JAIIB Examination

Retail Banking & Wealth Management

Marathon Part III
Q. 1
Retail banking typically deals with
A. Small value deposits and credit products
B. High value deposits and corporate loans
C. Trade and forex products
D. Merchant banking products
Answer: Option A
Q. 2
Threat of new competition in retail banking can be effectively dealt by?
A. Offering competitive rates
B. Segmentation and value addition
C. Leveraging technology for efficiency
D. All of the above
Answer: Option D
Q. 3
The World Retail banking report is published by?
A. Capgemini & EFMA
B. Federal Reserve
C. RBI
D. Royal Bank of Scotland
Answer: Option A
Q. 4
Which of the following are retail assets?
A. Housing loans
B. Credit Card receivables
C. Recurring deposit
D. Both A & B
Answer: Option D
Q. 5
Which of the following statements is true regarding white label ATMs (WLAs)?
A. RBI grants WLA license under RBI act
B. They are owned and operated by non bank entities
C. Only 1 bank’s transactions are allowed on WLAs
D. None of the above

Answer: Option B
Q. 6
Which of the following statements is/are incorrect?
I. The ticket size of loans in retail banking is low.
II. Wholesale/corporate banking looks at a relatively larger clients
III. Corporate banking is a B2B approach (Business to Business).
A. I and II only
B. II and III only
C. I only
D. II only
Answer: Option D
Q. 7
Which of the following are the benefits of Blockchain in retail banking?
I. Blockchain records and validates every transaction.
II. Blockchain does not require third-party authorization.
III. Blockchain is decentralized.
A. I and II only
B. II and III only
C. II and III only
D. I, II and III
Answer: Option D
Q. 8
The advantages of retail banking include
A. Risk is less as client base is large
B. Income is relatively more as spread is more
C. Stable model with less volatility
D. All of the above
Answer: Option D
Q. 9
Which one of the following is not an advantage of retail banking?
A. High cross-selling potential
B. High customer loyalty
C. Less volatility in business
D. High default rates
Answer: Option D
Q. 10
Which one of the following is not part of retail banking?
A. Internet banking
B. Mobile banking
C. Providing term loans for projects
D. Credit card facility
Answer: Option C
Q. 11
Which of the following will be the assessment year for FY 2023-24
A. FY 2023-24
B. FY 2024-25
C. FY 2022-23
D. None of the above

Answer: Option B
Q. 12
Marketing Mix refers to
A. Product & Price
B. Promotion & Place
C. People & Process & Physical Evidence
D. All of the above

Answer: Option D
Q. 13
In which stage of the marketing process does an organization answer questions like "who,
where, when, and how" for the offering?
A. Marketing planning
B. Marketing control
C. Marketing analysis
D. Marketing implementation

Answer: Option D
Q. 14
Surcharge is calculated on?
A. Taxable Income
B. Tax liability
C. Gross Total Income
D. None of the above

Answer: Option B
Q. 15
Which of the following deduction is allowed under New tax regime?
Options:
A. Leave Travel Allowance (LTA)
B. House Rent Allowance (HRA)
C. Standard deduction on salary
D. Depreciation

Answer: Option C
Q. 16
Home Loans are sanctioned by banks for the following purposes such as
I. Purchase/Construction of house
II. Purchase/Construction of flat
III. Purchase of land and construction
IV. Additions to the existing house
A. I only
B. II and III only
C. I, II and III only
D. I, II, III and IV

Answer: Option D
Q. 17
According to Income Tax rule, a term deposit/ FD may be paid in cash
A. If the amount of matured proceeds is less than Rs. 20,000/-
B. If the amount of matured proceeds is up to Rs. 20,000/-
C. If the amount of matured proceeds is more than Rs. 20,000/-
D. Banks can pay any amount after being satisfied with the genuineness and integrity of
the customer.
Answer: Option A
Q. 18
National Financial Switch, with the aim of inter-connecting the ATMs in the country was
launched by:
A. Reserve Bank of India
B. National Payments Corporation of India
C. Institute for Development and Research in Banking Technology
D. Indian Banks’ Association
Answer: Option C
Q. 19
Generally, the Minimum period for term deposit of an amount greater than 15 lakhs is
_______ & maximum is _______.
A. 10 days and 120 months
B. 10 days and 360 months
C. 7 days and 120 months
D. 7 days and 360 months
Answer: Option C
Q. 20
Harmonization of TAT and customer compensation scheme is applicable to
A. All customer transaction
B. All Digital transactions in the banks and All Digital transaction across all authorized
payment systems
C. Both of the above
D. None of the above
Answer: Option A
Q. 21
Which of the following types of investing aims to outperform market indices
A. Passive
B. Active
C. Discretionary
D. Non-discretionary
Answer: Option A
Q. 23
Which of the following statements are correct?
I. The distribution of insurance policies through bank branches is known as
"Bancassurance“
II. Banks can undertake insurance business with risk participation departmentally.
A. I only
B. II only
C. Both I and II
D. Neither I nor II

Answer: Option A
Q. 24
Which of the following statements are correct regarding PMJJBY
I. Scope of coverage: All individuals aged 18 to 70 years are eligible
II. Annual Premium payable is Rs. 20 per annum.
A. I only
B. II only
C. Both I and II
D. Neither I nor II
Answer: Option D
Q. 25
Retail Loan Processing Centers of banks are designed to
I. Source retail asset business
II. Process retail loans
III. Do the valuation/legal opinion wherever necessary
IV. Release the loan either at their end or advise sanction to branches.
A. I and III only
B. II and IV only
C. II, III and IV only
D. I, II, III and IV
Answer: Option D
Q. 26
All the Ps in the marketing mix are interlinked. To effectively develop and market a
product or service in the retail banking space, which one of the elements is not
relevant?
A. Product
B. Promotion
C. Priority
D. Process
Answer: Option C
Q. 27
Which of the following statements are correct regarding PMS?
I. The fee charged is dependent of the client's return.
II. Funds accepted for PMS must have a minimum lock-in period of one year.
III. Funds accepted for PMS cannot be entrusted to another bank for management.
A. I and II only
B. II and III only
C. I and III only
D. I, II and III

Answer: Option C
Q. 28
TReDS (Trade Receivables Discounting System) is an initiative by _____ under
the______.
A. RBI, Payment and Settlement Systems Act 2007
B. SEBI, Payment and Settlement Systems Act 2007
C. RBI, Banking Regulation Act.
D. SEBI, Securities Regulation Act.

Answer: Option A
Q. 29
Which of the following is the min. a person can invest in a SGB?
A. 1 kg
B. 1 gm
C. 20 kg
D. 20 gm
Answer: Option B
 Q. 30
Which of the following statements are incorrect regarding RBI guidelines on mutual fund
business by banks
I. Investors’ applications for purchase/sale of mutual fund units shall be forwarded to MFs
II. Purchase of units shall be at the customers' risk without the bank guaranteeing
III. MF unit can be bought back from secondary market/ customer for reselling
A. I only
B. III only
C. I and II
D. None of the above

Answer: Option B
Q. 31
In case of a low-income group (LIG), the income criteria in order to avail housing loan
under Prime Minister’s Awas Yojana? (Select the most appropriate answer among from
the given options)
A. Income up to Rs.3-5 lakh
B. Income up to Rs.4-6 lakh
C. Income up to Rs.3-6 lakh
D. Income up to Rs.4-12 lakh

Answer: Option C
Q. 32
Which of the following statements correctly denote features of UPI
I. UPl ensures 1-click 3-factor authentication.
II. UPI permits immediate funds transfer, 24x7
III. The platform is standardised across banks
A. I and II only
B. II and III only
C. I and III only
D. I, II and III

Answer: Option B
Q. 33
Which of the following are technology alternatives available to UPI 123 PAY users?
I. Payment through missed call
II. Proximity sound-based technology and voice-based payments
III. UPl payment through pre-defined IVR number
A. I and II only
B. II and III only
C. I and III only
D. I, II and III

Answer: Option D
Q. 35
1st ATM was set up by _____________ in 1987 in Mumbai
A. ICICI bank
B. HDFC Bank
C. SBI Bank
D. HSBC Bank

Answer: Option D
Q. 36
Which of the following payment apps works without internet facility?
A. Mobile Banking App
B. UPI App
C. UPI 123PAY
D. Mobile Wallets

Answer: Option C
Q. 37
What is the full form of BHIM?
A. Bankers and Handlers for Instant Money
B. Bharat Interface for Money
C. Bharatiya Handheld Interface for Money
D. Business and Household Integration Mechanism

Answer: Option B
Q. 38
In which stage of the marketing process will a company create or define strategic
business units?
A. Marketing Analysis
B. Market Planning
C. Market Implementation
D. Marketing Control
Answer: Option B
Q. 39
Which of the following statements regarding ‘PM Awas Yojana’ are correct?
I. The maximum tenure for the subsidy is 10 years.
II. Interest subsidy for EWS category is 6.5%
A. I only
B. II only
C. Both I and II
D. Neither I nor II
Answer: Option B
Q. 40
Which of the following represents an example of the "People" element in the marketing
mix for a bank?
A. Advertising campaigns promoting new banking services
B. Offering a competitive interest rate on fixed deposits
C. Providing training to bank staff on customer service skills
D. Introducing a new branch in a strategic location

Answer: Option C
Q. 41
Which of the following payment systems can be used by individuals without a bank
account to deposit cash?
A. RTGS
B. IMPS
C. UPI
D. NEFT

Answer: Option D
Q. 42
Which among the following statement/s is/are correct?
I - Multi-channel distribution is adopted by almost all banks for total customer
experience in retail banking.
II - Young and tech-savvy customers is likely to opt for remote channels in retail banking.
a) I only
b) II only
c) Both I and II
d) Neither I nor II
Answer: Option C
Q. 43
Which among the following statement/s is/are correct?
I - Banks must offer their savings bank account holders a minimum of five free transactions
(including both financial and non-financial) in a month, irrespective of the location of ATMs.
II - For failed ATM transaction, banks have been mandated to resolve customer complaints by
re-crediting the customer's account within a maximum T+5 days from the date of complaint.
III - The permissible free limits for ATM transactions at present are three transactions for
customer's own bank ATMs and five free transactions from ATMs of other banks in Metro
centers and four in non-metro centers.
a) I only
b) II only
c) Both I & II
d) I, II and III

Answer: Option C
Q. 44
"Mr. Sharma is a Marketing Manager in a public sector bank, specializing in retail
banking initiatives. He has been tasked with increasing sales conversions and improving
customer relationships in his assigned market segment". What is/are the main
responsibility/ies of Mr. Sharma as a Marketing Manager in the bank?
A. Market research & analysis
B. Product and service delivery presentations
C. Closing the leads with sales
D. All of the above
Answer: Option D
Q. 45
Which of the following statements regarding NACH are correct?
I. It was established by NPCI in 2016
II. Unlike ECS, it has no provision for Unique Mandate Reference Number
III. It allows processing of benefits through Aadhar Payments bridge
A. I and II only
B. II and III only
C. I and III only
D. I, II and III

Answer: Option C
Q. 46
Which among the following Statement/s is/are incorrect?
I - All Registered NBFCs are eligible for Co-lending.
II - Pricing of the underlying loans for the portion on Bank's contribution to be in line
with the applicable regulatory directions on interest rate on advances.
III - Minimum 80% by way of direct exposure to be retained by the NBFC. i.e. the Bank
can have a direct exposure of maximum 20% in Co-lending model for loans.
A. I only
B. II only
C. III only
D. I, II and III

Answer: Option C
Q. 47
"Riya, a young professional, received a call from a Direct Selling Agent (DSA) offering
her a credit card with exciting rewards and benefits. The DSA promised Riya a quick
approval process and a high credit limit. Excited by the offer, Riya agreed to apply for
the credit card. However, after a few months, Riya realized that she was unable to
manage the high credit limit and was falling into a debt trap due to the mis-selling by
the DSA." What is the potential risk associated with DSAs mis-selling credit card
products to customers like Riya?
A. Operational Risk
B. Credit Risk
C. Reputational Risk
D. Market Risk

Answer: Option C
Q. 48
Sara is a sales manager at a retail company and is looking to expand her customer base
in a new city. She is considering using geolocation technology to target potential
customers in the area. Which of the following options best describes how Sara can use
geolocation technology in her sales strategy?
A. Sara can use geolocation technology to track her employees' locations during work
hours.
B. Sara can use geolocation technology to create targeted marketing campaigns based on
customers' physical locations.
C. Sara can use geolocation technology to monitor her competitors' locations and
strategies.
D. Sara can use geolocation technology to track her own location for personal safety
reasons.
Answer: Option B
Q. 49
Which among the following is/are the feature/s of CRM software ?
A. Marketing automation.
B. Sales force automation
C. Service automation
D. All of the above
Answer: Option D
Q. 50
Max. per transaction limit in NEFT
A. 1 lakh
B. 5 lakh
C. 10 lakh
D. No limit

Answer: Option D
Q. 51
Which of the following has not been developed by NPCI?(Select the most appropriate
answer from the options given)
A. SFMS
B. Bharat QR
C. UPI
D. AEPS

Answer: Option A
Q. 52
The remittance through NEFT/RTGS gets transmitted through
A. NFS
B. SFMS
C. UPI
D. AEPS

Answer: Option B
Q. 53
Which entity manages the operations of the National Financial Switch (NFS)?
A. IFTAS
B. RBI
C. IDRBT
D. NPCI

Answer: Option D
Q. 54
Which among the following is/are the benefit(s) of technology in Retail Banking?
1. Increase in Efficiency
2. Cost Reduction
3. Choice for customers
(Select the most appropriate answer from the options given)
A. 1 only
B. 2 and 3 only
C. 1 and 3 only
D. 1, 2 and 3
Answer: Option D
Q. 55
Committee headed by which of the following recommended setting up of BCSBI?
A. Rangarajan
B. Tarapore
C. MS Swaminathan
D. Narsimhan

Answer: Option B
Q. 56
In which of the following situations would a borrower not be categorised as a willful
defaulter?
A. Diverting funds for other purposes
B. Siphoning off funds without any asset in its place
C. Disposing off fixed assets given as security
D. Unforeseen medical expenses

Answer: Option D
Q. 57
Which of the following actions constitute a diversion of funds?
I. Using short-term working capital funds for long-term purposes against sanctioned
terms.
II. Diverting borrowed funds for activities different from the loan's original purpose.
III. Unauthorized transfer of funds to subsidiaries or other corporations.
A. I and II only
B. II and III only
C. I and III only
D. I, II and III

Answer: Option D
Q. 58
As per the Securitisation and Reconstruction of Financial Assets and Enforcement of
Security Interest Act, 2002 (SARFAESI ACT), in case of multiple lenders/consortium
advances, ensure lenders having a minimum of __________of dues outstanding are
agreeable for initiating action under SARFAESI Act 2002? (Select the most appropriate
answer from the options given)
A. 10%
B. 20%
C. 50%
D. 60%

Answer: Option D
Q. 59
What is the time period for SMA 1 account
A. 1-30 days
B. 31 to 60 days
C. 61-90 days
D. More than 90 days

Answer: Option B
Q. 60
Who was the chairman of the committee that provided recommendations leading to
the introduction of prudential norms for income recognition, asset classification, and
provisioning for the advances portfolio of banks in India?
A. Rangarajan
B. Tarapore
C. MS Swaminathan
D. M. Narsimhan
Answer: Option D
Q. 61
Which of the following statements are correct regarding non-performing assets (NPAs)
in the banking sector?
A. NPAs occur when interest and/or principal payments on a term loan remain overdue
for more than 90 days.
B. NPAs arise when an Overdraft/Cash Credit (OD/CC) account remains out of order for
more than 90 days.
C. NPAs include bills purchased and discounted that remain overdue for more than 90
days.
D. All are correct

Answer: Option D
Q. 62
Which among the following statement(s) is/are correct with respect to the Management
Information System (MIS)?
I. The specific nature of the activities is determined by such managerial functions as
planning, organising, directing, leadership and controlling
II. System is a group of elements or components joined together to fulfil certain functions.
III. Information is the most critical resource of Management Information System.
A. I & II only
B. II and III only
C. I and III only
D. I, II and III

Answer: Option D
Q. 63
What is the provisioning requirement for an asset that has remained in the doubtful
category for more than three years?
A. 25%
B. 50%
C. 75%
D. 100%
Answer: Option D
Q. 64
Under which act is the recognition of any 'interest' created in the security for due
repayment of a loan as a 'security interest', regardless of its form and nature but when
it is not in the possession of the creditor?
A. Companies Act
B. BR Act
C. Negotiable Instuments Act
D. SARFAESI Act

Answer: Option D
Q. 65
Which among the following statement(s) is/are correct with respect to Securitisation?
1. Securitization is the financial practice of pooling various types of contractual debt.
2. The securities are sold to third party investors.
3. Investors then have rights on the flows generated from underlying assets
(Select the most appropriate answer from the options given)
A. 1 and 2 only
B. 2 and 3 only
C. 3 only
D. 1, 2 and 3

Answer: Option D
Q. 66
Which of the following statements regarding PM Awas Yojana is NOT
correct?
A. Under the scheme only Scheduled Commercial Banks and Housing Finance companies
can be called the Primary Lending institutions (PLIs) for disbursing loans.
B. Housing and Urban Development Corporation and National Housing Bank have been
identified as Central Nodal Agencies (CNA).
C. Based on the loan disbursed by a PLI to beneficiaries, the CNA will release the subsidy
amount to PLI directly based on the claims submitted in the total loans disbursed.
D. All are correct

Answer: Option A
Q. 67
For a substandard asset, a general provision of ____ on total outstanding is required
along with a provision of additional ____ for unsecured exposures therein.
A. 10%, 15%
B. 20%, 15%
C. 15%, 10%
D. 15%, 20%
Answer: Option C
Q. 68
The securities a bank invested in declined in value. Which type of risk operated in this
scenario?
A. Business risk
B. Market risk
C. Credit risk
D. Operating risk

Answer: Option B
Q. 69
According to the SARFAESI Act, what is the timeframe for the
Borrower/Mortgagor/Guarantor to respond to the Demand Notice issued by the
Secured Creditor under Section 13(2)?
A. 10 days
B. 20 days
C. 30 days
D. 60 days
Answer: Option D
Q. 70
India Debt Resolution Company Limited (IDRCL) has been incorporated to
A. Purchase Bad loans from Public sector banks
B. Manage & resolve bad loans
C. Both A& B
D. Neither A nor B

Answer: Option B
Q. 71
According to the information provided, what is the maximum limit for cases that can be
referred to Lok Adalat for resolution under the Legal Services Authorities Act, 1987?
A. 10 lakhs
B. 20 lakhs
C. 30 lakh
D. 50 lakhs
Answer: Option B
Q. 72
Which of the following statements is/are correct regarding bonds?
A. Bonds are fixed-income instruments that can be issued by governments, corporations,
and municipalities.
B. Bond markets are more volatile and are suitable for high-risk investors.
C. Issuers of bonds promise to pay the face value at maturity along with specific interest
payments over the bond's lifetime.
D. Bonds are equity instruments that offer variable returns based on market
performance

Answer: Option A
Q. 73
What is the purpose of securitization? .
a) To convert illiquid assets into tradable securities
b) To increase the capital adequacy ratio of banks
c) To transfer credit risk from banks to investors
d) All of the above

Answer: Option D
Q. 74
Which of the following is the highest among Maslow’s Need Hierarchy?
A. Psychological needs
B. Safety needs
C. Self Actualization
D. Esteem needs

Answer: Option C
Q. 75
Which among the following statement(s) is/are correct with respect to the Institute of
Development and Research in Banking Technology (IDRBT)?
1. It is an academic/research unit of the Reserve Bank of India.
2. It keeps studying the opportunities and challenges in new technology areas related to
Banking.
A. 1 only
B. 2 only
C. Both 1 and 2
D. Neither 1 nor 2

Answer: Option C
Q. 76
Which among the following statement(s) is/are correct with respect to the steps in
Approval of Retail Loans?
1. The applicant of the loan has to approach the bank only.
2. The primary step is the verification of the KYC documents of the loan applicant Banks.
3. KYC cannot be done by third party agents.
A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
D. 1, 2 and 3
Answer: Option C
Q. 77
Customer segmentation is important for retail banking to be successful. It is done based
upon which among the following criteria?
A. Credit Rating
B. Criminal record
C. Income level
D. Repayment level

Answer: Option C
Q. 78
Which among the following is the utility of submitting Form 15G / Form 15H to the
Income Tax Department?
A. Informing IT Department that a company is exempt from Corporate Tax
B. Informing IT Department that a person is exempt from Tax Deducted at Source
C. Getting exemption on E-Way Bill on GST
D. None of the above

Answer: Option B
Q. 79
Which among the following is the Return on Assets of a bank if the Net Income is Rs.
200 crore and Average Total Assets are Rs. 100 crore?
A. 100
B. 300
C. 2
D. 1

Answer: Option C
Q. 80
The National Payments Corporation of India (NPCI) has set the upper limit per UPI
transaction at ____________for most payments.
A. Rs. 25,000
B. Rs. 50,000
C. Rs. 1,00,000
D. Rs. 2,00,000

Answer: Option C
Q. 81
Which among the following statement(s) is/are correct with respect to Sovereign Gold Bonds?
1. They are issued by Reserve Bank India on behalf of the Government of India.
2. The Bonds are restricted for sale to Resident Indian entities including individuals, HUFs, Trusts,
Universities and Charitable Institutions.
3. The Bonds are issued in denominations of one gram of gold and in multiples thereof.
4. Bonds are sold through offices or branches of Nationalised Banks, Scheduled Private Banks and
not Scheduled Foreign Banks
a) 1, 2 and 3 only
b) 2, 3 and 4 only
c) 1, 3 and 4 only
d) 1, 2, 3 and 4

Answer: Option A
Q. 82
What is the PoS cash withdrawal limit on Debit Cards in Tier I and II Centres?
A. Rs. 2000/-
B. Rs. 1000/-
C. Rs. 5000/-
D. Rs. 10000/-

Answer: Option B
Q. 83
Which among the following is the maximum period for which the Ombudsman or the
Deputy Ombudsman is appointed by RBI?
A. 2 years
B. 3 years
C. 5 years
D. 10 years

Answer: Option B
Q. 84
Under Section 80D of the Income Tax Act, 1961, one is allowed to claim a tax deduction
of up to _____________ per financial year on medical insurance premiums.
A. Rs 10,000
B. Rs 15,000
C. Rs 20,000
D. Rs 25,000

Answer: Option C
Q. 85
Which among the following is the full form of SWIFT Banking System?
A. Society for Worldwide Interbank Financial Telecommunications (SWIFT)
B. System for Worldwide Interbank Financial Telecommunications (SWIFT)
C. Society for Worldwide Interbank Financial Transactions (SWIFT)
D. System for Worldwide Interbank Financial Transactions (SWIFT)

Answer: Option B
Q. 86
What is the cash limit for Demand Draft transactions as per RBI Guidelines ?
A. One lakh rupees
B. Fifty thousand rupees
C. Two lakh rupees
D. Twenty thousand rupees

Answer: Option B
Q. 87
What is the cash with drawl limit in the contact less cards?
A. Rs. 10,000/-
B. Rs. 2000/-
C. Rs. 1000/-
D. Rs. 5000/-

Answer: Option D
Q. 88
Asset allocation & Diversification are elements of
A. Portfolio Management
B. Will Writing
C. Investment Banking
D. None of the above

Answer: Option A
Q. 89
Q. What are index funds?
A. Actively managed mutual funds
B. Investment funds that track a specific market index
C. Real estate investment trusts (REITs)
D. Government-issued savings bonds

Answer: Option B
Q. 90
What is factoring in the context of finance?
A. The process of converting a company into a corporation
B. The practice of selling accounts receivable to a financial institution at a discount
C. A method of raising funds through an initial public offering
D. The process of evaluating and determining the creditworthiness of a borrower

Answer: Option B
Q. 91
What term means variability in return because of the loss of capital or non-payment of
income for any reason?
A. Profit
B. Liquidity
C. Safety
D. Risk

Answer: Option D
Q. 92
Which of the following is NOT a service typically offered by an investment bank?
A. Mergers and Acquisitions (M&A) Advisory
B. Will Writing
C. Underwriting and Public Offerings
D. Trading and Sales of Securities

Answer: Option B
Q. 93
Under which retail banking approach, an organization is divided, based on functions ?
A. Strategic Business Unit(SBU)
B. Integrated Approach
C. Department approach
D. Any of the above.

Answer: Option C
Q. 94
___________ provides functionality across products with customer data base
orientation and centralized customer data base is used across products.
A. Horizontally Organized Model
B. Vertically Organized Model
C. Predominantly Vertically Organized Model
D. Predominantly Horizontally Organized Model

Answer: Option B
Q. 95
Who is known as the father of banking sector reforms
A. Shri M Narsimhan
B. Shri Raghuram Rajan
C. Shri Manmohan Singh
D. Shri Swaminathan

Answer: Option A
Q. 96
Which of the following is not a measure of liberalization undertaken during 1991
reforms?
A. Structural Reforms & Recapitalization
B. Licenses given to open private sector banks
C. Deregulation of interest rates
D. Increase in CRR & SLR

Answer: Option D
Q. 97
To get operating profits from gross profit you will subtract
A. COGS
B. Selling, general & Administrative expenses
C. Interest & Taxes
D. All of the above

Answer: Option B
Q. 98
The Indian Banking Community Cloud (IBCC) has been developed by
A. NPCI
B. RBI
C. IDRBT
D. None of the above

Answer: Option C
Q. 99
Which of the following statements regarding savings accounts are correct?
I. No frills savings account has been renamed as Basic Savings Bank Deposit Account
II. Small account can be opened only by giving PAN and Aadhar as KYC documents
A. I only
B. II only
C. Both I and II
D. Neither I nor II
Answer: Option A
Q. 100
Which of the following statements is incorrect
A. Interest rates were deregulated in 2011
B. Banks are required to have uniform interest rates till Rs. 1 lakh EOD balance
C. Interest rate policy has to be approved by BOD
D. Banks can have differential rates across different branches depending on affluence of
depositors

Answer: Option D
Practice Question
Which of the following is the target year under PMAY (Urban) ?
A. 2020
B. 2024
C. 2025
D. 2022

Answer: Option D