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Advances in Intelligent Systems and Computing 444
Álvaro Rocha
Ana Maria Correia
Hojjat Adeli
Luis Paulo Reis
Marcelo Mendonça Teixeira Editors

New Advances
in Information
Systems and
Technologies
Volume 1
Advances in Intelligent Systems
and Computing

Volume 444

Series editor
Janusz Kacprzyk, Polish Academy of Sciences, Warsaw, Poland
e-mail: [email protected]
About this Series
The series “Advances in Intelligent Systems and Computing” contains publications on theory,
applications, and design methods of Intelligent Systems and Intelligent Computing. Virtually
all disciplines such as engineering, natural sciences, computer and information science, ICT,
economics, business, e-commerce, environment, healthcare, life science are covered. The list
of topics spans all the areas of modern intelligent systems and computing.
The publications within “Advances in Intelligent Systems and Computing” are primarily
textbooks and proceedings of important conferences, symposia and congresses. They cover
significant recent developments in the field, both of a foundational and applicable character.
An important characteristic feature of the series is the short publication time and world-wide
distribution. This permits a rapid and broad dissemination of research results.

Advisory Board
Chairman
Nikhil R. Pal, Indian Statistical Institute, Kolkata, India
e-mail: [email protected]
Members
Rafael Bello, Universidad Central “Marta Abreu” de Las Villas, Santa Clara, Cuba
e-mail: [email protected]
Emilio S. Corchado, University of Salamanca, Salamanca, Spain
e-mail: [email protected]
Hani Hagras, University of Essex, Colchester, UK
e-mail: [email protected]
László T. Kóczy, Széchenyi István University, Győr, Hungary
e-mail: [email protected]
Vladik Kreinovich, University of Texas at El Paso, El Paso, USA
e-mail: [email protected]
Chin-Teng Lin, National Chiao Tung University, Hsinchu, Taiwan
e-mail: [email protected]
Jie Lu, University of Technology, Sydney, Australia
e-mail: [email protected]
Patricia Melin, Tijuana Institute of Technology, Tijuana, Mexico
e-mail: [email protected]
Nadia Nedjah, State University of Rio de Janeiro, Rio de Janeiro, Brazil
e-mail: [email protected]
Ngoc Thanh Nguyen, Wroclaw University of Technology, Wroclaw, Poland
e-mail: [email protected]
Jun Wang, The Chinese University of Hong Kong, Shatin, Hong Kong
e-mail: [email protected]

More information about this series at http://www.springer.com/series/11156

Álvaro Rocha Ana Maria Correia
•

Hojjat Adeli Luis Paulo Reis

•

Marcelo Mendonça Teixeira

Editors

New Advances
in Information Systems
and Technologies
Volume 1

123
Editors
Álvaro Rocha Luis Paulo Reis
DEI/FCT DSI
Universidade de Coimbra Universidade do Minho
Coimbra Guimarães
Portugal Portugal

Ana Maria Correia Marcelo Mendonça Teixeira

ISEGI Universidade Federal Rural de Pernambuco
Universidade Nova de Lisboa Recife
Lisbon Brazil
Portugal

Hojjat Adeli
College of Engineering
The Ohio State University
Columbus, OH
USA

ISSN 2194-5357 ISSN 2194-5365 (electronic)

Advances in Intelligent Systems and Computing
ISBN 978-3-319-31231-6 ISBN 978-3-319-31232-3 (eBook)
DOI 10.1007/978-3-319-31232-3

Library of Congress Control Number: 2016934044

© Springer International Publishing Switzerland 2016

This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part
of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations,
recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission
or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar
methodology now known or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this
publication does not imply, even in the absence of a specific statement, that such names are exempt from
the relevant protective laws and regulations and therefore free for general use.
The publisher, the authors and the editors are safe to assume that the advice and information in this
book are believed to be true and accurate at the date of publication. Neither the publisher nor the
authors or the editors give a warranty, express or implied, with respect to the material contained herein or
for any errors or omissions that may have been made.

Printed on acid-free paper

This Springer imprint is published by Springer Nature

The registered company is Springer International Publishing AG Switzerland
Preface

This book contains a selection of papers accepted for presentation and discussion at
The 2016 World Conference on Information Systems and Technologies
(WorldCIST’16). This Conference had the support of the Federal Rural University
of Pernambuco, IEEE Systems, Man, and Cybernetics Society, AISTI (Iberian
Association for Information Systems and Technologies/Associação Ibérica de
Sistemas e Tecnologias de Informação), and GIIM (Global Institute for IT
Management). It took place at Recife, Pernambuco, Brazil, March 22–24, 2016.
The World Conference on Information Systems and Technologies (WorldCIST)
is a global forum for researchers and practitioners to present and discuss recent
results and innovations, current trends, professional experiences, and challenges of
modern Information Systems and Technologies research, technological develop-
ment and applications. One of its main aims is to strengthen the drive toward a
holistic symbiosis between academy, society, and industry. WorldCIST’16 built on
the successes of WorldCIST’13, held at Olhão, Algarve, Portugal, WorldCIST’14
held at Funchal, Madeira, Portugal, and WorldCIST’15 which took place at São
Miguel, Azores, Portugal.
The Program Committee of WorldCIST’16 was composed of a multidisciplinary
group of experts and those who are intimately concerned with Information Systems
and Technologies. They have had the responsibility for evaluating, in a ‘blind
review’ process, the papers received for each of the main themes proposed for the
Conference: (A) Information and Knowledge Management; (B) Organizational
Models and Information Systems; (C) Software and Systems Modeling;
(D) Software Systems, Architectures, Applications and Tools; (E) Multimedia
Systems and Applications; (F) Computer Networks, Mobility and Pervasive
Systems; (G) Intelligent and Decision Support Systems; (H) Big Data Analytics and
Applications; (I) Human–Computer Interaction; (J) Health Informatics;
(K) Information Technologies in Education; (L) Information Technologies in
Radiocommunications.
WorldCIST’16 also included workshop sessions taking place in parallel with the
conference ones. Workshop sessions covered themes such as (i) Communication

v
vi Preface

and Journalism in Online Social Networks, (ii) Computer Supported Qualitative

Analysis, (iii) Emerging Trends and Challenges in Business Process Management,
(iv) Healthcare Information Systems Interoperability, Security and Efficiency,
(v) Human–Machine Interfaces in Automation, Robotics and Mechanics,
(vi) Innovation in Information Management, (vii) Intelligent Systems, (viii)
Internet, Business and Social Networks, Pervasive Information Systems,
(ix) Semantics for Humanities Resources.
WorldCIST’16 received contributions from 41 countries around the world. The
papers accepted for presentation and discussion at the Conference are published by
Springer (this book) and by AISTI (another e-book) and will be submitted for
indexing by ISI, EI-Compendex, SCOPUS, DBLP and/or Scholar Google, among
others. Extended versions of selected best papers will be published in relevant
journals, including SCI/SSCI and Scopus indexed journals.
We acknowledge all those who contributed to the staging of WorldCIST16
(authors, committees, and sponsors); their involvement and support is very much
appreciated.

Pernambuco Álvaro Rocha

March 2016 Ana Maria Correia
Hojjat Adeli
Luís Paulo Reis
Marcelo Mendonça Teixeira
Organization

Conference

General Chairs
Álvaro Rocha, University of Coimbra, PT
Ana Maria Correia, University of Sheffield, UK
Hojjat Adeli, The Ohio State University, US
Luis Paulo Reis, University of Minho, PT

Local Chairs
Marcelo Mendonça Teixeira, Federal Rural University of Pernambuco, BR
Ivaldir H. de Farias Júnior, Federal Rural University of Pernambuco, BR
Tiago Alessandro E. Ferreira, Federal Rural University of Pernambuco, BR

Advisory Committee
Alessandra Russo, Imperial College, London, UK
Chris Kimble, KEDGE Business School and MRM, UM2, Montpellier, FR
Cihan Cobanoglu, University of South Florida Sarasota-Manatee, US
Constantine Stephanidis, University of Crete, GR
Eva Onaindia, Polythecnic University of Valencia, ES
Frada Burstein, Monash University, AU
Florin Gheorghe FILIP, Romanian Academy, RO
Gerry Stahl, Drexel University, US
Janusz Kacprzyk, Polish Academy of Sciences, PL
Jeroen van den Hoven, Delft University of Technology, NL
João Tavares, University of Porto, PT
Karl Stroetmann, Empirica Communication and Technology Research, DE
Ladislav Hluchý, Slovak Academy of Sciences, SK
Robert Kauffman, Singapore Management University, SG
Sandra Costanzo, University of Calabria, IT
Shi-Kuo Chang, University of Pittsburgh, US

vii
viii Organization

Program Committee
Adnan Amin, Institute of Management Sciences Peshawar, PK
Adrian Florea, ‘Lucian Blaga’ University of Sibiu, RO
Adriana Fernandes, ISCTE-IUL, PT
Ahmad Bakhtiyari Shahri, IR
Ahmed El Oualkadi, Abdelmalek Essaadi University, MA
Alberto Freitas, University of Porto, PT
Alexandra Martínez, University of Costa Rica
Ana Paiva, University of Porto, PT
Anabela Tereso, University of Minho, PT
Anacleto Correia, CINAV-EN, PT
André Fabiano de Moraes, Federal Institute Catarinense, BR
André Marcos Silva, UNASP, BR
António Abelha, University of Minho, PT
António Gonçalves, Polythecnic Institute of Setúbal
Antonio Jiménez-Martín, Technical University of Madrid, ES
Armando Mendes, University of the Azores, PT
Arun Sundararaman, Accenture, IN
Avireni Srinivasulu, V.F.S.T.R. University (Vignan’s University), IN
Babak Darvish Rouhani, Payame Noor University, IR
Benedita Malheiro, Polytechnic Institute of Porto, PT
Bernard Grabot, ENIT, FR
Bin Zhou, University of Maryland, Baltimore County, US
Carla Pinto, Polytechnic Institute of Porto, PT
Carlos J. Costa, ISCTE-IUL, PT
Cédric Gaspoz, University of Applied Sciences Western Switzerland, CH
Cristian García Bauza, PLADEMA—UNCPBA—CONICET, AR
Christos Bouras, University of Patras, GR
Ciro Martins, University of Aveiro, PT
Conceição Tavares, University of Minho, PT
Cristian Mateos, ISISTAN-CONICET, AR
Cristina Alcaraz, University of Malaga, ES
Daniel Castro Silva, University of Porto, PT
David Cortés-Polo, Fundación COMPUTAEX, ES
Dirk Thorleuchter, Fraunhofer INT, DE
Dohoon Lee, Pusan National University, KR
Donald Davendra, VŠB-Technical University of Ostrava, CZ
Dorgival Netto, Federal University of Pernambuco, BR
Dusan Petkovic, Faculty of Computer Science, Rosenheim, DE
Zahoor Jan, Islamia College University Peshawar, PK
Dumitru Dan Burdescu, University of Craiova, RO
Edna Dias Canedo, University of Brasilia, BR
Eduardo Santos, Pontifical Catholic University of Parana, BR
Eriks Sneiders, Stockholm University, SE
Evandro Costa, Federal University of Alagoas, BR
Organization ix

F.G. Filip, The Roumanian Academy of Sciences, RO

Fabrizio Montezi, University of Southern Denmark, DK
Farhan Siddiqui, Walden University, US
Fernando Bobillo, University of Zaragoza, ES
Fernando Moreira, University Portucalense, PT
Fernando Ribeiro, Polytechnic Institute of Castelo Branco, PT
Filipe Portela, University of Minho, PT
Fionn Murtagh, University of London, UK
Francesco Bianconi, Università degli Studi di Perugia, IT
Francisco Ortin, University of Oviedo, ES
Frederico Branco, University of Trás-os-Montes e Alto Douro, PT
Fu-Chien Kao, Da-Yeh University, TW
Gamini Perhakaran, Universiti Tenaga Nasional, MY
George Suciu, University Politehnica of Bucharest, RO
Gonçalo Paiva Dias, University of Aveiro, PT
Goreti Marreiros, Polytechnic Institute of Porto, PT
Habiba Drias, LRIA/USTHB, DZ
Hanlie Smuts, MTN, ZA
Hartwig Hochmair, University of Florida, US
Hector Fernando Gomez Alvarado, Technical University of Loja, EC
Hélia Guerra, University of the Azores, PT
Hemilis Joyse Barbosa Rocha, Federal Institute of Alagoas, BR
Herlina Jayadianti, UPN “Veteran” Yogyakarta, ID
Hernani Costa, University of Malaga, ES
Hing Kai Chan, University of Nottingham Ningbo China, CN
Igor Aguilar Alonso, Technical University of Madrid, ES
Inés María González Vida, Federal University of Alagoas, BR
Isabel Lopes, Polytechnic Institute of Bragança, PT
Isabel Pedrosa, Polytechnic Institute of Coimbra, PT
Ivan Luković, University of Novi Sad, RS
Jason Ding, Hewlett Packard Enterprise, US
João Carlos Silva, Polytechnic Institute of Cávado e Ave, PT
João Paulo Pereira, Polytechnic Institute of Bragança, PT
Joao Tavares, University of Porto, PT
Jorge Esparteiro Garcia, Polytechnic Institute of Viana do Castelo, PT
Jorge Gomes, University of Lisboa, PT
Jorge da Silva Correia-Neto, Federal Rural University of Pernambuco, BR
José Braga de Vasconcelos, Universidade Atlântica, PT
Jose C. Valverde, University of Castilla-La Mancha, ES
José João Almeida, University of Minho, PT
Jose Luis Garrido, University of Granada, ES
José Luis Herrero Agustin, University of Extremadura, ES
José Luís Pereira, University of Minho, PT
José Luís Reis, ISMAI, PT
José Machado, University of Minho, PT
x Organization

José Martins, University of Trás-os-Montes e Alto Douro, PT

José Neves, University of Minho, PT
Kevin Ho, University of Guam, GU
Khalid Benali, LORIA—Université de Lorraine, FR
Kuan Yew Wong, Universiti Teknologi Malaysia, MY
Laura Alcaide Muñoz, University of Granada, ES
Lea Skorin-Kapov, University of Zagreb, HR
Leonardo Botega, UNIVEM, BR
Linchuan Chen, Google Inc., US
Luis Mendes Gomes, University of the Azores, Portugal
Marius Cioca, “Lucian Blaga” University of Sibiu, RO
Manuel Mazzara, Innopolis University, RU
Manuel Perez-Cota, University of Vigo, ES
Manuel Silva, Polytechnic Institute of Porto, PT
Maria José Sousa, BRU-ISCTE/IUL, PT
Maria Lee, Shih Chien University, TW
Mário Antunes, Polytechnic Institute of Leiria, PT
Martin Henel, Stockholm University, SE
Martín López Nores, University of Vigo, ES
Martin Zelm, INTEROP-VLab, BE
Matthias Galster, University of Canterbury, NZ
Mijalche Santa, Ss Cyril and Methodius University, MK
Mircea Georgescu, “Al. I. Cuza” University of Lasi, RO
Miroslav Bures, Czech Technical University in Prague, CZ
Mohammed Serrhini, University of Mohammed First Oujda, MA
Mounir Kehal, American University in the Emirates, AE
Mu-Song Chen, Da-Yeh University, TW
Noemi Emanuela Cazzaniga, Politecnico di Milano, IT
Nuno Melão, Polytechnic Institute of Viseu, PT
Panos Balatsoukas, University of Manchester, UK
Paula A. Rego, Polytechnic Institute of Viana do Castelo, PT
Paulo Maio, Polytechnic Institute of Porto, PT
Paulo Novais, University of Minho, PT
Patricia Zachman, National University of the Chaco Austral, AR
Paweł Karczmarek, The John Paul II Catholic University of Lublin, PL
Pedro Henriques Abreu, University of Coimbra, PT
Pedro Sousa, University of Minho, PT
Phoey Lee Teh, Sunway University, MY
Radouane Yafia, Ibn Zohr University, MA
Radu-Emil Precup, Politehnica University of Timisoara, RO
Rahim Rahmani, University of Stockholm, SE
Ramayah T., Universiti Sains Malaysia, MY
Ramiro Gonçalves, University of Trás-os-Montes e Alto Douro, PT
Raul M.S. Laureano, ISCTE-IUL, Portugal
Riccardo Cognini, e-Lios, IT
Organization xi

Roberto Montemanni, University of Applied Sciences of Southern Switzerland, CH

Roman Popp, TU Wien, AT
Ruben Gonzalez, International University of La Rioja, ES
Rui Jose, University of Minho, PT
Rui Pitarma, Polytechnic Institute of Guarda, PT
Rui S. Moreira, University Fernando Pessoa, PT
Sajid Anwar, Institute of Management Sciences Peshawar Pakistan, PK
Salama Mostafa, Universiti Tenaga Nasional, MY
Salim Bitam, University of Biskra, DZ
Sandra Costanzo, University of Calabria, IT
Sarvjit Singh, Panjab University, IN
Sathish Kumar, Coastal Carolina University, US
Sergio Albiol-Pérez, University of Zaragoza, ES
Shaowu Cheng, Harbin Institute of Technology, CN
Slawomir Zolkiewski, Silesian University of Technology, PL
Sugam Sharma, Iowa State University, US
Tzung-Pei Hong, National University of Kaohsiung, TW
Victor Alves, University of Minho, PT
Vitalyi Igorevich Talanin, Zaporozhye Institute of Economics and Information
Technologies, UA
Wolf Zimmermann, Martin Luther University Halle-Wittenberg, DE
Yair Wiseman, Bar-Ilan University, IL
Yuhua Li, University of Salford, UK
Yuwei Lin, University for the Creative Arts, UK
Yves Rybarczyk, University Nova de Lisboa, PT

Workshops

Communication and Journalism in Online Social Networks—CJOSN

Organizing Committee
Andrea Valencia, University of Santiago of Compostela, Spain
Francisco Campos Freire, University of Santiago of Compostela, Spain

Program Committee
Ana Isabel Rodríguez Vázquez, University of Santiago of Compostela, Spain
Ana López Cepeda, University of Castilla-La Mancha, Spain
Eva Amboaxe, University of A Coruña, Spain
Ivan Puentes Rivera, University of Vigo, Spain
Jenny Yaguache, Technical University of Loja, Equator
Nancy Ulloa Erazo, Pontifical Catholic University of Ibarra, Equator
Óscar Juanatey, University of A Coruña, Spain
Sabela Direito Rebollal, University of Santiago of Compostela, Spain
Valentín Alejandro Martínez Fernández, University of A Coruña, Spain
xii Organization

Xosé Antón Vila Sobrino, University of Vigo, Spain

Xosé López García, University of Santiago of Compostela, Spain
Xosé Rúas Araujo, University of Vigo, Spain

Computer Supported Qualitative Analysis—CSQA

Organizing Committee
António Pedro Costa, University of Aveiro, Portugal
Francislê Neri de Souza, University of Aveiro, Portugal
Luís Paulo Reis, University of Minho, Portugal

Program Committee
António Moreira, University of Aveiro, Portugal
Brígida Mónica Faria, Polytechnic Institute of Porto, ESTSP-IPP, Portugal
Catarina do Vale Brandão, University of Porto, Portugal
Celina Leão, University of Minho, Portugal
César Cisneros Puebla, University of Metropolitan Autonomous, Mexico
David Lamas, Universidade of Tallinn, Estonia
Dayse Neri de Souza, Universidade de Aveiro, Portugal
Deise Juliana, Federal University of Alagoas, Brazil
Jaime Ribeiro, Polytechnic Institute of Leiria, Portugal
Pericles Loucopoulos, University of Manchester, UK

Emerging Trends and Challenges in Business Process

Management—ETCBPM
Organizing Committee
Rui Dinis Sousa, University of Minho, Portugal
José Luis Pereira, University of Minho, Portugal
Pascal Ravesteijn, HU University, Netherlands

Program Committee
Ana Almeida, School of Engineering—Polytechnic of Porto, Portugal
Armin Stein, University of Muenster, Germany
Barry Derksen, NOVI University of Applied Sciences, Netherlands
Daniel Chen, Texas Christian University, USA
Daniel Pacheco Lacerda, UNISINOS University, Brazil
Edward van Dipten, NOVI University of Applied Sciences, Netherlands
Elsa Cardoso, ISCTE Business School, Portugal
Fernando Belfo, ISCAC Coimbra Business School, Portugal
João Varajão, University of Minho, Portugal
Jorge Coelho, University of Minho, Portugal
Jorge Oliveira Sá, University of Minho, Portugal
José Camacho, NOVA Information Management School, Portugal
Luis Miguel Ferreira, University of Aveiro, Portugal
Marie-Claude Boudreau, University of Georgia, USA
Manoel Veras, Federal University of Rio Grande do Norte, Brazil
Marcello La Rosa, Queensland University of Technology, Australia
Organization xiii

Marlon Dumas, University of Tartu, Estonia

Pedro Malta, Lusófona University, Portugal
Rafael Paim, Federal Center for Technical Education (Cefet-RJ), Brazil
Ramiro Gonçalves, University of Trás-os-Montes e Alto Douro, Portugal
Raffaele Conforti, Queensland University of Technology, Australia
Renato Flórido Cameira, Federal University of Rio de Janeiro, Brazil
Sílvia Inês Dallavalle de Pádua, University of São Paulo, Brazil

Healthcare Information Systems Interoperability,

Security and Efficiency—HISISE
Organizing Committee
José Machado, University of Minho, Portugal
António Abelha, University of Minho, Portugal

Program Committee
Anastasius Mooumtzoglou, European Society for Quality in Health-Care, Greece
Ana Azevedo, Polythecnic Institute of Oporto, Portugal
Brígida Mónica Faria, Polythecnic Institute of Oporto, Portugal
Costin Badica, University of Craiova, Romania
Daniel Castro Silva, University of Oporto, Portugal
Filipe Portela, University of Minho, Portugal
Hasmik Osipyan, Université de Genève, Switzerland
Joaquim Gonçalves, Polytechnic Institute of Cavado e Ave, Portugal
José Neves, University of Minho, Portugal
Juliana Zinaider, INF UFG, Brazil
Júlio Duarte, University of Minho, Portugal
Helia Guerra, University of Açores, Portugal
Henrique Vicente, University of Évora, Portugal
Luís Mendes Gomes, University of Açores, Portugal
Manuel Filipe Santos, University of Minho, Portugal
Mas Sahidayana Mohktar, University of Malaya, Malaysia
Mauricio Almeida, UFMG, Brazil
Renato Rocha Souza, Fundação Getulio Vargas, Brazil
Victor Alves, University of Minho, Portugal
Wilfred Bonney, University of Dundee, Scotland

Human–Machine Interfaces in Automation,

Robotics and Mechanics—HMIARM
Organizing Committee
Slawomir Zolkiewski, Silesian University of Technology, Poland
Leszek Chybowski, Szczecin Maritime University, Poland

Program Committee
Artur Bejger, Maritime University of Szczecin, Poland
Jakub Montewka, Aalto University, Finland
Jean-Bernard Tritsch, Ecole Polytechnique Universitaire de Lille, France
xiv Organization

Katarzyna Gawdzińska, Maritime University of Szczecin, Poland

Krzysztof Jamroziak, Gen. Tadeusz Kosciuszko Military Academy of Land Forces
Leszek Chybowski, Maritime University of Szczecin, Poland
Mariusz Ptak, Wroclaw University of Technology, Poland
Mariusz Pyrz, Warsaw University of Technology, Poland
Nikolaos Ventikos, National Technical University of Athens, Greece
Niksa Fafandjel, University of Rijeka, Croatia
Piotr Michalski, Silesian University of Technology, Poland
Piotr Moncarz, Stanford University, USA
Ricardo Alves de Sousa, University of Aveiro, Portugal
Robert Banasiak, Lodz University of Technology, Poland
Robert Zalewski, Warsaw University of Technology, Poland
Serhiy Prokhorenko, Lviv Polytechnic National University, Ukraine
Slawomir Zolkiewski, Silesian University of Technology, Poland
Tanguy Messager, Université Lille 1, France

Internet, Business, and Social Networks—IBSN

Organizing Committee
Ramiro Gonçalves, Universidade de Trás-os-Montes e Alto-Douro, Portugal
José Martins, Universidade de Trás-os-Montes e Alto-Douro, Portugal

Program Committee
Frederico Branco, Universidade de Trás-os-Montes e Alto Douro, Portugal
Henrique Mamede, Universidade Aberta, Portugal
Jezreel Miranda, CIMAT, Mexico
Jorge Pereira, Infosistema S.A., Portugal
Luis Barbosa, Universidade de Trás-os-Montes e Alto Douro, Portugal
Manuel Cota, University of Vigo, Spain
Maximino Bessa, Universidade de Trás-os-Montes e Alto Douro, Portugal
Tânia Rocha, Universidade de Trás-os-Montes e Alto Douro, Portugal
Vítor Santos, NOVA Information Management School—New University of
Lisbon, Portugal

Innovation in Information Management—IIM

Organizing Committee
Jorge Oliveira e Sá, Universidade do Minho, Portugal
Vitor Santos, NOVA IMS/European University, Portugal

Program Committee
Aldemar Santos, UFPE, Brazil
Claudio Sapateiro, EST-IPS, Portugal
Claus Kaldeich, TTC, Saudi Arabia
Hermano Perreli, UFPE, Brazil
Jairo Dornelas, UFPE, Brazil
Jorge Correia, UFPE, Brazil
Jose Cavalcanti, Universidade Federal de Pernambuco, Brazil
Organization xv

José Luís Pereira, University of Minho, Portugal

Luís Amaral, University of Minho, Portugal
Manuel Cota, University of Vigo, Spain
Maria Jose Sousa, Universidade Europeia, Portugal
Pedro Ruivo, NOVA IMS, Portugal
Ramiro Gonçalves, UTAD, Portugal
Tiago Oliveira, NOVA IMS, Portugal

Intelligent Systems—IS
Organizing Committee
Brígida Mónica Faria, Polytechnic Institute of Porto, Portugal
Pedro Henriques Abreu, University of Coimbra, Portugal
Daniel Castro Silva, University of Porto, Portugal

Program Committee
Armando Sousa, University of Porto, Portugal
Alan Kalton, University of Nairobi, Quénia
Alessandra Alaniz Macedo, University of São Paulo, Brazil
Antonio Moreno, Universitat Rovira i Virgili, Tarragona, Spain
Artur Pereira, University of Aveiro, Portugal
Germán Rodríguez-Bermudez, Centro Universitario de la Defensa, Spain
Henrique Lopes Cardoso, University of Porto, Portugal
João Fabro, University Federal Tenológica do Paraná, Brazil
Joaquim Gonçalves, IPCA, Portugal
João Mendes-Moreira, University of Porto, Portugal
José Manuel Torres, University Fernando Pessoa, Portugal
Josemar Rodrigues de Souza, State University of Bahia, Brazil
Luís Mota, ISCTE—University Institute of Lisboa, Portugal
Luís Paulo Reis, University of Minho, Portugal
Marcelo Petry, University Federal of Santa Catarina, Brazil
Marcelo Becker, University of São Paulo (São Carlos), Brazil
Nuno Lau, University of Aveiro, Portugal
Nuno Silva, Polytechnic Institute of Porto, Portugal
Paulo Novais, University of Minho, Portugal
Pedro Martins, University of Coimbra, Portugal
Pedro Miguel Moreira, Polytechnic Institute of Viana do Castelo, Portugal
Rosaldo Rossetti, University of Porto, Portugal

Pervasive Information Systems—PIS

Organizing Committee
Carlos Filipe Portela, University of Minho, PT
Manuel Filipe Santos, University of Minho, PT

Program Committee
Achilles D. Kameas, Hellenic Open University, Greece
Alexandre Santos, University of Minho, Portugal
xvi Organization

António Abelha, University of Minho, Portugal

Carlo Giannelli, University of Bologna, Italy
Christos Tjortjis, Int’l Hellenic University, Greece
Cristina Alcaraz, University of Malaga, Spain
Daniele Riboni, University of Milano, Italy
Fabio A. Schreiber, Politecnico Milano, Italy
Filipe Mota Pinto, Polytechnic Institute of Leiria, Portugal
Frederico Lopes, Federal University of Rio Grande do Norte, Brazil
Frederique Laforest, Télécom Saint-Etienne, France
Gabriel Pedraza Ferreira, Universidad Industrial de Santander, Colombia
Jorge Sá Silva, University of Coimbra, Portugal
José Machado, University of Minho, Portugal
Juan-Carlos Cano, Universidad Politécnica de Valencia, Spain
Klaus de Geus, Universidade Federal do Paraná, Brazil
Kostas Kolomvatsos, University of Athens, Greece
Manuele Kirsch Pinheiro, University of Paris 1, France
Muhammad Younas, Oxford Brookes University, UK
Nervo Xavier Verdezoto, Aarhus University, Denmark
Nuno Marques, New University of Lisboa, Portugal
Paulo Cortez, University of Minho, Portugal
Rajeev Kumar Kanth, University of Turku, Finland
Saravanan Muthaiyah, Multimedia University, Malaysia
Sergio Ilarri, University of Zaragoza, Spain
Somnuk Phon-Amnuaisuk, Institut Teknologi Brunei, Brunei
Spyros Panagiotakis, Technological Educational Institution of Crete, Greece
Teh Phoey Lee, Sunway University, Malaysia
Víctor Hugo Medina García, Universidad Distrital Francisco José de Caldas,
Colombia

Semantics for Humanities Resources—SHR

Organizing Committee
Giovani Rubert Librelotto, Universidade Federal de Santa Maria, Brazil
José Carlos Ramalho, Universidade do Minho, Portugal
Alberto Simões, IPCA and Universidade do Minho, Portugal
Ricardo Giuliani Martini, Universidade do Minho, Portugal

Program Committee
Alda Lopes Gançarski, TELECOM SudParis, Evry, France
José João Almeida, Universidade do Minho, Portugal
Maria João Varanda Pereira, Instituto Politécnico de Bragança, Portugal
Mario Marcelo Berón, Universidad Nacional de San Luis, Argentina
Mónica Guimarães, Arquivo Municipal de Fafe, Portugal
Nuno Carvalho, Universidade do Minho, Portugal
Pedro Rangel Henriques, Universidade do Minho, Portugal
Rosario Girardi, Universidade Federal do Maranhão, Brazil
Contents

Part I Information and Knowledge Management

The Main Critical Success Factors of Contractual
and Relational Governances in Outsourcing Relationships . . . . . . . . . 3
Victor Diogho Heuer de Carvalho, Thiago Poleto
and Ana Paula Cabral Seixas Costa
Temporal Data in Relational Database Systems: A Comparison . . . . . 13
Dušan Petkovic
Governance of Higher Education Institutions in Brazil: An
Exploratory Study Based on Supply and Demand Conditions . . . . . . . 25
Sílvia Regina Machado de Campos, Roberto Henriques
and Mitsuru Higuchi Yanaze
The Role of Information, Experience and Participation
in Building Brand Equity on Social Media . . . . . . . . . . . . . . . . . . . . . 39
Bih-Huang Jin and Yung-Ming Li
Using Social Media for Business Process Improvement:
A Systematic Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Ademir Macedo Nascimento and Denis Silva da Silveira
A Knowledge Management Approach for Software Engineering
Projects Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Paulo Carreteiro, José Braga de Vasconcelos, Alexandre Barão
and Álvaro Rocha
Our SIHE: e-Collaboration in Academic Management . . . . . . . . . . . . 69
Joel Alves de Lima Júnior, Marcelo Mendonça Teixeira,
Jorge S. Correia-Neto, Guilherme Vilar
and Marcelo Brito Carneiro Leão

xvii
xviii Contents

Model Accreditation for Learning in Engineering Based

on Knowledge Management and Software Engineering . . . . . . . . . . . . 79
Víctor Hugo Medina García, Germán Andrés Méndez Giraldo
and José Fernando López Quintero
An Approach to Relevancy Detection: Contributions
to the Automatic Detection of Relevance in Social Networks . . . . . . . . 89
Alvaro Figueira, Miguel Sandim and Paula Fortuna
Intelligent System for Soccer Referee’s Position Analysis . . . . . . . . . . 101
Carlos Moreira Rego, Luís Paulo Reis, Filipe Meneses
and Brígida Mónica Faria
Bat Algorithm for Efficient Query Expansion: Application
to MEDLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Ilyes Khennak and Habiba Drias
Email Answering by Matching Question and Context-Specific
Text Patterns: Performance and Error Analysis . . . . . . . . . . . . . . . . . 123
Eriks Sneiders, Jonas Sjöbergh and Alyaa Alfalahi
Review of the Main Approaches to Automated Email Answering . . . . 135
Eriks Sneiders
Towards Semantic Fusion Using Information Quality Awareness
to Support Emergency Situation Assessment . . . . . . . . . . . . . . . . . . . 145
Valdir Amancio Pereira Junior, Mathues Ferraroni Sanches,
Leonardo Castro Botega and Caio Saraiva Coneglian
Antiphospholipid Syndrome Risk Evaluation . . . . . . . . . . . . . . . . . . . 157
João Vilhena, Henrique Vicente, M. Rosário Martins, José M. Grañeda,
Filomena Caldeira, Rodrigo Gusmão, João Neves and José Neves
Using Bayesian Networks for Knowledge Representation
and Evaluation in Intelligent Tutoring Systems . . . . . . . . . . . . . . . . . 169
Ramirez-Noriega Alan, Juarez-Ramirez Reyes,
Martinez-Ramirez Yobani, Jimenez Samantha and Inzunza Sergio
Interoperability of Systems and Monitoring for Alert Itajaí
River Basin—SaDPreai v.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Luis Augusto Silva, Francielle M.F. Vieira
and André Fabiano de Moraes
Cognitive Learning Strategies of Information Technology
Students in UAE University. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Nabeel Al-Qirim, Aishah Rashid Yammahi
and Maraim Ahmed Yammahi
Contents xix

IoT in Education: Integration of Objects with Virtual

Academic Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Jack Marquez, Jhorman Villanueva, Zeida Solarte
and Alexander Garcia
The Use of Information Systems in the Context
of Indigenous Cultures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Joselice Ferreira Lima, Dener Guedes Mendonça,
Suzana Alves Escobar, Claudio Alexandre Gusmão
and Gustavo Teixeira
Graph Colouring and Branch and Bound Approaches
for Permutation Code Algorithms . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Roberto Montemanni, János Barta and Derek H. Smith
Clustering Binary Signature Applied in Content-Based Image
Retrieval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Thanh The Van and Thanh Manh Le
Tridimensional Scenes Management and Optimization
for Virtual Reality Simulators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Juan P. D‘Amato, Cristian García Bauza, Marcos Lazo
and Virginia Cifuentes
A Survey on Open Source Data Mining Tools for SMEs . . . . . . . . . . . 253
Pedro Almeida and Jorge Bernardino
Functionalities as Superior Predictor of Applications
Privacy Threats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Alessio De Santo, Brice Quiquerez and Cédric Gaspoz
Technologies and Information Systems: A Contribution
to the Sustainability of the Agri-Food Sector . . . . . . . . . . . . . . . . . . . 275
José Luís Reis
Use of Standard and Model Based on BOK to Evaluate
Professional and Occupational Profiles . . . . . . . . . . . . . . . . . . . . . . . . 287
Pablo Quezada, Juan Garbajosa and Liliana Enciso
Extending BPMN Model for Improving Expressiveness
and Machine-Understandability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Mateo Ramos Merino, Luis M. Álvarez Sabucedo,
Juan M. Santos Gago and Víctor M. Alonso Rorís
Ontological Semantic Agent in the Context of Big Data: A Tool
Applied to Information Retrieval in Scientific Research . . . . . . . . . . . 307
Caio Saraiva Coneglian, Elvis Fusco, José Eduardo Santarém Segundo,
Valdir Amancio Pereira Junior and Leonardo de Castro Botega
xx Contents

Designing an IT Artifact: Framework for the Entire

Process of IT Demand Management. . . . . . . . . . . . . . . . . . . . . . . . . . 317
Igor Aguilar Alonso, José Carrillo Verdún
and Edmundo Tovar Caro
Open Source vs Proprietary Project Management Tools . . . . . . . . . . . 331
Veronika Abramova, Francisco Pires and Jorge Bernardino
Dimensioning Virtual Organizations Based on Risk Levels . . . . . . . . . 341
Jonathan Emannoel Ferreira and Adriano Fiorese
Analysis of Application Integration and Portals . . . . . . . . . . . . . . . . . 351
Leonardo Grandinetti Chaves and Rodrigo Baroni de Carvalho
A Descriptive Tour of the Semantic Structures Apply
to Video Surveillance Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Héctor F. Gómez Alvarado, Silvia Elena Malo Martínez
and Claudia Paola Cartuche Flores
An Agile Approach to Developing an Information System
for Anti-doping Control in Brazil. . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Francisco Medeiros, Juliana Medeiros, Fausto Ayres, Caio Viana,
Josemary Rocha, Victor Viegas, Eder Mendes and Ana Santos
A Framework to Assess Information Security Quality
of Service Based on a Communicative Action Way of Thinking. . . . . . 379
António Gonçalves, Anacleto Correia, Rui Matos and Bruno Fragoso
A Business and IT Architecture Model Supporting Public
Organizations Introducing Language Technologies . . . . . . . . . . . . . . . 389
Martin Henkel, Erik Perjons and Eriks Sneiders
A Reduced CRM-Compatible Form Ontology for the Virtual
Emigration Museum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Ricardo G. Martini, Cristiana Araújo, Giovani R. Librelotto
and Pedro R. Henriques
The Role of Information Technologies in Receivables
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Lubos Smrcka, Dagmar Camska and Jan Placeke
Proposal of Content and Security Controls for a CSIRT Website . . . . 421
Jezreel Mejía, Mirna Muñoz, Heltton Ramírez and Adriana Peña
Cloud Healthcare-Records Manager. . . . . . . . . . . . . . . . . . . . . . . . . . 431
Asma Sultan AlShamsi and Nabeel AlQirim
Contents xxi

Identification of Semantic Focal Groups for Tourist Packages

Based on The Semantic Orientation of Opinions. . . . . . . . . . . . . . . . . 441
Natalia Soledad Bustamante Sánchez, Susana Alexandra Arias Tapia,
Silvia Elena Malo Martínez, Javier Sanchez Guerrero
and Hernando Buenaño Valencia
Large Project Management in the Automotive Industry:
A Flexible and Knowledge Based Approach . . . . . . . . . . . . . . . . . . . . 455
Filipe Ferreira, Ana Luísa Marques, José Faria and Américo Azevedo

Part II Organizational Models and Information Systems

IT Governance—Models and Application . . . . . . . . . . . . . . . . . . . . . . 467
Fernando Molina Granja, Raúl Lozada Yánez, Edison Fernando Bonifaz
and Edmundo Cabezas Heredia
Cloud Computing as an Alternative Solution for South
African Public Sector: A Case for Department of Social
Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481
Simon Motlatsi Maluleka and Nkqubela Ruxwana
Architecture of Information Security Policies: A Content Analysis. . . . 493
Isabel Lopes and Pedro Oliveira
The Information Value: Perception of the Problem. . . . . . . . . . . . . . . 503
Maria Aparecida Lopes da Cruz
and Henrique Manuel Dinis dos Santos
Project Management in 2016 Olympic Games. . . . . . . . . . . . . . . . . . . 511
Maria José Sousa, Fabiano Lima and Jair Martins
Acceptance Factors of ERP Systems. . . . . . . . . . . . . . . . . . . . . . . . . . 523
Bayona Sussy, Ventura Saul and Morales Vicente
IT as a Driver for New Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535
Maria José Sousa
Improving the Success of IS/IT Projects in Healthcare: Benefits
and Project Management Approaches . . . . . . . . . . . . . . . . . . . . . . . . 547
Jorge Gomes and Mário Romão
Simulation of BPMN Process Models: Current BPM Tools
Capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557
José Luís Pereira and António Paulo Freitas
Towards an Evaluation Model for the Quality of Local
Government Online Services: Preliminary Results . . . . . . . . . . . . . . . 567
Filipe Sá, Joaquim Gonçalves, Álvaro Rocha and Manuel Pérez Cota
xxii Contents

webBPMN: A Language to Design Web Applications

Regulated by Workflows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 579
Riccardo Cognini, Michelangelo Marani, Alberto Polzonetti
and Barbara Re
Verification of Business Processes Against Business Rules
Using Object Life Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
Ralph Hoch, Michael Rathmair, Hermann Kaindl and Roman Popp
Promoting Modularity in a Requirements Engineering
Process for Software Product Lines . . . . . . . . . . . . . . . . . . . . . . . . . . 599
Dorgival Netto and Carla Silva
Core Ontology to Aid the Goal Oriented Specification
for Self-Adaptive Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 609
Monique Soares, Jéssyka Vilela, Gabriela Guedes, Carla Silva
and Jaelson Castro
Business Process Modeling Languages: A Comparative
Framework. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619
José Luís Pereira and Diogo Silva
An Analysis of Opinions About Tourist Services Based
on the Semantic Orientation of Texts . . . . . . . . . . . . . . . . . . . . . . . . . 629
Rosario Estefania Sanchez Cevallos, Susana Alexandra Arias Tapia,
Alex Paúl Ludeña Reyes and Victor Hernandez del Salto
Building a Generic Model for Early Warning Information
Systems (EWIS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 639
Mohamed Saadeldin and Hegazy M. Zaher
User and Context Information in Context-Aware Recommender
Systems: A Systematic Literature Review . . . . . . . . . . . . . . . . . . . . . . 649
Sergio Inzunza, Reyes Juárez-Ramírez and Alan Ramírez-Noriega
A Telematic Based Approach Towards the Normalization
of Clinical Praxis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 659
Víctor M. Alonso Rorís, Juan M. Santos Gago, Luis Álvarez Sabucedo,
Mateo Ramos Merino and Javier Sanz Valero

Part III Software and Systems Modeling

An Implementation on MATLAB Software for Stability Analysis
of Proportional Controllers in Linear Time Invariant
Control Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671
Hau H. Vo, Pavel Brandstetter, Chau S.T. Dong, Tri Q. Thieu
and Duy H. Vo
Contents xxiii

Software for Simulation of Vehicle-Road Interaction . . . . . . . . . . . . . 681

Francisco Duarte, Adelino Ferreira and Paulo Fael
Implementation of Techniques, Standards and Safety
Recommendations to Prevent XSS and SQL Injection Attacks
in Java EE RESTful Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 691
Daniel Guamán, Franco Guamán, Danilo Jaramillo and Roddy Correa
The Difference Operation Between Templates of Binary
Cellular Automata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 707
Zorandir Soares, Maurício Verardo and Pedro P.B. de Oliveira
Design and Evaluation of a Personalized Cancer Treatment
System Using Human-Computer Interaction Techniques . . . . . . . . . . . 717
Alexandra Martinez, Rodrigo Mora, Gustavo López, Constantino Bolaños,
Daniel Alvarado, Andrés Solano, Mariana López, Steve Quirós
and Andrés Báez

Part IV Software Systems, Architectures, Applications and Tools

3D Markerless Motion Capture: A Low Cost Approach . . . . . . . . . . . 731
Yves Rybarczyk
Energy Implications of Common Operations in Resource-Intensive
Java-Based Scientific Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 739
Cristian Mateos, Ana Rodriguez, Mathias Longo and Alejandro Zunino
Analysis of Materials Emissivity Based on Image Software . . . . . . . . . 749
Rui Pitarma, João Crisóstomo and Luís Jorge
DDT: An IDE for an Aspect Oriented Software Development
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 759
Fernando Alvarez, Jesus Perez and Luis Vinuesa
A Predictive Model for Exception Handling . . . . . . . . . . . . . . . . . . . . 767
João Ricardo Lourenço, Bruno Cabral and Jorge Bernardino
Reasoning Service Enabling SmartHome Automation
at the Edge of Context Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 777
Hasibur Rahman, Rahim Rahmani, Theo Kanter, Magnus Persson
and Stefan Amundin
ROTA: A Smart City Platform to Improve Public Safety . . . . . . . . . . 787
Jazon Coelho, Nélio Cacho, Frederico Lopes, Emiliano Loiola,
Tyago Tayrony, Thiago Andrade, Marcel Mendonça, Maychell Oliveira,
Daniela Estaregue and Brunna Moura
Open Drugstores Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 797
Liliana Enciso, Pablo Quezada, Luis Barba-Guamán, Lida Solano
and Pedro-Pablo Alarcón
xxiv Contents

A Platform Approach to Personalizing Web Applications

with Social Network User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . 807
Reinhard Klemm
Social Smart Destination: A Platform to Analyze User Generated
Content in Smart Tourism Destinations . . . . . . . . . . . . . . . . . . . . . . . 817
Andrea Cacho, Mickael Figueredo, Arthur Cassio,
Maria Valeria Araujo, Luiz Mendes, José Lucas, Hiarley Farias,
Jazon Coelho, Nélio Cacho and Carlos Prolo
An Automated Approach for Requirements Specification
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 827
Jorge Esparteiro Garcia and Ana C.R. Paiva
A Visualization-Based Approach for Project Portfolio Selection. . . . . . 835
Celmar Guimarães da Silva, João Meidanis, Arnaldo Vieira Moura,
Maria Angélica Souza, Paulo Viadanna Jr., Gabriel A. Costa Lima
and Rafael S.V. de Barros
A Personal Assistant for Health Care Professionals Based
on Clinical Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 845
Tiago Oliveira, António Silva, José Neves and Paulo Novais
A Proposal for Automatic Evaluation by Symbolic Regression
in Virtual Learning Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . 855
Adriano Lino, Álvaro Rocha and Amanda Sizo

Part V Multimedia Systems and Applications

TweeProfiles3: Visualization of Spatio-Temporal Patterns
on Twitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 869
André Maia, Tiago Cunha, Carlos Soares
and Pedro Henriques Abreu
RetweetPatterns: Detection of Spatio-Temporal Patterns
of Retweets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 879
Tomy Rodrigues, Tiago Cunha, Dino Ienco, Pascal Poncelet
and Carlos Soares
Adaptive Filtering Techniques for Improving Hyperspectral
Image Classification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 889
Paulo Amorim, Thiago Moraes, Jorge Silva and Helio Pedrini

Part VI Computer Networks, Mobility and Pervasive Systems

Managing Enterprise Network Resilience Through
the Mimicking of Bio-Organisms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 901
Sami Habib and Paulvanna N. Marimuthu
Contents xxv

Simulation and Test of Communication in Multi-robot Systems

Using Co-simulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 911
Alisson Brito and Thiago Oliveira
An Evaluation of Distributed Processing Models for Random
Walk-Based Link Prediction Algorithms Over Social Big Data . . . . . . 919
Alejandro Corbellini, Cristian Mateos, Daniela Godoy,
Alejandro Zunino and Silvia Schiaffino

Part VII Intelligent and Decision Support Systems

Integrating Client Profiling in an Anti-money Laundering
Multi-agent Based System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 931
Claudio Alexandre and João Balsa
A Nearby Expert Discovering Mechanism: For Social Support . . . . . . 943
Ting-Kai Hwang, Yung-Ming Li and Bih-Huang Jin
Implementation of Multiple Criteria Decision Analysis
Approaches in the Supplier Selection Process: A Case Study. . . . . . . . 951
Dmitry Kisly, Anabela Tereso and Maria Sameiro Carvalho
Computer-Aided Support System for Metal Diagnosis
of Patrimonial Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 961
Antoine Rosselet, Marcel Grosjean, Christian Degrigny
and Cédric Gaspoz
Multiple Case Study of the Supplier Selection Decision Process . . . . . . 973
Dmitry Kisly, Anabela Tereso and Maria Sameiro Carvalho
Decision Support in Big Data Contexts: A Business Intelligence
Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 983
José Luís Pereira and Marco Costa
Cloud Computing in Smart Educational Environments:
Application in Learning Analytics as Service . . . . . . . . . . . . . . . . . . . 993
Manuel Sánchez, Jose Aguilar, Jorge Cordero, Priscila Valdiviezo-Díaz,
Luis Barba-Guamán and Luis Chamba-Eras
Specification of a Smart Classroom Based on Agent Communities . . . . 1003
Jose Aguilar, Luis Chamba-Eras and Jorge Cordero

Part VIII Big Data Analytics and Applications

Characterizing User-Generated Text Content Mining:
A Systematic Mapping Study of the Portuguese Language . . . . . . . . . 1015
Ellen Souza, Dayvid Castro, Douglas Vitório, Ingryd Teles,
Adriano L.I. Oliveira and Cristine Gusmão
xxvi Contents

Gender Classification of Twitter Data Based on Textual

Meta-Attributes Extraction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1025
José Ahirton Batista Lopes Filho, Rodrigo Pasti
and Leandro Nunes de Castro

Part IX Human-Computer Interaction

Measure the Usability of Graphical User Interface . . . . . . . . . . . . . . . 1037
Altynbek Sharipbay, Alibek Barlybayev and Talgat Sabyrov
The Role of Touchscreens for Learning Process
in Special Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1047
Diego Antonio Beltramone, Marcela Fabiana Rivarola
and María Luz Quinteros Quintana
A Neurocognitive Virtual Rehabilitation System for Children
with Cerebral Palsy: A Preliminary Usability Study . . . . . . . . . . . . . . 1057
Sergio Albiol-Pérez, Edwin-Patricio Pruna-Panchi,
Ivón-Patricia Escobar-Anchaguano, Marco-Antonio Pilatasig-Panchi,
Luis-Enrique Mena-Mena, Janeth Segovia-Chávez, Aracne Bernis
and Paulina Zumbana
Acceptance and Suitability of a Novel Virtual System in Chronic
Acquired Brain Injury Patients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1065
Sergio Albiol-Pérez, Edwin-Patricio Pruna-Panchi,
Ivón-Patricia Escobar-Anchaguano, José-Gioberty Bucheli-Andrade,
Marco-Antonio Pilatasig-Panchi, Luis-Enrique Mena-Mena,
Janeth Segovia-Chávez, Aracne Bernis and Paulina Zumbana
Patient-Centred Transparency Requirements for Medical Data
Sharing Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1073
Dayana Spagnuelo and Gabriele Lenzini
A Web Platform of Serious Games for Cognitive Rehabilitation:
Architecture and Usability Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1085
Rui Rocha, Paula Alexandra Rego, Brígida Mónica Faria,
Luís Paulo Reis and Pedro Miguel Moreira
Blind Students’ Learning Experiences—Challenges
and Opportunities in Design for Inclusion . . . . . . . . . . . . . . . . . . . . . 1097
Graziela Sombrio, Lane Primo, Vânia Ulbricht and Vilma Villarouco
Gamification Approaches to Learning and Knowledge
Development: A Theorical Review . . . . . . . . . . . . . . . . . . . . . . . . . . . 1107
Raul Inácio Busarello, Vania Ribas Ulbricht, Luciane Maria Fadel
and Andiara Valentina de Freitas e Lopes
Contents xxvii

An Affective Learning Ontology for Educational Systems . . . . . . . . . . 1117

Samantha Jimenez, Reyes Juarez-Ramirez, Víctor H. Castillo
and Alan Ramírez-Noriega

Author Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1127

 Part I
Information and Knowledge Management
Discovering Diverse Content Through
Random Scribd Documents
the uniformed patrolman too. A muscle throbbed in his jaw and
Jeanne-Marie knew suddenly he was going to try something.
A word, she thought. One word between them could mean so much.
Because if she could help him, if she could occupy Lucky's attention
at the precise moment the cab driver tried to signal the policeman....

But Lucky must have seen it too. He leaned forward and slashed the
automatic across the driver's neck, barrel-first, the sights raking the
flesh and leaving a twin track of blood. The driver shook his head
from side to side, like a fighter who has taken too much punishment.
He opened his mouth to yell but Lucky's arm went around his throat.
"Don't," Lucky said. "I've killed a man already tonight. I can kill you
too and it wouldn't make any difference. Just drive."
There, thought Jeanne-Marie, it was out now. He had killed a man.
He admitted it. All sham, all pretense was gone. The charming man
of the world was now completely gone, replaced by the ruthless
killer.
The light changed to green—had been green for some time now.
Horns blared behind them. The driver shifted gears and they began
to drive again.
Still standing on the corner, the policeman had seen nothing.

Three hours later, they were still driving. The city was behind them
now. They had sped through the darkness and obscurity of the
northern suburbs as night fell and now were in a rural area. The
expressway rimming the city had become the state parkway going
north, and some twenty minutes ago they had left the parkway
behind them, traveling a two-lane black-top road.
"Next left," Lucky told the frightened driver, and moments later the
cab braked and turned up a dirt road hardly more than a trail.
"Friend of mine used to own this place," Lucky explained as they
stopped before a small log cabin. Actually log, Jeanne-Marie
thought, only ninety-some miles from the city. It was totally
unexpected. "Used to use it for a hunting lodge."
He opened the door and held it that way for Jeanne-Marie, who
climbed out of the cab. Then Lucky leaned in across the driver and
removed the ignition key from the dash, pocketing it. "You get out of
there, too," he said.
"I thought I'd just be going now, mister."
"That's very funny."
"I thought—"
"I said, get out."
"Look mister, the wife will start to worry. If the wife worries, she
calls the company. The company makes a check and realizes I
haven't called in. We got a two-way radio hook-up and you're
supposed to call in on all fares. If the company sees I haven't called
in, they start looking. Then where would you be?"
"Right here," Lucky said. "With you. And they'll never find you here.
Any other questions? No? Then get out. That's right. Go inside the
cabin. You ought to find some canned goods in there, and some
sterno. Whip up supper for us, will you?"
Grumbling, the driver went up the split-log railed porch and into the
cabin.
"It isn't locked?" Jeanne-Marie said.
"No lock on it. Nice here, isn't it?"
"Who cares if it's nice or not? You're a fugitive, you're running away,
I'm a hostage. That's all that matters."
"Is it? You know, baby, there's something nice about being
desperate. Something real fine. I don't even know your name. You
don't know mine. Except Lucky. And you know something? I'm not
even going to ask you your name. I can suddenly start admiring
things, too. Like the scenery."
"You're talking in circles."
"No, I'm not. When you're a fugitive, with utterly nothing to lose,
and when you happen to have as a hostage the most beautiful girl
you've ever seen, and if your capture puts a permanent end to
seeing any kind of girl—let alone such a beautiful one—now do you
see?"
Instead of answering him, Jeanne-Marie walked quickly up the hill
from where the cab was parked to the cabin. The driver wouldn't be
much help—but his presence alone might stop Lucky....
But Lucky caught her before she had covered half the distance to
the cabin. "Figure I'm a dying man and well, like it's the wish of a
dying man to—to—listen, baby. You're very beautiful."
He held both her arms now, pinning them to her side. She struggled
fiercely against him, but he was very strong. She managed to tilt her
head back—and screamed.
Lucky let her go at once, and slapped her face very hard with his
open hand. She staggered back and tripped over something and fell
heavily. The cab driver appeared on the porch, but Lucky motioned
him back inside.
"There's no one else around," he said, "as far as I know. But don't
you ever try that again. Don't you see I have nothing to lose? Aren't
you convinced by now. I could try to make love to you because I
have nothing to lose—but I could also kill you for the same reason.
Be sensible, will you? Which would you rather I did?"
Jeanne-Marie stood up. For a moment her feet felt as if they might
buckle under her, but presently her strength returned. "Neither," she
said, walking toward the cabin again. "And if you try that any more,
I'm going to start hollering again. If you want to kill me, go ahead
and kill me."
In spite of her best efforts to control it, her voice caught on the last
words. Lucky laughed softly but harshly, and followed her into the
cabin.
She ate without knowing what the food was. Her mind was a blank
slate now. Impressions came and made tracks on it like chalk on a
blackboard, but they were immediately erased. She couldn't
concentrate at all. It was a state not far from hysteria, she knew.
Lucky meant everything he said.... Lucky, yes—Lucky.... It was so
hard to concentrate. Lucky might try to kill her or might try to make
love to her or might try....
"... clean up and make it snappy," Lucky told the driver.
"What's your hurry? Going someplace?"
"When I'm in the mood for wisecracks, I'll crack them. Just clean up
in a hurry, that's all."
The driver did so, while Lucky sat smoking a cigarette. The cabin's
single all-purpose room was lit by a kerosene lamp hanging from the
ceiling on a big hook and casting uneven shadows as the wind came
through the open windows and stirred it. Jeanne-Marie felt herself
dropping off to sleep and had time to register amazement. She
should have been horrified, afraid for her life, beyond the point
where sleep was possible. Mary-Jean surely would have been.
Yes, she thought dreamily, Mary-Jean would have been. Which was
one lesson she learned from Jeanne-Marie at least. Useless fretting
had always been part of Mary-Jean's make-up. But then, it was not
owned exclusively by Mary-Jean: useless fretting probably took more
energy from more housewives....
She awoke with a start. She felt instantly refreshed. Somehow, she
had known she would. In that way, the beautiful Jeanne-Marie had a
certain animal-like quality about her. Sleep—and a quickening of the
self. She felt alert and capable, almost as if she had been dosed with
benzedrine.
She heard a noise outside and went silently to the window. Lucky
was on the porch. He had found some rope and was tying the cab
driver there. Lucky—with a psychopath's mind. Not insane, of
course. An insane person was badly oriented. Lucky knew what he
was doing—but he didn't care about the consequences, as they
affected other people. A psychopath. A fugitive murderer psychopath
with absolutely nothing to lose whether he tried to make love to her
or decided to kill her....
Adventure, Jeanne-Marie thought. This was adventure, all right. This
was what she had overlooked.
In adventure—always—was the element of danger. It was part of the
definition of adventure. And a housewife—a mother with
responsibility—had no business craving adventure.
No business?
Well, maybe once. Once only—to cure her. Or once, to keep with her
all her life through the dull times and the humdrum days. Provided,
Jeanne-Marie thought with a strange little smile, she lived through it.
"I see you're awake," Lucky said, coming inside the cabin. "What's
so funny?"
"Nothing you would understand. Why did you tie him out there,
Lucky?"
"Why do you think? Do we have to talk about it?"
"Not if you don't want to, I guess."
"I found something to drink," Lucky told her. "Want some?"
She shook her head and Lucky poured just one drink. He downed it
in a gulp and Jeanne-Marie told him, "Keep drinking like that and
you're going to get drunk."
He poured and drank another. "Don't I know it, baby. But they won't
have any liquor where they want to send me, either. A man gets to
appreciate—sure you don't want some?"
"I'm positive, thank you." He's very matter-of-fact about it, Jeanne-
Marie thought. He's as matter-of-fact about enjoying his liquor now
as he is about killing me if I try to get away or about making love to
me if I stay here.
She looked at him. Lucky's altered behavior had not changed the
fact that Lucky was an attractive hunk of man. And that's what she
was here for, wasn't it? Romantic adventure. If in choosing the easy
way out, she also satisfied a lifelong whim too.... What am I thinking
about? she asked herself. It would satisfy him now and maybe
afterwards, with the drink and everything, he'd even go to sleep and
I'll be able to run somewhere for help. And anyway, it isn't me. It
isn't my body. It isn't Mary-Jean. It's Jeanne-Marie. But there's no
such person as Jeanne-Marie. Tomorrow, when I see the peddler at
precisely four-fifteen back home....
If I see him, she thought wildly. Because I'm a prisoner now.
She looked again at Lucky, who was drinking steadily now. Drinking
hard. Drinking so he could forget the fact that it would be all but a
physical assault if he got what he wanted.
It's not Mary-Jean, it's Jeanne-Marie, she told herself again. But that
didn't matter. All at once she knew it didn't matter at all. She would
feel unclean all the rest of her life and she could never say an honest
word of endearment again as long as she lived to her Tom, even if it
did help her to escape. She shuddered at the thought.

"Come here," Lucky said. "Getting late now, so come here." His
voice was thick and he took great care to enunciate each word
distinctly.
Jeanne-Marie got up slowly and went across the room to him. He
got to his feet unsteadily, preparing to meet her halfway. He walked
an exaggerated straight line, as if to prove how sober he was.
"Come here," he said again, more thickly this time.
She let him take her in his arms. She let him kiss her lips and her
throat. That much, to allay his suspicions—and more. That much so
she could apparently return his caresses while he surrendered
drunkenly to the heat of the moment, while she....
Clutched at him wildly with her hands until he was used to the rather
unexpected sensation of her clutching hands—then, still clutching
but quite coldly and efficiently, searched his pocket for the cab-
driver's ignition key.
She found it and she said, breathlessly, "Lucky. I think I'll take that
drink now, Lucky."
He nodded, poured it and poured one for himself. "A toast," he said,
"to—"
He didn't finish. For Jeanne-Marie, smiling sweetly up at him, flung
the contents of the glass in his face.
He shouted hoarsely, rubbing at his alcohol-burned eyes. He lunched
around the room after her, but blinded like that it was a comparative
easy manner for her to stick out her leg and trip him near the door.
As he went sprawling, she got out of there.
"I'll send help back for you!" she called to the bound taxi-driver, and
sprinted across the porch and down the hill toward the cab. She got
in and slammed the door and with trembling fingers tried to insert
the ignition key. She finally shoved it home and heard footsteps
pounding across the wood of the porch. That would be Lucky. That
meant only seconds remained to her....
The starter ground and ground. The car wouldn't kick over.
She was still trying when Lucky reached her. At the last moment she
realized that the car was on a hill. If she released the handbrake she
would at least coast downhill away from him.
The car began to move as she tried the starter button again. Then
the door across from her was pulled open and Lucky threw himself
into the car, sprawling across the front seat toward her. At that
moment, the engine kicked over and Jeanne-Marie put the car in
gear.

It started with a clashing of gears, leaping forward with a surge of

power. The door on Lucky's side was still open and swung back and
forth. Lucky was sitting up now, reaching for her, trying to pull her
away from the wheel.
They struggled while the car skidded from side to side of the road.
Jeanne-Marie kept her foot on the accelerator, though, and their
speed increased. The car swerved wildly and, she knew, might even
overturn on one of the steeper turns in the country road.
It swerved again, rocking. It went up on two wheels, the tires
screaming. Now the open door banged and grated against asphalt.
Lucky had a strong grip on her shoulder and his face was very close
to her own and she told him, "You'll kill us, you fool!"
"You think I care? You care, baby. I don't—"
She felt her fingers being pulled inexorably from the steering wheel.
If she lost her hold, the car, doing fifty now, would be entirely out of
control.
The car swerved again, went up on two wheels, lurching. Her right
elbow was suddenly free and she jabbed with it, hitting something.
The car lurched again, as if deciding whether to right itself or go
over on its side.
And Lucky, arms and legs flailing, went out the open door.
Jeanne-Marie braked the car quickly. She could see him in the rear-
view mirror, a dark shadow on the surface of the road, not moving.
She stopped the car and used its two-way radio to call the cab
company. Then, making sure that the still form of the man on the
road was not moving now, she allowed herself an unexpected
feminine reaction.
She fainted.

It was two o'clock the next afternoon. Rural sheriff's station, full of
city police now.
And Lucky: real name George Carmine, a prisoner.
And confused police.
"But, miss. You caught him for us. The reward is yours. Don't you
want the reward?"
"No, please. Not if I'll have to identify myself."
"Afraid you will. There's no identification on her, Captain. Can you tie
it?"
"I can't tie it," said the captain. "No one could tie it."
"We have the whole story, miss. All but you. Who you are, how you
happened to find him. Fingerprints don't match any in Washington,
miss. We've already checked. You won't tell us your name.
Description doesn't match any missing persons. Have a heart, miss."
"I haven't done anything, have I?"
No, she hadn't done anything.
"Then just let me go. Please?" She had to hurry. Driving fast, she
could just make it back home in time for the peddler. She had to
make it. If she did not, the peddler would assume she wanted the
adventure-procuring face and body of Jeanne-Marie all her life....
"We'll have to insist on your name and address. We'll have to insist
on a routine investigation of you, to close out the case, you
understand."
"Really, I'll have to be going."
"We'll have to insist.... Just go with the matron. Wait back there with
the matron. Perhaps (hopefully) you'll talk to the matron?"
She would not talk to the matron. But she would go with the matron
if they wanted her to.
The cabbie was just going outside. She said good-bye. He said good-
bye. He said he was very grateful. He had said almost nothing but
that for hours. Lucky, who had a broken collar bone, said nothing.
They passed a street door. After Lucky, it would be easy. Anything
would be easy. She shoved the matron. She opened the door and
went outside and slammed the door and ran.
"Holy Mac," the cabbie said, getting into his car.
"Show me how grateful you are?"
"I can't—"
"Just to the city line and a subway station. Please? But you've got to
hurry...."
He uttered an understandable curse and let her in and they sped
away before the matron could come outside and see in which
direction her charge had disappeared....
At precisely four-fifteen, the cab turned into her block. The driver
had changed his mind, had taken her all the way there. She was
about to point out her house—knowing she could never be checked
there because instead of Jeanne-Marie the police would find, praise
be, plain Mary-Jean—when suddenly she spotted him on the street.
Rotund little man, long nose, enormous bag. The peddler. "Stop
here," she said. The driver needed no coaxing.
"I was grateful," he said. "But we're even now, lady. There won't be
any charge." And away he went.
"Hello, there," she said.
"Hello," said the peddler.
"I made up my mind."
"Naturally."
"What did you say?"
"Naturally, my dear lady. They always do. You've decided you'd had
enough of adventure, right?"
"Well—y-yes."
"Always do. All right."
"Don't you have to do anything to change me back?"
"Nope. They always do. It wears off, you see. Besides, the memory
of it keeps them happy, sort of. Or content. I don't know. Never was
a housewife. Well, good-bye, dear lady. Got a job down the block."
"Right down this block?"
"Someone you know? Of course, it's someone you know. You'd be
surprised how many housewives we Happiness Salesmen do visit.
They keep it secret, of course, like you'll keep it secret."
And the peddler walked off with his enormous bag.
Jeanne-Marie watched him for a while. While she was watching him,
she became Mary-Jean. She could feel it. The electric tingling was
gone from her skin. The ravishingly beautiful face and the million-
dollar figure were gone.
She went toward the front door of her house. She was just plain
Mary-Jean now. She liked it suddenly. She never thought she would
like it.
Mary-Jean suddenly knew, without knowing how she knew, that
sooner or later the Happiness Salesman visited almost every
housewife there ever was.
Somehow, the thought of it made her feel very good.

THE END
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