John Temitope Maleeq

IT Analyst /Back-End Support Engineer

SUMMARY:
TEL:
Innovative Software Developer with experiences in building and
T: 08161798114
U: 09152929120 maintaining responsive websites in the recruiting industry.
A confident and reliable IT support engineer with extensive practical
experience of working with computers and resolving any support issues
Email:
that are raised to the service desk.
[email protected]

ACADEMIC QUALIFICATIONS:
B.Sc. Computer science
HEGT University Cotonou, Benin Republic. 2020
PROFESSIONAL:
Higher National Diploma (HND) Computer science
Graduate Member, The Federal Polytechnic Ado Ekiti, Ekiti State. 2011 – 2013
Computer
professionals’
registration council of National Diploma (ND) Computer science
Nigeria. (GMCPN). The Federal Polytechnic Ado Ekiti, Ekiti state 2009 - 2011
Nigeria Computer
Society (NCS). SSCE
St. Augustine Comp High School, Ekiti State 2001 – 2007

FSLC
Christ National School, Ekiti State.Nigeria. 1994-2000

WORK EXPERIENCE:

Motion Yield Ltd

Lagos, Nigeria.
Feb 2023 - Present

IT Analyst/ Back-End Support/ IT Procurement Manager

Responsibilities:

 Analyzing current IT systems, architectures, and processes.

 Identifying risks, opportunities, faults, and areas for development
within the company's IT framework.
 Designing IT solutions and solving issues effectively.
 Executing well-thought-out solutions and plans to improve
company efficiencies.
 Maintaining robust systems processes and ensuring compliance
with relevant regulatory bodies.
 Developing new IT methods and solutions for the business.
 Reporting issues, advances made, and other important information
 points, avenues for improvement, and risks in the company's IT
infrastructure.
 Strategizing with other key stakeholders on how to best align IT
systems with company objectives.
 Build and maintain efficient IT systems to meet business and
technology needs
 Interact with stakeholders to understand their requirements
 Review and develop functional specifications
 Work together with developers to build and implement
technology solutions
 Oversee the integration of multiple systems and reconcile needs
of different teams
 Collect feedback from end users about system performance
 Develop and manage projects such as upgrades٫
hardware/software installations and so on
 Provide consulting and technical training services
 Stay informed about latest technology trends and developments

ToshConsult Technologies Inc.

Lagos, Nigeria.
Sept 2022 – Jan 2023

Front-End Developer

Responsibilities:

 Provide technical support to clients.

 Work with developers to ensure the website's viability.
 Optimizing applications for maximum speed
 Help back-end developers with coding and troubleshooting
 Familiarity with browser testing and debugging
 Experience with JavaScript, CSS and jQuery
 In-depth understanding of the entire web development process
(design, development and deployment)
 Excellent analytical and multitasking skills
 Implementing UI mocks
 Reviewing design mockups and providing feedback to designers
on the usability of the product
 Styling UI components
 Working with APIs
 Creating automated tests for the UI
 Adding usability features, such as ADA compliance
 Creating prototypes of new features that need to be built, using
HTML5 and CSS3
 Writing code based on designs created by designers
 Creating cross browser compatible websites that work well on
mobile devices
 Working with back end developers to ensure that data is stored
correctly in databases
 Managing projects and tasks for multiple clients simultaneously
 Advising
 Testing new features for bugs or defects.
management on weak
 Working with content management systems (CMS) such as
WordPress or Drupal
 Debugging code using debugging tools such as Firebug or
Chrome inspector

 Translate UI/UX design wireframes to actual code

Tek Experts
Lagos, Nigeria.
Feb 2021 – Aug 2022

IT Support Engineer
Responsibilities:

 Ensuring the operational health of the SharePoint online

environment including security, availability, performance,
interoperability and reliability
 Administration, support and configuration of MS Office O365
for Microsoft clients.
 Maintenance/sustainment of existing client SharePoint sites and
sub sites, lists, libraries, and content (including pages,
workflows, and items)
 Maintenance and sustainment of additional complementary
functionality for customer sub sites, lists, libraries, and content.
 Talking to clients and computer users to determine the nature of
the problems they are encountering.
 Diagnosing the source of users’ IT problems.
 Advising clients on possible solutions.
 Carrying out a repair or helping customers do this for
themselves.
 Escalating complex problems and making users aware of the
impact of this.
 Installing and configuring computer hardware, software,
systems, networks, printers and scanners.
 Planning and undertaking scheduled maintenance upgrades.
 Setting up accounts for new staff and ensuring that they know
how to log in
 Repairing equipment and replacing parts.
 Supervising other staff.
 Checking IT equipment for electrical safety.
 Maintaining records of software licenses.
 Managing stocks of equipment, components, consumables and
other supplies.
 Providing end-user support for all PC based hardware, applications and services
 New user setup and orientation including installing and configuring workstations, software,
telephone services, network printing, etc.
 Maintain and provide support for all IT infrastructure.
 Provide tier 1 and tier 2 support and troubleshooting.
 Troubleshoot OS, network and storage related issues.
 Responsible for logical and physical controls of the company’s IT system by providing, on a
quarterly basis, documented assurance that access to computer resources (data, equipment
and facilities) is reasonable and restricted to authorized individuals
 Perform software upgrades and patches (bios, firmware upgrades, etc.)
 Troubleshoot various Office 365 issues including connectivity and mobility
 Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and
storage utilization reports, site and system usage, growth reports, and manage site collection
quota setting

ACCESS BANK PLC

Lagos, Nigeria
October 2015 – Feb 2021

IT SUPPORT

Responsibilities:

* Incident resolution via phone, service desk tools or direct desk side engagement with the
customer.

*Involvement in project implementation and moves and changes.

*Support of Remote Working.

*Maintain effective working relationships with other support teams, other Head Office areas and
external service providers.

*Identify potential technology improvements where possible and improvements in how

technology can be used to support the business.

*Participate in testing new applications and hardware as required.

*Communicate effectively with key business users regarding day-to-day support.

*Debit card maintenances and reports.
*Data management for the card and operations units.
*Zonal monthly data recoup and cleaning.
NYSC
Enugu, Nigeria.
Sept 2014 – August 2015

TEACHER

DUTIES:

 Mathematics, physics and chemistry teacher.

 Assess the weaknesses, strengths and abilities of every student each week and address them
appropriately.
 Maintain obvious rules for a disciplined classroom that still allows students to feel comfortable asking
questions and brainstorming.
 Adapt lesson plans when class sizes change or students are struggling with a particularly difficult
concept.
 Report to department chair or administrator monthly regarding concepts you feel are or are not
working, students who require special attention or problems you foresee affecting the ability of
students to learn.
 Understand the standardized state tests and adequately prepare students to pass them, building
confidence in their ability to demonstrate what they have learned during the school year.
 Contact parents when necessary, communicating any special needs or concerns you feel their child
needs or complimenting a student on a good job in class.
 Maintain grade books.
 Grade papers and perform other administrative duties as needed.
 Write grant proposals to gain funding for further research.
 Create projects designed to enhance lectures.
 Read and stay abreast of current topics in education.
 Create lesson plans.
 Utilize various curriculum resources.
 Integrate competencies, goals, and objectives into lesson plans.
 Utilize curricula that reflect the diverse educational, cultural, and linguistic backgrounds of the students
served.

INDUSTRIAL TRAINEE,( 2010– 2011)

NIGERIAN AGIP OIL COMPANY, PORT-HARCOURT
 SERVES AS USER SUPPORT TO STAFF

 HELP WITH COMPUTER RELATED ISSUES

KEY SKILLS AND COMPETENCIES

 Experience administering O365, Exchange, Azure Active Directory and SharePoint environment
 Help desk experience and ability to provide technical and end-user support.
 General knowledge of networking – IP, DNS, SMTP
 6 years of IT experience.
Referees:

Available on Request.