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Windows Update

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Windows Update

Uploaded by

adnanvista
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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do s Se e 0 9

７ Note

Windows Server 2016 supports policies available in Windows 10, version 1607. Windows Server 2019
supports policies available in Windows 10, version 1809.

The following resources provide additional information about using Windows Update.

WSUS Troubleshooting
Troubleshooting issues with WSUS client agents

How to troubleshoot WSUS

Error 80244007 when WSUS client scans for updates

Updates may not be installed with Fast Startup in Windows 10

How do I reset Windows Update components?


Try using the Windows Update Troubleshooter , which will analyze the situation and reset any components
that need it.
Try the steps in Troubleshoot problems updating Windows 10 .
Try the steps in Fix Windows Update errors.

If all else fails, try resetting the Windows Update Agent by running these commands from an elevated command
prompt:

Console

net stop wuauserv


rd /s /q %systemroot%\SoftwareDistribution
net start wuauserv

Reset Windows Update components manually


1. Open a Windows command prompt. To open a command prompt, click Start > Run. Copy and paste (or
type) the following command and then press ENTER:

Console

cmd

2. Stop the BITS service, the Windows Update service and the Cryptographic service. To do this, type the
following commands at a command prompt. Press ENTER after you type each command.

Console

net stop bits


net stop wuauserv
net stop cryptsvc

3. Delete the qmgr*.dat files. To do this, type the following command at a command prompt, and then press
q g , yp g p p, p
ENTER:

Console

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"

4. If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to
step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in
the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4.
The steps in step 4 are also performed by the "Aggressive" mode of the Fix it Solution above.
a. Rename the following folders to *.BAK:

Console

%Systemroot%\SoftwareDistribution\DataStore
%Systemroot%\SoftwareDistribution\Download
%Systemroot%\System32\catroot2

To do this, type the following commands at a command prompt. Press ENTER after you type each
command.

Console

Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak


Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak

） Important

The reset step below using sc.exe will overwrite your existing security ACLs on the BITS and Windows
Update service and set them to default. Skip this step unless the other steps to reset Windows Update
components have not resolved the issue.

b. Reset the BITS service and the Windows Update service to the default security descriptor. To do this,
type the following commands at a command prompt. Press ENTER after you type each command.

Console

sc.exe sdset bits D:(A;CI;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)


(A;;CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPLORC;;;AU)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)
(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)

5. Type the following command at a command prompt, and then press ENTER:

Console

cd /d %windir%\system32

6. Reregister the BITS files and the Windows Update files. To do this, type the following commands at a
command prompt. Press ENTER after you type each command.

Console

regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll

7. Reset Winsock. To do this, type the following command at a command prompt, and then press ENTER:

Console

netsh winsock reset

8. If you are running Windows XP or Windows Server 2003, you have to set the proxy settings. To do this, type
the following command at a command prompt, and then press ENTER:

Console

proxycfg.exe -d

9. Restart the BITS service, the Windows Update service and the Cryptographic service. To do this, type the
following commands at a command prompt. Press ENTER after you type each command.

Console

net start bits


net start wuauserv
net start cryptsvc

10. If you are running Windows Vista or Windows Server 2008, clear the BITS queue. To do this, type the
following command at a command prompt, and then press ENTER:

Console
bitsadmin.exe /reset /allusers

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