INTRODUCTION TO PHARMACY

Cyprus International University

Faculty of Pharmacy
Asst. Prof. Dr. Nevzat Birand
1
Community Pharmacy and Hospital Pharmacy Layout Design
What is Community Pharmacy?

Community pharmacy can be defined as an area or place under the supervision of

pharmacist where pharmacy practice occur and prescription are compounded and
dispensed other than limited service pharmacy.

A pharmacy (also called "drugstore" in American English or "community pharmacy" or

"chemist's" in English) is a shop or place which provides both prescription medications,
and other products.

At the community pharmacy, a pharmacist dispense prescriptions or non prescriptions

medications and give advice on the over-the-counter medications.

A typical community pharmacy would be in the commercial area of a community.

 How to be a Good Community Pharmacy!!!!!

The American Association of Colleges of Pharmacy AACP recommends that

consumers OR patients choose a pharmacy at which they can have a consulting

relationship with the pharmacist.

Being timely includes both processing the request quickly and having drug stock

available to fill the prescription.

Some patients need medications delivered to their home, and maybe they select a

pharmacy which offers that service.

 How to be a Good Community Pharmacy!!!!!

A community pharmacy might offer healthcare services like

Vaccination;

Smoking cessation;

Measurement of blood pressure, cholesterol, glucose, weight,

Chronic disease management;

Up-to-date technology at a pharmacy can assist a patient with prescription reminders

and alerts about potential drug interactions, and so reducing medical errors.
Community Pharmacy Services aim to achieve the ‘triple aim’:

• Better quality of care

• Better health outcome

• Lower costs
Core Community pharmacy services are:

• Dispensing;
• Compounding;
• Emergency care (emergency contraception) and minor disease management.
• Medication management (unit dose packaging, new medicines service, medicines use
review);
 Community Pharmacy Layout Design

"Layout primarily refers to the floor plan and the arrangement of equipment in front of

you, which reflects how you want to flow your space and present your products".

Community pharmacy layout can have an impact on your customer or patients

experience, for better or for worse.

***The factors on which the success of community pharmacy depends are:

Location
Physical Environment
Sufficient Finance
Staff experience, and behaviour

**Before designing a layout one must consider the following:

Objective of the design

Type of community pharmacy (Local, chain, independent pharmacies)

Type of layout design

Ideal Community Pharmacy Layout Design

Chair Chair
Pharmacy Layout is much more essential than pharmacy design.

The prescription or dispensing area generally requires more lighting than the sales area
(OTC drugs section).

Most non-selling areas such as the walls and floors should be a neutral color .

Lighter colours make the pharmacy appear more spacious, and the colourful
merchandise becomes the attention getter.

Avoid Retail Pharmacy Layout Designs on the floor covering that cause the space to look
smaller and attract attention!!!!!!!!!!
Dispensing Area.

The dispensing area should have sufficient work bench space and shelving.

The area should not be crowded so that staff can move around easily. Workflow is an
important component in the dispensing area.
 Hospital Pharmacy

Duties and Responsibilities of Hospital Pharmacists;

*1-Hospital pharmacists are responsible for managing the supply of all
medicines used in the hospital.

*2-Hospital pharmacists provide purchasing, manufacturing, and dispensing

for medications with help from pharmacy assistants and pharmacy
technicians.

*3-Hospital Pharmacists provide drug information to healthcare

professionals(Physicians, Nurses, Dieticians, etc.)

*4-Hospital pharmacists prepare magistral medication for inpatients.

 Hospital Pharmacy

Duties and Responsibilities of Hospital Pharmacists;

*5-Hospital Pharmacists provide to controlling stock of medications in

pharmacy.

*6-Hospital pharmacists provide the supply and control of narcotic

medications.

*7-The hospital pharmacists regularly check the expiration dates of the

medications.

*8-The hospital pharmacists regularly provide information about new

medications.
 Hospital Pharmacy

*The hospital pharmacy serves inpatients in 24 hours a day and 7 days a week.

*The Hospital Pharmacists work in 2 shifts between day and night.

* Daytime working hours are between 08:00 and 17:00. Night working hours
are between 17:00 and 08:00.
 Hospital Management Program

Hospital management system is used in the all departments of the hospital.

What is a Hospital Management System?

A Hospital Management System is an integrated information system for managing

all aspects of a hospital's operations such as medical, financial, administrative,
legal, and compliance. It includes electronic health records, business intelligence,
and revenue cycle management.

Hospital Management System typically includes Outpatient and Inpatient

Management, Pharmacy, Laboratory, Radiology, Inventory, eClaim, Mobile Apps,
Tablet Versions,
 Hospital Management Program

Hospital management system is used in the all departments of the hospital.

*Physicians, nurses, pharmacists and medical secretaries can access patients’

information on Hospital Management System by their computers.

*The hospital pharmacists can see the patient medications due to this program.

*Also, hospital pharmacist can see information about the medications stock due to
this program.
*Medications are divided into sections
according to pharmaceutical forms in the
hospital pharmacy. (Tablets, Serums,
Syrups, Creams, Drops, etc).

*Each cupboard is arranged in itself in

alphabetical order from top to bottom
part.

*Medication Cupboards
*Pediatric drugs are located in a separate
section.
 Hospital Pharmacy

*Also, Chemotherapy agents are located

in a separate section.

*Generally, excess medications are stored

at the bottom of the cabinets.
*Medication Cupboards

*Each cupboard has coded.

*The hospital pharmacy temperature is

always 25 degrees.
 Hospital Pharmacy

*The tablets are arranged in the alphabet

order.

*Pharmacists prepare patient

medications over the bench.

*The tablets are packaged as a single

dose for patients.
*Medication Cupboards

*These tablets are anti-hypertensive

medications, anti-diabetic medications,
cholesterol-lowering medications etc.
Hospital Pharmacy

*The Serums are in a separate section.

*Also, the serum cupboard is arranged in
alphabetical order.
*These serums are
NaCl %0.9
Dextrose %5
NaCl %0.9 and Dextrose % 5
lactated ringer’s etc.

*Serum Cupboard
 Hospital Pharmacy

Cold-chain medications are stored in a

special freezer at 2-8 degrees in hospital
pharmacy.

Most vaccines store in the freezer at

between 2 and 8 degrees. These vaccines
are tetanus, hepatitis A and hepatitis B.

Glaucoma eye drops,

*Freezer room
Aerosol spray against asthma,

Insulin for diabetes treatment etc.

 Hospital Pharmacy

*Nutritional Supplements are

located in a separate section

As an example of Nutritional
Supplements;

Ensure Plus

Nutrison Energy

etc

*Nutritional supplements
 Hospital Pharmacy

*Excess medications are stored in a

separate room in the hospital
pharmacy.

*The storage temperature is between

22 and 25 degrees.

*Storage room
Thank you