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Importance of Careful Employee Selection
Right employees contribute to organizational performance and help avoid costly
hiring mistakes. Legal considerations: Must follow Equal Employment Opportunity (EEO) laws to avoid discriminatory practices. Selection Process (8 Steps) 1. Initial Screening: Screening inquiries and conducting initial interviews. 2. Application Form: Collect job-relevant information only (e.g., exclude questions on age, race). 3. Employment Tests: Can include performance simulations and work sampling. 4. Comprehensive Interview: In-depth interview to assess areas not covered by application or tests. 5. Background Check: Verification of information (e.g., past employment, criminal records). 6. Conditional Job Offer: Offer contingent on passing checks (e.g., medical exam). 7. Medical/Physical Exam: Assess if the applicant can perform essential job functions. 8. Permanent Job Offer: Final decision typically made by department manager. Employment Testing Personality Tests: Measure traits like introversion and motivation; the "Big Five" factors (e.g., extraversion, conscientiousness). Interest Inventories: Compare interests to those in various occupations. Achievement Tests: Assess knowledge in specific areas (e.g., accounting). Work Samples: Candidates perform actual job tasks for evaluation. Interviews Types: o Structured: Set questions focused on job-related attributes. o Behavioral: Focus on how candidates handled past situations. o Situational: Questions on how candidates would handle hypothetical situations. Effectiveness: Structured interviews are generally more reliable; avoid biases from first impressions and stereotypes. Background Investigation Verifies accuracy of provided information (e.g., education, work history). Often includes reference checks and criminal record checks. Key Elements for Successful Predictors Reliability: Consistency in measuring an attribute. Validity: The extent to which a tool accurately predicts job performance (e.g., content, construct, criterion-related). Cut Scores: Minimum scores to predict success in the job, used to filter candidates. Tips for Candidates Excelling at Interviews Prepare by researching the company, arriving early, maintaining eye contact, and sending a follow-up thank-you note.