TOEIC Form ST-05

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 Test of English for International Communication

General Directions

This test is designed to measure your English language ability. The test is divided into two
sections: Listening and Reading.

You must mark all of your answers on the separate answer sheet. For each question, you
should select the best answer from the answer choices given. Then, on your answer sheet,
you should find the number of the question and fill in the space that corresponds to the
letter of the answer that you have selected. If you decide to change an answer, completely
erase your old answer and then mark your new answer.
 LISTENING TEST

In the Listening test, you will be asked to demonstrate how well you understand spoken
English. The entire Listening test will last approximately 45 minutes. There are four parts, and
directions are given for each part. You must mark your answers on the separate answer sheet.
Do not write your answers in your test book.
PART 1

Directions: For each question in this part, you will hear four statements about a picture in your
test book. When you hear the statements, you must select the one statement that best
describes what you see in the picture. Then find the number of the question on your answer
sheet and mark your answer. The statements will not be printed in your test book and will be
spoken only one time.

Statement (C), “They’re sitting at a table,” is the best description of the picture, so you should
select answer (C) and mark it on your answer sheet.

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1.

2.

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 PART 2

Directions: You will hear a question or statement and three responses spoken in English. They will not
be printed in your test book and will be spoken only one time. Select the best response to the question
or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet.

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PART 3

Directions: You will hear some conversations between two or more people. You will be asked to
answer three questions about what the speakers say in each conversation. Select the best response to
each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not
be printed in your test book and will be spoken only one time.

32. Why is the woman calling? 35. Where do the speakers work?
(A) To cancel an order (A) At a hotel
(B) To complain about a product (B) At a department store
(C) To redeem a gift card (C) At a restaurant
(D) To renew a warranty (D) At a call center

33. What does the man ask the woman about? 36. What does the man ask about?
(A) A model name (A) How many people have applied for a
(B) A brand of coffee promotion
(C) A catalog number (B) If a manager is in the lobby
(D) A date of purchase (C) Whether a position is available
(D) When new shifts will be assigned
34. What does the man offer to do?
(A) Provide a discount 37. What does the woman say the man should
(B) Send a free sample be prepared to do?
(C) Extend a warranty (A) Handle customer complaints
(D) Issue a refund (B) Work within a budget
(C) Get to know local clients
(D) Work evening hours

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38. What is the conversation mainly about?
(A) An enlargement of office space
(B) A move into a new market
(C) An increase in staff numbers
(D) A change in company leadership

39. Why does the woman say, “I can’t believe it”?

(A) She strongly disagrees.
(B) She would like an explanation.
(C) She feels disappointed.
(D) She is happily surprised.
41. What does the woman ask the man to do?
40. What do the men imply about the company?
(A) Order some equipment
(A) It was recently founded. (B) Find a new vendor
(B) It is planning to adjust salaries. (C) Repair a laptop
(C) It is in a good financial situation. (D) Contact a job candidate
(D) It has offices in other countries.
42. What problem does the man mention?
(A) A designer has left the company.
(B) A supplier has increased its prices.
(C) A computer model has been
discontinued.
(D) A departmental budget has been
reduced.

43. Look at the graphic. What size screen will

the man order?
(A) 11 inches
(B) 13 inches
(C) 15 inches
(D) 17 inches

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PART 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question and
mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book
and will be spoken only one time.

71. What does the speaker say about the repair? 74. What kind of business does the speaker
(A) It is not required. work for?
(B) It has been finished early. (A) A restaurant
(C) It will be inexpensive. (B) A supermarket
(D) It is covered by a warranty. (C) A furniture store
(D) A fitness center
72. When can the listener pick up his car?
(A) Today 75. Why does the speaker assign extra work to
(B) Tomorrow the listeners?
(C) Next week (A) A deadline is approaching.
(D) In two weeks (B) A staff member is unwell.
(C) Many customers are expected.
73. What does the speaker offer to do? (D) Equipment needs to be unpacked.
(A) Look for a used part
(B) Refund the cost of a charge 76. What does the speaker ask listeners to tell
customers about?
(C) Send an invoice
(D) Arrange a ride (A) New business hours
(B) Discount cards
(C) A special dish
(D) A holiday sale

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77. What bothers the man about Torland
Advertising?
(A) Their failure to meet deadlines
(B) Their problems with staffing
(C) Their request to revise a contract
(D) Their focus on cost cutting

78. What does the man mean when he says,

“Here’s the thing”?
(A) He will demonstrate a product.
(B) He has forgotten a word.
(C) He has found what he was looking for.
(D) He will introduce a point to consider.

79. What are the listeners asked to look at? 80. Where most likely is the speaker?
(A) A design idea (A) At an award ceremony
(B) A business contract (B) At a musical performance
(C) An advertisement (C) At a retirement celebration
(D) A budget (D) At a training seminar

81. What are listeners asked to do?

(A) Stay seated during the break
(B) Carry their valuables with them
(C) Return any borrowed equipment
(D) Share printed programs with others

82. Look at the graphic. Who will be the final

presenter?
(A) Ms. Carbajal
(B) Mr. Buteux
(C) Mr. Chambers
(D) Ms. Ohta

This is the end of the Listening test. Turn to Part 5 in your test book.

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