Restaurant Ordering System

Project Report

Submitted By:

• Abdul Ahad (01-131232-001)

• Huzaifa Abbasi (01-131232-103)
• Ch. Minhaj Arshad (01-131232-101)

Submitted To:
• Engr. Aleem Ahmed
• Engr. Raheela Ambrin

Submission Date
• 01/01/2025

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Abstract

Objective:
The primary objective of this project is to develop a user-friendly Restaurant Ordering System that
simplifies the process of ordering food, managing memberships, and handling payments.

Methodology:
The project was developed using Visual Studio with a .NET Framework for building the user
interface through Windows Forms (WinForms). The backend logic was implemented in C#,
utilizing object-oriented programming principles to manage tasks such as menu handling, order
processing, and payment transactions.

Results:
The system successfully delivers the following features:

• Menu Browsing: Allows customers to view and select menu items with detailed descriptions
and pricing.
• Order Management: Enables users to customize and confirm their orders easily.
• Membership Access: Provides login options for members to access discounts and special
offers.
• Payment Processing: Integrates secure payment methods for seamless transactions.
• User-Friendly Interface: Ensures intuitive navigation, making it easy for both customers and
staff to use the application.

Conclusion:
The Restaurant Ordering System effectively fulfills its objectives by offering a robust and scalable
solution for restaurant management. Its modular design supports future enhancements, such as online
ordering and delivery service integration.

Table of Contents

1. Introduction ( Page 3)

2. System Analysis ( Page 4 and 5)

3. System Design ( Page 5)

4. Implementation ( Page 6)

5. Results and Discussion ( Page 6)

6. Conclusion and Future Work ( Page 7)

7. References

List of Tables

Requirement Details
Backend C#
Frontend .NET framework (win.forms)
UI components Forms, Tables, Buttons
Storage SQL database

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 1. Introduction:

Manual ordering system in restaurant faces certain challenges with the old ordering process, any
updates in it or while payement as well as with the modern world there will no need to hire people
for taking orders manually instead user would be able to order by itself easily. Also this process
will be in a digitalized manner .

• Significance:

The Restaurant Ordering System modernizes traditional ordering processes, reduces human
error, and increases efficiency. It provides convenience to customers and helps restaurant staff
manage orders, payments, and memberships more effectively. The system also serves as a
foundation for future upgrades, including online ordering and delivery services, making it a
scalable solution for modern dining establishments.

• Scope:

The system is designed for small to medium-sized restaurants, offering features like order
management, membership handling, and payment processing. It can be extended to support
online orders, delivery tracking, and inventory management. Its modular design allows
integration with third-party payment gateways and analytics tools.

• Limitations:

• Offline Dependency: The current system requires installation on local machines, limiting
accessibility for remote users.
• Scalability: While suitable for small to medium-sized businesses, additional optimization
may be needed for large-scale restaurant chains.
• Customization Needs: Businesses with highly specific requirements might need additional
modifications.
• Network Dependency: If integrated with online features in the future, it will require stable
internet connectivity.

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 2. System Analysis

• Requirement Analysis:
A- Functional Requirements

(a) User Authentication and Authorization: Allows secure login and registration for
customers and staff.
(b) Menu Management: Enables adding, updating, and removing menu items.
(c)Order Management: Supports placing, updating, and canceling orders.
(d)Membership Management: Provides features to manage memberships, including
discounts and offers.
(e)Payment Processing: Handles secure transactions and generates payment receipts.

B- Non Functional Requirement:

(a) Responsive User Interface: Ensures the system adapts to different screen sizes and
resolutions.
(b) Data Persistence: Stores order, membership, and payment information securely in a
database.
(c) Performance Efficiency: Optimizes processes for fast loading times and smooth
operations.
(d) User-Friendly Design: Provides an intuitive and visually appealing interface for ease of
use.

• Feasibility Study:
A- T echnical Feasibility

(a) The system uses Visual Studio and .NET Framework technologies, which are widely
supported and easy to develop with.
(b) The application leverages C# programming for backend development, offering
scalability and compatibility with various Windows environments.
(c) Database support ensures secure data storage and retrieval, making the system
technically viable for deployment in restaurant settings.

B- Operational Feasibility:

(a) The system streamlines operations by simplifying order management, payments,

and membership handling.

(b) Restaurant staff can easily adapt to the system due to its user-friendly interface
and intuitive workflows.
(c) It reduces manual errors, improves service speed, and enhances customer
satisfaction, proving its operational practicality.

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 C- Financial Feasibility:
(a) Development costs are minimized by using existing tools like Visual Studio and
Windows Forms, eliminating the need for expensive software.
(b) Maintenance costs are reduced due to the simplicity of updates and modular design.
(c) The system has potential for high returns on investment by improving efficiency and
customer retention through memberships and discounts.

3. System Design

• Architectural Design

• Database Design

Data is stored in SQL database

• User Inteface design
(a) Login/Signup pages
(b) Menu options and dishes pages
(c) Cart and payement page

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 4. Implementation

• Technologies used
(a) C# for backend code
(b) .NET framework in window forms for UI
(c) SQL for database
(d) Visual Studio IDE

• Key Components
A- Authentication Used
(a) User Signup/login
B- Order Management
(a) Add/remove/update order
(b) View Cart
(c) Access Membership
(d) Payement
C- User Interface
(a) Responsive design
(b) Interactive elements
(c) Status Indicator
• Notable Features
(a) Order placement
(b) Cart management
(c) Membership
(d) Payement

5. Result and Discussion

• Achievements
(a) Successfully implemented all core functionality
(b) Created an user interface
(c) Efficient data management in database
(d) Implemented with secure method with oop

• Challenges Faced
(a) Learning new language c# and database SQL
(b) Linking ui with backend
(c) Implementing real time update
(d) Ensures data consistency

• Comparison with Existing Solution

It have advantages over manual ordering system:
(a) No Staff needed
(b) Instant Updates
(c) Simple process
(d) Easy maintenance

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 6. Conclusion and future Work

Conclusion

In conclusion, the creation of a restaurant ordering system involves a comprehensive

approach that combines both user-facing features and backend functionalities. By
focusing on core features like menu management, order placement, customer
information handling, payment integration, billing, and real-time order tracking.

Future Enhancement

• Including Admin Dashboard

• Including Order Tracking system
• Order receiving message
• Feedback and reviews

7. References
• Lecture Notes on LMS
• Youtube for new language learning
• ChatGpt for syntax of c#
• Word for Document creation
• Blackbox for Database and also used for help!.