Test Plan
Test Plan
1. Introduction
This document outlines a comprehensive test plan for the WhatsApp
messaging application. The goal is to ensure that WhatsApp meets all user
requirements, remains functional, reliable, secure, and performs well across
different platforms and devices.
2. Purpose
The primary aim is to validate the WhatsApp text application’s core
functionalities such as messaging, media sharing, voice/video calls, and group
chat capabilities. This test plan ensures that the app performs efficiently, is
secure, and provides a user-friendly experience across multiple devices and
network environments.
3. Objectives
Verify core features like messaging, voice/video calls, media sharing, and
group chats.
Ensure the app handles peak user loads without issues.
Assess the performance, security, and compatibility of the app across
devices and operating systems.
Identify and resolve defects before release to end users.
4. Scope
The scope includes testing:
Core functionalities: Messaging, calling, media sharing.
Performance: App’s speed, response time, and scalability.
Security: End-to-end encryption, data protection.
Compatibility: Across devices (smartphones, tablets), and operating
systems (iOS, Android).
Usability: User experience and interface design under different
conditions.
Out of Scope: Testing WhatsApp Web functionality and third-party API
integrations.
5. Test Items
Key features and functionalities to be tested:
User Authentication: Registration, login, two-step verification.
Messaging: Sending/receiving text messages, emojis, GIFs,
editing/deleting messages.
Media Sharing: Photos, videos, documents, and live location.
Voice/Video Calls: One-on-one and group calling functionalities.
Group Chat: Managing participants, admin controls, notifications.
Notifications: Push notifications for messages, calls, and updates.
Privacy Settings: Last seen, read receipts, profile visibility, blocking
contacts.
Profile Management: Display picture, status updates, contact
management.
Data Synchronization: Syncing data across multiple devices.
6. Features to Be Tested
User Authentication: Validating user registration, login, two-factor
authentication.
Messaging: Test message sending/receiving, read receipts, message
forwarding, media sharing.
Voice and Video Calls: Verify call stability, connection quality,
notifications for missed calls.
Group Chat Management: Validate creation, participant
addition/removal, group admin features.
Privacy Settings: Ensure correct visibility settings for last seen, profile
photo, and status.
Data Backup/Restore: Backup chats and restore them across devices.
8. Test Strategy
8.1 Functional Testing
Verify that WhatsApp's core messaging, multimedia sharing, and calling
features work as per the requirements.
8.2 Usability Testing
Evaluate whether WhatsApp provides an intuitive, user-friendly experience
across different screen sizes and devices.
8.3 Performance Testing
Assess WhatsApp's performance in different network environments and during
high traffic. This will include:
Load Testing: Simulate a high volume of users (group chats with multiple
participants).
Latency Testing: Measure delays in message delivery across different
networks (Wi-Fi, 4G, 3G).
8.4 Security Testing
Testing will focus on validating end-to-end encryption, data privacy, and secure
user authentication processes, including:
Data Encryption: Verify that messages and media are encrypted.
Data Protection: Ensure backups are encrypted when transferred and
stored.
8.5 Compatibility Testing
WhatsApp will be tested across a wide range of devices (iPhone, Android) and
operating systems to ensure smooth functioning. This includes:
Device Compatibility: Testing on various models (Samsung, Google Pixel,
iPhone).
OS Compatibility: Ensure smooth functioning across different OS
versions (iOS 13, 14, 15, Android 9, 10, 11).
8.6 Regression Testing
Perform regression testing to ensure that updates, bug fixes, and new features
do not break existing functionalities.
8.7 User Acceptance Testing (UAT)
Validate that the app meets end-user expectations through real-user testing
scenarios.
8.8 Localization Testing
Test WhatsApp in different languages to verify the correctness of translations
and formatting.
18. Approvals
Test Lead: Tanishq Jagtap
QA Manager: Parinita More
Project Manager: Mansi Gurav
Product Owner: Pragati Sonavane