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Expanded Use Case Description 2

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vamshi krishna
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3 views

Expanded Use Case Description 2

Uploaded by

vamshi krishna
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Business Scenario: Title: Sales and Product Data Report

The company operates an e-commerce platform that generates a large volume of


transactional data daily, such as customer purchases, returns, and payments.
Alongside the transactional data, there are key dimensions like customer and
product that need to be included in the reports. However, these dimensions are
subject to changes over time. For instance, customers may update their contact
information, switch to a different loyalty program tier, or change their delivery
preferences. Similarly, product details such as pricing, description, or categorization
may evolve.

The business requires accurate and detailed reporting to make informed decisions.
Reports must account for these changes and reflect the correct historical context of
the data as it was at the time of each transaction.

Reporting Requirements:
The company has outlined the following key reporting needs that the data
warehouse must support:
1. Monthly Sales Performance Report:
- This report should summarize total sales (e.g., revenue, number of items sold)
monthly.
- The report must break down sales by product categories, customer regions, and
sales channels.
- The correct historical customer information (e.g., address, loyalty tier) and
product data (e.g., price, product version) at the time of each transaction must be
included to avoid inaccurate insights.
2. Customer Segmentation Analysis:
- Business analysts need to create reports that group customers into segments
based on their purchasing behavior, loyalty status, and geography.
- These segments may change over time, so the reporting system must be able to
show customer behavior trends, even as customer profiles evolve (e.g., a customer
may move from one region to another, affecting the segmentation criteria over
time).
3. Product Performance Report:
- Reports are required that evaluate product performance over time, including
sales trends, product returns, and inventory movements.
- It is important to reflect product changes in pricing, attributes (e.g., packaging,
product versions), and category shifts accurately in historical reports.
4. Ad-Hoc Reporting for Strategic Decisions:
- Stakeholders frequently request ad-hoc reports to answer specific questions,
such as:
- "What were the total sales for Product X in Region Y over the past year?"
- "Which customers upgraded to the premium loyalty tier, and how has their
purchasing behavior changed?"
- These reports should not only show current data but also reflect historical data,
so the system must be flexible enough to handle complex queries based on both
current and past states of data.

By meeting these reporting needs, the company can gain deeper insights into sales
performance, customer behaviors, and product trends, while ensuring that both
current and historical data are accurately represented in the reports.

Non-Functional Requirements:
Data Accuracy: Reports must show the correct historical state of customers and
products, based on the time of each transaction.
Performance: The ETL process should handle large volumes of data efficiently and
ensure that reports are generated in a timely manner.
Scalability: The solution must scale as the volume of transactions and dimensional
data increases.
Auditability: All changes to dimensional data must be traceable for audit purposes
(e.g., tracking when a customer’s address was updated).
Historical Analysis: The system must support the ability to analyze data both at a
historical level (showing past states) and current-level analysis (using the most
recent dimension data).
Report Delivery:
The report is generated, showing total sales, broken down by customer segments,
regions (using the latest customer address as of the sale date), and product
categories (with the correct price and details at the time of the sale).
The report is shared with stakeholders such as sales teams, who use it to analyze
sales trends over time and develop strategies for different customer segments.
Delivery:
By implementing this solution, business users can:
Generate reports that provide accurate insights into sales performance, considering
changes in customer and product dimensions over time. Make informed business
decisions based on both historical and current data.
Track customer behavior and product performance trends over time.

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