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8 views

Job profile VMCLODS

Uploaded by

India to Across World
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Network Virtualization Engineer

You applied for this job on September 14, 2022

Job Description

Why will you enjoy this new opportunity?


As an Enterprise Network Virtualization Engineer, you will be engaged with cutting edge designing,
implementation, problem solving and troubleshooting NSX products and services. You will be
responsible to provide technical support to both staff and customers who are working to implement
VMware NSX platform and related products.

If you are passionate about Networking, Security, Cloud automation and Virtualization and want to use
your core networking skills of products like Cisco, Juniper, Palo alto etc., then this is the place you want to
be.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work
toward completing?

 Within 30 days of employment, become competent with basis Data center fundamentals, VMware
network virtualization guidelines and standard operations.
 Withing 90 days you will become a trained engineer on NSX products’ implementation, configuration,
management and understanding its platform architecture and design
 In 180 days, you will be in a position to attend customers on low severity cases and help them rectify the
issues related to NSX products and become a break-fix asset to the technical team.
 Within 360 days along with the above, you will be a trained professional in troubleshooting NSX
products and attend production impact issues and become an independent Network virtualization
break-fix professional.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be
performing on a regular basis?

Your regular activities may be modified to suit your professional strengths, but you can expect a
variety of the following assignments:

 Troubleshoot, analyze, investigate and fix NSX related issues.


 Respond to customer inquiries - via email and telephone.
 Work on Sev1 to Sev5 break-fix cases under Salesforce CRM tool
 Be an advocate for network virtualization, educate GSS on the NSX platform
 Mentor and provide training to other technical GS staff in Network troubleshooting topics.
 Own and drive the Customer Experience throughout the lifecycle of the Service Request to resolution.
 Resolve all Technical issues through diligent research, reproduction, and troubleshooting.
 Work directly with staff in quality assurance, engineering, sales, marketing, operations, and
administration to resolve problems
 Document all technical inquiries; develop and review content for knowledgebase.
 Participate in testing alpha and beta products and provide feedback to Engineering.
 Troubleshoot and engage with NSX Engineering on customer reported issues, including identifying viable
workarounds.
 Travel to Customer sites and represent VMware GSS

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is NSX APAC Leadership which looks after the diverse technical and
leadership team based out of Bengaluru, Karnataka, India. The team currently possesses more than 30
skilled, Dynamic professionals working under a transparent environment with open culture at work,
encourage to learn from others, teach other and grow along with others being collaborative and
courteous.

Where is this role located?


Flexible: The role is considered flexible and will be a mix of working from a local VMware office and
remote depending on your preferences and the arrangements determined with your future manager.
You will be expected to live within a reasonable non-daily commute of the office.

What are the benefits and perks of working at VMware?


You and your loved ones will be supported with a competitive and comprehensive benefits package.
Below are some highlights, or you can view the complete benefits package by visiting
www.benefits.vmware.com.

 Employee Stock Purchase Plan


 Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
 Generous Time Off Programs
 40 hours of paid time to volunteer in your community
 Rethink's Neurodiversity program to support parents raising children with learning or behavior
challenges, or developmental disabilities
 Financial contributions to your ongoing development (conference participation, trainings, course work,
etc.)
 Wellness reimbursement and online fitness and wellbeing classes

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any
Kind: VMware is committed to the principle of equal employment opportunity for all employees and to
providing employees with a work environment free of discrimination and harassment. All employment
decisions at VMware are based on business needs, job requirements and individual qualifications,
without regard to race, color, religion or belief, national, social or ethnic origin, sex (including
pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity
and/or expression, marital, civil union or domestic partnership status, past or present military service,
family medical history or genetic information, family or parental status, or any other status protected by
the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or
harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware
will provide reasonable accommodation to employees who have protected disabilities consistent with
local law.

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