Building the future, together!

Mobility for All

 59 companies

$10 Bn Revenue
Overview of
TVS Group 100+ years of experience

50K+ employees

Present in 50 countries
We are part of the TVS group
With decades of Automotive Business Experience

Distribution, dealership and Automotive components Financial services Auto manufacturing

aftermarket services manufacturing

-Ki Mobility Solutions Pvt Ltd

-Parts Distribution

RIPL, AL & MTB Dealerships

TVS Automobile Solutions at a glance
400+ 4W garages across the network, servicing private cars

10,000+ commercial vehicles managed across 25 fleet partners

20+ multi-brand two-wheeler workshops across India

India's largest
automotive
2500+ partner garages for breakdown and collision support
service provider
and parts 1.8L SKUs offered through 20k retailers
distribution
company with a 300K+ products offered for car accessories

wide portfolio
8th largest non-life insurance broking firm in India today
 Ki Service Network Touchpoints

The 4W garage network has been broadly split Segment

into the following categories
COCO – 4W

FOFO – 4W
Channel/Segment 4w & 2w

4w 443

2w 20

Total 463

Note: 270 4w garages are equipped with body shop facility

5
Castrol India Limited & Ki Mobility Solutions Pvt Ltd had a strategic tie-up , this collaboration aims to leverage
each other’s strengths and expand the country’s automotive aftermarket ecosystem.
Ki Mobility Solutions has been featured in the Leading 10 Emerging Startups in India as per report prepared by
HSBC and KPMG.
In Asia Pacific Category, we have been ranked 20th out of a total list of 100 companies.
Link : https://www.vccircle.com/report-identifies-10-potential-unicorns-from-india-going-ahead
 Ki Mobility Solutions Platform
CATERING TO ALL THE NEEDS OF THE AFTERMARKET CUSTOMER

Service Demand Spare Parts Cloud based Insurance, RSA, Refurbishment

Service Delivery
Aggregation Procurement diagnostics Financial Services Services

 700+ garages1.8k  Digital catalogue  Unique COCO +  50+ components  Full financial  Residual Value
Current KMS
Positioning

by Mar 24 FOFO model monitored real- services portfolio Enhancement

 15K+ services per  1.8L SKU & 20K time  Insurance, RSA,,
month Retailers  Transparency & Payment &
Quality  Proprietary Financial services
Software
KMS Components &
Current Maturity

CONNECT DRIVNOSTICS

Coming

With , KMS is well-positioned to be an integrated full-services aftermarket play

 : Providing A Unified Online-to-Offline Customer Experience

2
myTVS HIVE FIT Service
Digital Platform Management Module
Pro-active diagnostics, parts HIVE CRM on the Cloud
& service selection and
Customer service scheduling
initiation

1 Vehicle appointment Advance parts

Demand & service
Generation Service log and quotation &
7 3 information 4 ordering
Drivnostics Platform Vehicle Health
Device

Customer 4 Online Parts

Ordering
Garage and Partner Garages
Offline Network Distribution Warehouse
6
5
Service @Home
Vehicle drop Just-in-time
off & return delivery
Repair Shop

Delivering Cost | Quality | Convenience and Improving The Overall Asset Lifetime
World-class multi-brand service infrastructure

Infrastructure Skilled technicians Customer focus Process delivery

Auto-body repair with worlds best Highly trained team of Superior customer 100% Digitized process at
Bodyshop technology, painting maintenance partners, experience – through garages resulting in lower TAT
booths, wheel alignment and crash equipped to service all commitment to quality and
repair systems vehicle makes and models first time right
Automating All Processes into a Single Integrated Application
Onboarding Inspection Estimation Repair Billing Post-Service

Customer Voice Vehicle inspection Estimation Repair work Invoicing Gate Out

Customer Parts Customer

Inventory Health Report Approval Quality Check
Procurement Feedback

Service
Repair Reminders
Instructions

11
Why myTVS ?

Advantages over OEM Workshop & Local / Independent Garage

Independent / Local
Sr. No Advantages OEM Workshop
Garage
1 Cost of REPAIRS / General Service Too High Reasonable Marginally less than myTVS

Availability of Special Tools / Diagnostic Tool for upselling & revenue

2 Yes No
Equipment/ myTVS FIT & DMS maximiser
3 Authenticity of SPARES Original Original Not Reliable

4 Range of SPARES Availability Only OEM OEM/OES/Pvt Label Not Reliable

5 Insurance CASHLESS Tie-up Upto 4 to 5 20+ Companies None

6 Preferred by Insurance Co Preferred Most Preferred Least Preferred

8 Transparency in Billing / Invoicing Almost Yes 100% Transparent NIL

Additional business avenue &
9 Roadside Assistance Program Available No
sales
10 TVS Insurance Available Available No

11 Expertise in working on Multi Brand NO Yes No

12
Section 2 – Franchise Business Models

13
Mechanical Express Franchisee

Comprehensive diagnostic
Widest range of certified
solution (DMS + FIT)
Parts & Lubricants with
Brand Support of myTVS capturing vehicle health Technical Helpline
myTVS / MFC , OES & OEM ,
driving predictive
Castrol
maintenance.

Google rating of customers Business support for hyper-

Advanced and On-The-Job Website Listing with geo- for enhancing the local SEO local activities & brand
training on request tagging which will increase online support with attractive
brand reputation creatives.

Wide range of express

services for customers
booking thru website &
customer app
Body Repair / Collision Service Franchise

Comprehensive Widest range of

diagnostic solution Cashless insurance tie certified Parts &
(DMS + FIT) capturing ups with India’s leading Lubricants with myTVS
Brand Support of myTVS Technical Helpline
vehicle health driving insurance brands PSUs / MFC , OES & OEM ,
predictive maintenance. & Private sector Castrol

Google rating of
Working capital
customers for
Advanced and On-The- Website Listing with Brand support with Management by
enhancing the local SEO
Job training on request geo-tagging . attractive creatives. accidental spares
which will increase
support from myTVS.
online brand reputation

Hassle free claim Insurance POS thru TVS

TVS Auto Assist sales
management services Insurance Broking Pvt
and Service Support
by myTVS . Ltd.
 Supreme : Mechanical & Body Repair /
Collision Service Franchise

Comprehensive diagnostic
Cashless insurance tie ups Widest range of certified
solution (DMS + FIT) Authorized for Mechanical
Brand Support of with India’s leading Parts & Lubricants with Technical Helpline – Ask
capturing vehicle health services with wide range
myTVS driving predictive
insurance brands PSUs &
of customer offerings
myTVS / MFC , OES & OEM The Expert
Private sector. , Castrol
maintenance.

Google rating of Working capital

customers for enhancing Management on Hassle free claim
Advanced and On-The-Job Website Listing with geo- Brand support with
the local SEO which will accidental spares support management services by
training on request tagging . attractive creatives .
increase online brand from myTVS with myTVS .
reputation & visibility increased credit lines.

Body repairs cars Business enhancements Customer loyalty program

Insurance POS thru TVS TVS Auto Assist sales and
diversions thru DSAs support thru attractive for retention and
Insurance Broking Pvt Ltd. Service Support.
and B2B tie ups. cashbacks acquisition
myTVS Franchise Offerings  Site Selection Assistance
 Workshop Development
 Equipment Vendor
Pre- Assistance
Operational

Workshop
Launch  Brand Support
 Website Listing
 Insurance (CASHLESS) Tie Up
 Customer Retention
Products
 Call Centre Support
 Manpower Training

 Marketing Support – Digital, Artwork

 BUDDY Program
 Spares Support
 IT Support
 Franchise Incentives – Booster program
Post Operation
Support
Pre - Operational Support
Site Selection Workshop Development Support
Pre-
Assistance
Operational

Centralized tie-ups with Equipment

Vendors
IT Support

Web Portal Mobile APK

 A Complete solution for Workshop billing,

Inventory Management

 Web based as well as App based solution

for business ease.

 One Stop Solution to all the Spare Part Needs

 Tracking of Parts Availability and Dispatch
 Inbuilt Multi Brand parts catalogue
 Helpful in measuring TAT
 Smart search for easy usage
 Ease in returning of wrong parts supplied
 Useful for raising Business development claims
and their tracking
19
Insurance (CASHLESS) Tie-Up

PSUs 15 Major Pvt Insurance Co.,

20
DSA Program
BUDDY is a DSA referral program to  An interactive program organized by my TVS for DSAs
divert accidental vehicles to
franchise workshops  Creates awareness about value proposition offered by my TVS
to Insurance cos - Showcases the state-of-art infrastructure of
myTVS workshop
Conduct Agents  Helps increase the Bodyshop inflow at my TVS workshops.
Meet

Empanel Agents

Agents refer vehicles

to franchisees
Customer call at Policy
Bazaar Call Center
regarding accident
occurred

Lead Captured from

Policy Bazaar PB will be followed by
Policy Bazaar Inform
Executive searches the myTVS call center for Lead as
the executive to mark
nearest myTVS conversion and once appointme
as lead to the
workshop in Preferred customer confirms nt will
respective workshop
Garage network appointment reflected at
franchise
DMS for
Franchises to call the
7 accidental
Customer bring the conversion
vehicle to the customer and take
cars/franchisee further details along
with TS 22000.. workshop and
with offering P/D if
franchise to open the
required.
RO in system
Spares & Lubricants Support

 myTVS Spares are procured

at
 warehouse fulfilling all
quality parameters

 The quality of spares are at

Par with OEM

 MRP of myTVS Spares are

generally lower than that
OEM

 High Margin on myTVS

spares

23
Spares Support
OEM Supply OES Supply Private Label
Supply
Section 3 – Other Business
Opportunities
myTVS Accessories

 Tyre Inflators

 Infotainment Systems

 Mobile Accessories

 Air Purifiers

 Body Covers

 Central Locking

 Parking Solutions

 Horns
Product Portfolio
Attractive Packaging
Additional Business Opportunities

Battery clinic Tyre business TVS Auto Assist

Parts retailers business

30
Highly trained workforce
- Committed to providing training to franchisees, retailers, garages and fleet owners through skill gap assessment and program delivery

600+ 65+ 400+

Hours of training Topics covered Employees trained
Now let us join hands and lift the game
together by ensuring the service quality and
customer satisfaction.

Thanks