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E1 DB How to Recover Lost or Corrupt SYSTEMSYS Password in Local Oracle (OEE) Database (Doc ID 1064181.1)

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31 views

E1 DB How to Recover Lost or Corrupt SYSTEMSYS Password in Local Oracle (OEE) Database (Doc ID 1064181.1)

Uploaded by

[email protected]
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Copyright (c) 2024, Oracle. All rights reserved. Oracle Confidential.

E1: DB: How to Recover Lost or Corrupt SYSTEM/SYS Password in Local Oracle (OEE) Database? (Doc ID 1064181.1)

In this Document

Goal
Solution
References

APPLIES TO:

JD Edwards EnterpriseOne Tools - Version 8.98 to 9.2 [Release 8.98 to 9.2]


Information in this document applies to any platform.

GOAL

How to recover a lost or corrupt SYSTEM/SYS password for a Local (Oracle) OEE database
Oracle Enterprise Edition (OEE) database became available starting with EnterpriseOne 9.0 with Tools Release 8.98. The OEE database is supported on the following machines:

• Deployment Server
• Web Development Client
• Standalone Client

Check the MTRS and or Certification page (for Tools Release 9.1 and above) for the supported version of OEE.

This condition can happen in one of the following situations:

• If the Deployment Server or FAT client is replaced with new hardware or hard drive after a crash or as part of an upgrade.
• If the SYSTEM/SYS password for OEE is not getting encrypted for some reason and there are errors in C:\ReconfigureMSDE.log.

Note: These instructions require knowledge of Oracle database and are better followed with assistance from your DBA. If additional assistance is required with these steps
contact Oracle Products team.

SOLUTION

Here are the steps to connect to the Local Oracle (OEE) database with NT administrator credentials. Once connected as an admin, then simply reset the SYSTEM/SYS password.

Note: To perform the below tasks, it is mandatory for the user to have admin rights and also user should be part of ora_dba groups, there is no workaround to this.

1. Navigate to the OEE directory and locate the sqlnet.ora file. It should be located in the path
E1Local\network\admin.
2. Change this file (sqlnet.ora) and set SQLNET.AUTHENTICATION_SERVICES=(NTS).
3. Restart the OEE E1Local instance.
4. Login to the machine with an administrator account.
5. Connect to the local database using "sqlplus / as sysdba" from the C:\Oracle\E1Local\bin directory (Note: The user running this command must be a member of the
ORA_DBA Windows user group).
6. Run the SQL command: Alter user system identified by admin;
7. Now exit sqlplus and run ReconfigureMSDE.exe. You will now be able to encrypt the password for SYSTEM/SYS. (Note: 9.2 utilizes Enhanced Encryption with
ReconfigureDB.exe in the same directory)
1. Go back and disable the NT authentication in OEE by setting the SQLNET.AUTHENTICATION_SERVICES=(NONE) in the same sqlnet.ora.
2. Restarting the E1Local instance is required.

Here are a few additional points to remember:

• JDE connects to the E1Local database always using the SYSTEM user and an encrypted password.
• If you want to connect to the E1Local instance then run ReconfigureMSDE.exe and change the password from the encrypted one to "admin".
• ReconfigureMSDE.exe can be run using the GUI to perform the password changes directly.
• It is preferable to use the default password of "admin" since that is hard coded into the ReconfigureMSDE.
• This encryption is based on the C: drive serial number of the machine where E1Local is running, so changing the hard disk or hardware will cause the encryption/
decryption to fail. Before changing the hard drive run ReconfigureMSDE.exe and change the password to "admin".
• For assistance on recovering a Deployment Server local database, please refer to Document 1052047.1
• When running step 5, the ORA - 01031: insufficient privileges error may appear if one of the prior steps is missed or if the account with which is used to currently
log into the server is not member of ORA_DBA group on the Windows OS.
REFERENCES

NOTE:1052047.1 - E1: DB: How to Backup and Restore the Local Planner Database (OEE or SSE)
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