10 STAY IN TOUCH

LESSON A ON A CALL
Unit Goals
Lesson A
1. Talk about ways to stay in touch
2. Make formal and polite calls

Lesson B
1. Discuss how you use the phone
2. Communicate informally
 Ask & Answer
1. Would you like to be part of
an online event like this?
Why or why not?
+ Yes, I would because…
- No, I wouldn’t because…
2. How do you normally stay in
touch with family and
friends? By texting? Video
calls?
I stay in touch with my
family by ______, _____ or
____.
WARM-UP VIDEO
 A. Work with a partner. Ask
and answer the following
question.
I usually look for new
information using ….

When you want to find out

new facts and information,
where do you look?
 B. Watch the video and answer
the questions.
Where can you call to find out You can call
information? ______________________.

Who will answer the phone? ___________will answer it.

Why does Rosa think people People often call them because
often call them? _____________________________
_________________________ and
_____________________________.
 C. Watch the video again and
write the missing numbers.
1. The telephone number is ___________.

2. There are ___ librarians on the team.

3. The helpline began in ____.

4. They receive around ______ calls per year.

5. A great white shark has around ____ teeth.

 D. Ask and answer the
following questions.
Would you prefer to use the Internet to find the answer to a
question or to call the New York Public Library and ask a
librarian? Why?

I would rather ________ to

find the answer to a
question because…….
If you called the New York Public
Library, what question would
you like to ask? I would probably ask
“_______?”
VOCABULARY
 Talk for a Answer the questions with a partner.
minute
Do you spend a lot of
time on your phone?
I think I spend around
_________ a day on my phone.
(time)

What do you use your

cellphone for? I use my phone to
____________.
(activities)
 A. Read the article. Then answer
the questions below.

1. What three things do most teenagers use their

phones for?
They use it to pass time, stay in touch and check messages.
___________________________________
2. What do adults also use their phones for?
They use it to work, make video calls and attend virtual meetings.
_______________________________________
3. What makes teens and adults feel anxious?
___________________
They feel anxious when their phones are on silent and when
they don’t have signal.
__________________
B. Does any of the information
surprise you? Why or why not?

+ Yes, it does because…

- No, it doesn’t because…
C. Complete each phrase in the Word Bank
with the missing verb or noun. The
answers are in the article.
Phone use
pass/spend time:
dedicate time to an activity

It’s important to pass time with your family,

and not just spend time using your cell phone.
Phone use
Get in touch: to communicate with
Stay in touch/contact: to maintain communication with someone

I got in touch with my friends from high school after

five years. I hope we stay in touch for a long time.
Phone use
Check something:
to review or read something

After work, I check my phone to check my

messages, emails and calls.
Phone use
Make a call (to someone): to call someone
Return a call: to call someone after you didn’t answer

I made a call to Nadia, but she didn’t answer. I think

she will return my call later.
Phone use
Attend
+ place / event:
Go to
to be present

I have to attend a meeting tomorrow. After that, I

have to go to the gym.
Phone use
a(n) message/text/email:
to receive a notification

Maria gets messages all the time. She’s really

popular. She gets likes on all her posts.
Phone use
be on silent/mute:
the sound is turned off

Sorry, I didn’t respond. My phone was on silent

because I was at the theater, but it isn’t on mute
anymore.
Phone use
Not get/have a signal:
Not connected to a cellular network.

A: I cannot get a signal here. What about you?

B: I do not have a signal either.
 Complete with the words in the box. Use the
correct verb tense. Use negative when
necessary.
stay in touch – passes time - check your phone – don’t
have signal – return a call – on mute – attend – get
1. Is your phone __________? We are in a museum.
2. Andres ___________ playing video games in his free time.
3. Don’t forget to __________ the dentist’s appoint tomorrow!
4. Did you _______ the email I sent you? It’s important.
5. I’m sorry. I have to leave the class. I have to ________________.
My mother called me.
6. You can’t __________________during an exam. No phones
allowed.
7. I’m not getting any messages. I think I _____________________.
8. I ______________ with old friends from school. We talk once a
month or so.
 D. Ask and answer the questions
in pairs.
What are the three most important things you use your phone for?
I use my phone for __, __, and __.
When you wake up, what is the first thing you look at on your
phone?
The first thing I look at is ___.
Do you normally stay in touch by texting, calling, or making video
calls? What does it depend on?
I stay in contact by ______. It depends on ____.
How do you feel when your phone is on silent or you don’t have a
signal?
I feel ______ when my phone is on silent or I don’t have signal.
LISTENING
 Talk for a Answer the questions with a partner.
minute
Do you make video calls or normal calls?

I prefer to make __ because….

What are some problems that can happen on a

video call? What about a phone call?

Some problems on a video call are…. and for

phone calls, some problems are….
 A. Listen to six conversations.
Which are phone calls? Which are
video calls? Write P for phone or
V for video.
1. _____ 2. _____ 3. _____

4. _____ 5. _____ 6. _____

I think 1 is a ____ call because …..

I agree. I think 2 is a ____ call because….

B. Read the sentences below. Then listen
again to the six conversations and decide
which sentence could come next in each
one.

Listen and check your answers.

 A: Hi, Can I make an
appointment with Doctor Lopez
for tomorrow at 10?
B: Sure, no problem. Doctor Lopez
is free at 10. I just need your name
and phone number please
A: My name is
Maria Quispe, and my
phone number is 548-1678
B: 5-4-8-1-6-7-
9?

A: No, 1-6-7-8.
B: Ok, got it.
See you Which number has
tomorrow! more stress? Why?
 D. Pronunciation. Stress in
clarification of nouns.
Why does B stress the
underlined number?

I think 9 is stressed
A: My number is 555-6749 because______. What
do you think?
I think....
B: 555-6 7 4 9

A: Yes. 6-7-4-9
 E. Listen and complete the
dialogs.
1. A: My skype username is nancy_p12. How to say these symbols:
@ = at
B: Did you say _______________?
_ = underscore
A: No, p12. That's p as in Paul. # = hashtag
2. A: My username is @photoguy.
B: __________________?
A: That's correct. Compare your
anwsers and
3. A: My email address is [email protected].
B: Was that _______________at sf.edu? practice the
A: No, it's joy m as in Mary. conversations
 !
Talk for a Answer the questions with a
minute partner.

What does the voicemail greeting on

your cell phone say?
My voicemail greeting
says __________.
Do you leave
messages? Why?

Yes, I leave messages because

____________. / No, I don't leave
messages because __________.
SPEAKING
 !
Talk for a Answer the questions with a
minute partner.

What expressions do you

use when you call a friend
on the phone?
I usually say_______

Would you use the same expressions

when you call a company?
When I call a company, I
_____________________ .
 A. Celia and Lisa are chatting when their
phone call is interrupted. Listen to the
conversations. Then answer the questions.
a b

2
1 Why is Lisa and Celia’s
Which conversation is conversation interrupted?
more formal?
a / b conversation is
I think the _______ It’s interrupted because…
more formal because _______.
B. Practice the conversation in A with
two classmates. Use your own names
in the conversation.
 Using the Phone * formal
Using the Phone
Hi, _______.
Hi, is _____ there?
Asking for someone: Can I speak to _____, please?
Hello, May/Could I speak to ___ , please? *
Responding: This is ______. / Speaking.
Asking for the caller’s Who’s calling?
identification: May I ask who’s calling? *
Hang on.
Asking for someone
Can you hang on (for a moment / second)?
to wait: Would / Could you hold (for a moment / second)? *
Can I take a message?
Taking a message: May I take a message? *
Would you like to leave a message? *
C. Make the conversation below more
formal. Use the useful expressions to
help you.
D. Role-play a new phone conversation between
Hana and Martin from C. This time Kurt is home.
Before you begin, decide if the conversation will
be formal or informal.

Hello?
Hi! May I speak to
Kurt, please?

Who's calling?
This is Hana, we study at
ICPNA together

…
 E. Perform your conversation from D to
another pair, they will guess which one is
more formal.

I think the first conversation was

more formal.

Why do you say that?

I say that because......

Also, they said..........

 !
Talk for a Answer the questions with a
minute partner.

When you receive a message, do you

usually tell the person about it
immediately? Or do you forget to do
it?

When I receive a message, I

usually __________.
GRAMMAR
 !
Talk for a Answer the questions with a
minute partner.

In what situations do you ask

for permission?

I ask for permission when ….

Who do you typically ask

permission from?

I typically ask ….
 Asking for Permission
The use of simple past tense verb makes requests with Would
sound slightly more polite and formal.

Would + it be OK + If + subject + Past Tense verb + Noun?

Certainly.
Of course.
Would it be OK If I closed the door? Sure, no problem.

I’m sorry, but …

 Asking for Permission
Use the past tense in sentences with Would to sound slightly more
polite and formal.

Would + you mind + if + subject + Past Tense verb + Noun?

No, not at all.

No, go ahead.
Would you mind if I closed the door?

NOTE: To agree to a request with Would you I’m sorry, but …

mind/Do you mind, answer with no to give
your permission.
 Asking for Permission
Use the base form in sentences with Do you mind to ask for
permission.

Do + you mind + if + subject + verb base form + Noun?

No, not at all.

No, go ahead.
Do you mind if I open the door?

NOTE: To agree to a request with Would you I’m sorry, but …

mind/Do you mind, answer with no to give
your permission.
 Asking for Permission
Use can/could/may and the base form of the verbs. Could and May
are slightly more formal.

May/Could/Can + subject + verb base form + Noun?

Certainly.
May/Could I close the door? Of course.
Sure, no problem.

Can I take a picture?

I’m sorry, but …
A. Unscramble the words to make
questions (p. 71 Activity A).
B. Complete the sentences on page 71
Activity B then practice with a
partner.
 C. In your notebook, write the
opposite response to each question
in B.

No, No
not at all. at all

I’m
Certainly. sorry

sorry, but I go
I’m No have to do my homework.

OfSure
course. problem
What requests can flight
attendants make?

They can ask you to sit down

and put your seatbelt on.

How can they ask you to do that?

Would you sit down, please?

The plane is ready for take-off...
 B. Look at the photo. Use the words in
parentheses to complete the questions.
1. (move to another seat) p. 17
Would you _________________________?
2. (have a vegetarian meal)
May _________________________?
3. (use the restroom now)
Would it _________________________?
3. (turn on my laptop now)
Can ____________________?
C. Use the words in parentheses to ask
for permission.
p. 17
 !
D. With a partner, take turns asking and
Talk for 3
answering the questions in C. Refuse
(say no to) at least one request and give
a reason. p. 17
Can you turn on the TV?
I've just finished my I have problems with Math. It's
homework. It was easy! really hard for me.

I'm sorry but, I'm going to get

Can I turn on the TV? I
distracted. I really need to finish
want to watch Friends.
my homework!

Oh, come on! Just one episode Just one! Then, you´d better
and then I'll help you! help me! I don't want to fail!
Active English
 !
Talk for a Answer the questions with a
minute partner.

What do you do when

you are unhappy with a
product or a service?

When I’m unhappy with a

service or product, I …
A. Read the article with advice about
customer service over the phone. Is
the article for customers or for customer
service representatives?

I think it’s for _____

because______.
B. Listen to a phone call. What does the
customer service representative do wrong?
Use the five items from the article in A to
help you. To start, the
representative does a
bad job because …

Also, the
representative….
C. Listen to a call with a different customer
service representative. What does she do well?
Use the five items from the article in A to help
you.
This representative is
good because…

In addition, the
representative….
D. Imagine that you are going to make a
call to a customer service representative
about a late product. In your notebook,
write down:
• The name of the product:

• When you ordered it:

• The order number:

• Your contact number:

 E. In pairs, role-play a phone conversation.
Then switch roles and repeat.
Student A: You are the customer. Use your information from D.

Student B: You are the customer service representative. You need to ask
for and write down the customer’s information. Decide if you
are going to be polite and helpful (and solve the problem) or
rude and unfriendly!

Hello, this is Alex Hello, I ordered a tablet from

speaking. I’m so sorry you your website. It was supposed
had to wait. How can I help to arrive four days ago, but I
you this afternoon? haven’t received it yet….
Self-reflection
Think about your progress in Lesson A.
Write 1, 2, 3 and tell a partner.

Talk about... That’s great. Why is that?

Yes, I can.
Picture References
Slide 1 Technology: https://images.pexels.com/photos/3183150/pexels-photo-
3183150.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 2 Laptop: https://c.pxhere.com/photos/48/b9/4k_wallpaper_apple_devices_blur_cellphone_close_up_coffee_cup_c
omputer_depth_of_field-1562775.jpg!d
Slide 4 Laptop and books: https://images.pexels.com/photos/4050315/pexels-photo-
4050315.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 5 Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Laptop and books: https://images.pexels.com/photos/3862153/pexels-photo-
3862153.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 6 People tallking: https://cdn.pixabay.com/photo/2019/09/23/12/37/people-4498458_1280.png
Video: https://cdn.pixabay.com/photo/2015/12/09/22/24/filmklappe-1085692_960_720.png
Slide 7 Pencil: https://cdn.pixabay.com/photo/2013/07/13/12/52/hand-160538_1280.png
Video: https://cdn.pixabay.com/photo/2015/12/09/22/24/filmklappe-1085692_960_720.png
Slide 8 Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Telephone:https://images.pexels.com/photos/2064124/pexels-photo-
2064124.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Google: https://images.pexels.com/photos/16368540/pexels-photo-16368540/free-photo-of-photo-of-a-laptop-
screen-with-google-main-page-on-it.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 10 Timer sign: https://webstockreview.net/images/clipart-clock-emoji-6.png
Smartphone: https://images.pexels.com/photos/699122/pexels-photo-
699122.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 11 Book: https://cdn.pixabay.com/photo/2016/01/23/16/02/book-1157658_1280.png
Slide 12 People talking: https://cdn.pixabay.com/photo/2019/09/23/12/37/people-4498458_1280.png
Picture References
Slide 13 Complete: https://cdn.pixabay.com/photo/2018/02/04/02/46/pen-3128958_1280.png
Slide 14 Family: https://images.pexels.com/photos/5693405/pexels-photo-
5693405.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 15 Graduation: https://images.pexels.com/photos/1205651/pexels-photo-
1205651.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 16 Smartphone: https://images.pexels.com/photos/3856050/pexels-photo-
3856050.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 17 Woman calling: https://images.pexels.com/photos/5206297/pexels-photo-
5206297.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 18 Meeting: https://cdn.pixabay.com/photo/2017/03/28/12/17/chairs-2181994_1280.jpg
Slide 19 Apps: https://images.pexels.com/photos/8296107/pexels-photo-
8296107.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 20 Theater: https://images.pexels.com/photos/109669/pexels-photo-
109669.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 21 X: https://www.freepik.es/vector-gratis/logotipo-degradado-letra-x-
colorido28567179.htm#query=xtra&position=23&fromview=search&track=ais&uuid=323d8e11-e885-4c87-a577-
e29df48754d3
No Signal: https://images.pexels.com/photos/5064614/pexels-photo-
5064614.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 22 Complete: https://cdn.pixabay.com/photo/2018/02/04/02/46/pen-3128958_1280.png
Slide 23 People Talking: https://images.pexels.com/photos/2422280/pexels-photo-
2422280.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Picture References
Slide 24 Texting: https://images.pexels.com/photos/942424/pexels-photo-942424.jpeg
Slide 25 Timer: https://webstockreview.net/images/clipart-clock-emoji-6.png
Social networks: https://images.pexels.com/photos/607812/pexels-photo-607812.jpeg
Slide 26 Listening sign: https://cdn.pixabay.com/photo/2017/09/29/00/39/ear-icon-2797533__340.png
Videocall: https://images.pexels.com/photos/4226140/pexels-photo-
4226140.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 27 Listening sign: https://cdn.pixabay.com/photo/2017/09/29/00/39/ear-icon-2797533__340.png
Slide 28 Phone Call: https://images.pexels.com/photos/3795280/pexels-photo-3795280.jpeg
Slide 29 Thinking: https://images.pexels.com/photos/41522/adult-cute-face-female-41522.jpeg
Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Slide 30 Listening sign: https://cdn.pixabay.com/photo/2017/09/29/00/39/ear-icon-2797533__340.png
Slide 31 Timer sign: https://webstockreview.net/images/clipart-clock-emoji-6.png
Texting: https://images.pexels.com/photos/775091/pexels-photo-775091.jpeg
Slide 32 Phone call: https://images.pexels.com/photos/2451645/pexels-photo-2451645.jpeg
Slide 33 Timer sign: https://webstockreview.net/images/clipart-clock-emoji-6.png
Secretary: https://images.pexels.com/photos/845451/pexels-photo-845451.jpeg
Slide 34 Talking on the phone: https://images.pexels.com/photos/3781890/pexels-photo-3781890.jpeg
Listening sign: https://cdn.pixabay.com/photo/2017/09/29/00/39/ear-icon-2797533__340.png
Slide 35 Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Picture References
Slide 36 Phone: https://images.pexels.com/photos/33999/pexels-
photo.jpg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 37 Write: https://cdn.pixabay.com/photo/2017/06/06/00/33/edit-icon-2375785_960_720.png
Slide 38 Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Slide 39 Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Person: https://images.pexels.com/photos/3551725/pexels-photo-3551725.jpeg
Slide 40 Cellphone: https://images.pexels.com/photos/3917748/pexels-photo-3917748.jpeg
Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Slide 41 Girl using phone: https://images.pexels.com/photos/6936070/pexels-photo-6936070.jpeg?
auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 42 Class: https://images.pexels.com/photos/3747161/pexels-photo-3747161.jpeg
Slide 43 Happy face: https://cdn.pixabay.com/photo/2016/09/01/08/24/smiley-1635449_960_720.png
Sad face: https://cdn.pixabay.com/photo/2016/09/01/08/24/smiley-1635448_960_720.png
Slide 44 Happy face: https://cdn.pixabay.com/photo/2016/09/01/08/24/smiley-1635449_960_720.png
Sad face: https://cdn.pixabay.com/photo/2016/09/01/08/24/smiley-1635448_960_720.png
Slide 45 Happy face: https://cdn.pixabay.com/photo/2016/09/01/08/24/smiley-1635449_960_720.png
Sad face: https://cdn.pixabay.com/photo/2016/09/01/08/24/smiley-1635448_960_720.png
Slide 46 Happy face: https://cdn.pixabay.com/photo/2016/09/01/08/24/smiley-1635449_960_720.png
Sad face: https://cdn.pixabay.com/photo/2016/09/01/08/24/smiley-1635448_960_720.png
Slide 47 Person: https://images.pexels.com/photos/3874370/pexels-photo-3874370.jpeg
Write: https://cdn.pixabay.com/photo/2017/06/06/00/33/edit-icon-2375785_960_720.png
Picture References
Slide 48 Write: https://cdn.pixabay.com/photo/2017/06/06/00/33/edit-icon-2375785_960_720.png
Slide 49 Write: https://cdn.pixabay.com/photo/2017/06/06/00/33/edit-icon-2375785_960_720.png
Slide 50 Flight attendant: https://images.pexels.com/photos/2707704/pexels-photo-2707704.jpeg
Slide 51 Write: https://cdn.pixabay.com/photo/2017/06/06/00/33/edit-icon-2375785_960_720.png
Slide 52 Write: https://cdn.pixabay.com/photo/2017/06/06/00/33/edit-icon-2375785_960_720.png
Slide 53 Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Friends: https://images.pexels.com/photos/246367/pexels-photo-246367.jpeg
Slide 54 Telemarketing: https://images.pexels.com/photos/7709262/pexels-photo-
7709262.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 55 Angry: https://images.pexels.com/photos/1587014/pexels-photo-
1587014.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Slide 56 Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Slide 57 Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Slide 58 Practice sign: https://cdn.pixabay.com/photo/2017/09/28/22/14/speech-icon-2797263_960_720.png
Slide 59 Notebook: https://cdn.pixabay.com/photo/2016/07/31/11/52/notepad-1558811_1280.jpg
.png
Write: https://cdn.pixabay.com/photo/2017/06/06/00/33/edit-icon-2375785_960_720.png
Slide 60 Woman: https://images.pexels.com/photos/3727469/pexels-photo-
3727469.jpeg?auto=compress&cs=tinysrgb&w=1260&h=750&dpr=2
Group: https://cdn.pixabay.com/photo/2016/11/14/17/39/group-1824145__340.png
Slide 61 Look for: https://cdn.pixabay.com/photo/2015/12/08/17/40/magnifying-glass-1083378_960_720.png
WorldLink Basic 12