MBD-Intelligence-5.0-Report Dislexia
MBD-Intelligence-5.0-Report Dislexia
0
a new school of thought rethinking the
intelligence needed in Industry 5.0
2
Because dyslexics love to see the big picture, we’ve put the key
findings in the Executive Summary and in useful summaries at
the end of each chapter.
You can read it from beginning to end, or dip into any section and jump
around to take the information that’s most valuable to you. After all,
dyslexics like to do things differently.
4
Contents 7 Forewords
7 From Kate Griggs
9 From Richard Branson
10 Executive Summary
10 In brief
12 Key findings
13 Section 1: Introduction
14 What is dyslexia?
18 What is Dyslexic Thinking?
19 What are Dyslexic Thinking skills?
Contents
38 We need to turn the dial on intelligence
39 Redefine intelligence with Intelligence 5.0: embrace Dyslexic Thinking
40 Intelligence 5.0 in Education
40 Standardised testing creates standardised thinking
41 The significance of creativity and social and emotional skills in education
43 Exam-based systems set many dyslexics up to fail
45 Reframe intelligence by recognising dyslexia as a valuable thinking skill in schools
46 Intelligence 5.0 in the Workplace
46 Using traditional measures, AI is as intelligent as humans (and becoming more so)
48 Skills-based approaches to reframe intelligence
51 Rethinking intelligence to empower Dyslexic Thinking
Contents 72
74
Dyslexic Thinking in action
73 Dyslexic Entrepreneurs and intelligence in a 5.0 world
Insights from Lessons in Dyslexic Thinking
75 LinkedIn community insights
76 Partner insights
76 Virgin
79 Randstad Enterprise
82 LinkedIn
85 EY
87 Microsoft
101 References
107 Acknowledgements
Foreword 7
But the intelligence tables are turning. AI has now problem-solving in unconventional, innovative and
brilliant ways.
Creativity,
learned how to think in a standardised way, often
doing it faster and better than humans. As this report problem-solving,
shows, AI can ace standardised and psychometric The world needs to rethink the human intelligence
tests, but AI is not good at thinking differently needed in the 5.0 world. Workplaces and education and communication
and creatively – and not good at soft skills. And must transform to value and empower this different
these inherently human skills are the new type of thinking, not disadvantage it. We need to turn the are the most
dial on how we think about intelligence to empower
intelligence needed to work alongside AI in the
new 5th industrial world. Dyslexic Thinking, reflecting the industrial 5.0 world
sought after
we live in.
skills in every
This report finds that the traditional and outdated
concept and measures of intelligence no longer stand As this report shows, the world needs a new job, in every
up. Our global YouGov study of more than 5,000 school of thought.
respondents makes it clear: the world is calling for sector, worldwide.
an intelligence reset — a complete reimagining of the
skills and attributes deemed valuable in the 5.0 world And these skills
— and how we measure them.
are inherent to
Kate Griggs, Founder & CEO,
We must change outdated notions of intelligence
and recognise Dyslexic Thinking, which approaches
Made By Dyslexia dyslexics
Foreword 9
biggest
better than humans. Yet, the skills AI cannot replace – like gain from.
innovation, lateral thinking, and interpersonal skills – are the
asset
very skills humans must develop and master. The good news Richard Branson
is that many dyslexics already have done that. And these are Founder
the skills we’ll need to work hand in hand with AI.
Executive Summary 10
In brief
Exam success =
not best indicator of intelligence Intelligence
5.0
6%
exams &
5%
psychometric
The
test scores tests
world is It’s time
calling for for a new school
us to turn of thought which
the dial on nurtures the skills our
intelligence fast-evolving world
needs now.
OFF
*Data from Made By Dyslexia global research with YouGov, conducted May 2024. **Data from Randstad Enterprise InDemand skills 2024
13
Section 1:
Introduction
Section 1 - Introduction 14
Rose Dyslexia Review, commissioned by the ‘No to Failure’ report demonstrates the link between
UK government, recommends the screening of 2009 2009 unsupported dyslexia and school failure and the
every child and the training of every teacher. effectiveness of dyslexia support.
New York becomes the first city in the world to Dyslexic Thinking is officially added to the dictionary
train every teacher to spot & support dyslexic 2022 2022 as a noun, and LinkedIn - the world’s largest professional
learners with free training from Made By Dyslexia. network adds Dyslexic Thinking as a skill.
Autism Dyscalculia
Neurodiversity
Dyslexia is 13%
ADHD
Dyslexia the largest
Dyslexia 51% neurodiversity
ADHD
Dyscalculia
15%
Dyspraxia
Autism
0 5 10 15 20 25 8%
Percentage %
What is
Dyslexic
Thinking?
Dyslexic Thinking is now recognised
as a skill on LinkedIn and a noun
in the dictionary, as a creative,
innovative and valuable way to think:
Section 1 - Introduction 19
Reasoning Connecting
Reasoning makes dyslexics brilliant at big Creating an original piece of work, or giving ideas a new
picture thinking. They can cut through the spin (84% of dyslexics are above average at Imagining).
noise, rise above a problem or situation to
get a helicopter ‘big picture’ view, rather than Dyslexics who excel at Imagining drive innovation in organisations.
getting stuck in the details. They use their They come up with new ideas and approaches that no one else has
intuition; their brains think around a problem thought of - because they see the world differently - and this helps
and connect the dots of insight. to move businesses forward.
Section 1 - Introduction 21
3
Dyslexic Thinking is recognised as a skill on
LinkedIn and in the dictionary.
Section 2:
Industry 5.0
Section 2 - Industry 5.0 23
AI is transforming
workplaces, and skills
are changing fast
We’re on the cusp of the Fifth Industrial Revolution (5IR), powered
by minds and machines. Just as steam, electricity, computers and
Industry 5.0
digital connectivity fundamentally changed the way the world
worked across past industrial revolutions, modern-day artificial
intelligence (AI) is reframing the type of thinking that’s critical for
re hu m an s, ad va nc ed technology and tasks, enhancing productivity, and enabling more complex problem-
era w he solving (see timeline). With AI’s rapid growth, the skills and smarts
te lli ge nc e (A I) w or k to gether to drive
artificial in needed for jobs in today’s 5IR world have completely changed.
tion.
productivity and innova
Industry 5.0 emphasises adaptability and collaboration with AI,
placing a premium on these skills.
Section 2 - Industry 5.0 24
ls
hinking skil
Industry 5.0:
Industrial Revolutions
Human-AI collaboration
Complex
problem-solving
Industry 4.0:
xic T
Adaptability
Digitisation Creativity &
s le
Industry 3.0: Digital literacy innovation
Coding abilities Dy
Automation >
Analytical skills >
Industry 2.0: Manufacturing >
Industry 1.0:
expertise
gs kil l s
Electrification Typing skills
kin
in
Mechanisation Mechanical skills Routine problem-
c Th
Technical literacy solving
exi
Craftsmanship l
Basic arithmetic ys Demand for traditional
Agricultural skills D skills declines and
Basic literacy > demand for Dyslexic
>
> Thinking rises
> > > Dyslexic Thinking skills
Studies from Harvard University, the Carnegie Human skills have always mattered. Over 100
Foundation and Stanford Research Center found that years ago, A Study of Engineering Education10
85% of job success comes from strong human skills, (1918) stressed the importance of soft skills
while only 15% comes from technical knowledge12. alongside technical know-how.
85%
humans apart from AI. According to the 2023
LinkedIn Future of Work Report11, 92% of US
Human executives agree that people skills are more
skills important than ever. Yet, we still give more weight
to technical skills over human skills in the way we
benchmark intelligence.
is in demand 3
now, and in
1 2
Resilience,
Analytical Creative
flexibility &
thinking thinking
agility
the future,
GLOBALLY
4 5
We have known for a while that Dyslexic Thinking’s Motivation Curiosity
time was coming. and self- & lifelong
awareness learning
Our Value of Dyslexia reports in 201814 and 201915,
produced in collaboration with global consultancy EY,
highlighted the alignment between Dyslexic Thinking
and the World Economic Forum skills of the future. It
predicted that Dyslexic Thinking would become vital.
Dyslexic Thinking skills
The World Economic Forum’s Future of Jobs 2023
report16 confirmed this prediction. Dyslexic Thinking
skills were found to be a direct match for the top 5
Visualising Reasoning Imagining Connecting Communicating Exploring
sought-after skills:
Dyslexic Thinking is essential for every job, in every sector, worldwide NOW
KEY
CRITICAL CORE SKILLS
gy
y
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Strong Dyslexic Thinking skills
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Software project management
Customer Service
Cloud Computing
AI & Automation
4
Dyslexic Thinking perfectly complements AI and can leverage
the opportunity it presents.
Section 3:
Intelligence 5.0
Section 3 - Intelligence 5.0 35
5,863
people across the UK, US, Australia and India:
but ‘traditional’
0 10 20 30 40 50 60 70
skills still hold weight
Scoring highly in exams
Indicators of intelligence
While 73% of respondents identify the Dyslexic Thinking High accuracy of spelling, punctuation and grammar
skill of problem-solving as a top indicator of intelligence,
Being able to read quickly and accurately
nearly half (46%) still regard accuracy in spelling,
punctuation, and grammar - a dyslexic challenge - as Being creative and imaginative
crucial signs of intelligence. Additionally, 43% emphasise
Having good people and communication skills
the ability to read quickly and accurately. These
traditional markers, though challenging for dyslexics (see Being a good problem solver
We need to turn
Intelligence the dial on intelligence
5.0
Standardised tests and exams in their current form measure how
well a candidate can recall and relay information, in a timed
scenario, on a given day — using accurate spelling, punctuation
The and grammar. But these skills are fast being taken over by AI.
world is Across the world, the general public supports what the research
calling for from the World Economic Forum, Randstad Enterprise, LinkedIn,
and OECD highlights: the most in-demand skills now and in the
Intelligence 5.0
Standardised
in Education
testing creates
Our education systems prioritise easily tested skills like standardised thinking
rote memorisation and recall; spelling grammar and
punctuation; but these are the skills most likely to be
Urgent reforms are needed to create a balanced curriculum
taken over by AI.
that equips young people with the skills needed for Industry
5.0 and reduces exam pressure, according to a 2023 UK
Industry 5.0 demands creativity, critical thinking and
House of Lords report19.
applying knowledge innovatively… all Dyslexic Thinking
skills. Yet, standard tests overlook these strengths.
As Lord Johnson of Marylebone, Chair of the Education for
11–16 Year Olds Committee, notes: “The current focus of
Supporting teachers and workplaces to recognise
the 11-16 phase of education is almost entirely on academic
Dyslexic Thinking skills will empower everyone for
learning at the expense of a broader range of knowledge,
success and drive innovation in a changing world.
skills, and behaviours.”
innovation in human culture and society for Dame Maggie Aderin-Pocock, space scientist
millennia – from the sciences and technology, to
philosophy, the arts and the humanities, pointing
out: one fundamental goal of education is to equip
individuals with the competencies they need to
succeed in life and society, for both their own and
collective well-being.
Watch the
Based on the results, it found that when students podcast
are encouraged and supported to develop their own
solutions to problems, they form a deeper connection
with the subject and are more likely to find purpose
and satisfaction in their learning journey.
The current exam systems measure dyslexic challenges, leading many set length of time (all of which AI can do faster and better), we need
dyslexics to fail standardised tests. In the UK, just 35% of dyslexics pass to move to system which nurtures the skills a 5IR world needs.
GCSEs in English and Maths28 — meaning 65% are labelled as failures when
they actually have exactly the type of intelligence our workplace needs. By separating learning from assessment, educational systems miss the
opportunity to provide ongoing, formative feedback that helps students
We must act quickly to fix this. Because right now, every generation learn more effectively. Integrating learning and assessment would mean that
of dyslexic students faces the impact of failing exams. evaluation happens continuously and organically as part of the learning
process, similar to how apprenticeships work, where learners receive
Instead of teaching children to rote learn in order to sit terminal exams, immediate feedback and guidance. This approach can foster a deeper
which measure how much they know on a given day, at a given time, in a understanding, creativity, and the ability to apply knowledge more flexibly.
In the UK, just 35% of dyslexics pass GCSEs in English and Maths
— meaning 65% are labelled as failures when they actually have
exactly the type of intelligence our workplace needs
Section 3 - Intelligence 5.0 44
Project qualifications –
a new way to assess
Reframe intelligence
In the UK, Project Qualifications29 (PQs) offer
by recognising dyslexia a different approach to assessment that can
While supporting dyslexic challenges is vital, to prepare learners for today’s workplaces,
we must also nurture dyslexic strengths, because Dyslexic Thinking is exactly the
intelligence that workplaces need.
Parents, guardians and teachers need to help children both understand and value their
Dyslexic Thinking skills, which are integral to Intelligence 5.0.
When this happens, dyslexic children will be unstoppable as they enter the workplace,
in whichever field they choose, shaping the future of Intelligence 5.0.
Section 3 - Intelligence 5.0 46
Chat
particularly in the last 10 years. AI not only
Intelligence 5.0
remembers and learns information well, but it
can also ace standard tests that many companies
rely on for hiring, doing them faster and more
in the Workplace
GPT
accurately than humans.
98.8%
on standard tests which gauge ‘traditional’
performance in humans31. AI is also catching
forms of intelligence, using these results to
up with more sophisticated tests like numerical
filter applicants into opportunities and jobs.
reasoning, and with the rapid pace of AI progress32,
And employers still place huge emphasis on
it is likely that AI’s performance in these tests will
them today. However, these tests fall short in
of human candidat continue to accelerate and surpass that of humans.
evaluating the skills workplaces need now. es
in verbal reasoning
tests Research shows33 that Chat GPT-4 holds the
potential to nullify the validity of verbal ability tests.
Intelligence 5.0 is essential for the 5IR world, Source: Arctic Shores
so it is vital that workplaces recognise it in
However, AI is less effective at assessments requiring
their selection, recruitment, retention and talent
connecting, communicating and reasoning skills —
development processes.
all areas where Dyslexic Thinkers excel.
Section 3 - Intelligence 5.0 47
Judgement Numerical
Reasoning
Hard Skills Tests Reasoning text-based, that require interpersonal
Assessments skills and connecting with people are
much less likely to be mastered by
AI. These are the areas that Dyslexic
Thinkers excel in.
Most commonly Most commonly Most commonly
used by companies used by companies used by companies
This highlights the growing
Standard Text-based importance of embracing new skills
Traditional Verbal In-person
Situational Numerical (human intelligence) and more
Personality Reasoning Interviews
Judgement Reasoning relevant ways to assess intelligence
Assessment Test
Tests in the workplace. Employers seek
Simple
This approach reframes intelligence, liberating dyslexics from past academic performance
57% 52% 47%
or standardised assessments. Instead, they are evaluated solely on their current abilities.
better at more more
The business benefits are clear. Deloitte found35 that organisations embracing a skills- navigating change innovative inclusive
based approach are:
Section 3 - Intelligence 5.0 49
Dyslexic
Thinking is
exactly the
type of human
Rethinking intelligence intelligence
to empower Dyslexic Thinking needed
to work
For decades, standardised tests have are hard-wired to have. Which is why
disadvantaged those who think differently. workplaces, education and society at large alongside
But as AI masters traditional intelligence tests, must transform to value and empower this
our view and measure of intelligence must kind of thinking. AI in the
change. We need an urgent intelligence reset,
acknowledging the human intelligence needed By recognising Dyslexic Thinking as a talent and 5.0 world
for the 5IR world: Intelligence 5.0. embracing its compatibility with AI, we create
a more relevant view of intelligence for our 5IR
The human intelligence needed to work world. With Intelligence 5.0, dyslexics move from
alongside AI is exactly the skillset dyslexics being disadvantaged to being advantaged.
Section 3 - Intelligence 5.0 52
Section 4:
Dyslexia 5.0
Section 4 - Dyslexia 5.0 54
Dyslexia 5.0
Dyslexia 5.0 is the new way the
world needs to view dyslexia — as Industry Intelligence Dyslexic Dyslexia
a valuable thinking skill, and just 5.0 5.0 Thinking 5.0
the type of intelligence the world
now needs.
But there’s still a lot to learn about dyslexia in Early recognition and support not only help dyslexic
Only 1 in 10 teachers truly
schools, as highlighted by Made By Dyslexia’s students catch up with reading, but also nurture their
understands dyslexic strengths.
2022 School Report36: Dyslexic Thinking skills for long-term success.
Section 4 - Dyslexia 5.0 57
AI is being used in education38 to improve learning AI has the potential to bridge the gap between
experiences for students and address dyslexic traditional education methods and the evolving
challenges. For example, tools like Microsoft Reading needs of the workforce, ensuring that all learners
Coach39 can really make a difference in helping dyslexic are well-prepared for the future. This not only Oklahoma — tra
nsforming
students develop their reading skills (see box out). makes learning more relevant, but also equips learning outcom
es
students with the skills and knowledge needed
While AI may seem overwhelming to some, it is a in the modern workforce. Currently, the state
of Oklahoma has on
reading scores natio e of the worst
game-changer for every educator, helping them to nwide. But Oklahom
a Education
Secretary, Nellie Ta
yloe Sanders42, is ta
on — knowing that ckling the issue head
the teaching metho
learners help all lea ds that help dyslexic
rners and technolog
AI has the opportunity to finally make school authentic, relevant, y is a powerful tool.
and real for all learners, especially dyslexic learners. It allows Secretary Sanders
has pledged to empo
Thinking in Oklahom wer Dyslexic
personalised instruction and lets students authentically apply a by training every
teacher. She is also
working with Micros
oft to provide access
what they know, not regurgitate what they know, in meaningful tools, Reading Coac to their assistive
h and Maths Coach,
to help all learners
ways. We cannot underestimate the power of that develop the reading
and maths skills th
ey
She’s also implemen need to thrive.
ting screening which
is screened for dysle means every child
Josh Clark, Chair of International Dyslexia Association and Head of the Landmark School xia.
Section 4 - Dyslexia 5.0 61
5
ways we can support
sts
AI gives educators the Dyslexic Thinkers in te
Y:
opportunity to invest in what and assessment TODA
makes students unique… Offer different, strengths-le
d ways for them to show
o their communications
the innate skills that AI can’t 1 what they know. Lean int
strengths – don’t rely on
written information.
replicate. For too long, we’ve
relied on arbitrary metrics like oject-led assignments
Include coursework and pr
test scores that don’t reflect real- 2 in assessments wherever
possible.
re emphasis on
Josh Clark, Chair of International Dyslexia Association Through all this, place mo
5 by taking a
and Head of the Landmark School
preparing learners for life
d their strengths.
360° view of the child an
Section 4 - Dyslexia 5.0 63
STEP STEP
that are set up to recognise, support and
empower Dyslexic Thinking.
5
It’s vital every organisation adopts this It is important to ensure challenges are
current, 5IR view of dyslexia – Dyslexia 5.0. not misunderstood as lack of attention tangible ways
to detail, carelessness or even lack Dyslexic Thinking helps
Harnessing Dyslexic Thinking’s power of commitment. Positive language
involves reframing dyslexia as a skill and constructive criticism are key to
in the workplace:
and understanding dyslexic challenges. empowering Dyslexic Thinkers.
By making connections across
1 complex issues, subjects and data
A dyslexic’s spiky profile that others don’t see.
Communication skills Creative Thinking Problem Solving Interpersonal skills By cutting through the noise and
2
(Communicating) (Imagining) (Reasoning) (Connecting)
seeing the big picture, rather than
Industry 5.0 skills
getting stuck in the detail.
HIGH%
By communicating and explaining
AVERAGE%
3 complex subjects through
LOW% storytelling and simplifying.
Spelling, punctuation Reading large amounts Rote learning
& grammar of info in a short time & recall of facts By coming up with new innovative
4 ideas that tackle and solve problems
in different ways.
The more we can embrace dyslexia as a skill, the more we can create the
space to see there are different approaches to solving problems, and in
By being able to build, support and
the professional realm, the more people who add this as a skill and have
these conversations, the bigger the difference we can all make
5 empower teams, people and organisatio
ns
that drive business forward.
Nicole Leverich, Chief Communications Officer, LinkedIn
Section 4 - Dyslexia 5.0 67
This is a real
Neurodiversity and
Hiring at GCHQ Dyslexic Thinking are
highly valued at GCHQ.
In fact, they are mission
At the UK intelligence agency GCHQ, dyslexia has been recognised as a critical. We need the
talent that is ‘mission critical’ for keeping the UK safe.
right mix of minds to
Acknowledging dyslexia as a valuable skill has not only been a source of
competitive advantage to date; the organisation also recognises that it keep the country safe
will continue to be so as the world moves forward.
and our neurodivergent
GCHQ actively seeks out Dyslexic Thinking skills, with apprentices on
its scheme four times more likely to be dyslexic than those on other
staff can think creatively,
organisational programmes.
spot patterns, and solve
In the hiring process, they put candidates on a level footing by
encouraging them to show their ‘best selves’ and asking, “what do you
problems that other
need to ensure we see that?”. employees might miss
During interviews, GCHQ prioritises attitude and aptitude, with
Anne Keast-Butler, Director, GCHQ
accommodations made for dyslexic challenges. They offer extra time and
ensure the workspace is compatible post-hiring. This approach empowers
dyslexic talent to excel, contributing to GCHQ’s mission.
Section 4 - Dyslexia 5.0 70
ERG at EY
Step 4 - A standout example of a highly Dyslexic Thinking through internal
4
successful ERG is from global campaigns.
The power consultancy EY. It established its
EY sees its ERG not only as a way
of ERGs dyslexia community 10 years ago.
to empower dyslexics within the
In 2021, it merged with others to organisation, but also as a tool to drive
become the neurodiversity community. even greater change in society.
Since then, it has grown 900% and is
Employee Resource Groups (ERGs) are vital for empowering As part of this, EY is championing
active in 15+ countries across EMEIA,
Dyslexic Thinkers in organisations. the importance of supporting Dyslexic
AsiaPac and Americas. There are
more than 50 initiatives focused on Thinking in schools. They believe in not
For individuals, ERGs provide a sense of belonging, support, just supporting their own children but
supporting the community and fostering
mentorship and advocacy. They create a safe space to voice also creating pathways for future Dyslexic
connections; influencing change within
concerns and share experiences, tools and resources. Thinkers to thrive in the workplace.
EY; and advocating for neurodiversity
internally and externally.
For organisations, ERGs offer access to a valuable community Teaming up with Made By Dyslexia, EY
of Dyslexic Thinkers, allowing them to sense-check practices, audit aims to empower teachers worldwide
EY’s ERG has driven impactful change
recruitment processes and advocate for change. to better understand and support
across the organisation, including
creating toolkits and developing learning dyslexic students by spreading Made By
ERGs benefit both employees and organisations by fostering Dyslexia’s free teacher training globally
resources for staff. It has influenced
a supportive environment and driving positive change. through its ERG.
recruitment adjustments and promoted
Organisations who have trained all key employees, AND made the training
available company-wide, can apply for the Employ Dyslexia Badge below to
show that their organisation values and Empowers Dyslexic Thinking.
Section 4 - Dyslexia 5.0 72
From exploring the depths of the ocean to the outer limits Embodying Virgin’s boldness, vision, and humanity, Virgin Unite
of space, Dyslexic Thinking moves our world forward and is collaborates with a network of 3,000 individuals to address
impacting workplaces right around the world. global issues. Initiatives like The Elders and Planetary Guardians
drive impactful change, supporting projects like marine
One brand that epitomises Dyslexic Thinking is Virgin. Doing conservation and healthcare clinics for a positive global impact.
My dyslexia has shaped Virgin right from the very beginning and imagination has been key to many
of our successes. It helped me think big but keep our messages simple. The business world often
gets caught up in facts and figures and while details and data are important, the ability to dream,
conceptualise and innovate is what sets the successful and unsuccessful apart
Sir Richard Branson, Virgin
Section 4 - Dyslexia 5.0 73
The Lessons In Dyslexic Thinking podcast features a collection of conversations with the world’s most inspiring
dyslexics, where we find out what Dyslexic Thinking is, and how each of us can employ it to change the world.
Failure if you want to get ahead Failure is the greatest teacher I think the worst thing in life that
in life is half of what life is. If you you’ll ever meet. Follow your happens is when seven year olds
don’t know how to fail and get passion and you determine when grow up to be adults. If we can
back up, you don’t move ahead the game’s over. If you never give maintain our creativity....I felt in
in anything. It’s the greatest up, you can’t lose. So pick yourself my heart that I was better than
attribute to have up and keep going what I was going through
Barbara Corcoran, entrepreneur and US Shark Bob Ballard, Titanic explorer Eric Adams, Mayor of New York City
I’m proud This is an As I began learning, it blew my mind that over 25% of the
population thinks this way. 25%!
to add Dyslexic absolute wonderful
Thinking to my milestone
I discovered how much the invention of the #printingpress change
skill set
our world. With it, the written word became the dominant form
Céline-Renée Arbique,
Director, National communication and learning. It defined school systems, societies,
Lee Smith, Project delivery
Informal conflist and mindsets. Other copious forms of learning and connecting
capacity and capability
lead at Department for management services at went to the wayside—and up to 25% of the population got boxed
Transport Canada Border Service out. Thankfully #AI and multimedia tools are evolving this.
Agency
The move LinkedIn made is a needed breath of fresh air for
#neurodiversity. #Dyslexic, creative, #disruptive thinking is
the EXACT skillset the world need to solve the most pressing
challenges today.
Emma-Patricia D, CRM Project manager & Lead for digital Bridget Thorpe MBA, Founder and CEO, SOL VAE
services at Solent Mind
Section 4 - Dyslexia 5.0 76
Insight 3 – addressing
global challenges “It’s amazing to see a group of people use their own
Virgin Unite incorporates the principles life experiences, frustrations and learnings to build
of Dyslexic Thinking and entrepreneurial new and unique solutions to the problems we face”
spirit to address global challenges.
Founded on the idea of uniting brilliant minds Jean Oelwang, Virgin Unite
to tackle the world’s toughest challenges,
Virgin Unite mobilises its community to support
existing causes or develop new solutions.
“We approach We recently made the decision to amend our articles of association for Virgin Group Holdings Ltd,
every problem Virgin Management Ltd and Virgin Enterprise Ltd. This obligates us to balance all stakeholder
interests without having to prioritise shareholders. In doing so, we stand committed to our belief that
with a view of being business should be a force for good in the world and to make sure our purpose: Changing Business
for Good, (the reason we exist) is at the heart of our constitution.
a positive disruptor –
shaking things Virgin Unite’s 100% Human at Work initiative demonstrates the Dyslexic Thinking approach of
doing things differently, to change ‘work’ for good. 100% Human at Work was created to change
up and delivering how businesses see people, shifting from treating them as resources to valuing them as individuals.
With a global network of over 500 organisations and leaders, 100% Human at Work focuses on
real change” people’s potential, not just profits, to shape a more human future of work.
Insight 5 – empowering Dyslexic Thinking across We actively recruit Dyslexic Thinkers, adding a clause in job descriptions to
our workforce encourage neurodivergent applicants and to communicate any accommodations
required during the application process. We tailor the process to individual needs,
We’re continuing to use the principles of Dyslexic Thinking to shape viewing uniqueness as a strength and encouraging candidates to share their
our businesses and drive our purpose. As we do this, we’re dedicated to differences with pride.
empowering Dyslexic Thinking in each of our workplaces.
We encourage our colleagues to shout about their Dyslexic Thinking skills, with a
Our Dyslexic Thinking campaign with Made By Dyslexia helped to open up a dedicated space on our Virgin Group internal comms platform dedicated to shouting
conversation amongst our colleagues about the superpower of Dyslexic Thinking. This about the superpowers of Dyslexic Thinking.
campaign has helped to break down stigmas and foster support for dyslexic employees.
Talent scarcity and shifting work dynamics hiring processes are flexible enough to allow dyslexics
present significant challenges for employers to showcase their strengths?’ This involves making
today. The rapid evolution of the workplace due to adjustments to job specifications, career sites, and
AI, economic volatility, and remote work demands recruitment processes to accommodate dyslexics. The
a shift towards fluid teamwork. In this environment, potential return in terms of increased attraction and
skills like creativity, emotional intelligence, and skills acquisition is significant.
Partner insight analytical thinking take precedence. It’s time to
prioritise adaptability and assemble diverse skill We need to recognise potential. Standardised
sets so individuals can undertake work in a more tests, often used as intelligence benchmarks, may
efficient, quality-driven, and outcome-oriented way. not accurately predict an individual’s ability to
thrive in today’s dynamic work environment. As
Dyslexic Thinkers can solve the talent the landscape shifts towards valuing creativity,
shortage. Our In-Demand skills research (see page adaptability, and emotional intelligence, alternative
31) shows that Dyslexic Thinking skills are needed assessments and considerations become imperative
everywhere — now. From engineering to marketing for identifying talent suited for modern challenges
to AI computing, the most commonly needed and opportunities. We envision a recruitment
skill is creative complex problem-solving, which process driven by outcomes rather than rigid
dyslexics have in abundance. This group of people methods. Define the job’s goals, tasks, and required
have the most sought-after skills, but they’re being skills, aligning them with your company’s culture,
approached and tested incorrectly. The challenge lies mission and values. Candidates should demonstrate
in breaking down barriers that keep dyslexic talent their abilities in their preferred format: a timed
hidden from recruiters. Recognising Dyslexic Thinking assessment, video interview, or work sample. We
as a valuable skill, and hiring teams actively seeking tap into a wider talent pool and uncover untapped
it, is a crucial first step. potential by embracing different methods.
Often, recruitment processes filter out the very This conversation must evolve beyond hiring
innovative, creative, Dyslexic Thinkers we need. to include talent development. This involves
Organisations should ask, ‘How can we ensure our making changes to support dyslexics, like using
Section 4 - Dyslexia 5.0 80
flexible communication methods and customised and enhance our ability to serve our clients and
training programmes to help them excel. Consider candidates. To ensure that we can better connect with
reducing text-heavy materials and offering options like and support dyslexics, our ambition is to have at least
video calls or face-to-face meetings for communication. one-fifth of our recruiters be dyslexic. “Recruitment processes
We must also create a supportive environment Feedback on Made By Dyslexia’s training often filter out the
where dyslexics feel comfortable talking about rollout has been incredibly positive. So many innovative, creative,
their challenges and asking for help. While many team members have reached out to say, ‘Thank you
companies say they support Dyslexic Thinking, it’s for thinking about how to make things better for
Dyslexic Thinkers we
important to ensure that dyslexics can talk about dyslexics like me.’ These personal stories reaffirm need. Our mission is
their needs without worrying. the impact of our efforts, not only on our employees
to revolutionise the
but also on those we aim to serve. Furthermore, it’s
Dyslexic Thinking skills are a signature strength integral to our company identity to be representative recruitment process,
of our work at Randstad. They enrich our teams of the candidates and clients we aim to serve. shifting the focus from
rigid and non-inclusive
to one that allows
individuals to highlight
“We see organisations struggling with talent scarcity, yet Dyslexic
their signature strengths”
Thinkers very often have the very skills they need. That in itself should
be a wake-up call to ask: ‘How can I ensure my recruitment process is Mike Smith, Chief Executive,
flexible and optimised to allow Dyslexic Thinkers to show their signature Randstad Enterprise
5 recommendations:
Evaluate job Align roles and skills: Adjust assessments: Promote Dyslexic Take a results-driven
descriptions: Break down roles into 10- Adjust screening to Thinking as a skill: approach:
Focus on skills and 14 skills, including dyslexic empower dyslexic Establish a supportive Measure talent based on
strengths, highlighting strengths like pattern candidates, offering extra work environment that skills and potential. Offer
how Dyslexic Thinking recognition and innovative time and using creative recognises and nurtures flexible work conditions,
drives success in job thinking. Clarifying which interview methods. dyslexic strengths. including assistive technologies.
roles. This ensures skills map to which jobs Provide visual and Shift from written Customise onboarding with self-
dyslexics are not unfairly helps dyslexic talent move audio-supported content KPI assessments to paced training that allows for
disadvantaged by between roles, promoting and less text to ensure interactive conversations, pauses and replays, setting up
traditional requirements. career growth and job dyslexics can showcase empowering dyslexic dyslexic employees for success.
retention. their strengths. talent to showcase their Encourage dyslexic candidates
achievements effectively. to trial the application process
Regularly share success and suggest improvements.
stories and gather input Additionally, employees should
From engineering, to marketing, to AI computing, the from dyslexic employees be allowed to specify tools that
most commonly needed skill is creative and complex to improve recruitment, aid their productivity, such as
onboarding, and noise-cancelling headphones,
problem-solving. Dyslexics have this in abundance. development processes. regular breaks, or access to
Put simply, dyslexics have the most sought-after meeting minutes for later
review. By involving employees
skills in the world in these decisions, you foster
a more inclusive and effective
Matt Higgs, VP, Global Partnership Lead, Made By Dyslexia workplace.
Section 4 - Dyslexia 5.0 82
We all want to be recognised for our strengths and skills, in life and at work.
The good news is that workplaces and jobs are already shifting to being skills-first and
Partner insight today more than 50% of hirers on LinkedIn globally are explicitly using skills data to
fill their open roles.
a great course that’s helpful for everyone and takes just 60 minutes.
It’s packed with strategies for Dyslexic Thinkers to share their strengths,
challenges, and needs — as well as how hiring managers can evaluate
their organisation’s recruitment and hiring processes to empower Dyslexic
Thinkers and how colleagues can be allies.
5 recommendations:
Adopt skills-first Look for unique skills: Highlight dyslexic Celebrate success & Use learning tools:
hiring: Dyslexic Thinkers are often strengths: share stories: Take advantage of
All too often, people’s able to see connections that Encourage people to Recognise and celebrate resources like the
ability to do a job is others may miss and create list Dyslexic Thinking the contributions of LinkedIn Learning course,
based on whether they narratives that can simplify as a skill on LinkedIn. Dyslexic Thinkers in Empowering Dyslexic
went to university, where complex products or tasks. This shows their strong the workplace. Share Thinking at Work. It
they’ve worked in the We know that the skills abilities in areas like success stories to inspire offers practical tips
past and who they know companies need are evolving problem-solving and others and help break for supporting dyslexic
– which means that fast with greater focus now connecting with others. the stigma around colleagues and recognising
talented people with on creativity, empathy, dyslexia. their strengths.
the right skills for innovation, communication
a job can sometimes and the ability to build
be overlooked. meaningful relationships.
•R
eimagining entry pathways: particular focus on those who
We understand that not everyone oversee recruitment and career
follows the traditional university development of future talent in our
route, so we offer various ways business.
to join, like school leavers and
apprenticeship programmes. •C
hanging views: We want
to change the perception that
•A
dapting recruitment dyslexics often have that they
processes: We are evolving our cannot succeed in a global
recruitment processes to better suit organisation or get through the
The changing world of work requires a Industry 5.0 talent. This includes recruitment process.
adjustments to interview formats,
transformational approach to how skills and abilities
allowing more time for tasks, and •S
upporting educators: EY
are recognised. Those who work collaboratively and across
offering alternative assessments to supports Made by Dyslexia’s Learn
disciplines are increasingly in-demand. To stay competitive, Campaign, empowering educators
identify candidates with the skills
businesses must rethink how they find and keep talented needed for the future. to identify dyslexic strengths
people. They need to communicate with educators about early on. Through our global CSR
what skills will be needed in the future, and work together to •U
pskilling staff: Made by programme, EY volunteers are
create a workforce that benefits everyone. Dyslexia’s workplace training has encouraged to take the training
been promoted across EY, with into schools.
Section 4 - Dyslexia 5.0 86
Partner insight
AI tools can assist educators in tackling challenges and maximising In today’s AI-powered world, employers value uniquely human
opportunities.The 2023 Microsoft New Future of Work Report showed that capabilities, as outlined in the 2023 LinkedIn Future of Work Report. Soft
while educators excel in specialised people skills like classroom management, skills such as flexibility and creative problem-solving are prioritised alongside
AI streamlines tasks like lesson planning. This frees up time for educators to technical expertise, emphasising the need for educators to prepare students
engage more with students, a uniquely human aspect of their role. with a diverse skill set.
Educational institutions report a 3.4x return on investment for AI Educational institutions worldwide are harnessing AI to empower
initiatives within just 15 months of implementation, citing benefits such as students. For instance, New York City Public Schools utilise an AI-powered
accelerated innovation and reduced institutional risk, according to an IDC teaching assistant to provide real-time feedback and answer questions,
study on the opportunities of AI in education. fostering critical thinking skills among students.
5 recommendations:
Create opportunities Support personalised Use AI tools as thought starters: Boost critical thinking skills:
for deeper learning learning: • Teach students to engage with • In the future, skills like analysing
• Harness the power of AI to • Explore tools like Reading AI-generated content by asking questions and integrating may take precedence
handle routine tasks, freeing up Coach to tailor reading and evaluating information. over searching and creating.
time for deeper learning and passages to students’ interests
engagement. and provide real-time feedback • For example, when using AI to • As AI generates more content,
summarise an article, teach students to knowledge work is likely to emphasise
to improve fluency
• For instance, students could ask follow up with queries like, “what further analysis and critical integration,
AI to help with a first draft of a questions should I ask?”. aligning with dyslexic strengths such
book report, while the teacher as problem-solving, creativity, critical
focuses on guiding deeper learning. • For guidance on how to create effective thinking, and storytelling.
This includes asking questions to prompts download the Microsoft
assess the student’s metacognitive Education AI Toolkit.
skills, ability to analyse,
Emphasise soft skills:
comprehend, and express thoughts
on the literature. Problem-solving
• Focus on soft skills like
creative problem-solving
and critical thinking, common As AI generates more content, knowledge work is
alongside technical abilities.
strengths in dyslexia, can be
likely to emphasise analysis and critical integration,
further developed when the teacher • Recognise the importance
prompts students to explain their of human-centred skills for aligning with dyslexic strengths like problem-
agreement or disagreement with an the future, as highlighted
AI-generated summary of a book. by LinkedIn’s research. solving, creativity, critical thinking, and storytelling
Section 4 - Dyslexia 5.0 89
Section 5:
GOAL 1 GOAL 3
SKILL KNOWLEDGE
4
Global
Goals
GOAL 4
GOAL 2
EXAMS &
IDENTIFY
TESTING
Section 5 - What this report is calling for 92
GOAL 1 – SKILL:
GOAL 2 – IDENTIFY:
GOAL 3 – KNOWLEDGE:
Every home, workplace and school Policy shift needed: Governments and international
organisations must make it policy for all teachers to be
to be equipped with the knowledge
trained to understand the value of Dyslexic Thinking and how
to empower Dyslexic Thinking. to empower it.
Standardised tests at school and Policy shift needed: Governments and organisations
must change outdated testing methods in education and
work to be updated and transformed
the workplace to measure the intelligence the 5.0 world
to recognise the type of intelligence now needs.
Industry 5.0 needs.
What we’re doing: We’re working with key partners
including OECD and the world’s largest recruitment
company, Randstad Enterprise, to drive systemic change.
Section 5 - What this report is calling for 96
Our ask:
Of Governments and
Of businesses
International Organisations Of the world:
and schools:
and bodies:
everyone learn LinkedIn Learning. with Microsoft Learn. of the world’s most
inspiring dyslexic
and lectures showcasing
how successful dyslexics
about Dyslexic thinkers. employ Dyslexic
Thinking across
Thinking. different industries.
Section 5 - What this report is calling for 99
Once you’ve Parents, share our courses with your schools so your kids’ teachers understand the value of Dyslexic Thinking.
learned about Teachers, share this knowledge with colleagues, parents and learners so they can support the brilliance of
Dyslexic Thinking.
Dyslexic Thinking,
Dyslexic Thinkers, share this knowledge with your family, friends, colleagues, so they can empower your
share the key Dyslexic Thinking. And add Dyslexic Thinking as a skill on LinkedIn or a line on your email.
takeaways with Leaders, managers & colleagues, share this knowledge so you can benefit from the value every Dyslexic
your community, Thinker brings to your organisation.
your colleagues, Everyone, share our campaigns, and social posts, because when you do, we reach millions. Every time you
share, you make a difference.
family and
friends.
When we all work towards a common goal, to share this knowledge
far and wide, then we become an unstoppable force for change.
Section 5 - What this report is calling for 100
References
References 102
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Acknowledgments 107
ade By Dyslexia would like to express sincere gratitude to everyone who contributed to the
M
completion of the Intelligence 5.0 report.
We are extremely grateful to our contributors, partners, and stakeholders for their invaluable insights
and support. Special thanks to YouGov, Andreas Schleicher (OECD), Gavin Horgan (Millfield), Josh
Clark (International Dyslexia Association & Landmark School), Laura Powell (HSBC), GCHQ, Arctic
Shores, and all the inspiring contributors to the Lessons In Dyslexic Thinking podcast.
We also extend our gratitude to our partners—Randstad Enterprise, Virgin, Microsoft, LinkedIn, and
EY—for their collaboration and input.
his report was produced for Made By Dyslexia by Mary Appleton, Editorial Director of Applewick
T
Creative, and designed by Graeme Sapsed, Senior Graphic Designer. The insights and recommendations
presented here are the result of extensive research and collaboration with the dedicated team at
Made By Dyslexia.
This report is a testament to the collective effort and shared vision of all involved. Thank you.
Copyright Made By Dyslexia 2024. All rights reserved.©