mpact of Human Resource Management Practices on Teachers’ Performance: A Mediating Role of Monitoring Practices
mpact of Human Resource Management Practices on Teachers’ Performance: A Mediating Role of Monitoring Practices
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S. Nazneen Waseem ∗
Reema Farooghi† Sahar Afshan ‡
Abstract: The purpose of this paper is to measure the impact of HRM on teachers’
performance in the context of Pakistan. Impact of HRM practices on teachers’ perfor-
mance has been an under-researched area in Pakistan. For the human development of
any society the major share of responsibility lies with the teachers of that society, so
in this study, we have investigated how HR practices affect the teachers’ performance.
We proposed a mediation model in which monitoring acts as a mediating mechanism
to transmit the positive effects of HR practices on teachers’ performance. Therefore
teachers’ performance is an issue that if addressed adequately, can speed up the pro-
cess of eliminating illiteracy from the country. This study examines the impact of HR
practices i.e. training & development and performance management on performance
of teachers of private schools, Karachi. Cross sectional data was collected from 135
private schools teachers of Karachi through structured questionnaires containing a five
point Likert scale. Exploratory and confirmatory factor Analysis was performed to ver-
ify the reliability and validity of the measurement model. The findings of the research
confirm that all HR practices included in the model except the evaluation in our study
which is a significant predictor of teachers’ performance. Thus, the contribution of
this study for academics and practitioners is that HRM practices in educational sector
will affect teachers’ performance through HRM outcomes to increase the excellence of
teachers as well as the overall quality of education.
Keywords: Human Resource practices, Teachers Performance, Mediation, Moni-
toring, Private Schools, Karachi
1 Introduction
Education plays a vital role in building ones’ character. It is considered as
the most influential instrument to make people responsible citizens to eliminate
poverty and also to progress social and economic growth of the society. For
socio-economic development of a country education is a vital investment. Pak-
istan is the sixth most heavily populated country in the world but unluckily
more than half of its adult population is illiterate. These people do not even
∗ Assistant Professor, IQRA University, Karachi 74600, Pakistan. E-mail:
nazneen [email protected]
† Assistant Professor, KASBIT, E-mail: [email protected]
‡ Lecturer, Management Sciences, E-mail: sahar [email protected]
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know how to read and write. Many schools are open in almost every corner of
the roads and they do not maintain the quality of education. That’s why the
education standard is very low in Pakistan. There are other reasons too for the
low education standard in Pakistan. Almost all areas of the education sector
require improvement through training and development of teachers; professional
development of teachers; teacher compensation system, career development; and
performance management of the teaching workforce. This has sector always re-
mained neglected by our Government, as a very minimal percent of the total
budget is allocated for the education sector.
The quality of teaching workforce needs to be improved in order to enhance
the education standard of Pakistan. For the achievement of higher teaching stan-
dard, it is essential to determine the factors enhancing teachers’ performance.
To effectively achieve the goals and objectives of higher quality educational
standards, teacher performance management plays a vital role as it is a contin-
uous process for identifying, evaluating and developing the work performance
of teachers.
It is also well recognized that Human resources play a vital role in achieving
the performance of organizations. Although there is an abundant literature that
has investigated the relationship between HRM and organizational performance
(Bibi, Lanrong, Haseeb, & Ahmad, 2012; Khera, 2010; Mondy, 2010; Shahzad,
Bashir, & Ramay, 2008; Gerhart et al., 2007; Wright, Gardner, & Moynihan,
2003; Delaney & Huselid, 1996), there is a shortage of literature on the strength
of the relationship between HRM practices and teachers performance specifically
in Pakistan. Unfortunately only a few researches have been conducted on issues
such as impact of HR practices (Bibi et al., 2012; Shaheen, Sajid, & Batool,
2013) such as training & development (Shahzad et al., 2008) or Impact Analysis
of HEC- Based training programs on the performance of the university teachers
(Khan, Khan, & Khan, 2011).
To enhance the teachers’ quality, a good performance management system
i.e. planning, monitoring, and supervision of teachers and teachers’ training
needs to be provided in the schools. In our study, we will also test the ef-
fect of monitoring mechanism as a mediator between the training practices and
its effectiveness on teachers’ performance. As we are specific to performance
monitoring we realized during the survey that some of the school teachers re-
sponded to monitoring mechanism as a threat or just a psychological pressure
if conducted in their class rooms. So, our study will also test its Mediation
effect if it either improves or the quality decreases the teachers’ performance
within the Pakistani context. Thus, teachers’ performance is an issue that if
addressed adequately, can speed up the process of development of our society
and our teachers can really act as change agents. This research is beneficial for
the policy makers to follow HR practices in educational institutions for the en-
hancement of the teacher’s performance and to improve the current educational
situation by implementing better policies regarding training & development and
performance management.
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Research Questions:
Therefore, the present study aims to answer the following two research questions
in order to investigate this in the context of Private school teachers of Karachi,
Pakistan:
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seen particularly in Pakistan that there are very few educational institutions
in which there is proper HR department. Particularly when talking about per-
formance management, if it would be implemented in schools, it would be very
helpful for enhancing the teachers’ quality and education standard especially
nowadays since 2002-03 because Pakistan’s have realized greater awareness of
QA and the autonomous bodies are talking about quality assurance practices in
focus. Performance appraisal is the ongoing process of evaluating and managing
both behavior and outcome in the work place (Carrel, Elbert, & Hatfield, 1995).
If the goal is to achieve quality education and reforming the education sector,
it is essential for educational institutions to implement the proper performance
management system in their organizations for achieving such results (Buchner,
2007; Rhodes & Beneicke, 2002; Down, Chadbourne, & Hogan, 2000).
Education is a never ending process. In order to enhance the quality the of
education sector it is very essential to practice or consider the performance man-
agement in schools so that achievements can be managed and help sustaining
that enhanced quality could be provided (Fitzgerald, 2000). For the consis-
tent results and activities of schools, performance management plays a very
important role. (Silcock, 2002) Performance management helps improving the
competency of the teams and individuals and provides continuous achievement
to the organizations (de Waal, Hafizi, Rahbar, & Rowshan, 2010; Amerstrong
& Baron, 1998). Using the below model we have used the Processes of Plan-
ning, Monitoring and evaluations as independent variables to judge Performance
Management process at schools.
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Figure 2:
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Figure 3:
3 Research Framework
3.1 Sample, Data Collection and screening
A sample of 135 respondents was collected, out of which 125 were used for
further analysis after data screening. Data was collected through Random sam-
pling from teachers of private schools of Karachi, using a structured question-
naire written in English. The Dependent variable was Teachers performance
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Qualification
Frequency Percent Valid Percent Cummalative Percent
Valid B.A/B.Sc/B.Com 28 22.4 22.4 22.4
M.A/M.Sc/M.Com 52 41.6 41.6 64.0
B.Ed 36 28.8 28.8 92.8
M.Ed 5 4.0 4.0 96.8
Others 4 3.2 3.2 100.0
Total 125 100.0 100.0
Experience
Frequency Percent Valid Percent Cummalative Percent
Valid Less than one year 6 4.8 4.8 4.8
1-3 Years 16 12.8 12.8 17.6
4-6 Years 24 19.2 19.2 36.8
7-10 Years 34 27.2 27.2 64.0
Above 10 Years 45 36.0 36.0 100.0
Total 125 100.0 100.0
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Table 3: Correlations
Avg MN Avg TP Avg OJT Avg TD Avg PL Avg EV
Avg MN Pearson Correlation (0.811)***
Avg TP Pearson Correlation .725** (0.776)***
Avg OJT Pearson Correlation .586 .482** (0.931)***
Avg TD Pearson Correlation .490** .587** .316** (0.806)***
Avg PL Pearson Correlation .449** .475** .393** .394** (0.940)***
Avg EV Pearson Correlation .424** .464** .308** .579** .264** (0.864)***
Overall Cronbach’s Alpha reliability of the measuring scale = 0.704 (25 loaded items)
** Correlation is significant at the 0.01 level (2-tailed)
*** Cronbach Alpha Reliability coefficient
Notes: TP=Teachers Performance; OJT=On the Job Training; TD=Training & de-
velopment; PL=Planning, MN=Monitoring and EV=Evaluation
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developed for the research and on the basis of that the complete regression
model of the research is as follows:
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The regression results using SPSS 18 using the Enter method are given above.
R illustrates Multiple correlation i.e the linear association among variables is
76.0% proves that there is a above moderate correlation between dependent vari-
able(DV), EP(Employee performance) and independent variables(IVs) (Plan-
ning, Evaluation, Training and Development and On job Training). In the
above Model summary Adjusted R square is 0.564 means 56.4% variation in the
DV is explained by the changes in IVs. As per the results of ANOVA test; the
Value of F=41.13(120), p=.000 which implies the overall model is significant
and clearly acceptable.
Hypothesis 1a: Overall model is significant
Thus, Accept H1a: β1 =β2 =β3 =β4 =β5 6=0
“Thus, our Hypothesis 1b, 1d and 1e were accepted while hypothesis 1c was
rejected, as variable ‘Evaluation’ do not have a significant impact on teachers
performance”.
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The Chi-Square value is the traditional measure for evaluating overall model
fit and, ’assesses the magnitude of discrepancy between the sample and fitted
covariances’ matrices’ (Hu & Bentler, 1999). A good model fit would provide an
insignificant result at a 0.05 threshold (McIntosh, 2007), thus the Chi-Square
statistic is often referred to as either a ‘badness of fit’ (Kline & Santor, 1999)
or a ‘lack of fit’ (Mulaik et al., 1989) measure. The chi-square statistic was
significant, indicating a difference between the hypothesized model and actual
structure. However, because structural equation modeling is extremely sensitive
to sample size, in judging goodness of fit, the chi-square statistic should be
divided by the degrees of freedom (referred to as the normed chi-square, (Kline
& Santor, 1999). The result of analysis shows that our Relative chi-square value
is a good fit CM IN/DF (1.326<2), which shows a good fit between the model
and the proposed variables.
As provided in the Table 8, the last two combination rules are met about
the fitness of our measurement model. (Hu & Bentler, 1999). The RMSEA tells
us how well the model, with unknown but optimally chosen parameter esti-
mates would fit the populations’ covariance matrix (Byrne, 2013) Our RMSEA
value for the final model was lower than the recommended value (RMSEA =
0.051).The Comparative Fit Index (Hu & Bentler, 1999) is a revised form of the
NFI which takes into account sample size (Byrne, 1998) that performs well even
when sample size is small (Tabachnick & Fidell, 2007), the CFI value for our
hypothesized model was found as CFI=.960. The combination of these results
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suggests that the CFA=MM (measurement model) appears to show a very good
fit between the observed and unobserved variables (Byrne, 2013).
The discriminant validity of the model was checked whether the models’
scales correlate in such a way as to justify their conceptualization as related
through distinct construct. The Average variance extracted values of the con-
structs Evaluation, planning, Monitoring and on the job training are greater
than 0.5, confirming the convergent validity but showing convergent validity
issue in the variables teachers Performance and Monitoring, because the items
might be were ambiguous for the respondents, and CV is based on responses
rather than the items itself (Linn, 1980). The Maximum shared Variance of all
constructs is less than AVE and the square root of AVE of all constructs are
greater than inter-construct correlations, thus assuring no discriminant validity
of all constructs.
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Table 9: Construct validity, composite reliability, and total variance explained
Alpha*a
Latent Constructs Indicator on CFA model Standardized loading *a Items in questionnaire CR*b
AVE*c
PL4 0.922 PL1) Each training syllabus is approved by a management committee. 0.94
PL3 0.918 PL2) The Committee performs theperformance appraisal of a teacher. 0.946 b
Planning
PL3) A teacher is encouraged to proposed necessary changes to the
PL2 0.920 .814 c
trainings programs, while planning programs.
PL4) The Committee is authorized to provide and get feedback from
PL1 0.903
the faculty regarding training .
OJT6 0.850 OJT1)Trained teachers help improving the financial position of the school 0.931
OJT5 0.906 OJT2)Trained teachers usually aremore engaged in their responsibilities. 0.918 b
OJT4 0.916 OJT3)Training sessions helpidentifying strengths and weaknesses of teachers. 0.657 c
On Job Training
OJT4)Teachers training program isan effective way of developing
OJT3 0.884
new and required skills among teachers
OJT5)The Principal provides teachers with new knowledge and skills
OJT2 0.901
to enable them working in teams.
OJT1 0.810 OJT6)Teachers perform considerablywell after training programs.
MN1) MN All teachers are aware that
MN3 0.769 0.811
there may be a surprised visit of the committee in any of their classes
Monitoring
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MN2 0.889 MN2)The Committee makes regularvisits to classes at random basis. .810 b
MN3) A teacher may discuss any class-related issues with any member
MN1 0.873 .590 c
of the Committee.
TP4 0.798 TP1) The teachers teach from the key book only. 0.776
Teachers TP2 0.769 TP2) The teachers are gettingcompetitive salaries/benefits .707 b
Performance TP1 0.782 TP3) Teachers encourage /prefer?home tuition? over classroom tuitions. .384 c
TP3 0.713 TP4) The teachers usuallyunderstand the topics in depth.
TD1) In our schools pilot testing of a training program is done before
TD5 0.586 0.806
conducting any training program to prevent costly mistakes.
Training & TD2) In our school observation,interview and questionnaire techniques
TD4 0.610 .817 b
development are used for determining the specific training needs.
TD3 0.857 TD3)Training programs are conductedby external consultants. .492 c
TD4) Effective Communication Skills is necessary for delivering
TD2 0.842
quality training.
TD5) Interpersonal skills such a sempathy, positive motivation and
TD1 0.867
effective body language are necessary to deliver quality content to trainers.
EV1) We believe that evaluation helps an organization in formulating
EV3 0.838 0.864
goals and strategies for the betterment of the future performances.
Evaluation
EV2) Assessment criteria are properly communicated to all teachers
EV2 0.895 .856 b
well in advance
EV3) In our school near the end of course students are given
EV1 0.898 .666 c
questionnaire and asked to rate their teachers on various grounds
Journal of Education and Social Sciences
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our study that shows the positive significant relationship between the On-the-
job Training and teachers’ performance. Positive and significant relationship is
found between the training design and teachers’ performance, Olaniyan and Ojo
(2008) found the non-availability of the well-designed training cannot enhance
the teachers learning, so the importance of the training design cannot be ignored,
rather, a lot more emphasize is required to put on the design as it is showing a
very significant impact on teachers’ performance. Planning and Monitoring are
also found to have the significant impact on Teachers’ Performance.
The result for evaluation has been found to have a positive but an insignifi-
cant impact on Teacher’s Performance, and Shahzad et al. (2008) suggests that
in Pakistan there is no proper system of monitoring and evaluating teachers and
thus it is the reason that employees does not accept the teachers’ performance
evaluation and feedback mechanism in a very positive manner. Results of the
mediation analysis confirmed the mediating role of Monitoring in the relation
between Training & Development and Teachers Performance, thus indirect ef-
fect exists. This significant positive impact of monitoring mediation has worth
considering implications for educationists and policy makers while designing the
monitoring programs or techniques for training programs, in order to be imple-
mented in most effective way to enhance the teachers performance positively.
5 Managerial Implications
Human Resource Management Practices has a very escalating scope in Pakistan
but we are still at the primary stage from the global perspective. In the context
of Pakistan, also very little is known regarding the effects of HR practices on
the school teachers performances therefore, findings from this study would be
beneficial for all academics and educationists who intend to bring innovative
ideas and strategic HR initiatives for high-quality collaborative learning which
will lead towards improving the performance of the teachers. The constructs
planning, evaluation, training practices has helped us in determining the overall
effects of HR Practices on job performance of teachers by accumulating the data
from the teachers of primary schools of Karachi. Moreover, findings proposed
that if HR initiatives are properly planned in schools then performance among
teachers will significantly increases but the variable evaluation of teachers was
not found significant in improving the teachers’ performances. The monitor-
ing mechanism of trainings for teachers also significantly mediate the relation
between training practices and teachers’ performances.
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Also, the sample size was not large enough due to limitation of resources and
time constraints. Also, there might be other relevant variables which could not
have been included in the study to be considered in future studies. Thirdly, this
study has tested the hypothesis using teachers’ performances or primary schools.
Future research could replicate the current study in the context of different types
of educational institutions, such as higher educational institutions.
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