Five forces analysis
Five forces analysis
Five forces analysis helps the marketer to contrast a competitive environment. It has similarities with
other tools for environmental audit, such as PEST analysis, but tends to focus on the single, stand
alone, business or SBU (Strategic Business Unit) rather than a single product or range of products.
For example, Dell would analyse the market for Business Computers i.e. one of its SBUs.
Five forces looks at five key areas namely the threat of entry, the power of buyers, the power of
suppliers, the threat of substitutes, and competitive rivalry.
This is high where there a few, large players in a market e.g. the large grocery chains.
If there are a large number of undifferentiated, small suppliers e.g. small farming businesses
supplying the large grocery chains.
The cost of switching between suppliers is low e.g. from one fleet supplier of trucks to
another.
Where there is product-for-product substitution e.g. email for fax Where there is substitution
of need e.g. better toothpaste reduces the need for dentists.
Where there is generic substitution (competing for the currency in your pocket) e.g. Video
suppliers compete with travel companies.
We could always do without e.g. cigarettes.
Competitive Rivalry
This is most likely to be high where entry is likely; there is the threat of substitute products,
and suppliers and buyers in the market attempt to control. This is why it is always seen in the
center of the diagram.