campus-solution-blueprint-for-journey-to-the-cloud
campus-solution-blueprint-for-journey-to-the-cloud
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Purpose statement 2
Disclaimer 2
Oracle’s investment in higher education 4
Investment in Student solutions 5
Journey to the cloud for Oracle customers 9
What you can do NOW to prepare for the journey 10
Recommendations for timing of adoption of Student Cloud 14
Technical support for migration from Campus Solutions to Student
Cloud 15
Summary 15
The focus of this document is on Oracle’s solutions for managing the higher education student lifecycle, with the goal
of providing information and guidance on the best option that may fit your institution’s student information system
(SIS) needs, today and tomorrow.
Our commitment is evident from the delivery of best in class enterprise applications, with Campus Solutions playing a
key role in our support of the industry; Oracle also provides options for ERP/Financials and Human Capital
Management (HCM) solutions from PeopleSoft, EBusiness Suite and Oracle Cloud. These solutions have been
configured to apply best practices to unique HE institutional needs. The investment extends to our new cloud-native
SIS solution that is designed to be more flexible, automated, and focused on student outcomes than any solution
currently available. In keeping with our thirty-year history of close customer engagement and partnership, Oracle
development teams are engaged in strategic and feature-specific conversations with higher education customers and
Extending our Oracle Applications Unlimited commitment to support Campus Solutions minimally through 2032
(see this document)
Maintaining a consistent focus on enabling our customers’ compliance with major regulatory and legislative
updates
Strategic investments in Campus Solutions, focused on PeopleTools adoption, high-value customer priorities and
industry drivers, including planned support for new ways of tracking students’ academic progress, such as the
Comprehensive Learner Record, micro-credentials and competency frameworks
In the near term, a particular focus area has been modernizing the user interaction and engagement model in
Campus Solutions. We leveraged the PaaS application, Oracle Digital Assistant, to deliver a purpose-built
digital assistant proof of concept for our Campus Solutions customers. Additionally, to provide data insights
for administrative users, we plan to deliver a proof of concept for Kibana analytic dashboards, leveraging the
PeopleSoft support for the Kibana platform. This platform enables sophisticated handling of large volumes of
data to provide insight for any business area. The Oracle Student Product Statement of Investment
(Document ID 2775751.1 in My Oracle Support) lays out more details on product plans.
Delivering integration to the cloud-native Student Financial Planning application, enabling Campus Solutions
institutions to leverage new US-based Financial Aid functionality and capabilities
Enabling Campus Solutions customers to reduce their hardware footprint by a lift and shift of their applications
for hosting on Oracle’s private or public cloud (IaaS), leveraging PeopleSoft’s Cloud Manager infrastructure to
facilitate and simplify the lift and shift
Enabling Campus Solutions customers to move the on-going maintenance and hosting tasks of their
applications, in full or in part, moving resources off-premises to Oracle or an Oracle implementation partner,
leveraging PeopleSoft’s Cloud Manager infrastructure.
5 Campus Solutions: Blueprint for Journey to the Cloud / Version 1.0
Copyright © 2022, Oracle and/or its affiliates / Public
Campus Solutions Roadmap
Through the release of 24 PUM images over the last 6 years, Campus Solutions 9.2 has delivered hundreds of
features and enhancements, most of which came directly from customer input and requests. The drivers for our
investment strategy can be captured with three themes: student first, extensible technology, and a practical path to
the cloud.
Student first
Our customers are very clear that the investments they make on campus must keep the focus directly on students as
they progress through the lifecycle, from being applicants to alumni. Projects, large and small, are evaluated against
the criterion of how it will contribute to the overall success of students at the institution. Beginning with the Fluid User
Experience, we provided significant new capabilities in Campus Solutions 9.2 by leveraging simpler self-service
transactions optimized for mobile devices with modern, streamlined and easy-to-use functionality. As of PUM 25,
Campus Solutions will offer a complete end-to-end fluid student self-service experience, with the remaining student
fluid self-service UIs planned to be delivered in 2022. Additionally, institutions can extend the application and build
their own Fluid UIs, utilizing the same developer tools that we use to deliver the Fluid experience.
Extensible technology
Starting with the frameworks we delivered in CS 9.0 (common attribute framework, rules engine, prospect data load,
population selection/update, etc.), we have embraced the capabilities of the Enterprise Components as well as
general PeopleTools updates. In recent years, we have focused on three major themes 1) offer a delivered end-to-end
Fluid student self-service experience; 2) enable innovation with easy to use configurable frameworks; 3) provide tools
to enable customers to extend and customize with configuration. Some of the configuration and personalization tools
that have proved highly valuable to our customers include Activity Guides, Notification Framework, ElasticSearch,
Page and Field Configurator, the Data Privacy Framework, and the Application Data Masking Framework. The HEUG’s
e-Academy Webinars are a great source of information for how customers have used these and other tools and
features.
Currently many schools are choosing to first adopt other components of a new administrative foundation, such as
Financials, Customer Experience (CX), or Human Capital Management (HCM), while closely watching the progress and
evolution of the SIS providers, with the plan to uptake a new cloud-based SIS as the solutions mature. An increasingly
popular selection is Oracle’s Student Financial Planning, with delivered integration to Campus Solutions. This cloud-
native application enables an institution to dramatically increase the automation of the Financial Aid process, freeing
up resources for more focus on students’ financial needs and success of the Enrollment Management office. Current
industry behavior reveals that few institutions have the desire to do a “big bang” replacement of the entire
administrative ecosystem; the ability to create their own implementation schedule, with modules that meet their
strategic priorities for transforming business areas, is key. See the Section on ‘What you can do now to prepare for
the journey’ later in this document for more information on cloud options.
The Campus Solutions roadmap is updated and published annually. Input to the roadmap includes regulatory
requirements, enablement of Tools features for Campus Solutions users and high priority customer requests.
• Admissions
• Class Enrollment
• Academic Records
• Customer Experience (CX) (Oracle Sales and Service Cloud and Oracle Marketing Cloud):
• Student recruitment
• Student engagement
• Student support
• Advancement
We believe Student Cloud, built on the knowledge and insight gained from over 800 customers using Campus
Solutions for the past several decades, will provide the level of automation, flexibility and personalized engagement to
meet your institution’s needs now and for the future. Our customers have told us that the complexity created by the
extensive customizations most schools built - enabled by the current platform - has made the current SIS difficult to
extend or to change and therefore impossible to adapt for today’s needs. The industry needs a solution that will
reduce the complexity of setting up and maintaining a SIS that reflects your business needs, regulatory environment
and culture. You need the power to make the system your own through configuration, not customization. You need
the power to change that configuration, as your business needs change. You need the power to share ownership of
codifying the institutional policy with the functional experts, supporting them with tools that are designed for users
across the spectrum of technical acumen. This is what we mean when we say that Student Cloud can move the needle
in making the Complex, Simple.
The table below highlights some of the key differences between an on-premises application (e.g., PeopleSoft Campus
Solutions) and a cloud-native SaaS application (e.g., Oracle Student Cloud).
Built on Oracle’s PeopleSoft App/Tech stack Built on Oracle’s Fusion App/Tech stack
Option to host on Oracle infrastructure Natively built and hosted on Oracle infrastructure
Direct customer access to database tables No direct customer access to database tables
(Enables PaaS applications – such as VBCS, Oracle Transactional
Business Intelligence (OTBI) and Oracle Analytics Cloud (OAC) – for
data model extensions and analytic/reporting capabilities)
Direct customer access to integration broker No direct customer access to integration broker
(Enables integration middleware PaaS applications – such as Oracle
Integration Cloud (OIC) – and natively built API endpoints for building
custom integrations, orchestrations and transformations)
Customer needs to implement available capabilities Capabilities/new innovation are automatically delivered with some
controls over customer-managed deployment
Customer adopts new delivered code-lines at their pace Customers are always on the most up-to-date code-line
This leads us to one of the first activities that we recommend for institutions looking at a cloud-based SIS: evaluate all
your current business processes with the goal of increasing simplicity and reducing customizations. A strong ROI
focus of the need for each and every customization is a positive way to approach this analysis: does this
customization result in improved experience or business outcome for your constituents? Are there other ways you
could achieve the same outcome in a more standard way? The higher education industry is known for its
collaboration and support of standards that will ease the burden of connecting the ecosystem; contribute your
institution’s perspective to improve the experience for all.
We’ve suggested some opportunities to build cloud ‘muscle’; no sequential order is implied. Each institution’s journey
may take different forms but the desired end result is the same: expertise in managing a cloud ecosystem.
The PeopleSoft team fully supports this capability through the power of the PeopleSoft Cloud Manager; this solution
greatly simplifies the time and energy your IT team expends on managing the PeopleSoft applications. By using OCI
with PeopleSoft Cloud Manager, rather than a third-party hosting platform, you gain the power of the native
PeopleSoft Cloud Manager for tasks such as lift-and-shift services, auto-scaling/auto-provisioning, and 1-click
update image installation. For more information, see this link:
https://docs.oracle.com/cd/E52319_01/infoportal/cloudmgr.html#tab3.
It may be helpful to have an outsider’s viewpoint and guidance as you define the desired state of each business area;
a neutral party is likely to apply more objectivity about the relative merit of a particular way to handle a business flow.
Part of this effort, of course, is understanding why you created existing customizations in the first place and
determining if the function is still valuable. Later, you’ll evaluate possible strategies for needed functionality by
mapping to how you can deploy the software capabilities.
Oracle Consulting and other higher education partners can help. The higher education partner ecosystem is acutely
aware that the decades of customizations built in on-premises SIS solutions has resulted in the inability for
institutions to change, to introduce new programs and business models and to innovate to meet the institution’s
mission. The heavily customized SIS makes it very difficult to do much more than “keep the lights on and the trains
running” and in today’s environment, this is an unacceptable relationship between the institution and their SIS!
Oracle Consulting and other Oracle higher education-focused partners offer programs to support customers getting
the most out of their investments in Oracle on-premises solutions, as well as conducting business process reviews.
These include:
Get current – designed for institutions who need to apply recent updates from PeopleSoft or EBusiness
applications
Optimize and expand – designed to identify and enable quick wins by optimizing current application usage
and reducing technology complexity (this offering includes analysis of customizations (CEMLIs) with an effort
to leverage existing functionality to replace part or all of the customization)
Cloud roadmap – designed to help customers build their own unique roadmap to support their journey to the
cloud
As institutions start to prepare for their cloud journey and shift from on-premises applications to SaaS applications,
part of that preparation will need to be a resetting and retraining of resources responsible for ensuring institution
policies and/or strategic institution differentiations can be realized in the application. Potentially the most disruptive
change will be that development and technical resources will need to shift from a mindset of code-line
customizations, to a mindset of configuration and extension. We recommend you prepare for a move to the cloud by
training your development and technical resources on the best-practices, methodologies, and
technologies/languages for extending SaaS applications with PaaS development and integration tools, such as Oracle
Visual Builder Cloud Service (VBCS) and Oracle Integration Cloud (OIC). Furthermore, as SaaS applications emphasize
configuration capabilities for differentiation and automation - such as rules engines and workflow orchestration
capabilities - institutions will need to re-think resources allocated to maintaining configuration in the application so
you align subject matter experts with more technical experts. Development resources may not be developing code but
they will be working with highly technical configurations, leveraging syntax. Re-training and shifting your resources
from an on-premises application support model to a SaaS support model will enable you to leverage more of the
power that SaaS applications have to offer.
In addition to shifting and re-training resources, we recommend that institutions start their quarterly maintenance
approach planning early, with an emphasis on supporting a SaaS continuous delivery model. Most SaaS applications,
including Student Cloud, have scheduled releases where customers receive the release update in their test
environments for a period of time (often 2 weeks) before the release is applied to the customers’ production
environment. While the benefit of this continuous delivery model is that customers are always on the most up-to-date
code-line and have the newest capabilities, the tradeoff is that customers need to put a larger emphasis on absorbing
updates and regression testing on a more regular basis. To limit impact on your institution while reaping the benefits
of SaaS applications, you should consider incorporating a comprehensive maintenance management plan early on in
your path to the cloud planning.
Image Caption 6. Preparing for a SaaS continuous delivery model – Hypothetical example
The Student Management module is being built and delivered following an agile development methodology. As part
of the Oracle Fusion family of cloud applications, we follow the continuous innovation quarterly release cycle.
Informed by the priorities of our current customers, our initial delivery milestone for Student Management provided
support for core non-credit or Continuing Education business models. The foundational architecture and data model
is built to support any type of learning activity, from one hour CPR refresher classes, to company-sponsored training
events, to online MBA programs, to traditional for-credit undergraduate and graduate student programs. The next
major milestone in our delivery approach is planned for the end of 2023; at that milestone we expect to deliver
business process support for the undergraduate student lifecycle (admissions through graduation). Once that core set
of business processes are delivered, Oracle plans to layer in automation (deploying the frameworks including the
rules engine and workflow orchestrator) as well as enhanced ability for customers to extend the solution and integrate
Student Cloud within their ecosystem. Functionality to support the range of academic program types (e.g.,
professional schools, graduate/research-oriented programs) as well as to support the configurability needed by
institutions, expands with each quarterly release.
Institutions and system implementation partners recognize that an implementation of a new, evolving solution, with
software updates four times a year, necessitates a different approach to an implementation. You need to have a
thorough understanding of the existing functionality at the start of the project, along with a clear view of what’s
planned for the next several updates. While many new features are delivered as opt-in, the implementation team will
need to do the analysis of the new functionality and its potential impact on their eventual adoption. You may need to
update the configuration of parts of the system, resulting in re-testing of business flows. Knowing that the stability of
the product is a key factor in the success of an implementation, Oracle’s recommendation is that institutions begin an
implementation of the Student Management module after the 2023 milestone. The Strategy team provides frequent
updates on current product capabilities as well as publishes a Roadmap for the product features so our customers can
stay up to date on our plans. You can see the published Student Cloud roadmap here.
As the data model is extended to support requirements from other markets, the Strategy team will inform our
customer base and partners in each region. We plan to dedicate resources to ensuring we have a product that meets
core global needs; this initiative is planned as the next major milestone after the core undergraduate business process
support, noted above.
Next, Oracle will look at the market readiness for adopting a cloud-based SIS in the regional markets. This business
analysis will help us determine where and when we will plan to build out key product localizations, specific to a
particular market or region. Factors include Oracle datacenters for hosting SIS data, legal/regulatory acceptance of
hosting SIS data, and customer demand in that region.
The Student team at Oracle is in a unique position to provide support for our customers’ migration since we build and
maintain both Campus Solutions and the Student Cloud. We know the data model of both solutions so will be able to
work with partners and customers to deliver data migration scripts and other supporting utilities. We plan to deliver
not only technical migration support but also functional migration support in terms of “translating” how business
processes are different in Student Cloud. We expect Oracle University to provide training opportunities for our
customers. Additionally, the Student development team intends to deliver a number of technical papers on topics that
support customers’ move to the cloud, starting with a soon to be released paper detailing Campus Solutions
capabilities for integrating with Oracle SaaS applications, including ERP, EPM, HCM, SFP, and CX.
Partner Support
Higher education enjoys a rich ecosystem of partners to support implementations, hosting and migrations. Oracle is
working closely with our partner community to make sure they have current information on quarterly updates, as well
as longer-term roadmaps. Partners are investing in helping customers continue to gain benefits from Campus
Solutions and are ready to help an institution understand what it means to move applications and/or infrastructure to
the cloud. Partners can be especially valuable for customers who want to truly transform their business, supported by
an implementation of a new application; it is often useful to have an external party provide input to defining and
executing strategic business priorities. Customers should ensure that they choose partners with extensive experience
in higher education, specifically in working with Student systems. Additionally, as most institutions are just beginning
to build expertise in cloud application deployment, partners should provide expertise in cloud implementations and
management for the application(s) the institution has chosen. Depending on your internal resources, the partner may
also provide value in supporting the change management functions.
Summary
Oracle’s recommendation for our Campus Solutions customers in the near term is to maximize your investment in
Campus Solutions and PeopleTools. Oracle guarantees Premier support for PeopleSoft applications minimally
through 2032, so you have time to realize an investment plan and longer-term migration plan. The PeopleSoft
The objective of this Paper was to highlight tactical options and considerations for your review as you plan your
investment in Campus Solutions and new cloud solutions. As you consider your journey to the cloud, we offer some
higher level considerations that we feel will impact your success in undergoing this transformation.
Oracle is committed to our Student customers and partners and is determined to meet three objectives: 1) provide the
best solution to support the institution’s current needs as 2) we build out new solutions to ensure a successful future.
Making sure our current customers have a streamlined path to deploy that new solution, when they are ready, is the
third major objective!
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