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Sample CHRA Exam Questionnaire

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123 views

Sample CHRA Exam Questionnaire

Uploaded by

jaysonespina1997
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Sample CHRA Exam Questionnaire

Section 1: HR Fundamentals

1.

Which of the following best describes the role of HR in an organization?

2.
1. A) Ensuring compliance with all labor laws
2. B) Administering payroll and benefits
3. C) Aligning HR strategy with business goals
4. D) Managing employee performance evaluations
3.

What is the primary purpose of a job analysis?

4.

1. A) To evaluate the performance of employees


2. B) To determine compensation levels
3. C) To define job responsibilities and requirements
4. D) To conduct employee satisfaction surveys

5.

What does the term "organizational culture" refer to?

6.

1. A) The structure of a company’s workforce


2. B) The shared values, beliefs, and practices that guide behavior in the workplace
3. C) The legal framework governing employment practices
4. D) The methods used to train new employees

Section 2: Recruitment and Selection

1.

Which of the following is NOT a recommended step in the recruitment


process?

2.
1. A) Reviewing resumes to shortlist candidates
2. B) Offering a job before conducting an interview
3. C) Conducting structured interviews
4. D) Checking references and conducting background checks

3.

What is "affirmative action" in the context of recruitment?

4.

1. A) A policy to give preference to qualified individuals from underrepresented groups


2. B) A strategy for increasing the diversity of candidates interviewed
3. C) A training program to help managers make hiring decisions
4. D) A law requiring equal pay for equal work

5.

Which of the following is the main advantage of using behavioral


interview questions?

6.

1. A) They focus on assessing theoretical knowledge


2. B) They predict future performance based on past behaviors
3. C) They are easier to evaluate than situational questions
4. D) They avoid biases by focusing on technical skills

Section 3: Compensation and Benefits

1.

Which compensation strategy is typically used to attract and retain top


talent?

2.

1. A) Pay-for-performance
2. B) Seniority-based pay
3. C) Market-competitive pay
4. D) Pay equity

3.

What is the primary purpose of an employee benefits program?

4.
1. A) To enhance employee motivation through non-monetary rewards
2. B) To meet government-mandated requirements
3. C) To ensure equal pay for all employees
4. D) To reduce the cost of hiring new employees

5.

Which of the following benefits would most likely fall under "voluntary
benefits" in a typical benefits package?

6.

1. A) Health insurance
2. B) Social security contributions
3. C) 401(k) retirement plan
4. D) Workers’ compensation insurance

Section 4: Employee Relations

1.

What is the role of HR in conflict resolution in the workplace?

2.

1. A) Act as the mediator between conflicting parties and help reach a resolution
2. B) Support the employer’s stance without involving the employee
3. C) Facilitate disciplinary actions against employees involved in conflict
4. D) Ignore conflicts unless they escalate to legal disputes

3.

Which of the following is an example of positive employee relations?

4.

1. A) Punitive measures for minor infractions


2. B) Open communication channels and feedback mechanisms
3. C) Isolating employees who disagree with management decisions
4. D) Strict enforcement of policies without room for flexibility

5.

What is the primary goal of an employee assistance program (EAP)?

6.
1. A) To help employees deal with personal issues that may affect their work
performance
2. B) To ensure that all employees are treated equally in terms of compensation
3. C) To create a system for performance appraisals
4. D) To address complaints and grievances about the management

Section 5: Performance Management

1.

What is the key difference between a performance appraisal and a 360-


degree feedback process?

2.

1. A) A performance appraisal focuses on evaluating individual employees, while 360-


degree feedback includes input from multiple sources (managers, peers,
subordinates).
2. B) A performance appraisal is done annually, while 360-degree feedback occurs
quarterly.
3. C) A performance appraisal is used to determine promotions, while 360-degree
feedback is only for training purposes.
4. D) A performance appraisal is anonymous, while 360-degree feedback is not.

3.

Which of the following is a primary objective of employee performance


management systems?

4.

1. A) To track payroll and benefits expenses


2. B) To evaluate employee productivity and provide feedback for improvement
3. C) To ensure compliance with labor laws
4. D) To conduct annual compensation reviews

5.

What does the term "SMART goals" refer to in performance


management?

6.

1. A) Goals that are Specific, Measurable, Achievable, Relevant, and Time-bound


2. B) Goals that can be automatically tracked by HR software
3. C) Goals that align with the organization's financial objectives
4. D) Goals that are set collaboratively by employees and their managers

Section 6: Legal and Ethical Issues in HR


1.

Which of the following is considered a violation of Title VII of the Civil


Rights Act of 1964?

2.

1. A) An employer firing an employee based on race, color, religion, sex, or national


origin
2. B) An employer offering equal pay for equal work
3. C) A company promoting an employee based on merit
4. D) An employer creating a non-discriminatory work environment

3.

What is the primary purpose of workplace diversity initiatives?

4.

1. A) To comply with legal requirements and avoid lawsuits


2. B) To create an inclusive environment that values a range of perspectives
3. C) To reduce employee turnover rates
4. D) To increase employee engagement with leadership

5.

Which of the following actions is considered unethical in terms of


recruitment?

6.

1. A) Ensuring equal opportunity for all applicants


2. B) Discriminating against candidates based on their age or gender
3. C) Using blind hiring practices to eliminate bias
4. D) Ensuring that the recruitment process is transparent

Answer Key:

1. C
2. C
3. B
4. B
5. A
6. B
7. C
8. A
9. C
10. A
11. B
12. A
13. A
14. B
15. A
16. A
17. B
18. B

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