5600T Operators
5600T Operators
MONiMAX5600T System
V01.00.01 (2017. 10. 02)
Chapter1. Preface
Purpose
▶ This manual is produced to describe how the customers operate Nautilus Hyosung’s
MX5600T.
This manual details how the customers replenish the notes and paper and how they
remove the jam at the MX5600T.
Audience
▶ Customers and staffs of Nautilus Hyosung who use and operate the MX5600T in each
branches of bank.
Support Information
▶ If any question or error occurs while operating MX5600T in compliance with this
manual, please contact maintenance staffs of Nautilus Hyosung.
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.
▶ This manual is designed to provide the operation guide for the MX5600T and the
detailed description of the following:
▪ Replenishing the notes and the receipt paper
▪ Emptying the notes
▪ Removing the jam
* The sample pictures used in this manual are for illustration
Some of the information in this manual may differ according to the network processor
to be connected and may be subsequently updated by the bank’s needs or the
improvement by Nautilus Hyosung.
Other company names and product names described in this document are trademarks
or registered trademarks of each company. For the section of that product, the whole
section or a necessary part of relevant document is quoted.
Terminology
Abbreviations
# Abbreviations Description
1 AD board Analog to Digital conversion Board
2 ADA The American Disabilities Act
3 AP Application Program
4 Assy Assembly
5 BATT S/W Battery Switch
6 CAM Camera Unit
7 CDU Cash Dispenser Unit
8 CE Control Electronics
9 Earphone Jack Voice Converter for Visually Disabled Persons (ADA)
10 EMV Europay, Mastercard, Visa
11 EP Elementary Program
12 EPP Encryption PIN Pad
13 H/W Hardware
# Abbreviations Description
14 I/F Interface
15 ISO International Standard Organization
16 JPR Journal Printer
17 LCD Liquid Crystal Display
18 MCU Magnetic Card Unit
19 OPL Operation Panel for Customers to Operate
20 OSD board On Screen Display Board
21 P/S Power Supply
22 PIN Personal Identification Number
23 PNC Panel Control Board
24 PTR Printer (mainly Receipt Printer)
25 S/W Switch
26 SIU Sensor and Indications Unit
27 SP Service Provider
28 SPR Slip Printer (Receipt Printer)
29 TTU Text Terminal Unit (OPL or SPL)
30 VFD Vacuum Fluorescent Display
<Note!>
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Symbol Description
Electrical Shock Warning
▪ Do not remove cover. Only a maintenance engineer is
allowed to open the cover.
▪ Do not touch. You may receive electric shock.
▪ Make sure to turn off the power when servicing the
equipment.
Fire Hazard
▪ Place the equipment in an area away from any
combustible materials.
▪ The equipment may catch on fire from overheating or short
circuit of the power supply unit.
Disassembly Warnings
▪ Do not disassemble or modify the equipment unless you
are a certified engineer.
▪ Contact the service center for maintenance, adjustments
and repairs.
▪ Improper disassembly may cause fire or electrical shock.
Collapse Precautions
▪ Do not place the equipment where the floor cannot sustain
the weight of the equipment, or on slanted or unstable
surface.
▪ Equipment may fall and cause injury or damage.
Unplug the Equipment
▪ Stop using the equipment immediately if it smokes, emits
an unusual smell, makes abnormal sounds, or if liquids or
other foreign materials enter the equipment.
▪ If the above-mentioned abnormalities occur, immediately
turn off the power, unplug the equipment and contact the
service center.
▪ If you ignore these symptoms, the equipment may catch on
fire or cause electric shock.
<CAUTION>
1. TO REDUCE THE RISK OF FIRE, USE ONLY No. 26 AWG OR LARGER
TELECOMMUNICATION LINE CORD
2. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSED OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS
3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE
INSTALLED NEAR THE EQUIPMENT AN SHALL BE EASILY ACCESSIBLE
4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE
BEFORE OPERATION
<REMAQUE!>
Cet équipement a été testé et fondé pour se conformer aux limites pour un équipement
numérique de classe A, conformément à la partie 15 des règles FCC. Ces limites sont
conçues pour fournir une protection raisonnable contre des interférences nuisibles
lorsque l'équipement est utilisé dans un environnement commercial. Cet équipement
génère, utilise et peut émettre des fréquences radios et, s'il n'est pas installé et utilisé
conformément aux instructions de ce manuel, peut causer des interférences nuisibles
aux communications radios.
Le fonctionnement de cet équipement dans une zone résidentielle est susceptible de
provoquer des interférences nuisibles dans le cas, l'utilisateur devra corriger ces
interférences à ses propres frais.
Symbole Description
Choc électrique
• Ne pas retirer le couvercle. Seul le technicien d'entretien est
autorisé à ouvrir
le couvercle.
• Ne pas toucher. Vous pouvez avoir un choc électrique.
• Assurez-vous d'éteindre l'appareil lors de l'entretien de
l'équipement.
À haute temperature
• Ne pas toucher l’équipement quand il est en marche.
• L’équipement peut devenir extrêmement chaud et peut
provoquer une brûlure.
• Assurez-vous de fermer le couvercle avant de lancer
l'équipement.
Risque d'incendie
• Placer l’équipement dans une zone éloignée de tous les
matériaux combustibles.
• L'équipement peut s'enflammer de surchauffe ou de court-
circuit de l'unité d'alimentation.
Démontage
• Ne pas démonter ou de modifier l'équipement, sauf si vous
êtes ingénieur certifié.
• Contacter le centre de service pour l'entretien, le réglage et
la réparation.
• Le mauvais démontage peut provoquer un incendie ou un
choc électrique.
Tomber
• Ne pas placer l'équipement dont le sol ne peut pas
supporter le poids de l'équipement, ou sur une surface
inclinée ou instable.
• L'équipement peut tomber et provoquer des blessures ou
des dommages.
Débrancher l'équipement
• Cessez d'utiliser l’équipement immédiatement si il fume,
émet une odeur inhabituelle, fait des bruits anormaux ou si
des liquides ou d'autres matériaux étrangers dans
l'équipement.
• Si les anomalies mentionnées ci-dessus se produisent,
éteignez immédiatement la puissance, débranchez
l'appareil et contactez le centre de service.
• Si vous ignorez ces symptômes, l’équipement peut prendre
feu ou provoquer un choc électrique.
AVERTISSEMENT :
1. POUR RÉ DUIRE LES RISQUES D'INCENDIE, UTILISEZ UNIQUEMENT AWG n ° 26 OU
LA LIGNES DE TELECOMMUNICATION PLUS GROSSE
2. RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN TYPE
INCORRECT. DISPOSER POUR UTILISATION DES BATTRIES SELON LES
INSTRUCTIONS
3. POUR LES APPAREILS RACCORDES, LA PRISE DOIT ETRE INSTALLEE PRES
D’EQUIPEMENT POUR ÊTRE FACILEMENT ACCESSIBLE
4. L’EQUIPEMENT DOIT ETRE SECURISE A LA STRUCTURE DU BATIMENT AVANT
D'UTILISER
Related Document
► The related documents are listed as follows. If needed, please contact staffs of our
technical support team and maintenance team.
▪ Installation Manual
▪ Service Manual
▪ VDM Manual
▪ Error Code Manual
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.
Chapter2. Introduction
► This compact, convenient ATM can still be easily installed on your place and operated with
an economic cost. Consumers make the withdrawal and receive the
transaction records through openings in the fascia with MX5600T ATM.
The MX5600T is a versatile, easily maintained delivery system that can be modified to
keep pace with the bank's changing needs.
► The benefits that the new concept MX5600T provides are as follows.
Removes inconvenience which occurs when bank clerks directly handle cash with
customers and relieves workload upon tellers by processing withdrawal of cash
automatically.
Allows tellers to calculate and close amount faster than the existing manual calculation.
<Note!>
The figures/photos/diagrams in this manual are for well understanding therefore they may
be different from real machines.
► The following picture shows the front of MX5600T and key units.
The fascia provides the interface between the customer and MX5600T.
The customer selects transactions and requests information at the fascia.
Function Key
Customer
Display
Receipt
Printer Slot Card Reader
Entry slot
Encryption Cash
PIN Pad Dispenser
Slot
Basic Features
<Note!>
Your MX5600T may not contain all the devices described in this section. Some devices are optional and
some devices cannot be used in combination with other devices (mutually exclusive combinations).
Cash
Dispenser
(CDU10)
Devices of MX5600T
► The Control Electronics mainly consist of a motherboard, HDD, DVD-RW, multiple serial card,
and so on.
Basic functions of the control electronics used in this ATM is similar to that of a personal
computer you may have in your office or home with exception of a multiple USB HUB used to
communicate with several devices such as a cash dispenser, card reader, receipt printer and
EPP.
<Sample Picture>
►Basic Specification
► The Customer Display welcomes the customer and provides instructions for performing
transactions at the ATM.
During the transaction, the ATM prompts the customer to use the customer keypad to enter
transaction information. The 16-key keypad uses an Encryption PIN Pad technology to secure
the information entered by the customer at the keypad. The customer touch screen is used with
the customer display. The customer selects functions or enters information by touching the
screen
Customer
Display
Key Button
(Function Key)
EPP
(Encryption PIN
Pad)
<Sample Picture>
►Basic Specification
Teller Display
►Basic Specification
<Sample Picture>
► The cash dispenser delivers media (cash) to the customer after the customer's request is
processed by the network and the software. The media is drawn from the cassettes and
transported to an entrance in the fascia of the ATM, where the customer can receive it. If the
media is too mutilated or wrinkled to dispense, or if a multiple pick occurs, the dispenser
sends the notes to the reject/retract cassette.
<Sample Picture>
►Basic Specification
Card Reader
► The dip card reader is a manually operated device mounted directly to the ATM fascia. The
consumer inserts an ATM card in the card entry slot and then removes the card to begin the
transaction. The dip card reader can read magnetic stripe cards and memory chip cards. The
dip card reader cannot retract, capture, or retain cards.
<Sample Picture>
►Basic Specification
<Sample Picture>
►Basic Specification
► The power supply unit converts AC power to DC power and provides that voltage to various
modules within the system. The power supply unit allows the user to turn on/off the system,
enter power-failure mode, and perform other sequences.
<Sample Picture>
►Basic Specification
Switching Power On
► The power supply unit converts AC power to DC power and provides the voltage to various
modules within the system. The power supply unit allows the user to turn on/off the
system, enter power-failure mode, and perform other sequences.
The system turning-on process is as follows
1. Open the upper front body door
2. Press the power switch to “ON”.
3. The system will be turn on automatically.
WARNING:
Do NOT operate Main Switch on power supply when you would like to turn off the power.
It may cause damage to operate system or destabilize control electronics in ATM.
► Switch Status
▪ [Main S/W] is pressed on “I” position
AC power is being supplied to the power supply unit, and only [AC IN] LED is turned on.
▪ [Main S/W] is pressed on “O” position
AC power is not supplied to the power supply unit and all status LEDs are turned off.
▪ [POWER S/W] is pressed on “ON” position
The system is turned on and [AC IN] and [DC OUT] LEDs are turned on.
▪ [POWER S/W] is pressed “OFF” position
<System Off> procedure starts (shut down) and only [AC IN] LED is turned on.
▪ In case of a power failure during normal operation, the system will enter a <Power
Failure Mode> and only [DC OUT] will be turned off.
▪ [BATT OFF] S/W shall be pressed on “I”
If [BATT OFF] S/W is pressed on “O” position, the system will not enter <Power
Failure Mode> and will be turned off.
<CAUTION>
When selecting a combination do not use birthday or other predictable data that could give
correlation between the user and combination. Keep the combination secret.
▪ Valid Combination Entry - Double signal after valid six (6) digit combination is entered.
▪ Invalid Combination Entry - Triple signal indicates the old combination is still valid.
If the battery is depleted and will not allow the lock to open:
▪ Hold a new 9-Volt alkaline battery on the contact points located on the front of the keypad
(large battery terminal to large keypad contact, small battery terminal to small keypad
contact).
▪ Enter a valid combination to open the lock (see OPENING THE LOCK).
<NOTE!>
You must maintain battery contact at all times throughout the procedure. Change batteries
as directed below.
The lock contains a non-volatile memory, and even with batteries removed, the lock will
retain all programming.
▶ Changing Batteries
▪ Small Battery Box:
1. Open safe door.
2. Remove battery box cover by pulling the front portion
away from the safe door.
3. Remove battery by unsnapping it from the connector.
CAUTION: Hold onto the battery connector to avoid
pulling the wires out o f the board.
4. Connect a new 9-Volt alkaline battery to the battery
connector.
5. Push the battery and the leads completely into the
battery compartment.
6. Replace the cover and test the lock several times before closing the door.
▶ Prior to loading the receipt paper, the following must be kept in mind.
<Note!>
1) Load a paper roll into the unit with the shape of the roll kept intact. (Deformed roll
may cause jamming.)
2) The leading edge of the roll shall neatly be cut prior to loading the roll. Correct
shape of the paper roll
4. Roll up the receipt paper roll backward, as shown in the picture, and then insert the
leading edge into bracket guide, pulling it forward.
5. Push the receipt paper inside the supporting bracket, as shown in the picture. Then it
will be set automatically if turn on the power.
3. Remove the receipt paper jammed inside and then set the receipt paper and lift
green lever up again.
Bill Conditions
Acceptable condition
▶ 1. Bill which is very clean and can readily be recognized as a true bill
3. Bill which can be manually held straightly when one end is held by a hand and the
bill is slightly curved vertically.
Unacceptable condition
▶ 1. Bill with serious wrinkles, torn or broken section wherein paper fiber is broken and
separation begins.
▪ Wrinkle
Wrinkle
▪ Torn
Torn
▪ Broken section
Broken Section
Stained
Hole
4. Bill ragged and cannot be held straightly when one end is supported by a hand
20mm (0.79inch)
35mm
(1.38inch)
When the bill is held by 20mm (0.79inch) and the straightness of the bill is
35mm (1.38inch) or less, it cannot be used
Tape
Fold
Band
seal
Case 1
Case 2
Case 3
<Note!>
Bill distortion should not exceed 10 mm (0.39inch).
▶ 1. Push the lever A and holding a cassette handle B with the other hand pull out
slightly, and support the cash cassette from bottom with the hand pushed the lever
A, and pull out to the end of the cassette.
2. Place the cash cassette on a flat level platform and turn the green lever clockwise to
unlock a cassette cover. Then lift up the cassette cover.
<Note!>
1) Completely open the cassette cover as picture below when replenishing a cash
cassette.
2) If you have the key type cassette, open the cassette cover using the key like the
picture below.
3. Pull black push-plate back completely until it is locked against the cash plate latch.
4. Pull the Push-Plate after pressing the Green Color Button (C).
5. Set the bills and push the Push-Plate to the location where the bills are set.
CAUTION:
Be sure to keep in mind the followings prior to replenishing the cash cassette with
the bills,
1) Fan the bills so that the bills are not sticking together.
2) Remove all bills with holes or bills that are torn.
3) Unfold the folded bills.
4) Place the bills correctly.
6. Turn the green lever clockwise and completely close the cassette cover.
<Note!>
1) If you have the key type cassette, close the cassette cover using the key like
the picture below.
7. Holding a cassette handle with one hand and supporting the cassette from the
bottom with the other hand, place the cassette carefully on the set guide of the CDU
and push it completely until it is locked in place.
▶ Reject & Retract Box is an integral system that transfers defective bills from cash
cassette to Reject Compartment while sending the bills withdrawn but not taken by
customers to the Retract Compartment where the bills can be safely stored.
All bills in the retract area of the box can be reused and bills found in the reject area
may not be reused. Any bills rejected will be rejected again and it may cause a major
bill jam taking the CDU down.
<Note!>
After all jams have been removed it is imperative that you test the complete unit via
diagnostics.
1. Push the lever (A) and holding a Reject/Retract Box handle (B) with the other hand
pull out slightly, and support the Reject/Retract Box from bottom with the hand
pushed the lever (A), and pull out to the end of the cassette.
2. Turn the green lever clockwise and open the box lid.
<Note!> If you have the key type Reject/Retract box, open it using the key like the
picture below.
3. Remove both rejected and retracted bills from the box. Push the edge of transparent
component when remove retracted bills.
PRE CAUTION:
Don’t recycle rejected bills any more. Doing so will cause not only the same reject
problem but other unexpected problems such as jams on cash dispenser.
4. Use the reverse order of 1) ~ 3) to put Reject/Retract Box together into cash
dispenser again.
The Reject/Retract Box must be fully inserted. Otherwise, it will happen problems
and the error code will display at monitor promptly.
▶ 1. Turn ATM power off, this will initiate an ATM stop process and shut down process, when
SHUTDOWN is displayed you may release the switch, wait until machine shuts down
completely to clear jams.
<Note!>
Any branch personnel should not attempt to remove any jams without first powering
down the ATM.
2. Undock the CDU and slide out completely. Then perform the following steps for each
case to clear the obstruction.
1. Pull the lever with both hands while pressing it inward and then remove the bill.
2. Pull the lever with both hands while pressing it inward (see the picture of 1)) and lift
up E part as the below picture. Then remove the jammed bill.
3. Put down the E part and press the D part in the direction of arrow until it fixes.
CAUTION:
DO NOT put down the E part after first closing the D part.
This position is
where the jammed bill is
1. Pull the green lever of the bottom with lifting it up and open the F part. Then remove
the bill.
2. Press the lever with hand as the below picture until the F part fixes.
1. Rotate the carriage by turning the knob (G) and remove the jammed bill.
2. After removing the jammed bill, turn the knob (G) and return the carriage to the
original position.
3. Turn the knob (G) and move the jammed bill to the location to clear it easily. Then
remove the jammed bill.
1. Turn the Knob (H) clockwise or counterclockwise according to the location of the jam
and remove the jammed bill.
2. If turning the Knob (H) counterclockwise, the jammed bill will move in the direction of
the Transport Path.
3. If turning the Knob (H) clockwise, the jammed bill will move in the direction of the
RJ/RT Box.
1. Press the hole in the red circle with a stick and reset.
Cassette Base Guide Setting for the Horizontal Size of Each Denomination
▶ Cassette Base Guide Setting for the Horizontal Size of Each Denomination
2. Pressing the green parts on the end of the shaft supporting the Push Plate with one
hand, lift up the Push Plate and take it out with the other hand. Also take out the
Push Plate on the other side in the same way.
3. Completely take out the Push Plate and gently place it inside the box.
4. Pressing the green part and slightly lifting it up, take out the Hook.
5. After taking out the Hook Part, push the Guide in the direction of yellow arrow and
take it out.
6. Remove current 6 LOWER NOTE SPACER as shown in below. Press HOOK in the
green arrow and pull up the Spacer.
SPACER:NOTE_LOWER
NO PART NO. SIZE (mm) NO PART NO. SIZE (mm)
1 4460000158 112 9 4460000166 144
2 4460000159 116 10 4460000167 148
3 4460000160 120 11 4460000168 152
4 4460000161 124 12 4460000169 156
5 4460000162 128 13 4460000170 160
6 4460000163 132 14 4460000171 164
7 4460000164 136 15 4460000172 168
8 4460000165 140 16 4460000173 172
Recommended spacer for note size
8. For the desired denomination size, mount the Guide matching it with the white line.
Press it until clicking sounds. (Mount the remaining guide in the same way.)
9. Vertically insert two kinds of Shaft and turn the hand holding the Push Plate.
10. Then check whether A Shaft matches the white arrow. (The other side is same.)
Cassette Cover Guide Setting for the Vertical Size of Each Denomination
▶ 1. Unfasten the caught Hook in the arrow direction and gently take out the Guide pulling
it in the C direction.
2. Also unfasten the Hook on the other side in the arrow direction and completely take
out the Guide pulling it in the C direction.
3. Remove 6 Upper note SPACER. Then lift up HOOK and pull out Spacer from guide
SPACER:NOTE_UPPER
No. PART No. SIZE (mm) NO PART NO. SIZE (mm)
1 4460000149 59.5 6 4460000154 72.0
2 4460000150 62 7 4460000155 74.5
3 4460000151 64.5 8 4460000156 77.0
4 4460000152 67 9 4460000157 79.5
5 4460000153 69.5
Recommended spacer for note size
5. After matching the height (white line) with the desired bill size, push it in the arrow
direction.
However, be sure to push it after matching the height of the other side of the Guide.
6. After also matching the other side of the Guide with the height of the desired bill
size, push it with both hands until the Hook is caught.
<Note!>
To assign new denomination in supervisor mode, please contact software develops
part or Technical Support Center.
Notes