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Amazon's performance improvement programs

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Alisha Raheja
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100 views

Amazon's performance improvement programs

Uploaded by

Alisha Raheja
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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1/29/24, 10:44 AM Amazon's performance improvement programs

Amazon's performance improvement


programs
A diagram about how Amazon PIP works

An Amazon employee is labeled as


an underperformer by their manager.

They are enrolled in the ‘Focus’ program.


The program coaches staff on how to improve.
Employees have criticized the system.

If employees improve, If managers aren’t satisfied,


they exit Focus and keep their job. they go to another program called “Pivot”.

Pivot option one: Pivot option two:


Leave Amazon with a Stay in current role and complete
payout of about $30K. tasks along with a written report.

If employees pass, For those who fail,


they can return to their jobs. they have two options.

https://tbimedia.s3.us-east-1.amazonaws.com/bistudios/_00/dev_edit/graphics/2021/07/2021-07-amazon-pip-diagram/index.html 1/2
1/29/24, 10:44 AM Amazon's performance improvement programs

Option one: Option two:


Take a smaller payout Appeal to a jury of peers or one
around $11K to leave. manager picked partly by Amazon.

If employees win their appeal, If they lose,


they exit Pivot and can join a new team. they are fired and get about
Although that’s not guaranteed. $5K in severance.

Chart: Joanna Lin Su

https://tbimedia.s3.us-east-1.amazonaws.com/bistudios/_00/dev_edit/graphics/2021/07/2021-07-amazon-pip-diagram/index.html 2/2

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