How Artificial Intelligence Improves

Employee Communication Skills

Sales Pitches, Customer Service,
Leadership, Compliance, & More
 Table of Contents
The Rise of Artificial Intelligence (AI) with the Power of Video- & Audio-Based Learning. . . . . . . . . . . . . . . . . . . . . . . . 4

Take Video-Based Learning to the Next Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

How AI is Accelerating & Augmenting the Learning Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using Coaching in Combination with AI Dramatically Improves Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Get the Most Out of Solo Practice with AI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Powerful. Personalized. Proven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Common Use Cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

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 In today’s rapidly evolving business environment, having employees with strong communication
skills has emerged as a fundamental requirement for an organization’s success. With the rise of
remote work, global collaborations, and international teams, the need for workers to express
and pitch their ideas clearly and effectively impacts every aspect of an organization, including
sales enablement, customer service, leadership, and more.

Teams who communicate

effectively in the workplace
may see as much as a
25% increase in their
productivity.
(Pumble.com, 2021)

© 2023 ELB Learning. All rights reserved. 3

 The Rise of Artificial Intelligence (AI) with the
Power of Video- & Audio-Based Learning
With its ability to analyze vast amounts of data, “Time is Money,” and for product pitches and sales
interpret speech and speech patterns, and provide enablement, speed to market is everything. Video-
real-time insights, AI can potentially transform based learning with AI allows for rapid content
communication dynamics within an organization creation, real-time adaptability, and data-driven
beyond what was possible before. optimization. Reducing the time needed to train for
quality skills leads to achieving sales goals sooner.
AI-based training is convenient, easy to scale,
and proven to work.

Having mentor-based feedback has been

popular in L&D, and now practicing solo with AI-
supported training can upskill workers faster, more
affordably—and even surmount language barriers.
Employees can practice at their own pace and
convenience, leveraging AI metrics to guide their
process in their own time, easing the workloads of
mentors.

With Rehearsal, learners take

Relationship managers using Rehearsal
more than 5 attempts on more than doubled revenue and boosted
average before submitting their
video!
sales to 102%.
© 2023 ELB Learning. All rights reserved. 4
 Take Video-Based Learning to the Next Level
Perfect practice makes perfect—and video-based
learning is ideal for learners to hone it! As part of a
guided course or during solo training, practicing is
essential for perfecting skill development, enhancing
performance, building confidence, and achieving goals.

Rehearsing with visual-based learning allows

employees to master non-verbal cues, perfecting their
gestures and pitches with engaging body language.
With video- and audio-based assignments, learners
can record themselves and get AI-based feedback,
allowing them to spot mistakes early and have enough
time to learn from their faults and practice again!

Get the Best of Both Worlds

with Audio & Video Coaching
Mentor Coaching + Solo Practice with AI

See Rehearsal In Action

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 How AI is Accelerating & Augmenting
the Learning Process

Personalized Adaptive Content Automated Language

Learning Learning Paths Creation Feedback Processing

AI can analyze vast AI offers keyword AI-powered tools help Providing automated AI-powered language
amounts of learner and non-verbal cue automate content grading and instant processing capabilities
data, including their requirements based on creation, enabling the feedback is possible allow for multi-linguistic
preferences and the performance needs rapid development of with AI metrics within speech recognition,
performance stats. identified, providing high-quality material, Rehearsal, saving transcription,
These data points can relevant feedback and thus reducing the time mentors time and and analysis, to
be used to identify skill adjusting the learners’ and resources spent fostering a timely accommodate all types
gaps. path. to build traditional and iterative learning of learners.
eLearning courses with process.
tools such as Lectora®,
and VR content with
CenarioVR®.

© 2023 ELB Learning. All rights reserved. 6

 Using Coaching in Combination with AI
Dramatically Improves Performance
Traditional learning methods are often costly, time-consuming, and difficult to
scale. Leveraging AI-based training offers quick, personalized feedback to many
learners, helping them complete their training more efficiently and profit faster.

74% of respondents report that virtual

coaching and mentoring can be as effective,
and most times even more effective than
traditional coaching.
– Training Magazine

© 2023 ELB Learning. All rights reserved. 7

 Practicing Solo with AI-Powered Video and
Audio-Based Learning Surmounts Common
Training Challenges
Engagement and Retention 77% of L&D Professionals
Maintaining engagement and ensuring knowledge retention is
challenging with traditional learning. Video-based training offers
interactive, visually engaging, and memorable content that
have established a clear
captivates the learners’ attention.
link between personalized
Personalization and Adaptability
Every learner has a unique learning style. With the help of AI
analytics presenting custom feedback and evaluating performance
learning and improved
progress, AI-based learning can cater to specific needs.
employee engagement.
Timely Feedback and Assessment
Feedback is crucial for learners to understand their progress and
areas of improvement, whereas traditional learning often lags
– eLearning Industry
regarding feedback mechanisms. With AI-based learning, learners
receive real-time feedback with instant analytics.

Scaling and Convenience

Traditional training methods can be time-consuming and costly
for growing a geographically dispersed workforce. Video-based
training provides on-demand access to training content on
multiple devices whenever and wherever you want!

© 2023 ELB Learning. All rights reserved. 8

 Get the Most Out of Solo Practice with AI
Capitalizing on the advancements of modern technology brings video-based learning to life. With its
automated learning and AI-based feedback integration, platforms like Rehearsal take training to the next level.
Welcome to Rehearsal
Do your employees often stutter or say ‘umm’ often during a pitch? AI Text Analysis will examine various Bienvenido a Rehearsal
aspects of the response, such as:

º Average pace º Word count Bienvenue à Rehearsal

º Speaking versus pausing time º Number of questions asked
Willkommen zu Rehearsal
Additionally, an AI Confidence Metric displays the average confidence of the transcription analysis, gauging
the accuracy of the transcription and AI analysis, plus helping mentors validate the precision of the results. Benvenuto a Rehearsal

Personalized Learning Paths for Each Unique Learner

AI-based video & audio-based learning automatically detects the spoken language and generates
a speech transcription with highlighted keywords. This valuable information allows learners to
track their progress and enables mentors to gain insights for providing tailored feedback and helpful
suggestions.

Personalized learning paths also provide automated and branched feedback based on learning
performance within Rehearsal. Moreover, transcription is also offered in multiple languages to
accommodate employee preferences.

Once a response is analyzed, learners receive immediate feedback indicating whether they have
completed the scenario and can progress to the next one. Based on these results, the learner’s path is
adjusted, ensuring a personalized and effective learning journey.

© 2023 ELB Learning. All rights reserved. 9

 Powerful. Personalized. Proven.
With the right platform, combining the scalability of AI with the power of video accelerates communication
skill development and achieves remarkable ROI. In this fast-paced world, speed to market is paramount.
With platforms like Rehearsal, success is not just a goal; it’s a tangible reality. So, what are you waiting for?

How Rehearsal Proved Increased Communication and ROI for Leading Companies

Edmunds doubled 3M improved sales Paychex shortened Chesterton upskilled

their revenue by performance in speed competency its sales force 30
improving sales a complex clinical by 41% and increase – 40% faster &
performance environment revenue by 10% increased revenue
10%+ within a year

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 Common Use Cases
Product / Solution
Messaging
Practice the delivery of messaging
Customer Service & Mentor & Coach Readiness for your products, solutions, or
Support Ensure mentors and coaches are portfolio.
prepared to provide effective feedback
Elevate your customer service to their teams.
team’s communication and
customer engagement skills.

Knowledge & Skill Assessments

Leadership Development Get a baseline understanding of a team’s
current knowledge level and capability.
Cultivate and elevate all levels of
your leaders across the company.

System / Process Verification

Sales Enablement Verify that teams or individuals can
use company systems and processes
Practice sales-specific skills effectively.
that will make a direct
impact on revenue.
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 Want to Take Your Learning
to the Next Level?
Try Out Rehearsal Now!

See It In Action

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