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9781108422437 Bartlett & Beamish PPC C M Y K
EIGHTH EDITION
BEAMISH
BARTLETT &
“In this eighth edition, the authors have maintained the unique pedagogic philosophy
that has been a hallmark of this special book for so long. With a full suite of
companion teaching and learning materials, the three parts of the book, strategic
imperatives, the organizational challenge and managerial implications have captured
the tensions that continue to dominate cross-border management… This remains an
outstanding book.”
Peter W. Liesch, Professor of International Business, UQ Business School,
The University of Queensland
TRANSNATIONAL MANAGEMENT
“If I were an MBA student studying anywhere in the world this is the book I would
want as the textbook for my global strategy course. As a faculty member, this is the
book I would pick for my case-based global strategic management course.”
Lorraine Eden, Professor of Management, Texas A&M University.
President, Academy of International Business
TRANSNATIONAL
• Integrated conceptual framework
• Ten brand new cases have been added, and four others have been updated
• New academic and practitioner recommended readings have been added to
each chapter
Suitable for MBA, executive education, and senior undergraduate students studying
international management, international business, or global strategy courses,
Transnational Management offers a uniquely global perspective on the subject.
EDITION
EIGHTH
MANAGEMENT
Text and Cases in Cross-Border Management
cambridge.org/bartlett&beamish
CHRISTOPHER A. BARTLETT & PAUL W. BEAMISH
Cover images: ‘Silhouettes in a Meeting’, Rawpixel / iStock /
Getty Images. ‘World map’, roripond / iStock / Getty Images
Cover design by Zoe Naylor
vi Contents
Index 541
LIST OF FIGURES
Case 6.2 Exhibit 6 Lilly Financials 1992 to 2000 (US$ millions) 388
Case 6.2 Exhibit 7 Product Segment Information
Lilly and Ranbaxy 1996 and 2000 389
Case 6.2 Exhibit 8 Ranbaxy Financials 1992 to 2000 (Rs millions) 390
Case 6.3 Exhibit 1 E-Commerce Sales as a Percentage of Total Retail Sales 393
Case 6.3 Exhibit 2 Comparison of Large E-Commerce Retailers 395
Case 6.3 Exhibit 3 Comparison of Large Offline Retailers 396
Case 6.3 Exhibit 4 Amazon.com Financials 398
Case 6.3 Exhibit 5 Future Enterprises Financials 402
Case 7.1 Exhibit 2 Levendary Income Statement 2010 (dollars in 000s) 429
Case 7.1 Exhibit 3 Comparison of Two Levendary U.S. and Two Levendary
China Locations 434
Case 7.1 Exhibit 4 Levendary China Income Statement (2010) 435
Case 7.2 Exhibit 1 Unilever Financial Performance, 1990–2012 ($ millions) 437
Case 7.2 Exhibit 7 Lifebuoy India P&L: 2006 to 2012 (€ thousands) 450
Case 7.2 Exhibit 8 Lifebuoy Behavior-Change Program Options:
2013 Projected Costing (values in Rs.) 451
Case 7.3 Exhibit 1 Schindler Top Management Profiles 455
Case 7.3 Exhibit 3 Schindler India: Key Managers’ Profiles 459
Table 8.1 MNE–stakeholder relationships in emerging markets: a typology 481
Table 8.2 The Global Compact’s ten principles 493
Case 8.1 Exhibit 1 IKEA Stores, Fiscal Year Ending August 1994 499
Case 8.1 Exhibit 2 IKEA History: Selected Events 500
Case 8.1 Exhibit 3 “A Furniture Dealer’s Testament”—A Summarized
Overview 502
Case 8.1 Exhibit 4 IKEA in Figures, 1993–1994 (fiscal year ending
August 31, 1994) 503
Case 8.1 Exhibit 5 The U.N. Convention on the Rights of the Child:
Article 32 506
Case 8.2 Exhibit 1 Three Types of Engagement Behaviors 513
Case 8.2 Exhibit 3 Total Amount of Money Spent on Community
Development Projects, 2006 (in US$) 519
Case 8.3 Exhibit 1 Unilever Financial Performance, 1995–2014 ($ millions) 521
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PREFACE
This book grew out of the authors’ strongly held belief that the best research in the
academic fields of international business and cross-border management did more
than capture the activities, challenges, and best practices from the field. It also
translated those findings into practical and relevant lessons for managers and
students of management. That philosophy and commitment has shaped the content
of Transnational Management over the 25 years since it was first published, and
remains at the core of this eighth edition.
Indeed, it was our commitment to deliver current, relevant, and practical research
in an engaging format to the students who will be tomorrow’s business leaders that
led us to make an important change with this new edition. As we became increas-
ingly concerned that many textbooks – including this one – were being priced
beyond the means of many of those we were trying to reach, we decided to work
with a publisher whose commitments more closely aligned with ours. So this eighth
edition of Transnational Management begins our exciting new relationship with
Cambridge University Press, a publisher that shares our values.
In the quarter-century since the first edition of Transnational Management was
published, much has changed in the field of multinational enterprise management.
In the rapidly evolving global environment, new external demands have required
innovative new strategic responses, flexible new organizational capabilities, and
adaptive new management capabilities. But many seasoned observers who have
operated in the global business environment for decades will insist that despite these
differences, the core agenda remains remarkably constant. They make a convincing
case that beyond ongoing and inevitable adjustments and refinements, the tensions
that characterize cross-border management remain much as they have always been:
understanding the world’s inexorable evolution toward an integrated strategic
whole, yet being sensitive to the constantly evolving impediments and constraints
to that ideal; recognizing global and regional opportunities while also being aware
of cross-cultural differences and responsive to host country demands; developing
the ability to be fast, flexible, and adaptive while also overcoming the barriers to
such seamless implementation due to the reality of the distance, language, time, and
culture that separate worldwide operations.
We are reminded of this debate with each revision of this volume, as faculty
colleagues weigh in on both sides. They remind us that, in many ways, both views
are correct. On the one hand, we receive passionate input from those anxious for
brand new material that reflects the vibrancy of the field and keeps up with the
latest developments. But we also hear from colleagues who recognize the
xvi Preface
international management and beyond. His wisdom and insights still glow brightly
in this volume. But more than his sharp intelligence, we miss his warm, convivial,
and energetic company.
Despite the best efforts of all the contributors, responsibility for any remaining
shortcomings of the book rests with us. Our only hope is that they are outweighed
by the value that you find in these pages and the exciting challenges that they
represent in the constantly changing field of transnational management.
EDITORIAL ADVISORY BOARD
• The most obvious contrast derives from the fact that, by definition, MNEs have
operations in multiple nation-states, a difference that has huge strategic, organ-
izational, and management implications. Although domestic companies must
take account of local and state governments, what distinguishes intercountry
differences from the intracountry ones is the powerful force of national sover-
eignty. Unlike the local or regional bodies, the nation-state generally represents
the ultimate rule-making authority against whom no appeal is feasible. Conse-
quently, the MNE faces an additional and unique element of risk: the political risk
of operating in countries with different legislative requirements, legal systems,
and political philosophies regarding a host of issues including private property,
free enterprise, human rights, and corporate responsibility – that a domestic
company can simply take for granted.
• Cross-border management must also deal with a greater range of social and
cultural differences. Again, domestic companies experience some regional
cultural differences, but in cross-border operations the stakes are much higher.
An MNE will quickly flounder unless management is not only embedded in the
community and able to speak the local language, but also is both sensitive and
responsive to local cultural norms, practices, preferences, and values.
• By having operations in foreign countries, an MNE is exposed to a wide range of
economic systems and conditions that they must understand and to which they
must adapt. The differences may be built into political systems ranging from
unfettered free enterprise to highly regulated socialist economies; they may
be reflected in various stages of economic development from advanced OECD
countries to extremely poor less developed countries; and they may be facilitated
or constrained by differences in national infrastructure ranging from subtle
differences in technical standards to the quality of basic communications
services. Each variation in the underlying standards or support systems demands
significant modifications to an MNE’s strategy and operations.
• Another major way in which cross-border management diverges from domestic
management relates to differences in competitive strategy. The purely domestic
company can respond to competitive challenges within the context of its single
market; the MNE can, and often must, play a much more complex competitive
game. Global-scale efficiencies or cross-border sourcing may be necessary to
achieve a competitive position, implying the need for complex international
logistical coordination. Furthermore, on the global chessboard, effective competi-
tive strategy might require that a competitive challenge in one country might call
Management: Why This Focus? 3
PEPPER.
b. FLAVORING EXTRACTS.
1. Olive oil is the oil obtained from the sound, mature fruit of the
cultivated olive tree (Olea europæa L.) and subjected to the usual
refining processes; is free from rancidity; has a refractive index (25°
C.) not less than one and forty-six hundred and sixty ten-
thousandths (1.4660) and not exceeding one and forty-six hundred
and eighty ten-thousandths (1.4680); and an iodin number not less
than seventy-nine (79) and not exceeding ninety (90).
2. Virgin olive oil is olive oil obtained from the first pressing of
carefully selected, hand-picked olives.
3. Cottonseed oil is the oil obtained from the seeds of cotton
plants (Gossypium hirsutum L., G. barbadense L., or G. herbaceum
L.) and subjected to the usual refining processes; is free from
rancidity: has a refractive index (25° C.) not less than one and forty-
seven hundred ten-thousandths (1.4700) and not exceeding one and
forty-seven hundred and twenty-five ten-thousandths (1.4725); and
an iodin number not less than one hundred and four (104) and not
exceeding one hundred and ten (110).
4. “Winter-yellow” cottonseed oil is expressed cottonseed oil from
which a portion of the stearin has been separated by chilling and
pressure, and has an iodin number not less than one hundred and
ten (110) and not exceeding one hundred and sixteen (116).
5. Peanut oil, arachis oil, earthnut oil, is the oil obtained from the
peanut (Arachis hypogæa L.) and subjected to the usual refining
processes; is free from rancidity; has a refractive index (25° C.) not
less than one and forty-six hundred and ninety ten-thousandths
(1.4690) and not exceeding one and forty-seven hundred and seven
ten-thousandths (1.4707); and an iodin number not less than eighty-
seven (87) and not exceeding one hundred (100).
6. “Cold-drawn” peanut oil[43] is peanut oil obtained by pressure
without heating.
7. Sesame oil, gingili oil, teel oil, is the oil obtained from the seeds
of the sesame plants (Sesamum orientale L. and S. radiatum Schum.
and Thonn.) and subjected to the usual refining processes; is free
from rancidity; has a refractive index (25° C.) not less than one and
forty-seven hundred and four ten-thousandths (1.4707) and not
exceeding one and forty-seven hundred and seventeen ten-
thousandths (1.4717); and an iodin number not less than one
hundred and three (103) and not exceeding one hundred and twelve
(112).
8. “Cold-drawn” sesame oil[43] is sesame oil obtained by pressure
without heating.
9. Poppy-seed oil is the oil obtained from the seed of the poppy
(Papaver somniferum L.) subjected to the usual refining processes
and free from rancidity.
10. White poppy-seed oil, “cold-drawn” poppy-seed oil,[43] is
poppy-seed oil of the first pressing without heating.
11. Coconut oil[43] is the oil obtained from the kernels of the
coconut (Cocos nucifera L.) and subjected to the usual refining
processes and free from rancidity.
12. Cochin oil is coconut oil prepared in Cochin (Malabar).
13. Ceylon oil is coconut oil prepared in Ceylon.
14. Copra oil is coconut oil prepared from copra, the dried kernels
of the coconut.
15. Rape-seed oil, colza oil,[43] is the oil obtained from the seeds
of the rape plant (Brassica napus L.) and subjected to the usual
refining processes and free from rancidity.
16. “Cold-drawn” rape-seed oil[43] is rape-seed oil obtained by the
first pressing without heating.
17. Sunflower oil[43] is the oil obtained from the seeds of the
sunflower (Helianthus annuus L.) and subjected to the usual refining
processes and free from rancidity.
18. “Cold-drawn” sunflower oil[43] is sunflower oil obtained by the
first pressing without heating.
19. Maize oil, corn oil,[43] is the oil obtained from the germ of the
maize (Zea mays L.) and subjected to the usual refining processes
and free from rancidity.
[43] The fixing of limits for chemical and physical properties is reserved for
future consideration.
20. Cocoa butter, cacao butter, is the fat obtained from roasted,
sound cocoa beans, and subjected to the usual refining processes; is
free from rancidity; has a refractive index (40° C.) not less than one
and forty-five hundred and sixty-six ten-thousandths (1.4566) and
not exceeding one and forty-five hundred and ninety-eight ten-
thousandths (1.4598); an iodin number not less than thirty-three
(33) and not exceeding thirty-eight (38); and a melting-point not
lower than 30° C. nor higher than 35° C.
21. Cottonseed oil stearin is the solid product made by chilling
cottonseed oil and separating the solid portion by filtration, with or
without pressure, and having an iodin number not less than eighty-
five (85) and not more than one hundred (100).
b. COFFEE.
1. Coffee is the seed of Coffea arabica L. or Coffea liberica Bull.,
freed from all but a small portion of its spermoderm, and conforms
in variety and place of production to the name it bears.
2. Roasted coffee is coffee which by the action of heat has
become brown and developed its characteristic aroma, and contains
not less than ten (10) percent of fat and not less than three (3)
percent of ash.
1. Cocoa beans are the seeds of the cacao tree, Theobroma cacao
L.
2. Cocoa nibs, cracked cocoa, is the roasted, broken cocoa bean
freed from its shell or husk.
3. Chocolate, plain chocolate, bitter chocolate, chocolate liquor,
bitter chocolate coatings, is the solid or plastic mass obtained by
grinding cocoa nibs without the removal of fat or other constituents
except the germ, and contains not more than three (3) percent of
ash insoluble in water, three and fifty hundredths (3.50) percent of
crude fiber, and nine (9) percent of starch, and not less than forty-
five (45) percent of cocoa fat.
4. Sweet chocolate, sweet chocolate coatings, is chocolate mixed
with sugar (sucrose), with or without the addition of cocoa butter,
spices, or other flavoring materials, and contains in the sugar- and
fat-free residue no higher percentage of either ash, fiber, or starch
than is found in the sugar- and fat-free residue of chocolate.
5. Cocoa, powdered cocoa, is cocoa nibs, with or without the
germ, deprived of a portion of its fat and finely pulverized, and
contains percentages of ash, crude fiber, and starch corresponding
to those in chocolate after correction for fat removed.
6. Sweet cocoa, sweetened cocoa, is cocoa mixed with sugar
(sucrose), and contains not more than sixty (60) percent of sugar
(sucrose), and in the sugar- and fat-free residue no higher
percentage of either ash, crude fiber, or starch than is found in the
sugar- and fat-free residue of chocolate.
F. Beverages.
a. FRUIT JUICES—FRESH, SWEET, AND FERMENTED.
(Schedules in preparation.)
(Schedule in preparation.)
c. MALT LIQUORS.
(Schedule in preparation.)
d. SPIRITUOUS LIQUORS.
(Schedule in preparation.)
(Schedule in preparation.)
G. Vinegar.
1. Vinegar, cider vinegar, apple vinegar, is the product made by
the alcoholic and subsequent acetous fermentations of the juice of
apples, is lævo-rotatory, and contains not less than four (4) grams of
acetic acid, not less than one and six-tenths (1.6) grams of apple
solids, of which not more than fifty (50) percent are reducing sugars,
and not less than twenty-five hundredths (0.25) gram of apple ash
in one hundred (100) cubic centimeters (20° C.); and the water-
soluble ash from one hundred (100) cubic centimeters (20° C.) of
the vinegar contains not less than ten (10) milligrams of phosphoric
acid (P2O5), and requires not less than thirty (30) cubic centimeters
of decinormal acid to neutralize its alkalinity.
2. Wine vinegar, grape vinegar, is the product made by the
alcoholic and subsequent acetous fermentations of the juice of
grapes and contains, in one hundred (100) cubic centimeters (20°
C.), not less than four (4) grams of acetic acid, not less than one
(1.0) gram of grape solids, and not less than thirteen hundredths
(0.13) gram of grape ash.
3. Malt vinegar is the product made by the alcoholic and
subsequent acetous fermentations, without distillation, of an infusion
of barley malt or cereals whose starch has been converted by malt,
is dextro-rotatory, and contains, in one hundred (100) cubic
centimeters (20° C.), not less than four (4) grams of acetic acid, not
less than two (2) grams of solids, and not less than two-tenths (0.2)
gram of ash; and the water-soluble ash from one hundred (100)
cubic centimeters (20° C.) of the vinegar contains not less than nine
(9) milligrams of phosphoric acid (P2O5), and requires not less than
four (4) cubic centimeters of decinormal acid to neutralize its
alkalinity.
4. Sugar vinegar is the product made by the alcoholic and
subsequent acetous fermentations of solutions of sugar, sirup,
molasses, or refiners’ sirup, and contains, in one hundred (100)
cubic centimeters (20° C.), not less than four (4) grams of acetic
acid.
5. Glucose vinegar is the product made by the alcoholic and
subsequent acetous fermentations of solutions of starch sugar or
glucose, is dextro-rotatory, and contains, in one hundred (100) cubic
centimeters (20° C.), not less than four (4) grams of acetic acid.
6. Spirit vinegar, distilled vinegar, grain vinegar, is the product
made by the acetous fermentation of dilute distilled alcohol, and
contains, in one hundred (100) cubic centimeters (20° C.), not less
than four (4) grams of acetic acid.
III. SALT.
1. Table salt, dairy salt, is fine-grained crystalline salt containing
on a water-free basis, not more than one and four-tenths (1.4)
percent of calcium sulfate (CaSO4), nor more than five-tenths (0.5)
percent of calcium and magnesium chlorids (CaCl2 and MgCl2), nor
more than one-tenth (0.1) percent of matters insoluble in water.
(Schedules in preparation.)
LETTER OF TRANSMITTAL.
Washington, D. C., October 16, 1906.
The Secretaries of theTreasury, of Agriculture, and of Commerce and
Labor.
Sirs: The Commission appointed to represent your several
Departments in the formulation of uniform rules and regulations for
the enforcement of the food and drugs act, approved June 30, 1906,
has reached a unanimous agreement and respectfully submits the
results of its deliberations and recommends their adoption.
Very respectfully,
H. W. Wiley,
James L. Gerry,
S. N. D. North.
GENERAL.
Regulation 1. Short Title of the Act.
The act, “For preventing the manufacture, sale, or transportation
of adulterated or misbranded or poisonous or deleterious foods,
drugs, medicines, and liquors, and for regulating traffic therein, and
for other purposes,” approved June 30, 1906, shall be known and
referred to as “The Food and Drugs Act, June 30, 1906.”
Regulation 5. Hearings.
(Section 4.)
Regulation 6. Publication.
(Section 4.)
(a) When a judgment of the court shall have been rendered there
may be a publication of the findings of the examiner or analyst,
together with the findings of the court.
(b) This publication may be made in the form of circulars, notices,
or bulletins, as the Secretary of Agriculture may direct, not less than
thirty days after judgment.
(c) If an appeal be taken from the judgment of the court before
such publication, notice of the appeal shall accompany the
publication.
ADULTERATION.
MISBRANDING.
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