Leadership & Motivation

Management
Yousif fadil mohamad
 Leadership Style
• 1 - Nice Guy Task

• 2 - Loser 4 5
• 3 - Compromiser
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• 4 - Task Master
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• 5 - Ideal Manager
People

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 What is leadership?

• Leading people
• Guiding people
• Influencing people
• Commanding people

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 Types of Leaders
• Leader by the position achieved
• Leader by personality, charisma
• Leader by moral example
• Leader by power held
• Intellectual leader

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 10 Commandments of
Leadership
1. Treat everyone with respect and dignity
2. Set the example for others to follow
3. Be active
4. Maintain the highest standards of honesty
and dignity
5. Insist on excellence and hold your people
accountable

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6-Build group cohesiveness(Unite) and pride
7-Show confidence in your people
8-Maintain a strong sense of urgency
9-Be available and visible to your staff
10- Develop yourself to your highest potential

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 Managers vs. Leaders
Managers leaders
• Focus on things Focus on people
• Do things right Do the right things
• Plan Inspire
• Organize Influence
• Direct Motivate
• Control Build
• Follows the rules Shape entities 7
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 What does it take to be a
leader?
• Trust your subordinates – make them
believe you believe in them
• Develop a vision – tell them where are you
going
• Do not make them afraid to talk to you .

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 Cont.
• Learn from others
• Expertise
• Create trust
• Patience, Persistence, Focus, and Passion
• Communication
• Compassion and respect

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 Use of Leadership Style
• No single style fits all situations
• A person’s dominant style is determined by
personality traits
• Different leadership styles can be effective
with different people at different times

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 Leading

• To cause people to take effective actions for

attaining organizational goals (willingly)
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The Function of Leading

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Deciding
• To arrive at
conclusions and
judgements
• To assure that the
quality of decisions
made remains high

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 Criteria for Good Decisions
• Achieve stated purpose - correct/change the
situation which created the noted problem
• Be feasible to implement - meaningful with
respect to resources required and the value
created
• Have no or limited adverse consequences -
not causing major disasters to unit or
company in short- and long-term
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 Guidelines for Decision Making
• Study management cases
• Prioritize problems in need of decisions
• Apply a rational process to guide the decision
making process

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 Guidelines for Decision Making
• Make decisions based on incomplete/
uncertain information on hand
• Take the necessary risks
• Delay decision making until the last
allowable moment, but within the
applicable deadlines, avoid making no
decision which is a sign of poor leadership

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Who is to Make What Decision?
• Staff
• Staff and Manager
• Manager

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 Decisions by Manager and Staff
• Development needs of staff - conference or
seminar attendance, training needs.
• Policy and procedure involving staff
interactions with other departments
• Team membership - workload balance,
personality fit, working relationship,, sets of
skills, etc.

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 Decisions by Manager
• Priority of tasks and projects, project or
program objectives, budget allocation
• Personnel assignment, work group,
evaluation, job action
• Administrative – policies, procedures,
office space assignment.
• Business confidential matters

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Rational Decision Making
Process

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Communicating
• To create
understanding and
acceptance by
conveying facts,
viewpoints,
impression and/or
feelings
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 Guidelines for Communication
• Communicate with a clear purpose
• Select proper form to communicate - face-
to-face talk, phone conversation, emails,
video-conference, staff meeting, written
memos, web-posting, net-meeting
• Be honest and open, welcome suggestions,
offer information to dispel fears
• Keep communications channels open
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How to Communicate?

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 Asking
• Asking open-ended insightful
questions to gain knowledge
and to improve understanding
of the situation at hand
• Quality of questions is an
clear indication of the
questioner’s grasp of the
situation at hand

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 Telling
• Offer information to keep people, informed
about matters of concern to them
• Judgement is needed as to what to tell and
what not

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 Listening
• Remain focused in listening
• Maintain eye contact
• Exercise self-discipline to control talk and
avoid interrupting others

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 Understanding
• To hear by the head and to feel by the heart
• Assess the degree of sincerity - verbal
intonation, facial expression, body language
• Recognize shared meaning (emotional and
logical)

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 Techniques of Communicating
• Know what one wants to say and say
what one means “Know the audience -
belief, background, attitudes, experience
and vocabulary)

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Motivating
• To motivate is to
apply a force that
excites and drives
an individual to
act, in ways
preferred by the
manager/leader.
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How to Motivate

• Inspire - Infuse a spirit of

willingness (By work
done, leadership traits,
examples set)
• Encourage - Stimulate
through praise, approval
and help
• Impel - Force .

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 Techniques to Enhance
Motivation
• Participation - Promoting ownership of idea,
project, task and program
• Communication - Objectives
• Recognition - loyalty and confidence
• Delegated Authority - Convey trust
• - Show interest in Results

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 Keys for Successful Motivation
• Accept people as they are, not try to change
them - personal preference, values and
standards
• Recognize that other have drives to fulfill
own needs - self-actualization, recognition,
etc..
• Motivate by addressing the unsatisfied
needs -
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Selecting
• By selecting people,
managers gain staff
with right skills, and
win their loyalty over
time
• Associate themselves
with the right leaders

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 Guidelines for Superior
Leadership
• (1) Maintain absolute integrity
• (2) Be Knowledgeable
• (3) Declare expectations
• (4) Show uncommon commitment
• (5) Get out in front
• (6) Expect Positive results
• (7) Take care of people
• (8) Put duty before self-interests
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 Profile of Successful Leaders
• Strong drive for • Willingness to accept
responsibility and task consequence of decision
and action
completion
• Willingness to tolerate
• Self-confidence and sense frustration and delay
of personal identity • Capacity to structure
social interaction systems
to the purpose at hand

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 Favorable traits for leadership
include
• Adaptability to different situations, alertness
to the social environment, openness,
honesty, self-discipline (integrity), having a
sense of humor, goal orientation,
intelligence, cooperatively, firmness,
inspiring, motivating

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 A strategic vision links the
current position
with its future.

• As a leader, it’s your responsibility

to make sure that the vision sticks with the
people you’re working with.
• Try these steps to casting your vision:
• • Define the problem.

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• challenge or problem — although you may
not have thought about it
• What is the problem your organization
solves?
• • How does your organization uniquely
solve that problem?
• • Why does your organization need to solve
that problem now
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 management and leadership
• Both management and leadership are
important to laboratory service . Although
the leadership and management roles are
similar in some activities , they have
different types of outlook, skills, and
behaviors

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 Leadership is an action, not a
position."
• Good leadership is the greatest method to
improve and operate any organization
.Leaders play the primary role in
establishing workplace . Good leaders
inspire others to find self-motivation,
greater creativity, and productivity and
create team spirit.

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• Good managers can be good leaders and
good leaders need management skills to be
effective. Leaders have a vision strategies
,to communicate to others, They motivate
people to achieve their goals. Managers
ensure that available resources are well
organized and applied to produce the best
results
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Management Functions
and Decision Making
The Manager as Leader
Planning and Organizing
Implementing and
Controlling

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 Laboratory Manager
Oversees supervisors and communicates with
pathologists/medical scientists and clinicians
in revising test menu, 1-setting up reflex
testing,2- implementing new tests,3-
managing referrals, 4- managing instrument
contracts, 5- sending out communications to
the clients for any delays or changes,
preparing instrument specifications for
tenders. 45
Defining Management Principles

Management principles serve as guidelines for

the decisions and action of leaders .
A principle, by definition, is a fundamental
truth.
Management principles are the fundamental
truths
within an organization that contribute to its
growth and sustain
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its viability.
 The Importance of Management
Principles
Leaders and managers fill a variety of roles
within an organization. They are charged with
efficiently and effectively overseeing business
operations and achieving organizational goals,
while successfully
leading and developing the people on their
team. Simply stated,
managers are responsible for getting the work
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.done
 Management Principles

• Ethical Leadership
• Lead People, Manage Tasks
• Strategic Vision
• Trust
• Change Management
• Communication
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• Team Development
• Empowerment
• Culture
• Social Responsibility
• Diversity
• Leadership Development

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 Principles of Management for
the21st century
Ethical leadership - ethics are the
values, morals and principles that an
organization and its leaders
use to govern business practices, actions and
behaviors

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 Conclusions
• Managers should pay attention to: (1)
Making decisions under uncertainty (not
suffering from paralysis by analysis), (2)
Motivating others with proper motivators,
(3) Communicating by proactive asking and
intensive listening, (4) Selecting to focus on
soft skills, (5) Developing people using
personal examples.
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