WB e-District e-District 2.

0 User Manual

User Manual for Applicants for Quick Payment of Property Tax under NKDA

User Manual – WB eDistrict 2.0

User Manual for Applicants for Quick Payment of Property Tax under NKDA

Version 1.0

Created On: 10-Aug-2023

Revised On: ___________
Released On: __________

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WB e-District e-District 2.0 User Manual

User Manual for Applicants for Quick Payment of Property Tax under NKDA

Disclaimer:
The specimen images used in this document are for illustration purpose and have
no link whatsoever to actual data related to applicants, actors or applications under
the actual portal.

Target Audience:
This document is intended to provide a basic overview of the WB eDistrict 2.0
portal to the following:
• Citizens of the State intending to avail services or schemes (as per their
requirement/eligibility)
• Actors involved in providing the identified services to these Citizens.
• Nodal Authorities and designated Govt. Officials for reviewing and
governance purpose.

CAUTION
The information contained in this document is confidential and no part of this
document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior consent from M/s WTL, the State Nodal Agency (SNA)
and State Implementing Agency (SIA) for all e- Governance related activities in West
Bengal and Department of P&AR, Govt. of West Bengal.

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

Revision Control History

S. No. Nature of Amendment Document Document Remarks

Version No. Release Date
1 Draft 1.0

Document Details

Name Version No. Description

Prepared by: ASHISH GULATI Date: ______________

Reviewed by: ______________ Date: ______________

Authorised by: Date: ______________

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

Table of Contents
List of Abbreviations .......................................................................................................................5
1.0 Introduction ............................................................................................................................6
1.1 Accessing eDistrict 2.0. ....................................................................................................................... 6
1.2 User Navigation flow ........................................................................................................................... 7
1.3 Important Sections.............................................................................................................................. 8
2.0 Service Discovery ..................................................................................................................9
3.0 Scheme Discovery ...............................................................................................................11
4.0 User Registration .................................................................................................................13
4.1 Login to Portal ................................................................................................................................... 16
5.0 Applying for Quick Payment of Property Tax under NKDA Jurisdiction..........................20
5.1 Filling up the Application form.......................................................................................................... 21
5.4 Download Application Acknowledgement ....................................................................................... 23
5.5 Searching an Application................................................................................................................... 24
6.0 Connecting Helpdesk...........................................................................................................25
7.0 Submitting Feedback ...........................................................................................................26
8.0 Raising a Grievance .............................................................................................................27

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List of Abbreviations

Sl# Test Meaning

1. AIN Application Identification Number

2. OTP One Time Password

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

1.0 Introduction
e-District 2.0 portal has been envisaged by Government of West Bengal to provide advanced
automated workflow solution for District Administration to improve upon the existing standards
for providing services to the citizens. This project harbors the dream to earn the reputation of
being paramount importance to help the State to establish higher acceptance standards for
electronic workflow system for the district administration as well as various departments for
processing the applications submitted either by citizens themselves or through Kiosk
Centers/BSKs, which are the primary front-end channels as envisaged in the project.

1.1 Accessing eDistrict 2.0.

eDistrict 2.0 portal is a web-based application. The application has support for all the popular
web browsers like Chrome, Edge and Mozilla. It can be accessed by typing the URL identifier
on any of the above-mentioned browsers.
URL: http://10.10.98.51/
The following screen opens up.

FIGURE 1

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

1.2 User Navigation flow

The home page can be divided into two distinct sections. The Header and Body. The Header section
contains few common features which are a part of the standard design and may be used by the users
as per their convenience. The common features have distinct icons, and the usage is mentioned
below.:

Icon / Link Usage

The Search Option is provided to the user so that they

can search for a desired service/scheme from within the
portal

The Picture Gallery icon, can be used to view the

departmental images.

The Home Icon, helps the user to navigate to the home

page.

The Gallery Icon, helps the user to browse the photo

gallery.

Language selector allows the user to toggle between the

available. The portal supports English and Bengali la

Clicking on this allows the user to login to the portal and

avail the desired service

The Helpdesk link re-directs the user to the Helpdesk

information

The Hamburger icon on the extreme left provides further

alternative navigation options mentioned below :

• Login
• Services
• Schemes
• Contact Us
• Quick Links

User can jump to the Login screen, browse for the

available services, schemes and also jump to the Contact
Us.

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Icon / Link Usage

Users can Register themselves with the revamped

eDistrict Portal by clicking the link and filling up the
necessary details.

Users can access the Application Wizard to determine

the eligibility of availing services based on the individual
criteria such as AGE, Qualification etc.

Users can Check the details related to the Various live

services by clicking the link and filling up the necessary
details.

Users can access the details related to the Various live

schemes available by clicking the link and filling up the
necessary details.

1.3 Important Sections

Other Important Sections present in the home screen are:

• Latest Updates : The Latest Updates section shows latest updates or the important changes
which have been newly implemented vide the portal. It serves as a medium of imparting latest
communication to the target audience.

• e-District Mobile: eDistrict Mobile application details

• Welcome : Provides the basic introduction of what the portal is about.

• Notice : It is an archive of the latest Govt. Notices / Circulars.

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2.0 Service Discovery

In case any user wants to know about a particular service, he or she can do so by clicking the Services link.
The Service Discovery screen appears as follows.

FIGURE 2
To know more about the service, a user should click on the name of the service. The user is provided with
navigation icons (> and <) to navigate across various Departments. The following screen appears when
the user clicks the service Issuance of Fire Safety Recommendation.

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FIGURE 3

To go-back to the previous screen, the user needs to click on the CANCEL button.

In case the user intends to avail a service, the user must register itself with the portal first using the
REGISTER option and then login to the portal using the LOGIN option and complete the process by
providing his or her unique username and click on Sign In.

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3.0 Scheme Discovery

In addition to citizen-centric services, WB eDistrict 2.0 positions itself as a Single Window access point for
the various beneficiary schemes. In order to see the available schemes, the user needs to click on the
Schemes link to open the Scheme Discovery window as shown below.

FIGURE 4
In-order to know more about the scheme, the user can either use the Search option to search for the
necessary scheme by typing the name or use the available Filters. In case the user wants to know more
about say the Krishak Bandhu Scheme a popular scheme, falling under the Loan, the user can click on
the Scheme Name and learn more about the same. The following screen appears.

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

FIGURE 5

In case the user intends to avail a scheme, the user must register itself with the portal first using the
REGISTER option and then login to the portal using the LOGIN option and complete the process by
providing his or her unique username and click on Sign In.

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

4.0 User Registration

User Registration is mandatory for availing any of the available scheme or services. In case the visitor to
the portal is an occasional surfer, he or she can get a good idea of the portal without going through the
registration process.

In case the visitor to the portal wants to avail the service, then he or she needs to be a registered user.
Users can register themselves with the revamped eDistrict Portal by clicking the REGISTER link and filling
up the necessary details. The following screen appears as the user clicks on the REGISTER link.

FIGURE 6
The default screen is deigned to capture the Personal Details of the user. This includes Name, Email Id,
Mobile Number and Date of Birth. All the details are Mandatory in Nature. User is required to fill-up the
necessary details and click on the Next button. This leads to next screen.

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

FIGURE 7

The user is required to select a Username of his or her choice. This entry is validated against the user
names which are already registered. In case the same is repeated, an appropriate user message is flashed
to warn the user regarding the non-availability of the same. Once the user provides valid values for all the
remaining field, he or she needs to click on the Next button to move to the final screen where the OTP
shared must be validated to complete the User Registration process. The following screen displays this.

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FIGURE 8

Once the User Registration is Successful, the User needs to login.

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

4.1 Login to Portal

An occassional surfer or visitor can access the content rich portal without using the User Registration
option. However, User Registration becomes mandatory once any scheme or service needs to be
availed. Post the User Registration, the user should login to his or her accout. In order to do so he or
she must click the Login button. The following screen appears.

FIGURE 9
The user needs to provide the correct username and then click on Sign In and is redirected to the following
page.

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FIGURE 10

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Once the OTP is successfully authenticated, the user is directed to the User Dash Board as shown below.

FIGURE 11

The Dashboard shows the application count against various status. For a new user, this count is Zero for
all the status categories.

FIGURE 12

Status Meaning

Pending Actions Count of Applications which have been

successfully submitted and are yet to be acted
upon by the actor

Draft Count of Applications which are saved as Draft

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Status Meaning

Approved Count of Applications that have been approved

Reject Count of Applications that are rejected on various

grounds

Submitted Count of Applications that have been submitted

successfully

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

5.0 Applying for Quick Payment of Property Tax under NKDA Jurisdiction
User needs to find the service as shown below.

FIGURE 13
The following screen appears when the user clicks on the Service Name.

FIGURE 14
The user needs to provide the mandatory data. The following screen appears.

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

FIGURE 15
The user needs to click on Verify button to verify the Mobile No. by providing the OTP received from the
portal. Next, the user has to click on the Search button.

5.1 Filling up the Application form.

The data related to Assessment number provided is fetched and displayed. The following screen may
be referred to.

FIGURE 16

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The user needs to review the information under each heading.

FIGURE 17
The user needs to select the Tax Details as shown below.

FIGURE 18
The user gets to view the payment summary as shown below and then click on Pay button.

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

FIGURE 19

The user needs to click on Pay button to save the data and proceed to the next screen, where he has to
complete the payment. Once the payment is made, the user can download the receipt from the
Dashboard as shown below.

FIGURE 20

5.4 Download Application Acknowledgement

The user needs to click on the Download icon as shown below.

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FIGURE 21

5.5 Searching an Application

To search an application the user should enter the Unique AIN of the application in the Search Box.
The following screen shot may be referred to.

FIGURE 22

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

6.0 Connecting Helpdesk

WB eDistrict portal aims to serve to a vast number of individuals under different roles. In case, the user
gets stuck at a specific point, he or she can click on the Helpdesk link or select the Contact Us menu
provided. The following screen appears.

FIGURE 23

The Contact Us section also provides the user to submit generic feedback on the portal as well as provides
an option to Submit the Grievance if any.

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

7.0 Submitting Feedback

In order to submit the feedback, the user needs to enter the name and mobile number and select the
rating against the feedback survey parameters and finally enter the comments as shown below.

FIGURE 24

The user has to click on the SUBMIT button to successfully register the feedback with the portal. In case
the user needs to change the selection, he or she can click on the RESET button provided.

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User Manual for Applicants for Quick Payment of Property Tax under NKDA

8.0 Raising a Grievance

Coming Soon !!!!!!!!!!!!

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