Face Recognition Access

Controller
User's Manual

V1.0.1
 Foreword
General

This manual introduces the functions and operations of the Face Recognition Access Controller
(hereinafter referred to as the "Access Controller"). Read carefully before using the device, and keep
the manual safe for future reference.

Safety Instructions

The following signal words might appear in the manual.

Signal Words Meaning

Indicates a high potential hazard which, if not avoided, will result in

death or serious injury.

Indicates a medium or low potential hazard which, if not avoided,

could result in slight or moderate injury.

Indicates a potential risk which, if not avoided, could result in

property damage, data loss, reductions in performance, or
unpredictable results.

Provides methods to help you solve a problem or save time.

Provides additional information as a supplement to the text.

Revision History

Version Revision Content Release Time

V1.0.1 Updated the manual. May 2023
V1.0.0 First Release. November 2022

Privacy Protection Notice

As the device user or data controller, you might collect the personal data of others such as their
face, fingerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identification
to inform people of the existence of the surveillance area and provide required contact information.

About the Manual

● The manual is for reference only. Slight differences might be found between the manual and the
product.

I
● We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
● The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or
visit our official website. The manual is for reference only. Slight differences might be found
between the electronic version and the paper version.
● All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
● There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
● Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
● All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
● Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
● If there is any uncertainty or controversy, we reserve the right of final explanation.

II
 Important Safeguards and Warnings
This section introduces content covering the proper handling of the Access Controller, hazard
prevention, and prevention of property damage. Read carefully before using the Access Controller,
and comply with the guidelines when using it.

Transportation Requirement

Transport, use and store the Access Controller under allowed humidity and temperature conditions.

Storage Requirement

Store the Access Controller under allowed humidity and temperature conditions.

Installation Requirements

● Do not connect the power adapter to the Access Controller while the adapter is powered on.
● Strictly comply with the local electric safety code and standards. Make sure the ambient voltage
is stable and meets the power supply requirements of the Access Controller.
● Do not connect the Access Controller to two or more kinds of power supplies, to avoid damage
to the Access Controller.
● Improper use of the battery might result in a fire or explosion.

● Personnel working at heights must take all necessary measures to ensure personal safety
including wearing a helmet and safety belts.
● Do not place the Access Controller in a place exposed to sunlight or near heat sources.
● Keep the Access Controller away from dampness, dust, and soot.
● Install the Access Controller on a stable surface to prevent it from falling.
● Install the Access Controller in a well-ventilated place, and do not block its ventilation.
● Use an adapter or cabinet power supply provided by the manufacturer.
● Use the power cords that are recommended for the region and conform to the rated power
specifications.
● The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no
higher than PS2. Please note that the power supply requirements are subject to the Access
Controller label.
● The Access Controller is a class I electrical appliance. Make sure that the power supply of the
Access Controller is connected to a power socket with protective earthing.

III
Operation Requirements

● Check whether the power supply is correct before use.

● Do not unplug the power cord on the side of the Access Controller while the adapter is powered
on.
● Operate the Access Controller within the rated range of power input and output.
● Use the Access Controller under allowed humidity and temperature conditions.
● Do not drop or splash liquid onto the Access Controller, and make sure that there is no object
filled with liquid on the Access Controller to prevent liquid from flowing into it.
● Do not disassemble the Access Controller without professional instruction.

IV
 Table of Contents
Foreword.............................................................................................................................................................. I
Important Safeguards and Warnings.............................................................................................................. III
1 Overview...........................................................................................................................................................1
1.1 Introduction........................................................................................................................................... 1
1.2 Features.................................................................................................................................................. 1
1.3 Application............................................................................................................................................. 1
2 Local Operations.............................................................................................................................................. 3
2.1 Basic Configuration Procedure............................................................................................................. 3
2.2 Common Icons........................................................................................................................................3
2.3 Initialization........................................................................................................................................... 4
2.4 Standby Screen...................................................................................................................................... 4
2.5 Logging In...............................................................................................................................................6
2.6 Network Communication...................................................................................................................... 6
2.6.1 Configuring IP.............................................................................................................................. 6
2.6.2 Active Register.............................................................................................................................7
2.6.3 Configuring Wi-Fi.........................................................................................................................8
2.6.4 Configuring Serial Port ...............................................................................................................9
2.6.5 Configuring Wiegand.................................................................................................................. 9
2.7 User Management............................................................................................................................... 10
2.7.1 Adding Users..............................................................................................................................10
2.7.2 Viewing User Information.........................................................................................................12
2.7.3 Configuring Administrator Password......................................................................................13
2.8 Access Management............................................................................................................................ 14
2.8.1 Configuring Unlock Combinations.......................................................................................... 14
2.8.2 Configuring Alarms................................................................................................................... 15
2.8.3 Configuring Door Status........................................................................................................... 17
2.8.4 Configuring Lock Holding Time............................................................................................... 17
2.9 System.................................................................................................................................................. 17
2.9.1 Configuring Time.......................................................................................................................17
2.9.2 Configuring Face Parameters................................................................................................... 19
2.9.3 Setting Volume.......................................................................................................................... 21
2.9.4 (Optional) Configuring Fingerprint Parameters..................................................................... 21
2.9.5 Screen Settings.......................................................................................................................... 21
2.9.6 Restoring Factory Defaults....................................................................................................... 21
2.9.7 Restart the Device..................................................................................................................... 21
2.10 USB Management.............................................................................................................................. 21
2.10.1 Exporting to USB..................................................................................................................... 22

V
 2.10.2 Importing From USB............................................................................................................... 22
2.10.3 Updating the System.............................................................................................................. 23
2.11 Configuring Features.........................................................................................................................23
2.12 Unlocking the Door........................................................................................................................... 25
2.12.1 Unlocking by Cards................................................................................................................. 25
2.12.2 Unlocking by Face................................................................................................................... 25
2.12.3 Unlocking by User Password.................................................................................................. 26
2.12.4 Unlocking by Administrator Password..................................................................................26
2.12.5 Unlocking by QR code.............................................................................................................26
2.12.6 Unlocking by Fingerprint....................................................................................................... 26
2.13 System Information...........................................................................................................................26
2.13.1 Viewing Data Capacity............................................................................................................27
2.13.2 Viewing Device Version.......................................................................................................... 27
3 Web Operations............................................................................................................................................. 28
3.1 Initialization......................................................................................................................................... 28
3.2 Logging In.............................................................................................................................................28
3.3 Resetting the Password.......................................................................................................................29
3.4 Configuring Door Parameters.............................................................................................................30
3.5 Configuring Alarm Linkage.................................................................................................................33
3.5.1 Setting Alarm Linkage.............................................................................................................. 33
3.5.2 Viewing Alarm Logs.................................................................................................................. 35
3.6 Intercom Configuration.......................................................................................................................35
3.6.1 Configuring SIP Server.............................................................................................................. 35
3.6.2 Configuring Basic Parameters.................................................................................................. 39
3.6.3 Adding the VTO......................................................................................................................... 41
3.6.4 Adding the VTH......................................................................................................................... 42
3.6.5 Adding the VTS.......................................................................................................................... 44
3.6.6 Viewing Device Status...............................................................................................................44
3.6.7 Viewing Call Logs...................................................................................................................... 44
3.7 Personalization.................................................................................................................................... 45
3.7.1 Adding Resources......................................................................................................................45
3.7.2 Configuring Themes..................................................................................................................46
3.8 Configuring Time Schedules............................................................................................................... 49
3.8.1 Configuring Time Sections........................................................................................................49
3.8.2 Configuring Holiday Groups.....................................................................................................50
3.8.3 Configuring Holiday Plans........................................................................................................51
3.9 Data Capacity....................................................................................................................................... 52
3.10 Configuring Video and Image...........................................................................................................52
3.10.1 Configuring Videos................................................................................................................. 52
3.10.2 Setting the Volume................................................................................................................. 59

VI
 3.10.3 Configuring Local Coding....................................................................................................... 59
3.10.4 Configuring Image Mode........................................................................................................59
3.11 Configuring Face Detection.............................................................................................................. 60
3.12 Configuring Network.........................................................................................................................62
3.12.1 Configuring TCP/IP..................................................................................................................62
3.12.2 Configuring Ports.................................................................................................................... 64
3.12.3 Configuring Automatic Registration..................................................................................... 65
3.12.4 Configuring Cloud Service......................................................................................................65
3.12.5 Configuring Serial Port........................................................................................................... 66
3.12.6 Configuring Wiegand..............................................................................................................67
3.13 Safety Management.......................................................................................................................... 68
3.13.1 Configuring IP Authority........................................................................................................ 68
3.13.2 Configuring System.................................................................................................................71
3.14 User Management............................................................................................................................. 77
3.14.1 Adding Users........................................................................................................................... 77
3.14.2 Adding ONVIF Users................................................................................................................78
3.14.3 Viewing Online Users.............................................................................................................. 80
3.15 Maintenance...................................................................................................................................... 80
3.16 Configuration Management............................................................................................................. 80
3.16.1 Exporting/Importing Configuration Files............................................................................. 80
3.16.2 Restoring Factory Defaults.....................................................................................................81
3.17 Updating the System.........................................................................................................................81
3.17.1 File Update...............................................................................................................................82
3.17.2 Online Update......................................................................................................................... 82
3.18 Viewing Version Information........................................................................................................... 82
3.19 Viewing Logs......................................................................................................................................82
3.19.1 System Logs............................................................................................................................. 82
3.19.2 Admin Logs.............................................................................................................................. 83
3.19.3 Unlocking Logs........................................................................................................................ 83
4 Smart PSS Lite Configuration....................................................................................................................... 84
4.1 Installing and Logging In.................................................................................................................... 84
4.2 Adding Devices.................................................................................................................................... 84
4.2.1 Adding Device One By One.......................................................................................................84
4.2.2 Adding Devices in Batches....................................................................................................... 85
4.3 User Management............................................................................................................................... 87
4.3.1 Configuring Card Type..............................................................................................................87
4.3.2 Adding Users..............................................................................................................................87
4.3.3 Assigning Access Permission....................................................................................................92
4.4 Access Management............................................................................................................................ 93
4.4.1 Remotely Opening and Closing Door...................................................................................... 93

VII
 4.4.2 Setting Always Open and Always Close...................................................................................94
4.4.3 Monitoring Door Status............................................................................................................ 94
Appendix 1 Important Points of Intercom Operation..................................................................................96
Appendix 2 Important Points of QR Code Scanning.................................................................................... 97
Appendix 3 Important Points of Fingerprint Registration Instructions.....................................................98
Appendix 4 Important Points of Face Registration....................................................................................100
Appendix 5 Security Recommendation...................................................................................................... 103

VIII
 1 Overview
1.1 Introduction
The access controller is an access control panel that supports unlock through faces, passwords,
cards, fingerprint, QR code, and their combinations. Based on the deep-learning algorithm, it
features faster recognition and higher accuracy. It can work with management platform which
meets various needs of customers.

1.2 Features
● 7" LCD with a resolution of 1024 × 600.
● The 2-MP dual-lens CMOS camera and high-performance image sensor ensure accurate
recognition even in poor lighting and dark locations that lack illumination.
● Features auto illumination to effectively reduce light pollution.
● Supports 50,000 users (up to 50 administrators), 50,000 faces, 50,000 passwords, 100,000 cards,
10,000 fingerprints and 300,000 records.
● Multiple unlock methods including face, IC card, password, fingerprint and QR code. You can
also combine them to create your own personal unlock methods.
● Displays the face bounding box and detects the face that occupies the most pixels in real time.
You can also set target face filtering by configuring the face pixel threshold.
● Recognizes faces 0.3 m to 2.0 m away (0.98 ft–6.56 ft), and detects persons between the height
of 0.9 m and 2.4 m (2.95 ft–7.87 ft) when the camera is installed 1.4 m above the ground.
● Powered by the face recognition deep learning algorithm, the device can accurately locate over
360 key points on the face of a target.
● Faces can be recognized within 0.2 seconds, without need for the person to touch the device.
● Features face mask detection and safety helmet detection.
● Multiple display modes and voice prompts are available for broadcasting recognition results to
protect the privacy of users.
● Liveness detection is used to detect spoof attempt, such as using a photo or video to gain
access.
● Offers multiple types of alarms such as duress, tamper, intrusion, unlock timeout, and excessive
use of illegal card and password.
● Supports different types of users, including general, patrol, blocklist, VIP, guest and other.
● Supports making video calls with indoor monitors, VTS, and mobile app.
● TCP/IP and Wi-Fi connection, auto registration, P2P registration, and DHCP.
● Supports beautifying faces.
● Recognizes up to 6 faces at the same time.
● Plays advertisements in video and image format.
● Online update and update through USB.
● Connects to DSS Pro and SmartPSS Lite.

1.3 Application
It is widely used in parks, communities, business centers and factories, and ideal for places such as
office buildings, government buildings, schools and stadiums.

1
Figure 1-1 Networking

2
 2 Local Operations
2.1 Basic Configuration Procedure
Figure 2-1 Basic configuration procedure

2.2 Common Icons

Table 2-1 Description of icons

Icon Description
Confirm.

Turn to the first page of the list.

Turn to the last page of the list.

Turn to the previous page of the list.

Turn to the next page of the list.

Return to the previous menu.

Turn on.

Turn off.

Delete

Home screen

Search

3
2.3 Initialization
For the first-time use or after restoring factory defaults, you need to set a password and email
address for the admin account. You can use the admin account to log in to the main menu of the
Access Controller and the webpage.
Figure 2-2 Initialization

● If you forget the administrator password, send a reset request to your registered e-mail address.
● The password must consist of 8 to 32 non-blank characters and contain at least two types of
characters among upper case, lower case, number, and special character (excluding ' " ; : &).

2.4 Standby Screen

You can unlock the door through faces, passwords, and QR code. You can also make calls through
the intercom function.

● If there is no operation in 30 seconds, the access controller will go to the standby mode.
● This manual is for reference only. Slight differences might be found between the standby screen
in this manual and the actual device.

4
 Figure 2-3 Homepage

Table 2-2 Home screen description

No. Name Description

1 Date and time Current date and time.
2 Card swiping area Swipe card on this area.
Enter user password or public password to unlock the
3 Password
door.
Tap the QR code icon and scan QR code to unlock the
door.
4 QR code
QR code icon is not available for the fingerprint model
of Access Controller.

● When the Access Controller functions as a server, it

can call the VTO and VTH.
● When DSS functions as a server, The Access
5 Intercom Controller can call the VTO, VTS and DSS.
Tap the icon, enter the room number to call the home
owner.

6 Status display Displays status of Wi-Fi, network and USB.

5
2.5 Logging In
Log in to the main menu to configure the Access Controller. Only admin account and administrator
account can enter the main menu of the Access Controller. For the first-time use, use the admin
account to enter the main menu screen and then you can create the other administrator accounts.
Background Information
● admin account: Can log in to the main menu screen of the Access Controller, but has no door
access permission.
● Administration account: Can log in to the main menu of the Access Controller and has door
access permissions.

Procedure
Step 1 Press and hold the standby screen for 3 seconds, and then swipe left or right.
Step 2 select a verification method to enter the main menu.
● Face: Enter the main menu by face recognition.
● Fingerprint: Enter the main menu by using fingerprint.
● Card Punch: Enter the main menu by swiping card.
● PWD: Enter the user ID and password of the administrator account.
● admin: Enter the admin password to enter the main menu.

2.6 Network Communication

Configure the network, serial port and Wiegand port to connect the Access Controller to the
network.

The serial port and the wiegand port might differ depending on models of Access Controller.

2.6.1 Configuring IP
Set IP address for the Access Controller to connect it to the network. After that, you can log in to the
webpage and the management platform to manage the Access Controller.
Procedure
Step 1 On the Main Menu, select Connection > Network > IP Address.
Step 2 Configure IP Address.

6
 Figure 2-4 IP address configuration

Table 2-3 IP configuration parameters

Parameter Description

IP Address/Subnet Mask/Gateway The IP address, subnet mask, and gateway IP address must
Address be on the same network segment.

It stands for Dynamic Host Configuration Protocol.

DHCP When DHCP is turned on, the Access Controller will

automatically be assigned with IP address, subnet mask,
and gateway.

P2P (peer-to-peer) technology enables users to manage

P2P devices without applying for DDNS, setting port mapping
or deploying transit server.

2.6.2 Active Register

You can turn on the automatic registration function to access the Access Controller through the
management platform.
Procedure
Step 1 On the Main Menu, select Connection > Network > Active Register.

The management platform can clear all personnel configurations and initialize the Access
Controller. To avoid data loss, keep the management platform permissions properly.

7
 Figure 2-5 Auto register

Step 2 Turn on the automatic registration function and set the parameters.

Table 2-4 Auto registration

Parameter Description
Server Address The IP address of the management platform.
Port The port No. of the management platform.
Enter the device ID (user defined).

Device ID When you add the Access Controller to the management

platform, the device ID on the management platform must
conform to the defined device ID on the Access Controller.

Step 3 Enable the active register function.

2.6.3 Configuring Wi-Fi

You can connect the Access Controller to the network through Wi-Fi.
Procedure
Step 1 On the Main Menu, select Connection > Network > WiFi.

Wi-Fi function is only available for certain models of the Access Controller.
Step 2 Turn on Wi-Fi.
Step 3 Tap to search available wireless networks.
Step 4 Select a wireless network and enter the password.
If no Wi-Fi is searched, tap SSID to enter the name of Wi-Fi.
Step 5 Tap .

8
2.6.4 Configuring Serial Port
Procedure
Step 1 On the Main Menu, select Connection > Serial Port.
Step 2 Select a port type.
● Select Reader when the Access Controller connects to a card reader.
● Select Controller when the Access Controller functions as a card reader, and it will
send data to another external access controller.
Output Data type:
Card: Outputs data based on card number when users swipe card to unlock door;
outputs data based on user's first card number when they use other unlock
methods.
No.: Outputs data based on the user ID.
● Select Reader (OSDP) when the Access Controller is connected to a card reader based
on OSDP protocol.
● Security Module: When a security module is connected, the exit button, lock and fire
alarm linkage will be not effective.
Figure 2-6 Serial port

2.6.5 Configuring Wiegand

The access controller allows for both Wiegand input and Output mode.
Procedure
Step 1 On the Main Menu, select Connection > Wiegand.
Step 2 Select a Wiegand.
● Select Wiegand Input when you connect an external card reader to the Access
Controller.
● Select Wiegand Output when the Access Controller functions as a card reader, and
you need to connect it to a controller or another access terminal.

9
 Figure 2-7 Wiegand output

Table 2-5 Description of Wiegand output

Parameter Description

Select a Wiegand format to read card numbers or ID numbers.

Wiegand Output Type

● Wiegand26 : Reads three bytes or six digits.
● Wiegand34 : Reads four bytes or eight digits.
● Wiegand66 : Reads eight bytes or sixteen digits.

Pulse Width
Enter the pulse width and pulse interval of Wiegand output.
Pulse Interval

Select the type of output data.

Output Data Type ● User ID : Outputs data based on user ID.
● Card No. : Outputs data based on user's first card number.

2.7 User Management

You can add new users, view user/admin list and edit user information.

The pictures in this manual are for reference only, and might differ from the actual product.

2.7.1 Adding Users

Procedure
Step 1 On the Main Menu, select User > New User.
Step 2 Configure the parameters on the interface.

10
 Figure 2-8 New user

Table 2-6 Description of new user parameters

Parameter Description
Enter user IDs. The IDs can be numbers, letters, and their
User ID combinations, and the maximum length of the ID is 32 characters.
Each ID is unique.
Enter name with at most 32 characters (including numbers, symbols,
Name
and letters).
Make sure that your face is centered on the image capturing frame,
Face and an image of the face will be captured and analyzed
automatically.

Each user can register up to 3 fingerprints. Follow the on-screen

prompts to register fingerprints. You can set the registered
fingerprint as the duress fingerprint, and an alarm will be triggered if
the door is unlocked by the duress fingerprint.
Fingerprint

● We do not recommend you set the first fingerprint as the duress

fingerprint.
● Fingerprint function is only available on select models.

11
 Parameter Description

A user can register five cards at most. Enter your card number or
swipe your card, and then the card information will be read by the
access controller.

Card You can enable the Duress Card function. An alarm will be triggered
if a duress card is used to unlock the door.

Only certain models support card unlock.

Enter the user password. The maximum length of the password is 8

PWD
digits.

You can select a user level for new users.

User Level
● User : Users only have door access permission.
● Admin : Administrators can unlock the door and configure the
access controller.

Period People can unlock the door only during the defined period.
Holiday Plan People can unlock the door only during the defined holiday plan.
Set a date on which the access permissions of the person will be
Valid Date
expired.
● General : General users can unlock the door.
● Blocklist : When users in the blocklist unlock the door, service
personnel will receive a notification.
● Guest : Guests can unlock the door within a defined period or for
certain amount of times. After the defined period expires or the
unlocking times runs out, they cannot unlock the door.
User Type ● Patrol : Patrol users will have their attendance tracked, but they
have no unlocking permissions.
● VIP : When VIP unlock the door, service personnel will receive a
notice.
● Others : When they unlock the door, the door will stay unlocked
for 5 more seconds.
● Custom User 1/Custom User 2: Same with general users.

Step 3 Tap to save the configuration.

2.7.2 Viewing User Information

You can view user/admin list and edit user information.
Procedure
Step 1 On the Main Menu, select User > User List, or select User > Admin List.
Step 2 View all added users and admin accounts.

12
 Figure 2-9 Admin list

● : Unlock through password.

● : Unlock through swiping card.
● : Unlock through face recognition.
● : Unlock through fingerprint.
Related Operations
On the User screen, you can manage the added users.
● Search for users: Tap and then enter the username.
● Edit users: Tap the user to edit user information.
● Delete users
Delete individually: Select a user, and then tap . .
Delete in batches:
○ On the User List screen, tap to delete all users.
○ On the Admin List screen, tap to delete all admin users.

2.7.3 Configuring Administrator Password

You can unlock the door by only entering the admin password. Admin password is not limited by
user types. Only one admin password is allowed for one device.
Procedure
Step 1 On the Main Menu screen, select User > Administrator PWD.

13
 Figure 2-10 Set admin password

Step 2 Tap Administrator PWD, and then enter the administrator password.
Step 3 Tap .
Step 4 Turn on the administrator function.

2.8 Access Management

You can configure door access parameters, such as unlocking modes, alarm linkage, door
schedules. Unlock modes might differ depending on the actual product.

2.8.1 Configuring Unlock Combinations

Use card, fingerprint, face or password or their combinations to unlock the door.
Background Information

Fingerprint function is only available on select models.

Procedure
Step 1 Select Access > Unlock Mode > Unlock Mode.
Step 2 Select unlocking methods.

To cancel your selection, tap the selected method again.

Step 3 Tap +And or /Or to configure combinations.
● +And : Verify all the selected unlocking methods to open the door.
● /Or : Verify one of the selected unlocking methods to open the door.

14
 Figure 2-11 Element (multiple choice)

Step 4 Tap to save changes.

2.8.2 Configuring Alarms

An alarm will be triggered when abnormal access events occur.
Procedure
Step 1 Select Access > Alarm.
Step 2 Enable the alarm type.

15
 Figure 2-12 Alarm

Table 2-7 Description of alarm parameters

Parameter Description

Users need to verify their identities both for entry and exit;
otherwise an alarm will be triggered. It helps prevents a card
holder from passing an access card back to another person
so they gain entry. When anti-passback is enabled, the card
holder must leave the secured area through an exit reader
before system will grant another entry.

Anti-passback
● If a person enters after authorization and exits without
authorization, an alarm will be triggered when they
attempt to enter again, and access is denied at the same
time.
● If a person enters without authorization and exits after
authorization, an alarm will be triggered when the they
attempt to enter again, and access is denied at the same
time.

An alarm will be triggered when a duress card, duress

Duress
password or duress fingerprint is used to unlock the door.

When door sensor is enabled, an intrusion alarm will be

Intrusion
triggered if the door is opened abnormally.
A timeout alarm will be triggered if the door remains
Door Sensor Timeout unlocked longer than the defined door sensor timeout,
which ranges from 1 to 9999 seconds.

16
 Parameter Description
Intrusion and timeout alarms can be triggered only after
Door Sensor On
door sensor is enabled.

2.8.3 Configuring Door Status

Procedure
Step 1 On the Main Menu screen, select Access > Door Status.
Step 2 Set door status.
● NO : The door remains unlocked all the time.
● NC : The door remains locked all the time.
● Normal : If Normal is selected, the door will be unlocked and locked according to your
settings.

2.8.4 Configuring Lock Holding Time

After a person is granted access, the door will remain unlocked for a defined time for them to pass
through.
Procedure
Step 1 On the Main Menu, select Access > Lock Holding Time.
Step 2 Enter the unlock duration.
Step 3 Tap to save changes.

2.9 System
2.9.1 Configuring Time
Configure system time, such as date, time, and NTP.
Procedure
Step 1 On the Main Menu, select System > Time.
Step 2 Configure system time.

17
 Figure 2-13 Time

Table 2-8 Description of time parameters

Parameter Description
24-hour System The time is displayed in 24-hour format.
Date Setting Set up the date.
Time Set up the time.
Date Format Select a date format.

1. Tap DST Setting

2. Enable DST.
DST Setting 3. Select Date or Week from the DST Type list.
4. Enter start time and end time.
5. tap .

18
 Parameter Description

A network time protocol (NTP) server is a machine dedicated as

the time sync server for all client computers. If your computer is
set to sync with a time server on the network, your clock will
show the same time as the server. When the administrator
changes the time (for daylight savings), all client machines on
the network will also update.

NTP Check 1. Tap NTP Check.

2. Turn on the NTP check function and configure parameters.
● Server IP Address : Enter the IP address of the NTP server,
and the Access Controller will automatically sync time with
NTP server.
● Port : Enter the port of the NTP server.
● Interval (min) : Enter the time synchronization interval.

Time Zone Select the time zone.

2.9.2 Configuring Face Parameters

Procedure
Step 1 On the main menu, select System > Face Parameter.
Step 2 Configure the face parameters, and then tap .
Figure 2-14 Face parameter

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 Table 2-9 Description of face parameters

Name Description
Adjust the face recognition accuracy. Higher threshold means
Face Threshold
higher accuracy.
Set the maximum face pose angle for face detection. Larger value
Max. Angle of Face means larger face angle range. If the face pose angle is out of the
defined range, the face detection box will not appear.
Face images require desired pixels between the eyes (called
pupillary distance) for successful recognition. The default pixel is
Pupillary Distance 45. The pixel changes according to the face size and the distance
between faces and the lens. If an adult is 1.5 meters away from the
lens, the pupillary distance can be 50 px-70 px.
If a person with access permission has their face successfully
Recognition Timeout (S) recognized, the Access Controller will prompt face recognition
success. You can enter the prompt interval time.
If a person without access permission attempts to unlock the door
Invalid Face Prompt Interval for several times in the defined interval, the Access Controller will
(S) prompt face recognition failure. You can enter the prompt interval
time.

Avoid false face recognition by using a photo, video, mask or a

different substitute for an authorized person's face.
● Close: Turns off this function.
● General: Normal level of anti-spoofing detection means higher
Anti-fake Threshold door access rate for people with face masks.
● High: Higher level of anti-spoofing detection means higher
accuracy and security.
● Extremely High: Extremely high level of anti-spoofing detection
means extremely high accuracy and security.

BeautyEnable Beautify captured face images.

SafeHat Enable Detects whether people wear safe hats.
● Mask mode:
No detect : Mask is not detected during face recognition.
Mask reminder : Mask is detected during face recognition.
If the person is not wearing a mask, the system will remind
Mask Parameters them to wear masks, and access is allowed.
Mask intercept : Mask is detected during face recognition.
If a person is not wearing a mask, the system will remind
them to wear masks, and access is denied.
● Mask Recognition Threshold: Higher threshold means higher
mask detection accuracy.

Supports detecting 6 face images at the same time, and the unlock
Multi-face Recognition combinations mode become invalid. The door is unlocked after
any one of them gain access.

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2.9.3 Setting Volume
Procedure
Step 1 On the Main Menu, select System > Volume.
Step 2 Select Beep Volume or Mic Volume.
Step 3 Tap or to adjust the volume.

2.9.4 (Optional) Configuring Fingerprint Parameters

Configure fingerprint detection accuracy. Higher value means that higher threshold of similarity
and higher accuracy.
Background Information

Fingerprint function is only available on select models.

Procedure
Step 1 On the Main Menu, select System > Fingerprint.
Step 2 Tap or to adjust the value.

2.9.5 Screen Settings

Configure screen off time and logout time.
Procedure
Step 1 On the Main Menu, select System > Screen settings.
Step 2 Tap Logout Time or Screen Off Timeout, and then tap or to adjust the time.

2.9.6 Restoring Factory Defaults

Procedure
Step 1 On the Main Menu, select System > Restore Factory.
Step 2 Restore factory defaults if necessary.
● Restore Factory : Resets all configurations.
● Restore Factory (Save user & log) : Resets configurations except for user information
and logs and IP configurations.

2.9.7 Restart the Device

On the Main Menu, select System > Reboot, and the Access Controller will be restarted.

2.10 USB Management

You can use a USB to update the Access Controller, and export or import user information through
USB.

21
 ● Make sure that a USB is inserted to the Access Controller before you export data or update the
system. To avoid failure, do not pull out the USB or perform any operation of the Access
Controller during the process.
● You have to use a USB to export the information from an Access Controller to other devices.
Face images are not allowed to be imported through USB.

2.10.1 Exporting to USB

You can export data from the Access Controller to a USB. The exported data is encrypted and
cannot be edited.
Procedure
Step 1 On the Main Menu, select USB > USB Export.
Step 2 Select the data type you want to export, and then tap OK.
Figure 2-15 USB export

2.10.2 Importing From USB

You can import data from USB to the Access Controller.
Procedure
Step 1 On the Main Menu, select USB > USB Import.
Step 2 Select the data type that you want to export, and then tap OK.

22
 Figure 2-16 USB import

2.10.3 Updating the System

Use a USB to update the system of the Access Controller.
Procedure
Step 1 Rename the update file to "update.bin", put it in the root directory of the USB, and then
insert the USB to the Access Controller.
Step 2 On the Main Menu, select USB > USB Update.
Step 3 Tap OK.
The Access Controller will restart when the updating completes.

2.11 Configuring Features

On the Main Menu interface, select Features > Privacy Setting.

23
 Figure 2-17 Privacy setting

Table 2-10 Description of features

Parameter Description
● PWD Reset Enable: You can enable this function to reset
password. The PWD Reset function is enabled by default.
● HTTPS:
Hypertext Transfer Protocol Secure (HTTPS) is a protocol for
secure communication over a computer network.
When HTTPS is enabled, HTTPS will be used to access CGI
commands; otherwise HTTP will be used.

When HTTPS is enabled, the access controller will restart

Private Setting automatically.
● CGI: Common Gateway Interface (CGI) offers a standard
protocol for web servers to execute programs similarly to
console applications running on a server that dynamically
generates web pages.
The CG I is enabled by default.
● SSH: Secure Shell (SSH) is a cryptographic network protocol for
operating network services securely over an unsecured
network.
● Capture Photos: Face images will be captured automatically
when people unlock the door. The function is enabled by
default.

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 Parameter Description
When the Access Terminal connects to a third-party device
through Wiegand input, and the card number read by the Access
Card No. Reverse
Terminal is in the reserve order from the actual card number, you
need to turn on the Card No. Reverse function.

NC: When the door opens, the circuit of the door sensor circuit is
closed.
NO: When the door opens, the circuit of the door sensor circuit is
Door Sensor
open.
Intrusion and overtime alarms are triggered only after door
detector is turned on.

Select identity verification methods on the standby screen.

● Password: The icon of the password unlock method is
displayed on the standby screen.
● QR code: The the icon of the QR code unlock method is
displayed on the standby screen.
● Call: The icon of call function is displayed on the standby
screen.
Recognition shortcut ● Call Type:
Call Room: Tap the call icon on the standby mode and enter
the room number to make calls.
Call Management Center: Tap the call icon on the standby
mode, and then call the management center.
Custom call room: Tap the call icon to call the defined room
number. You need to define the number of room first on
the Recognition shortcut screen.

2.12 Unlocking the Door

You can unlock the door through faces, passwords, cards, and more. The default unlock methods
are card/face/password.

2.12.1 Unlocking by Cards

Place the card at the swiping area to unlock the door.

2.12.2 Unlocking by Face

Verify the identity of an individual by detecting their faces. Make sure that your face is centered on
the face detection frame.

25
2.12.3 Unlocking by User Password
Enter the user ID and password to unlock the door.
Procedure
Step 1 Tap on the standby screen.
Step 2 tap PWD Unlock, and then enter the user ID and password.
Step 3 Tap Yes.

2.12.4 Unlocking by Administrator Password

Enter only the administrator password to unlock the door. The access controller only allows for one
administrator password. Using administrator password to unlock the door without being subject to
user levels, unlock modes, periods, holiday plans, and anti-passback except for normally closed
door. One device allows for only one admin password.
Prerequisites
The administrator password was configured. For details, see "2.7.3 Configuring Administrator
Password".
Procedure
Step 1 Tap on the standby screen.
Step 2 Tap Admin PWD, and then enter the admin password.

Administrator password cannot be used to unlock when the door status is set to NC.
Step 3 Tap .

2.12.5 Unlocking by QR code

Procedure
Step 1 On the standby screen, tap .
Step 2 Place your QR code in front of the lens.

You can also place the QR code in front of the lens directly without tapping .

2.12.6 Unlocking by Fingerprint

Place you finger on the fingerprint scanner. This function is only available on select models.

2.13 System Information

You can view data capacity and device version.

26
2.13.1 Viewing Data Capacity
On the Main Menu, select System Info > Data Capacity, you can view storage capacity of each
data type.

2.13.2 Viewing Device Version

On the Main Menu, select System Info > Data Capacity, you can view the device version, such as
serial No., software version and more.

27
 3 Web Operations
On the webpage, you can also configure and update the Access Controller.

Web configurations differ depending on models of the Access Controller.

3.1 Initialization
Initialize the Access Controller when you log in to the webpage for the first time or after the Access
Controller is restored to the factory defaults.
Prerequisites
Make sure that the computer used to log in to the webpage is on the same LAN as the Access
Controller.
Procedure
Step 1 Open a browser, go to the IP address (the default address is 192.168.1.108) of the Access
Controller.

We recommend you use the latest version of Chrome or Firefox.

Step 2 Set the password and email address according to the screen instructions.

● The password must consist of 8 to 32 non-blank characters and contain at least two
types of the following characters: upper case, lower case, numbers, and special
characters (excluding ' " ; : &). Set a high-security password by following the password
strength prompt.
● Keep the password safe after initialization and change the password regularly to
improve security.

3.2 Logging In
Procedure
Step 1 Open a browser, enter the IP address of the Access Controller in the Address bar, and
press the Enter key.

28
 Figure 3-1 Login

Step 2 Enter the user name and password.

● The default administrator name is admin, and the password is the one you set up
during initialization. We recommend you change the administrator password regularly
to increase security.
● If you forget the administrator login password, you can click Forget password? For

details, see "3.3 Resetting the Password".

Step 3 Click Login.

3.3 Resetting the Password

Reset the password through the linked e-mail when you forget the admin password.
Procedure
Step 1 On the login page, click Forgot password.
Step 2 Read the on-screen prompt carefully, and then click OK.
Step 3 Scan the QR code, and you will get the security code.

29
 Figure 3-2 Reset password

● Up to two security codes will be generated when the same QR code is scanned. If the
security code becomes invalid, refresh the QR code and scan again.
● After you scan the QR code, you will receive a security code in your linked e-mail

address. Use the security code within 24 hours after you receive it. Otherwise, it will
become invalid.
● If the wrong security code is entered in a row, the administrator account will be frozen

for 5 minutes.
Step 4 Enter the security code.
Step 5 Click Next.
Step 6 Reset and confirm the new password.

The password should consist of 8 to 32 non-blank characters and contain at least two of
the following types of characters: upper case, lower case, number, and special character
(excluding ' " ; : &).
Step 7 Click OK.

3.4 Configuring Door Parameters

Configure the access control parameters.
Procedure
Step 1 Log in to the webpage.
Step 2 Select Door Parameter.

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 Figure 3-3 Door parameter

Table 3-1 Description of door parameters

Parameter Description
Name Enter a name of the door.
Set the door status.
● NO : The door remains unlocked all the time.
State ● NC : The door remains locked all the time.
● Normal : If Normal is selected, the door will be unlocked
and locked according to your settings.

● Unlock by Period: Set different unlock methods for

different periods.
Opening Method ● Group Combination: The user can unlock the door only
after defined users or user groups grant access.
● Unlock Mode: Set unlock combinations.

After a person is granted access, the door will remain unlocked

Hold Time (Sec.) for a defined time for them to pass through. It ranges from 0.2
s to 600 s.
Normally Open Time
The door remains open or closed during the defined period.
Normally Close Time
A timeout alarm will be triggered if the door remains unlocked
Timeout (Sec.)
for longer time than this value.
Set the remote verification door opening period. After users
gain access on the Access Controller, they must also be
Open with remote verification
granted access from the management platform before the
door unlocks.

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Parameter Description
An alarm will be triggered when a duress card or duress
Duress Alarm
password is used to unlock the door.
Intrusion and overtime alarms can be triggered only after
Door Sensor
Door Sensor is enabled.
When Door Sensor is enabled, an intrusion alarm will be
Intrusion Alarm
triggered if the door is opened abnormally.
A timeout alarm will be triggered if the door remains unlocked
Overtime Alarm
for longer time than the Timeout (Sec).

Users need to verify their identities both for entry and exit;
otherwise an alarm will be triggered. It helps prevents a card
holder from passing an access card back to another person so
they gain entry. When anti-passback is enabled, the card
holder must leave the secured area through an exit reader
before system will grant another entry.

Anti-passback Alarm
● If a person enters after authorization and exits without
authorization, an alarm will be triggered when they
attempt to enter again, and access is denied at the same
time.
● If a person enters without authorization and exits after
authorization, an alarm will be triggered when the they
attempt to enter again, and access is denied at the same
time.

Step 3 Configure the opening method.

● Unlock by Period

1. In the Opening Method list, select Unlock by Period, and then click .
Figure 3-4 Time section parameter

2. Configure the time and the opening method for a time section. You can configure
up to four time sections for a single day.
3. Select Apply to the whole week to copy the defined time to the rest of days.
● Group Combination

1. In the Opening Method list, select Group Combination, and then click .
2. Click Add.

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 3. Select an unlocking method in the Opening Method list., and enter the number of
valid users.
If the number of valid users is 2, and there are 3 users in the defined user list. Two
users in the list are required to grant access.
Figure 3-5 Group Combination

4. In the User List area, click Add User, enter the user ID of existing users.

VIP, patrol, and blocklist users cannot be added.

Valid users in all groups must verify their identities to grant access in the group
order.
5. Click OK.
● Unlock mode

1. In the Opening Method list, select Group Combination, and then click .
2. In the Combination list, select Or or And.
And means you must use all the selected methods to open the door.
Or means you can open the door with any of the selected methods.
3. In the Element list, select the unlock method.
Step 4 Configure other parameters.
Step 5 Click OK.

3.5 Configuring Alarm Linkage

3.5.1 Setting Alarm Linkage
Configure alarm linkage to trigger alarms when abnormal access events occur. The configurations
on the webpage will be synchronized with the configurations on the management platform if the
Access Controller is added to the platform.
Procedure
Step 1 Log in to the webpage.

33
Step 2 Select Alarm Linkage > Alarm Linkage.
Figure 3-6 Alarm linkage

Step 3 Click , and then you can modify alarm linkage parameters.
Figure 3-7 Modify alarm linkage parameters

Table 3-2 Description of alarm linkage parameters

Parameter Description
Alarm Input The number of the alarm input which cannot be modified.
Name Enter the name of the alarm.

Select the input type according to the alarm device.

● NO : The circuit of the alarm device is normally open, and it
Alarm Input Type closes when an alarm is triggered.
● NC : The circuit of the alarm device is normally closed, and
it opens when an alarm is triggered.

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 Parameter Description

If fire linkage is enabled, fire alarms will be triggered fire

events occur, and alarm outputs and door access will be
linkaged.
Fire Link Enable
If fire linkage is turned on, alarm output is turned on by
default, and the door access will be normally open when fire
events occur by default.

If alarm output is turned on, the relay will generate alarm

Alarm Output Enable
messages.
Duration (Sec.) Alarm duration. It ranges from 1 s through 300 s.
Select the alarm output channel according to your alarm
Alarm Output Channel
device.
Access Link Enable After the access control linkage is turned on, the door will be
normally open or normally closed when there are input alarm
signals.
● NO: The door is normally open when there are input alarm
Channel Type signals.
● NC: The door is normally closed when there are input
alarm signals.

Step 4 Click OK.

3.5.2 Viewing Alarm Logs

Procedure
Step 1 Log in to the webpage.
Step 2 Select Alarm Linkage > Alarm Log.
Step 3 Select a time range and alarm type, and then click Query.

3.6 Intercom Configuration

The Access Controller can function as a door station to realize video intercom function.

3.6.1 Configuring SIP Server

When connected to the same SIP server, all VTOs and VTHs can call each other. You can use the
Access Controller or other VTOs or the management platform as the SIP server.
Background Information

When the Access Controller functions as the SIP server, it can connect up to 500 access control
devices and VTHs.

35
Procedure
Step 1 Select Intercom > SIP Server.
Step 2 Select a server type.
● Use the Access Controller as the SIP server.
Turn on SIP Server and keep other parameters as default.
Figure 3-8 Use the Access Controller as the SIP server

● Use another VTO as the SIP server:

1. Do not enable SIP server . Select VTO from the Server Type.
2. Configure the parameters, and then click OK.

36
 Figure 3-9 Use VTO as the SIP server

Table 3-3 SIP server configuration

Parameter Description
IP Address IP address of the platform.

5060 by default when VTO works as SIP server.

Port
5080 by default when the platform works as SIP server.

Username
Leave them as default.
Password
SIP Domain VDP.
SIP Server Username
The login username and password of the SIP server.
SIP Server Password
● Use the DSS Express or DSS Pro as the SIP server.
Do not enable SIP server . Select Express/DSS from the Server Type.

37
 Figure 3-10 Use DSS Express or DSS Pro as the SIP server

Table 3-4 SIP server configuration

Parameter Description
IP Address IP address of the platform.

5060 by default when VTO work as SIP server.

Port
5080 by default when the platform works as SIP server.

Username
Leave them as default.
Password
SIP Domain Leave it as default.
SIP Server Username
The login username and password of the platform.
SIP Server Password

The alternate server will be used as the SIP server when DSS Express or
DSS Pro does not respond. We recommend you configure the alternate
IP address.

Alternate IP Addr. If you turn on the Alternate Server function, you will set the Access
Controllers the alternate server.
If you want another VTO to function as the alternate server, you need
to enter the IP address, username, password of the VTO. Do not
enable Alternate Server in this case.
We recommend you set the main VTO as the alternate server.

Alternate Username
Used to log in to the alternate server.
Alternate Password
Enter the IP address of the alternate VTS. When the management
Alternate VTS IP Addr. platform does not respond, the alternate VTS will be activated to make
sure VTO, VTH and VTS can still realize video intercom function.

38
 Step 3 Click OK.

3.6.2 Configuring Basic Parameters

Configure the basic information of VTO, such as device type and device number.
Procedure
Step 1 Select Talkback > Local.
Step 2 Configure the parameters.
● Use the Access Controller as the SIP server.
Figure 3-11 Basic parameter

Table 3-5 Basic parameter description

Parameter Description
Device Type Select Unit Door Station.
VTO No. The number of the VTO, which cannot be configured.
When you turn on the group call function, the VTO calls the main VTH
Group Call
and the extensions at the same time.
The default phone number is 888888+VTS No. when the VTO calls the
Centre Call No. VTS. You can check the number of the VTS from the Device screen of
VTS.
Transmission Mode Mode 1 is selected by default.
● Use other VTO as the SIP server.
Figure 3-12 Basic parameter

39
 Table 3-6 Basic parameter description

Parameter Description
Device Type Select Unit Door Station.
The number of the VTO.

VTO No. The number must have four digits. The first two digits are 80, and
the last two digits start from 01. For example, 8001.
If multiple VTOs exist in one unit, the VTO No. cannot be repeated.

The default phone number for the management center is 888888. Keep
Centre Call No.
it as default.
Transmission Mode Mode 1 is selected by default.
● Use the Platform (DSS Express or DSS Pro) as the SIP Server.
Figure 3-13 Basic parameter

Table 3-7 Basic parameter description

Parameter Description
Device Type Select the device type based on the installation position.
Select the checkbox and
then enter the number of If building and unit are enabled on DSS, enter
Building No. the building where the the building number and unit number on the
unit door station is webpage. The building number, unit number
installed. and VTO number must conform to the
configured parameters on DSS.
Select the checkbox and
then enter the number of
Unit No.
the unit where the unit Take room 1001, unit 2, and building 1 as an
door station is installed. example. If building number is enabled on the
The number of the unit DSS and the unit is not enabled, the room
door station. number is "1#1001". If building and unit are both
enabled, the room number is "1#2#1001". If
VTO No. building is not enabled, and unit is not enabled
If multiple VTOs exist in either, the room number is "1001". For details,
one unit, the VTO No. see the user manual of DSS.
cannot be repeated.

The default phone number is 888888 when the VTO calls the VTS. Keep it as
Centre Call No.
default.

40
 Parameter Description
Transmission Mode Mode 1 is selected by default.
Step 3 Click Confirm.

3.6.3 Adding the VTO

When the Access Controller functions as the SIP Server and you have other VTOs, you need to add
other VTOs to the SIP server to make sure they can call each other.
Procedure
Step 1 On the webpage of the Access Controller, select Talkback setting > VTO No.
Management.
Step 2 Click Add, and then configure the VTO.
Figure 3-14 Add VTO

Table 3-8 Add VTO configuration

Parameter Description
The number of the added VTO. You can check the number from the
Rec No.
Device page on the webpage of the VTO.

41
 Parameter Description
Registration
Keep it default.
Password
Build No.
Cannot be configured.
Unit No.
IP Address The IP address of the added VTO.
Username The username and password used to log in to the webpage of the added
Password VTO.

Step 3 Click OK.

3.6.4 Adding the VTH

When the Access Controller functions as the SIP Server, you can add all VTHs in the same unit to the
SIP server to make sure they can call each other.
Background Information

● When there are main VTH and extension, you need to turn on the group call function first and
then add main VTH and extension on the VTH Management page. For how to turn on the
group call function, refer to "3.6.2 Configuring Basic Parameters".
● Extension cannot be added when the main VTHs are not added.

Procedure
Step 1 On the home page, select Talkback setting > Room No. Management.
Step 2 Add the VTH.
● Add individually
1. Click Add.
2. Configure parameters, and then click OK.
Figure 3-15 Add individually

42
 Table 3-9 Room information

Parameter Description
Enter the room number of the VTH.
The room number consists of 1-5 digits, and must conform
to the configured room number on the VTH.
When there are main VTH and extensions, the room
Room No. number of main VTH ends with -0 and the room number of
extension ends with -1, -2 or -3. For example, the main VTH
is 101-0, and the room number of the extension is 101-1,
101-2...
If the group call function is not turned on, room number in
the format of 9901-xx cannot be set.

First Name
Last Name Enter the name of the VTH to help you differentiate VTHs.
Nick Name
Register Type
Keep them as defaults.
Registered Password
● Add in batches
1. Click Batch Add
2. Configure the parameters.
Figure 3-16 Batch add

Table 3-10 Batch add

Parameter Description
Unit Layer Amount The number of floors of the building (ranging from 1 to 99).
The number of rooms on each floor, which ranges from 1 to
Room Amount in One Layer
99.
First Floor Number The first room on the first floor.
The first room on the second floor, which equals the first
Second Floor Number room on the first floor plus the number of rooms on each
floor.

43
3.6.5 Adding the VTS
When the Access Controller functions as the SIP Server, you can add VTSs to the SIP server to make
sure they can call each other.
Procedure
Step 1 On the Homepage, select Talkback setting > VTS Management.
Step 2 Click Add and set parameters.
Figure 3-17 VTS management

Table 3-11 VTS parameters

Parameter Description
VTS No. The number of the VTS, which can have up to 9 digits.
Registration password is the login password of the VTS. We
Registration Password
recommend you keep it as default.
IP Address The IP address of the VTS.
Step 3 Click OK.

3.6.6 Viewing Device Status

When the Access Controller works as the SIP Server, you can view the status of devices that are
connected the SIP server.
On the Homepage, select Talkback setting > Status.

3.6.7 Viewing Call Logs

View all the record of outgoing calls and incoming calls.
On the Homepage, select Talkback setting > Call.

44
3.7 Personalization
Configure themes and add video or image resources to the Access Controller.

3.7.1 Adding Resources

Add images or videos to be displayed on the standby screen of the Access Terminal.
Procedure
Step 1 On the home page, select Personalization > Ad Resources.
Figure 3-18 Add resources

Step 2 Add videos or images.

● Add videos.
1. Click Add.
2. Click Browse , select the video file, and then click Next.

You can upload up to 5 video files.

Supports FLV, AVI, ASF, DAV, PS, TS, MP4. Video size must be less than 20 M.
Only supports FireFox and the latest version of Chrome to upload video files.
3. Click OK.
● Add images

1. Click .

45
 2. Select image from the local and upload it.

You can upload up to 10 images.

Supports PNG, JPG, BMP. Image size must be less than 2 M.
Related Operations
● Click to delete uploaded images or videos.

Videos and images in use cannot be deleted.

● Click to preview the uploaded image.

3.7.2 Configuring Themes

Procedure
Step 1 On the homepage, select Personalization > Personalization.
Step 2 Select the theme.
● General Mode: Displays the face image in full screen.
● Ad Mode 1: The upper area displays the advertisements, and the lower area displays
the time and the face detection box.
● Ad Mode 2: The upper area displays the time and the face detection box., and the
lower area displays the advertisements.
Figure 3-19 Theme

Step 3 Select the voice prompt for successful identity verification.

Step 4 Set advertisement display.
1. Select Ad mode 1 or Ad mode 2, and then select Advertisement.

46
 Figure 3-20 Ad mode

2. Select the display mode.

● Original: Plays the image and video in the original size.
● Full Screen: Plays the image and video in full screen.
3. Click Add to add time schedules.
You can add up to 10 schedules.
4. Enter the name of the advertisement,
5. Select the time section, type and file.
6. Enter the duration, and then click OK.
Set the duration for a single picture when pictures are played in a loop. The duration
ranges from 1 s to 20 s and it is 5 s by default.
7. Select the type and the file.

47
 Figure 3-21 Add time schedules

8. Select the added time schedule, and then click OK.

Step 5 Configure greetings.
1. Select Greetings from the Custom Content.
2. Select the template.
3. Enter the title and subtitle.

48
 Figure 3-22 Greetings

4. Click Confirm.

3.8 Configuring Time Schedules

Configure time sections and holiday plans, and then you can define when a user has the
permissions to unlock doors.

3.8.1 Configuring Time Sections

You can configure up to 128 groups (from No.0 through No.127) of time section. In each group, you
need to configure door access schedules for a whole week. A user can only unlock the door during
the scheduled time.
Procedure
Step 1 Log in to the webpage.
Step 2 Select Time Section > Time Section.
Step 3 Click Add.

49
 Figure 3-23 Time section parameters

Step 4 Enter No. and name for the time section.

● No. : Enter the number of the time. It ranges from 0 through 127.
● Name : Enter a name for each time section. You can enter a maximum of 32 characters
(contain number, special characters and English characters).

You can configure up to four time sections for a single day.

Step 5 Configure time sections for each day.
Step 6 (Optional) Click Apply to the whole week to copy the configuration to the rest of days.
Step 7 Click OK.

3.8.2 Configuring Holiday Groups

Set time sections for different holiday groups. You can configure up to 128 holiday groups (from
No.0 through No.127). and up to 16 time sections for a single holiday group. Users can unlock doors
in the defined time sections.
Procedure
Step 1 Log in to the webpage.
Step 2 Select Time Section > Holiday Group > Config.
Step 3 Click Add.

50
 Figure 3-24 Add a holiday group

Step 4 Set the name and the time for the holiday group.
● Holiday Name : Enter the name of the holiday group. Enter a name for each time
section. You can enter a maximum of 32 characters (contain numbers, special
characters and English characters).
● Time Section : Select the start time and end time of the holiday.

Step 5 Click OK.

You can add multiple holidays in a holiday group.

Step 6 Click OK.

3.8.3 Configuring Holiday Plans

Assign the configured holiday groups to the holiday plans. Users can only unlock the door in the
defined time in the holiday plan.
Procedure
Step 1 Log in to the webpage.
Step 2 Select Time Section > Holiday Plan Config.
Step 3 Click Add.
Figure 3-25 Add holiday plan

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 Step 4 Enter a number and name for the holiday plan.
● No. : Enter a section number. It ranges from 0 through 127.
● Name : Enter a name for each time section. You can enter a maximum of 32 characters
(contain numbers, special characters and English characters).
Step 5 In the Holiday Group No. list, select the number of the defined holiday group.

Select 255 if you do not want to select a holiday group.

Step 6 In the Holiday Period area, configure time sections in the holiday group. You can
configure up to four time sections.
Step 7 Click OK.

3.9 Data Capacity

You can see how many users, cards and face images that the Access Controller can store.
Log in to the webpage and select Data Capacity.

3.10 Configuring Video and Image

Configure video and image parameters, such as stream and brightness.
Background Information

We recommend you use the default parameters in this section.

3.10.1 Configuring Videos

On the home page, select Video Setting, and then configure the video stream, status, image and
exposure.
● Video Standard: Select NTSC.
● Channel Id: Channel 1 is for configurations of visible light image. Channel 2 is for configurations
of infrared light image.
● Default: Restore to defaults settings.
● Capture: Take a snapshot of the current image.

PAL video standard is 25 fps and the NTSC video standard is 30 fps.

3.10.1.1 Configuring Channel 1

Procedure
Step 1 Select Video Setting > Video Setting.
Step 2 Select 1 from the Channel No. list.
Step 3 Configure the date rate.

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 Figure 3-26 Date rate

Table 3-12 Date rate description

Parameter Description
When the Access Controller functions as the
a VTO and connects the VTH, the acquired
Video Format stream limit of VTH is 720p.When resolution
is changed to 1080p, the call and monitor
function might be affected.
Main Format The number of frames (or images) per
Frame Rate
second. The frame rate range is 1–25 fps.
It indicates the amount of data transmitted
over an internet connection in a given
Bitrate
amount of time. Select a proper bandwidth
based on your network speed.
The sub-stream supports D1, VGA and
Video Format
QVGA.
The number of frames (or images) per
Frame Rate
Extra Stream second. The frame rate range is 1–25 fps.
It indicates the amount of data transmitted
Bitrate over an internet connection in a given
amount of time.
Step 4 Configure the image.

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 Figure 3-27 Image

Table 3-13 Image description

Parameter Description
Brightness is the relative lightness or darkness of a particular color.
Brightness
The larger the value is, the brighter the image will be.
Contrast is the difference in the luminance or color that makes an
Contrast object distinguishable. The larger the contrast value is, the greater
the color contrast will be.

Refers to the strength or saturation of a color. It describes the color

Hue
intensity, or how pure it is.

Color saturation indicates the intensity of color in an image. As the

saturation increases, the color appears stronger, for example being
more red or more blue.
Saturation

The saturation value does not change image brightness.

The image hue is different in different scene mode.

● Close : Scene mode function is turned off.
Scene Mode
● Auto : The system automatically adjusts the scene mode based
on the photographic sensitivity.
● Sunny : In this mode, image hue will be reduced.
● Night : In this mode, image hue will be increased.

54
Parameter Description

Day/Night mode affects light compensation in different situations.

● Auto : The system automatically adjusts the day/night mode
Day/Night based on the photographic sensitivity.
● Colorful : In this mode, images are colorful.
● Black and white : In this mode, images are in black and white.

● Close : Backlight compensation is turned off.

● Backlight : Backlight compensation automatically brings more
light to darker areas of an image when bright light shining from
behind obscures it.
● Wide dynamic : The system dims bright areas and compensates
for dark areas to create a balance to improve the overall image
Backlight Mode
quality.
● Inhibition : Highlight compensation (HLC) is a technology used
in CCTV/IP security cameras to deal with images that are exposed
to lights like headlights or spotlights. The image sensor of the
camera detects strong lights in the video and reduces exposure
in these spots to enhance the overall quality of the image.

When the function is turned on, images will be displayed with the
Mirror
left and right side reversed.
Flip When this function is turned on, images can be flipped over.
Step 5 Configure the exposure parameters.
Figure 3-28 Exposure

55
 Table 3-14 Exposure parameter description

Parameter Description

Set anti-flicker to reduce flicker and reduce uneven colors or exposure.

● 50Hz : When the mains power supply is 50 Hz, the exposure is
automatically adjusted to prevent the appearance of horizontal lines.
Anti-flicker ● 60Hz : When the mains power supply is 60 Hz, the exposure is
automatically adjusted to reduce the appearance of horizontal lines.
● Outdoor : When Outdoor is selected, the exposure mode can be
switched.

You can set the exposure to adjust image brightness.

● Auto : The Access Controller automatically adjusts the brightness of
images.
● Shutter Priority : The Access Terminal will adjust image brightness
according to shutter exposure range. If the image brightness is not
enough and the shutter value has reached its upper or lower limit, the
Access Controller will adjust the gain value automatically for ideal
Exposure Mode brightness level.
● Manual : You can configure gain and shutter value manually to adjust
image brightness.

When you select Outdoor from the Anti-flicker list, you can
select Shutter Priority as the exposure mode.
Exposure mode might differ depending on different models of
Access Controller.

Shutter is a component that allows light to pass for a determined period.

Shutter The higher the shutter speed, the shorter the exposure time, and the
darker the image.

Gain When the gain value range is set, video quality will be improved.
Exposure You can make a photo brighter or darker by adjusting exposure
Compensation compensation value.
3D NR When 3D Noise Reduction (RD) is turned on, video noise can be reduced
to ensure high definition videos.
Grade
You can set its grade when this function is turned on.

3.10.1.2 Configuring Channel 2

Procedure
Step 1 Select Video Setting > Video Setting.
Step 2 Select 2 from the Channel No..
Step 3 Configure the video status.

We recommend you turn on the WDR function when the face is in back-lighting.

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 Figure 3-29 Image

Table 3-15 Image description

Parameter Description
Brightness is the relative lightness or darkness of a particular color.
Brightness
The larger the value is, the brighter the image will be.
Contrast is the difference in the luminance or color that makes an
Contrast object distinguishable. The larger the contrast value is, the greater
the color contrast will be.
● Close : Back-light compensation is turned off.
● Backlight : Black-light compensation automatically brings more
light to darker areas of an image when bright light shining from
behind obscures it.
● Wide dynamic : The system dims bright areas and compensates
for dark areas to ensure to create a balance to improve the
Backlight Mode overall image quality.
● Inhibition : Highlight compensation (HLC) is a technology used
in CCTV/IP security cameras to deal with images that are
exposed to lights like headlights or spotlights. The image sensor
of the camera detects strong lights in the video and reduce
exposure in these spots to enhance the overall quality of the
image.

Step 4 Configure the exposure parameters.

57
 Figure 3-30 Exposure parameter

Table 3-16 Exposure parameter description

Parameter Description

Set anti-flicker to reduce flicker and decrease or eliminate uneven

colors or exposure.
● 50Hz : When the mains power supply is 50 Hz, the exposure is
automatically adjusted to prevent the appearance of horizontal
Anti-flicker lines.
● 60 Hz : When the mains power supply is 60 Hz, the exposure is
automatically adjusted to reduce the appearance of horizontal
lines.
● Outdoor : When Outdoor is selected, the exposure mode can
be switched.

You can set the exposure to adjust image brightness.

● Auto : The Access Controller automatically adjusts the
brightness of images.
● Shutter Priority : The Access Terminal will adjust image
brightness according to shutter exposure range. If the image
brightness is not enough and the shutter value has reached its
upper or lower limit, the Access Controller will adjust the gain
Exposure Mode value automatically for ideal brightness level.
● Manual : You can configure gain and shutter value manually to
adjust image brightness.

When you select Outdoor from the Anti-flicker list, you can
select Shutter Priority as the exposure mode.
Exposure model might differ depending on different models
of Access Controller.

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 Parameter Description

Shutter is a device that allows light to pass for a determined period.

Shutter The higher the shutter speed, the shorter the exposure time, and
the darker the image.

Gain When the gain value range is set, video quality will be improved.
You can make a photo brighter or darker by adjusting exposure
Exposure Compensation
compensation value.
3D NR When 3D Noise Reduction (RD) is turned on, video noise can be
reduced to ensure high definition videos.
Grade
You can set its grade when this function is turned on.

3.10.2 Setting the Volume

You can adjust the volume of the speaker.
Procedure
Step 1 Log in to the webpage.
Step 2 Select Video Setting > Volume Setting.
Step 3 Drag the slider the adjust the volume.
Step 4 Click OK.

3.10.3 Configuring Local Coding

Configure the monitoring area on the VTO, and the VTH can provide a real-time monitoring screen.
Background Information

To avoid video data loss, we recommend you turn on the local coding function when the VTO is
connected to VTH.

Procedure
Step 1 Select Video & Audio > Local Coding.
Step 2 Select Enable to turn on the function.
Step 3 Click OK.

3.10.4 Configuring Image Mode

Select the image mode based on the installation site of Access Controller.
Procedure
Step 1 On the home page, select Video Setting > Image Mode.
Step 2 Select image mode according to the installation location of the Access Controller.
● Indoor: The Access Controller is installed indoor such as offices. The artificial light is
even across the room and there is no daylight.
● Outdoor: The Access Controller is installed outdoor and the daylight is bright and
even.

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 ● Other: The human face is in back-lighting, which makes the face dim. We recommend
you select other mode to make it easier for the Access Controller to detect.
Step 3 Click OK.

3.11 Configuring Face Detection

You can configure human face related parameters on this interface to increase the accuracy of the
face recognition.
Procedure
Step 1 Log in to the webpage.
Step 2 Select Face Detect.
Figure 3-31 Face detect

Step 3 Configure the parameters.

Table 3-17 Description of face detection parameters

Parameter Description
Adjust the face recognition accuracy. Higher threshold
Face Recognition Threshold
means higher accuracy.
Set the maximum face pose angle for face detection. Larger
value means larger face angle range. If the face pose angle is
Max. Angle of Face Recognition
out of the defined range, the face detection box will not
appear.

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Parameter Description

Avoid false face recognition when people using a photo,

video, mask or a different substitute for an authorized
person's face.
● Close: Turns off this function.
Anti-fake Threshold
● General: Normal level of anti-spoofing detection means
higher door access rate for people with face masks.
● High: Higher level of anti-spoofing detection means
higher accuracy and security.
● Extremely High: Extremely high level of anti-spoofing
detection means extremely high accuracy and security.

If a person with access permission has their face successfully

Recognition Timeout (S) recognized, the Access Controller will prompt face
recognition success. You can enter the prompt interval time.
If a person without access permission attempts to unlock the
door for several times in the defined interval, the Access
Invalid Prompt Interval (S)
Controller will prompt face recognition failure. You can enter
the prompt interval time.
Face images require desired pixels between the eyes (called
pupillary distance) for successful recognition. The default
pixel is 45. The pixel changes according to the face size and
Pupillary Distance
the distance between faces and the lens. If an adult is 1.5
meters away from the lens, the pupillary distance can be 50
px–70 px.
Channel Id 1 is for the white light camera and 2 is for the IR light camera.
After face exposure is enabled, human faces will be clearer
Exposure (Face)
when the Access Controller is installed outdoors.
Face Target Brightness The default value is 50. Adjust the brightness as needed.
After a face is detected, the Access Controller will give out
Exposure Time light to illuminate the face, and the Access Controller will not
give out light again until the interval you set has passed.
● No detect : Mask is not detected during face recognition.
● Mask reminder : Mask is detected during face
recognition. If the person does not wear a mask, the
system will give them a reminder to wear masks, and
Mask Mode access is allowed.
● Mask intercept : Mask is detected during face
recognition. If a person is not wearing a mask, the system
will give them a reminder to wear masks, and access is
denied.

SafeHat Enable Detects whether people wear safe hats.

Exposure (QR code) When the Access Controller is installed outdoors, the QR
code will be clearer based on the defined QR code brightness
QR code Brightness when you scan it.

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 Parameter Description
After a QR code is scanned, the Access Controller will give
out light to illuminate the QR code, and the Access Controller
Exposure Time (QR code) (S)
will not give out light again until the defined exposure time
has passed.
Supports detecting 6 face images at the same time, and the
Multi-face Recognition unlock combinations mode becomes invalid. The door is
unlocked after any one of them gain access.
● Click Draw Target, and then draw the minimum face
detection frame.
Draw Target ● Click Remove All, and you can remove all the frames you
drew.

● Click Detect Region, move your mouse, and you can

adjust the face detection region.
Detect Region ● Click Remove All, and you can remove all the detection
regions.

Step 4 Draw the face detection box.

1. Click Draw Target,
2. Draw a rectangle by dragging the mouse and then release the left mouse button.
The target in the defined area will be detected.
Step 5 Draw the target size.
1. Click Draw target
2. Right-click to draw the face recognition box to define the minimum size of detected
face.
Only when the size of the face is larger than the defined size, the face can be detected
by the Access Controller.
Step 6 Click OK.

3.12 Configuring Network

3.12.1 Configuring TCP/IP
You need to configure IP address of Access Controller to make sure that it can communicate with
other devices.
Procedure
Step 1 Select Network Setting > TCP/IP.
Step 2 Configure parameters.

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 Figure 3-32 TCP/IP

Table 3-18 Description of TCP/IP

Parameter Description
IP Version IPv4
MAC Address MAC address of the Access Controller.
● Static : Manually enter IP address, subnet mask, and gateway.
● DHCP : It stands for Dynamic Host Configuration Protocol.
Mode When DHCP is turned on, the Access Controller will
automatically be assigned with IP address, subnet mask, and
gateway.

IP Address If you select static mode, configure the IP address, subnet mask
Subnet Mask and gateway.

Default Gateway
IP address and gateway must be on the same network segment.

Preferred DNS Set IP address of the preferred DNS server.

Alternate DNS Set IP address of the alternate DNS server.
Step 3 Click OK.

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3.12.2 Configuring Ports
You can limit access to the Access Controller at the same through web, desktop client and phone.
Procedure
Step 1 Select Network Setting > Port.
Step 2 Configure port numbers.
Figure 3-33 Configure ports

Except Max Connection and RTSP Port, you need to restart the Access Controller to
make the configurations effective after you change other parameters.

Table 3-19 Description of ports

Parameter Description
You can set the maximum number of clients (such as web,
Max Connection desktop client and phone) that can access the Access
Terminal at the same time.
TCP Port Default value is 37777.
Default value is 80. If you want to change the port number,
HTTP Port add the new port number after the IP address when you log
in to the webpage.
HTTPS Port Default value is 443.
RTSP Port Default value is 554.
Step 3 Click OK.

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3.12.3 Configuring Automatic Registration
The Access Controller reports its address to the designated server so that you can get access to the
Access Controller through the management platform.
Procedure
Step 1 On the home page, select Network Setting > Register.
Step 2 Enable the automatic registration function and configure the parameters.
Figure 3-34 Register

Table 3-20 Automatic registration description

Parameter Description
Host IP The IP address or the domain name of the server.
Port The port of the server used for automatic registration.
Enter the sub-device ID (user defined).

Sub-Device ID When you add the Access Controller to the management platform,
the sub-device ID on the management platform must conform to the
defined sub-device ID on the Access Controller.

Step 3 Click Apply.

3.12.4 Configuring Cloud Service

The cloud service provides a NAT penetration service. Users can manage multiple devices through
DMSS. You do not have to apply for dynamic domain name, configuring port mapping or deploying
server.
Procedure
Step 1 On the home page, select Network Setting > Cloud Service.
Step 2 Turn on the cloud service function.

65
 Figure 3-35 Cloud service

Step 3 Click OK.

Related Operations
Download DMSS and sign up, you can scan the QR code through DMSS to add the Access
Controller to it.

3.12.5 Configuring Serial Port

Procedure
Step 1 On the home page, select Network Setting > Wiegand serial port setting.
Step 2 Select a port type.
Figure 3-36 Serial port

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 ● Select Reader when the Access Controller connects to a card reader.
● Select Controller when the Access Controller functions as a card reader, and the
Access Controller will send data to the Access Controller to control access.
Output Data type:
Card: Outputs data based on card number when users swipe card to unlock door;
outputs data based on user's first card number when they use other unlock
methods.
No.: Outputs data based on the user ID.
● Select Reader (OSDP) when the Access Controller is connected to a card reader based
on OSDP protocol.
● Security Module: When a security module is connected, the exit button, lock and fire
alarm linkage will be not effective.

3.12.6 Configuring Wiegand

The access controller allows for both Wiegand input and Output mode.
Procedure
Step 1 On the Main Menu, select Connection > Wiegand.
Step 2 Select a Wiegand.
Figure 3-37 Wiegand output

● Select Wiegand Input when you connect an external card reader to the Access
Controller.
● Select Wiegand Output when the Access Controller functions as a card reader, and
you need to connect it to a controller or another access terminal.

Table 3-21 Description of Wiegand output

Parameter Description

Select a Wiegand format to read card numbers or ID numbers.

Wiegand Output Type

● Wiegand26 : Reads three bytes or six digits.
● Wiegand34 : Reads four bytes or eight digits.
● Wiegand66 : Reads eight bytes or sixteen digits.

67
 Parameter Description
Pulse Width
Enter the pulse width and pulse interval of Wiegand output.
Pulse Interval

Select the type of output data.

Output Data Type ● User ID : Outputs data based on user ID.
● Card No. : Outputs data based on user's first card number.

3.13 Safety Management

3.13.1 Configuring IP Authority
Procedure
Step 1 Log in to the webpage.
Step 2 Click Safety Mgmt. > IP Authority.
Figure 3-38 IP authority

Step 3 Select a cybersecurity mode from the Type list.

● Network Access : Set allowlist and blocklist to control access to the access controller.
● Prohibit PING : Enable PING prohibited function, and the access controller will not
respond to the Ping request.
● Anti Half Connection : Enable Anti Half Connection function, and the access
controller can still function properly under half connection attack.

3.13.1.1 Network Access

Procedure
Step 1 Select Network Access from the Type list.
Step 2 Select the Enable check box.

68
 Figure 3-39 Network access

Step 3 Select Allow List or Block List.

Step 4 Click Add.
Figure 3-40 Add IP

Step 5 Configure parameters.

69
 Table 3-22 Description of adding IP parameters

Parameter Description
Type Select the address type from the Type list.
IP Version IPv4 by default.
Select All Ports check box, and your settings will apply to all
All Ports
ports.
Device Start Port If you clear All Ports check box, set the device start port and
Device End Port device end port.

Step 6 Click Save , and the IP Authority interface is displayed.

Step 7 Click OK.
● Click to edit the allowlist or blocklist.
● Click to delete the allowlist or blocklist

3.13.1.2 Prohibit PING

Procedure
Step 1 Select Prohibit PING from the Type list.
Step 2 Select the Enable check box.
Figure 3-41 Prohibit PING

Step 3 Click OK.

3.13.1.3 Anti Half Connection

Procedure
Step 1 Select the Anti Half Connection from the Type list.
Step 2 Select the Enable check box.
Step 3 Click OK.

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3.13.2 Configuring System
Procedure
Step 1 Log in to the web interface.
Step 2 Select Safety Mgmt. > System Service.
Step 3 Enable or disable the system services as needed.
Figure 3-42 System service

Table 3-23 Description of system service

Parameter Description

Secure Shell (SSH) is a cryptographic network protocol for operating

network services securely over an unsecured network.
SSH
When SSH is enabled, SSH provides cryptographic service for the data
transmission.

If enabled, you can reset the password. This function is enabled by

PWD Reset Enable
default.

Common Gateway Interface (CGI) offers a standard protocol for web

servers to execute programs similarly to console applications running on
CGI a server that dynamically generates webpages.
When CGI is enabled, CGI commands can be used. The CGI is enabled by
default.

Enable other devices to pull the video stream of the VTO via the ONVIF
ONVIF
protocol.
Audio and Video
If this function is enabled, audio and video transmission is automatically
Transmission
encrypted.
Encryption

71
 Parameter Description
If this function is enabled, audio and video transmission is encrypted via
RTSP Over TLS
THE RTSP protocol.

Hypertext Transfer Protocol Secure (HTTPS) is a protocol for secure

communication over a computer network.
HTTPS
When HTTPS is enabled, HTTPS will be used to access CGI commands;
otherwise HTTP will be used.

Compatible with
TLSv1.1 and earlier Enable this function if your browser is using TLS V1.1 or earlier versions.
versions
Emergency
Enable it for faults analysis and maintenance.
Maintenance
Password Expires in Set the password expiration date.
Step 4 Click OK.

3.13.2.1 Creating Server Certificate

Configure HTTPS server to improve your website security with server certificate.
Background Information

● If you use HTTPS for the first time or the IP address of the Access Controller is changed, create a
server certificate and install a root certificate.
● If you use another computer to log in to the webpage of the Access Controller, you need to
download and install the root certificate again on the new computer or copy the root certificate
to the it.

Procedure
Step 1 On the System Service page, click Create Server Certificate.
Step 2 Enter information and click OK.
The Access Controller will restart.

72
 Figure 3-43 Create Server Certificate

3.13.2.2 Downloading Root Certificate

Procedure
Step 1 On the System Service page, click Download Root Certificate.
Step 2 Double-click the file that you have downloaded, and then click Open.
Figure 3-44 File download

Step 3 Click Install Certificate.

73
 Figure 3-45 Certificate information

Step 4 Select Current User or Local Machine, and then click Next.

74
 Figure 3-46 Certificate import wizard (1)

Step 5 Select the appropriate storage location.

1. Select Place all certificates in the following store.
2. Click Browse to import the certificate to the Trusted Root Certification Authorities
store, and then click Next.

75
 Figure 3-47 Certificate Import Wizard (2)

Step 6 Click Finish.

76
 Figure 3-48 Certificate import wizard (3)

3.14 User Management

You can add or delete users, change users' passwords, and enter an email address for resetting the
password when you forget your password.

3.14.1 Adding Users

You can add new users and then they can log in to the webpage of the Access Controller.
Procedure
Step 1 On the home page, select User Mgmt. > User Mgmt..
Step 2 Click Add, and enter the user information.

● The username cannot be the same with existing account. The username consists of up
to 31 characters and only allows for numbers, letters, underscores, midlines, dots, or @.
● The password must consist of 8 to 32 non-blank characters and contain at least two
types of the following characters: Upper case, lower case, numbers, and special
characters (excluding ' " ; : &).

77
 Set a high-security password by following the password strength prompt.
Figure 3-49 Add user

Step 3 Click OK.

Only admin account can change password and admin account cannot be deleted.

3.14.2 Adding ONVIF Users

Background Information
Open Network Video Interface Forum (ONVIF), a global and open industry forum that is established
for the development of a global open standard for the interface of physical IP-based security
products, which allows the compatibility from different manufactures. ONVIF users have their
identities verified through ONVIF protocol. The default ONVIF user is admin.
Procedure
Step 1 On the home page, select User Mgmt. > Onvif User.
Step 2 Click Add and then configure parameters.

78
 Figure 3-50 Add ONVIF user

Table 3-24 ONVIF user description

Parameter Description
The username cannot be the same with existing account. The
Username username consists of up to 31 characters and only allows for
numbers, letters, underscores, midlines, dots, or @.
The password must consist of 8 to 32 non-blank characters
and contain at least two types of the following characters:
Password
Upper case, lower case, numbers, and special characters
(excluding ' " ; : &).
There three permission groups which represents different
permission levels.
● admin: You can view and manage other user accounts on
the ONVIF Device Manager.
Group
● Operator: You cannot view or manage other user accounts
on the ONVIF Device Manager.
● User: You cannot view or manage other user accounts and
system logs on the ONVIF Device Manager.

Step 3 Click OK.

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3.14.3 Viewing Online Users
You can view online users who currently log in to the webpage. On the home page, select Online
User .

3.15 Maintenance
You can regularly restart the Access Controller during the idle time to improve its performance.
Procedure
Step 1 Log in to the webpage.
Step 2 Select Maintenance.
Figure 3-51 Maintenance

Step 3 Set the time, and then click OK.

Step 4 (Optional) Click Reboot Device, the Access Controller will restart immediately.

3.16 Configuration Management

When more than one Access Controller need the same configurations, you can configure
parameters for them by importing or exporting configuration files.

3.16.1 Exporting/Importing Configuration Files

You can import or export the configuration file of the Access Controller. When you want to apply
the same configurations to multiple devices, you can import the configuration file to them.
Procedure
Step 1 Log in to the webpage.
Step 2 Select Config Mgmt. > Config Mgmt..

80
 Figure 3-52 Configuration management

Step 3 Export or import configuration files.

● Export configuration file.
Click Export Configuration to download the file to the local.

IP will not be exported.

● Import configuration file.
1. Click Browse to select the configuration file.
2. Click Import configuration.

Configuration file can only be imported to the device with the same model.

3.16.2 Restoring Factory Defaults

Background Information

Restoring the Access Controller to default configurations will cause data loss. Please be advised.

Procedure
Step 1 Select Config Mgmt. > Default
Step 2 Restore factory defaults if necessary.
● Restore Factory : Resets configurations of the Access Controller and delete all data.
● Restore Factory (Save user & log) : Resets configurations of the Access Controller
and deletes all data except for user information and logs.

3.17 Updating the System

● Use the correct update file. Make sure you get the correct update file from the technical support.
● Do not disconnect the power supply or network, or restart or shut down the Access Controller
during the update.

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3.17.1 File Update
Procedure
Step 1 On the home page, select Upgrade.
Step 2 In the File Upgrade area, click Browse, and then upload the update file.

The upgrade file should be a .bin file.

Step 3 Click Update.
The Access Controller will restart after update completes.

3.17.2 Online Update

Procedure
Step 1 On the home page, select Upgrade.
Step 2 In the Online Upgrade area, select an update method.
● Select Auto Check, the Access Controller will automatically check whether the its
latest version is available.
● Select Manual Check, and you can immediately check whether the latest version is

available.
Step 3 Update the Access Controller when the latest version is available.

3.18 Viewing Version Information

On the home page, select Version Info , and you can view version information, such as device
model, serial number, hardware version, legal information and more.

3.19 Viewing Logs

View logs such as system logs, admin logs, and unlock records.

3.19.1 System Logs

View and search for system logs.
Procedure
Step 1 Log in to the webpage.
Step 2 Select System Log > System Log.
Step 3 Select the time range and the log type, and then click Query.
Click Backup to download the system log.

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3.19.2 Admin Logs
Search for admin logs by using admin ID.
Procedure
Step 1 Log in to the webpage.
Step 2 Select System Log > Admin Log.
Step 3 Enter the admin ID, and then click Query.

3.19.3 Unlocking Logs

Search for unlock records and export them.
Procedure
Step 1 Log in to the webpage.
Step 2 Select System Log > Search Records.
Step 3 Select the time range and the log type, and then click Query.
You can click Export Data to download the log.

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 4 Smart PSS Lite Configuration
This section introduces how to manage and configure the Access Controller through Smart PSS
Lite.

4.1 Installing and Logging In

Install and log in to Smart PSS Lite. For details, see the user manual of Smart PSS Lite.
Procedure
Step 1 Get the software package of the Smart PSS Lite from the technical support, and then
install and run the software according to instructions.
Step 2 Initialize Smart PSS Lite when you log in for the first time, including setting password and
security questions.

Set the password is for the first-time use, and then set security questions to reset your
password when you forgot it.
Step 3 Enter your username and password to log in to Smart PSS Lite.

4.2 Adding Devices

You need to add the Device to Smart PSS Lite. You can add them in batches or individually.

4.2.1 Adding Device One By One

You can add devices one by one through entering their IP addresses or domain names.
Procedure
Step 1 On the Device Manager page, click Add.
Step 2 Configure the information of the device.

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 Figure 4-1 Add devices

Table 4-1 Parameters of IP adding

Parameter Description
We recommend you name devices with the monitoring area for easy
Device Name
identification.
Select IP/Domain.
Method to add ● IP/Domain: Enter the IP address or domain name of the device.
● SN: Enter the serial number of the device.

Enter the port number, and the port number is 37777 by default. The
Port
actual port number might differ according to different models.
User Name Enter the username of the device.
Password Enter the password of the device.
Step 3 Click Add.
You can click Add and Continue to add more devices.

4.2.2 Adding Devices in Batches

Background Information

● We recommend you add devices by automatically search when you need to add devices in
batches within the same network segment, or when the network segment is known but the
exact IP addresses of devices are not known.
● Close ConfigTool and DSS when you configure devices; otherwise, you may not be able to find
all devices.

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Procedure
Step 1 On the Device Manager page, click Auto Search.
Step 2 Select a search method.
● Auto Search: Enter the username and the password of the device. The system will
automatically search for devices that are on the same network to your computer.
● Device Segment Search: Enter the username and the password of the device, and then
define the start IP and the end IP. The system will automatically search for devices in
this IP range.

You can select both methods for the system to automatically search for devices on the
network your computer is connected to and other networks.
Figure 4-2 Search for devices

Step 3 Click devices, and then click Add.

Step 4 Enter the login user name and password, and then click OK.
Results
After the devices are successfully added, they are displayed on this page.
Figure 4-3 Added devices

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4.3 User Management
Add users, assign cards to them, and configure their access permissions.

4.3.1 Configuring Card Type

Set the card type before you assign cards to users. For example, if the assigned card is an ID card,
set card type to ID card.
Procedure
Step 1 Log in to Smart PSS Lite.
Step 2 Click Access Solution > Personnel Manager > User.
Step 3 On the Card Issuing Type and then select a card type.

Make sure that the card type is same to the actually assigned card; otherwise, the card
number cannot be read.
Step 4 Click OK.

4.3.2 Adding Users

4.3.2.1 Adding Users One by One

Procedure
Step 1 Select Personnel > Personnel Manager > Add.
Step 2 Enter basic information of staff.
1. Select Basic Info.
2. Add basic information of staff.
3. Take snapshot or upload picture, and then click Finish.

● The card number can be read automatically or filled in manually. To automatically

read card number, select the card reader next to Card No., and then place the card
on the card reader. The card number will be read automatically.
● You can select multiple USB cameras to snap pictures.
● Set password
Click Add to add the password.
● Configure card

a. Click to select Device or Card issuer as card reader.

b. Add cards.
c. After adding, you can select the card as main card or duress card, or replace the
card with a new one, or delete the card.
d. Click to display the QR code of the card.

Only 8-digit card number in hexadecimal mode can display the QR code of the
card.
● Configure fingerprint

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 a. Click to select Device or Fingerprint Scanner as the fingerprint collector.
b. Add fingerprint. Select Add > Add Fingerprint, and then press finger on the
scanner for three times continuously.
Figure 4-4 Add basic information

Step 3 Click Extended information to add extended information of the personnel, and then
click Finish to save.

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 Figure 4-5 Add extended information

Step 4 Configure permissions.

1. Click .
2. Enter the group name, remarks (optional), and select a time template.
3. Select verification methods and doors.
Step 5 Configure permissions. For details, see "4.3.3 Assigning Access Permission".
1. Select Group.
2. Enter the group name, remarks (optional), and select a time template.
3. Select verification methods and doors.
4. Click OK.

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 Figure 4-6 Configure permission groups

Step 6 Click Finish.

After completing adding, you can click to modify information or add details in the list
of staff.

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4.3.2.2 Adding Users in Batches

Procedure
Step 1 Click Personnel Manger > Batch Update > Batch Add.
Step 2 Select Card issuer or Device from the Device list, and then configure the parameters.
Figure 4-7 Add users in batches

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 Table 4-2 Add users in batches parameters

Parameter Description
Start No. The user ID starts with the number you defined.
Quantity The number of users you want to add.
Department Select the department that the user belongs to.
Effective Time/Expired Time The users can unlock the door within the defined period.
Step 3 Click Read Card No., and swipe cards on the card reader.
The card number will be read automatically.
Step 4 Click OK.

4.3.3 Assigning Access Permission

Create a permission group that is a collection of door access permissions, and then link users with
the group so that users can unlock doors associated with the permission group.
Procedure
Step 1 Click Access Solution > Personnel Manger > Permission.
Step 2 Click .
Step 3 Enter the group name, remarks (optional), and select a time template.
Step 4 Select verification methods and doors.
Step 5 Click OK.
Figure 4-8 Create a permission group

Step 6 Click of the permission group.

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 Step 7 Select users to associate them with the permission group.
Figure 4-9 Add users to a permission group

Step 8 Click OK.

Users can unlock the door in this permission group after valid identity verification.

4.4 Access Management

4.4.1 Remotely Opening and Closing Door

You can remotely monitor and control door through the platform. For example, you can remotely
open or close the door.
Procedure
Step 1 Click Access Solution > Access Manager on the home page.
Step 2 Remotely control the door.
● Select the door, right click and select Open or Close to open or close the door.
Figure 4-10 Open door

● : Open or close the door.

● : View the live video of the door.

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Related Operations
● Event filtering: Select the event type in the Event Info, and the event list displays the selected
event type, such as alarm events and abnormal events.
● Event refresh locking: Click to lock the event list, and then event list will stop refreshing. Click
to unlock.
● Event deleting: Click to clear all events in the event list.

4.4.2 Setting Always Open and Always Close

After setting always open or always close, the door remains open or closed all the time.
Procedure
Step 1 Click Access Solution > Access Manager on the Home page.
Step 2 Click Always Open or Always Close to open or close the door.
Figure 4-11 Always open or close

The door will remain open or closed all the time. You can click Normal to restore the
access control to normal status, and then the door will be open or closed based on the
configured verification methods.

4.4.3 Monitoring Door Status

Procedure
Step 1 Click Access Solution > Access Manager on the home page.
Step 2 Select the device in the device tree, and right click the device and then select Start Real-
time Event Monitoring.
Real-time access control events will display in the event list.

Click Stop Monitor, real-time access control events will not display.

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 Figure 4-12 Monitor door status

Related Operations
● Show All Door: Displays all doors controlled by the Device.
● Reboot: Restart the Device.
● Details: View the device details, such as IP address, model, and status.

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 Appendix 1 Important Points of Intercom
Operation
The Access Controller can function as VTO to realize intercom function.
Prerequisites
The intercom function is configured on the Access Controller and VTO.
Procedure
Step 1 On the standby screen, tap
Step 2 Enter the room No, and then tap .

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Appendix 2 Important Points of QR Code
Scanning
Access Controller: Place the QR code on your phone at a distance of 30 mm–50 mm away from the
QR code scanning lens. It supports QR code that is 22 mm × 22 mm–50 mm × 50 mm and less than
128 bytes in size.

● QR code detection distance differs depending on the bytes and size of QR code.
● Make sure the QR code is aligned with the lens, and avoid direct sunlight.
Appendix Figure 2-1 QR code scanning

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 Appendix 3 Important Points of Fingerprint
Registration Instructions
When you register the fingerprint, pay attention to the following points:
● Make sure that your fingers and the scanner surface are clean and dry.
● Press your finger on the center of the fingerprint scanner.
● Do not put the fingerprint sensor in a place with intense light, high temperature, and high
humidity.
● If your fingerprints are unclear, use other unlocking methods.

Fingers Recommended

Forefingers, middle fingers, and ring fingers are recommended. Thumbs and little fingers cannot be
put at the recording center easily.
Appendix Figure 3-1 Recommended fingers

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How to Press Your Fingerprint on the Scanner

Appendix Figure 3-2 Correct placement

Appendix Figure 3-3 Wrong placement

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 Appendix 4 Important Points of Face
Registration
Before Registration

● Glasses, hats, and beards might influence face recognition performance.

● Do not cover your eyebrows when wearing hats.
● Do not change your beard style greatly if you use the Device; otherwise face recognition might
fail.
● Keep your face clean.
● Keep the Device at least 2 meters away from light source and at least 3 meters away from
windows or doors; otherwise backlight and direct sunlight might influence face recognition
performance of the access controller.

During Registration

● You can register faces through the Device or through the platform. For registration through the
platform, see the platform user manual.
● Make your head center on the photo capture frame. The face image will be captured
automatically.

● Do not shake your head or body, otherwise the registration might fail.
● Avoid 2 faces appear in the capture frame at the same time.

Face Position

If your face is not at the appropriate position, face recognition accuracy might be affected.

The face position below is for reference only, and might differ from the actual situation.

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 Appendix Figure 4-1 Appropriate face position

Requirements of Faces

● Make sure that the face is clean and forehead is not covered by hair.
● Do not wear glasses, hats, heavy beards, or other face ornaments that influence face image
recording.
● With eyes open, without facial expressions, and make your face toward the center of camera.
● When recording your face or during face recognition, do not keep your face too close to or too
far from the camera.
Appendix Figure 4-2 Head position

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 Appendix Figure 4-3 Face distance

● When importing face images through the management platform, make sure that image
resolution is within the range from 150 × 300 pixels to 600 × 1200 pixels. It is recommended that
the resolution be greater than 500 × 500 pixels, the image size be less than 100 KB, and the
image name and person ID be the same.
● Make sure that the face takes up more than 1/3 but no more than 2/3 of the whole image area,
and the aspect ratio does not exceed 1:2.

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 Appendix 5 Security Recommendation
Account Management

1. Use complex passwords

Please refer to the following suggestions to set passwords:
● The length should not be less than 8 characters;
● Include at least two types of characters: upper and lower case letters, numbers and symbols;
● Do not contain the account name or the account name in reverse order;
● Do not use continuous characters, such as 123, abc, etc.;
● Do not use repeating characters, such as 111, aaa, etc.

2. Change passwords periodically

It is recommended to periodically change the device password to reduce the risk of being
guessed or cracked.
3. Allocate accounts and permissions appropriately
Appropriately add users based on service and management requirements and assign minimum
permission sets to users.
4. Enable account lockout function
The account lockout function is enabled by default. You are advised to keep it enabled to
protect account security. After multiple failed password attempts, the corresponding account
and source IP address will be locked.
5. Set and update password reset information in a timely manner
The device supports password reset function. To reduce the risk of this function being used by
threat actors, if there is any change in the information, please modify it in time. When setting
security questions, it is recommended not to use easily guessed answers.

Service Configuration

1. Enable HTTPS
It is recommended that you enable HTTPS to access web services through secure channels.
2. Encrypted transmission of audio and video
If your audio and video data contents are very important or sensitive, it is recommended to use
encrypted transmission function in order to reduce the risk of your audio and video data being
eavesdropped during transmission.
3. Turn off non-essential services and use safe mode
If not needed, it is recommended to turn off some services such as SSH, SNMP, SMTP, UPnP, AP
hotspot etc., to reduce the attack surfaces.
If necessary, it is highly recommended to choose safe modes, including but not limited to the
following services:
● SNMP: Choose SNMP v3, and set up strong encryption and authentication passwords.
● SMTP: Choose TLS to access mailbox server.
● FTP: Choose SFTP, and set up complex passwords.
● AP hotspot: Choose WPA2-PSK encryption mode, and set up complex passwords.

4. Change HTTP and other default service ports

It is recommended that you change the default port of HTTP and other services to any port
between 1024 and 65535 to reduce the risk of being guessed by threat actors.

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Network Configuration

1. Enable Allow list

It is recommended that you turn on the allow list function, and only allow IP in the allow list to
access the device. Therefore, please be sure to add your computer IP address and supporting
device IP address to the allow list.
2. MAC address binding
It is recommended that you bind the IP address of the gateway to the MAC address on the
device to reduce the risk of ARP spoofing.
3. Build a secure network environment
In order to better ensure the security of devices and reduce potential cyber risks, the following
are recommended:
● Disable the port mapping function of the router to avoid direct access to the intranet devices
from external network;
● According to the actual network needs, partition the network: if there is no communication
demand between the two subnets, it is recommended to use VLAN, gateway and other
methods to partition the network to achieve network isolation;
● Stablish 802.1x access authentication system to reduce the risk of illegal terminal access to
the private network.

Security Auditing

1. Check online users

It is recommended to check online users regularly to identify illegal users.
2. Check device log
By viewing logs, you can learn about the IP addresses that attempt to log in to the device and
key operations of the logged users.
3. Configure network log
Due to the limited storage capacity of devices, the stored log is limited. If you need to save the
log for a long time, it is recommended to enable the network log function to ensure that the
critical logs are synchronized to the network log server for tracing.

Software Security

1. Update firmware in time

According to the industry standard operating specifications, the firmware of devices needs to be
updated to the latest version in time in order to ensure that the device has the latest functions
and security. If the device is connected to the public network, it is recommended to enable the
online upgrade automatic detection function, so as to obtain the firmware update information
released by the manufacturer in a timely manner.
2. Update client software in time
It is recommended to download and use the latest client software.

Physical Protection

It is recommended that you carry out physical protection for devices (especially storage devices),
such as placing the device in a dedicated machine room and cabinet, and having access control

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and key management in place to prevent unauthorized personnel from damaging hardware and
other peripheral equipment (e.g. USB flash disk, serial port).

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