ISO 14001 2015 Clause 6 Planning
ISO 14001 2015 Clause 6 Planning
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ISO 9001:2015 CLAUSE 8 improvement.These are all laid out with the aim of ensuring the EMS can meet
its intended expectations, reducing the risk of any external conditions a ecting Six Sigma
OPERATION
the EMS, and ensuring continual improvement is seen and that any emergency
ISO 9001:2015 CLAUSE 9 situations are assessed and action taken to address them.
What is Six Sigma?
PERFORMANCE EVALUATION
Risks may turn into problems. We can reduce or avoid future problems by
Statistics in Quality
reducing their consequences or their probabilities. This can be done by
ISO 9001:2015 INTERNAL AUDIT
changing the way we work to replace a high risk activity with a low risk
Common used Distribu
ISO 9001:2015 CLAUSE 10 activity and remove the risk if possible. Also we can add remove the risk by
Quality
IMPROVEMENT adding risk avoidance activities to the way we work. It is de ned by two
parameters Business Process Mana
ISO 9001:2015 GAP Analysis tools The consequences(C). What will happen if the risk becomes a problem?
The probability( p). What is the probability that the risk will become a
ISO 9001:2015 Internal auditor problem? Kaoru Ishikawa’s Basic
training Presentation The risk(R) is R = C*p Tools
Opportunities may turn into bene ts. We can increase future bene ts by
increasing their probabilities. This can be done by changing the way we The seven new manage
planning tools
ISO 14001:2015 EMS work i.e replace a low opportunity activity with a high opportunity activity
and adding opportunity enabling activities to the way we work. It is de ned
Voice of the customer
by two parameters
ISO 14001:2015 Environment The value(V). What will happen if the opportunity becomes a reality?
Management System VOC Data collecting too
The probability(p). What is the probability that the opportunity will be
realized?
Preparatory Environmental Project charter
The opportunity(O) is O = V*p
Review
Both risk and opportunity is de ned by probability. Experience and data Quality Function Deplo
are important for two reasons. They can be used to estimate values and
ISO 14001:2015 life cycle
probabilities. They serve as an anchor for assessment – e.g. “How bad can it Using Benchmarking to
perspective
get?”. Remember the “opportunity” element and give it due importance. Process Improvement
Every risk presents an opportunity to improve and, in e ect, if you can
ISO 14001:2015 Compliance
mitigate a risk before it turns into an incident, then you will guarantee Team Management in
obligations and evaluation of
continual improvement for the EMS. improvement Projects
Compliance
Examples of possible risks could be the threat of increasing energy prices
due to carbon taxation, making a company uncompetitive – or an Team Managements Sk
ISO 14001:2015 Clause 3 Terms
and de nition organisation being noncompliant with legislation which could lead to a loss
Team Management Too
of custom due to negative publicity. A risk to the success of the
ISO 14001:2015 Clause 4 Context management system could be presented from an organisation’s own
Process Analysis Tools
of the organization nancial processes that do not allow easy investment in emerging
technologies. Measurement Systems
ISO 14001:2015 Clause 5 Examples of an opportunity might be an organisation capitalizing on energy
Leadership e ciency measures which cut production costs, leading to an increase in Measurement System A
competitiveness – or positive publicity surrounding environmental
ISO 14001:2015 Clause 6 Statistical Process Cont
initiatives which results in new customers. Stakeholder perceptions,
Planning control chart
nancial impact or potential prosecution are all vital and the best systems
truly get to the heart of what the business is and what it needs.
ISO 14001:2015 Clause 7 Support Failure Mode and E ec
The standard now requires that documented information shall be kept of
the risks and opportunities and the processes required to ensure that the
ISO 14001:2015 Clause 7.4 Lean Enterprise
process meets expectations; therefore, it may be good practice to create a
Communication
formal Risk Register within the EMS where identi cation, discussion,
5S or Visual Manageme
ISO 14001:2015 Clause 7.5 actions, outcome, and monitoring can all be listed and results clearly
Documented information evaluated. Total Productive Mainte
Ensure there is both leadership commitment and employee involvement.
ISO 14001:2015 clause 8 Both parties may well have unique views of what constitutes environmental Error Proo ng
Operation risk within the business, so ensure both are sought and considered and
that the communication channel up and down exists. The Kanban System
ISO 14001:2015 Clause 9 Consider establishing a “risk and opportunity” forum or monthly meeting.
Performance evaluation Given that businesses change swiftly, it is important that focus is kept on The Kaizen Event
the environmental risk and the resulting action required to mitigate that
ISO 14001:2015 Clause 10 One Piece Flow
risk. Document the outcome as suggested above.
Improvement Ensure your monitoring, measuring, analysis, and evaluation are accurate
Process Capability
and frequent. This process forms the basis for assigning values to the
ISO 14001:2015 GAP ANALYSIS
e ectiveness of your risk and opportunity process and can provide you
TOOLS Regression Analysis
with the foundation for improving future performance.
Hypothesis Testing
“Risks and opportunities” is de ned in ISO 14001:2015 as potential adverse
ISO 9001:2008 e ects (threats) and potential bene cial e ects (opportunities). The rationale
Analysis of Variance – A
behind this de nition is to have organizations primarily focus their attention on
the results related to risk determinations, including both positive and negative Multivariate Tools
Implementing ISO 9001 e ects, rather than simply the uncertainty related to the occurrence of
events. The key thing to remember about these new requirements is that not Nonparametric Tests
ISO 9001 Requirements
every risk (that is, threat) and opportunity an organization faces is required to be
included in this risk determination. First, there must be a nexus, or connection, Design of Experiments
ISO 9001-clause 1,2,3
to the environmental management system. For example, hazardous waste
disposal risks would have a nexus to the EMS; credit card fraud risks would not. Design for Six Sigma
ISO 9001-Clause 4.1
According to ISO 14001, the organization needs to consider the relationship a
ISO 9001-Clause 4.2 particular risk has to:
ISO 14001:2004
ISO 9001-Clause 5.1,5.2,5.3 the organization’s important environmental issues that is its “context”.
the organization’s EMS requirements, including its compliance obligations ISO 14001:2004 EMS
ISO 9001-Clause 5.4 the de ned scope of the organization’s environmental management
system. Preparatory Environme
ISO 9001-Clause 5.5
Review
ISO 9001-Clause 6
ISO 14001-Clause 4.1
Documentation Requirements of
ISO 14001-Clause 4.4.7
ISO 9001:2008
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Planning process
Explanation:
emissions to air
releases to water
releases to land
use of raw materials and natural resources
use of energy
energy emitted e.g. heat, radiation, vibration (noise), light),
generation of waste and/or by-products;
use of space.
In addition to the environmental aspects that it can control directly, an
organization determines whether there are environmental aspects that it can
in uence. These can be related to products and services used by the
organization which are provided by others, as well as products and services
used by the organization which are provided by others, including those
associated with outsourced processes. With respect to the an organization
provides to others, it can have limited in uence on the use and end-of-life
treatment of the products and services. in all circumstances,However, it is the
organization that determines the extent of control it is able to exercise, the
environmental aspects it can in uence, and the extent to which it chooses to
exercise such in uence. Consideration should be given to environmental
aspects. related to the organization’s activities, products and services, such as:
Explanation:
Before you start dealing with environmental aspects and impacts, you
should rst de ne the scope of the EMS. You can choose to apply ISO
14001 to the entire organization, or only to a speci c unit, location, or
product. Once you have made this decision you have de ned the EMS
scope. Henceforth, all activities, services, and products that fall within your
de ned scope have to be taken into consideration when you identify
environmental aspects and impacts.
First, let’s explain the terms activity, service, and product. An activity is a
part of the core business (e.g., production process steps). Service means an
auxiliary service that supports core activities (e.g., boilers, heating &
cooling, maintenance). A product is the goods you o er for market. An
environmental aspect of the product could be, e.g., excessive packaging of
the product, or level of recyclability of the product at the end of its
lifecycle.As ISO 14001 states, “The organization shall establish a procedure
to identify environmental aspects and determine those aspects that have
or can have a signi cant impact to the environment.” You should also keep
a register of the environmental aspects, which is kept up to date and takes
into account planned new or modi ed activities, products, or
services. Aspects can be divided into direct and indirect. Direct
environmental aspects are associated with activities, products, and services
of the organization itself, over which it has direct management control (e.g.,
how you manage waste on your site). However, for non-industrial
organizations the focus will often be on indirect environmental aspects of
their activities (e.g., how your subcontractor manages waste on your site,
chain controlled aspects, customer controlled aspects). In order to identify
your environmental aspects you need to study how your organization’s
activities, products, and services a ect the environment. The identi cation
of environmental aspects often considers, e.g., emissions to air, releases to
water and land, use of raw material, waste and natural resources, impacts
on biodiversity, etc. When identifying environmental aspects, all parts of the
company’s operations in the de ned scope have to be considered, not just
the obvious core manufacturing or service activities. For example, most
facilities have a maintenance department, o ces, a canteen, heating and
cooling systems, vehicle parking, and contractor and supplier activities –
each of which may have an impact on the environment. Various techniques
can be used to compile a comprehensive listing of environmental aspects
and impacts at a facility – e.g., Value chain method, Process ow method,
materials identi cation, method of compliance with legal requirements, etc.
Good practice is to involve a cross-functional team from key areas of the
operation. For each type of activity, product, or service, you need to list
your unique environmental aspect – this will result in an overall list or
matrix of aspects and impacts.
Dust Generations
Degradation of Air Quality
Air Emissions
Degradation of Air Quality
Operation of Equipments Use of Raw
Use of Natural resources.
materials
Erosion,
Farming Tillage sediment Loading
To plan for and control its signi cant environmental impacts, an organization
must rst know what these impacts are. But knowing what the impacts are is
only part of the challenge, you also should know where these impacts come
from. The identi cation and management of environmental aspects can (1)
have positive impacts on the bottom line and (2) provide signi cant
environmental improvements. The relationship between aspects and impacts is
one of cause and e ect. The term “aspects” is neutral, so keep in mind that your
environmental aspects could be either positive such as making a product out of
recycled materials or negative such as discharge of toxic materials to a
stream.Your organization is not expected to manage issues outside its sphere
of in uence. For example, while your organization probably has control over
how much electricity it uses, it likely does not control the way in which the
electricity is generated. Once you have identi ed the environmental aspects
of your products, activities, and services, you should determine which aspects
could have signi cant impacts on the environment. These environmental
aspects should be considered when you set your environmental objectives and
de ne your operational controls.
Multi step process for evaluation
of Aspect
Air Emissions
Water E uents
Solid and Hazardous Wastes
Land Use
Contamination of Land Raw Material
Resource Use
Local Issues Normal and Abnormal Conditions such as noise, odor, dust,
tra c, appearance, etc.
“The organization plans, at a high level, the actions that have to be taken within
the environmental management system to address its signi cant environmental
aspects, its compliance obligations, and its identi ed risks and opportunities
identi ed that are a priority for the organization to achieve the intended
outcomes of its environmental management system. The actions planned may
include establishing environmental objectives (see 6.2) or maybe
incorporated into other environmental management system processes, either
individually or in combination. Some actions may be addressed through other
management systems, such as those related to occupational health and safety
or business continuity, or through other business processes related to risk,
nancial or human resource management. When considering its technological
options, an organization should consider the use of best-available techniques,
where economically viable, cost-e ective and judged appropriate. This is not
intended to imply that organizations are obliged to use environmental cost-
accounting methodologies.”
After applying the same process of addressing the context of the organization,
option 2 uses the criteria to assess “organizational” aspects (aspects of
environment interacting with organization) and environmental aspects (aspects
of organization interacting with environment). From both these processes, a list
of signi cant organizational aspects and signi cant environmental aspects will
be created. From the identi ed signi cant “organizational” aspects and
environmental aspects the next process is to assess risks and opportunities that
need to be addressed that are relevant to the EMS. These risks and
opportunities are then followed up by the organization through actions such as
setting an objective and environmental improvement program, operational
control, emergency plan or other plans as appropriate as in option 1.
Option 3: Parallel process Approach
Family
Culture within the Increased personal
di erences
Organization commitment to long
2 adversely a ect L M
/governance and term environmental
environmental
succession issues projects
projects
Opportunities to move
Opportunity not Decreased use of
from product to service
taken up natural
3 e.g. leasing and M M
(positive risks not resources/extended
maintenance of
realized) product life for user
buildings
Political,
economic, social, Change of Change of government
9 technological, government disrupts L accelerates economic M
legal and economic recovery recovery
regulatory
Chain of custody
Chain of custody
Supply chain initiatives reduces
10 M initiative promotes M
resilience number of potential
stronger partnerships
new suppliers
Overall economic
Accelerating market
12 performance in Slow market growth M M
growth
the country
Potential
Compliance Potential H/M/L H/M/L
# uncertainties
obligations uncertainties (Risk) (Risk) (Opportunities)
(Opportunities )
Greater level of
understanding about
High number of
Neighbours/Local company operations
21 complaints on noise and M M
community and more local
odour
support for future
qrowth plans on site
Improved contractor
Contractor related
partnerships and
environmental incidents
22Contractors M shared environmental M
lose customers/incur
initiatives help
increased costs
increase sales
Potential
Potential uncertainties H/M/L H/M/L
# Signi cant Aspect uncertainties
(Risk) (Risk) (Opportunities)
(Opportunities )
Remove harmful
Not sure where drainage
24Spillage (Potential) M substance through L
goes
process redesign
Are we monitoring
28Electricity use H Reduced utility cost L
energy use
Are we monitoring
29Gas use M Reduced utility cost L
energy use
Leak causes
30Diesel storage contaminated L
land/water course
More e cient
Are we maximizing route logistical
31Transport M M
planing planning/better use
of sta time
Explanation:
Objectives should be set by the people in the functional area involved — they
will be best positioned to establish, plan for, and achieve these goals. Involving
people in the area will help to build commitment. Objectives should be
consistent with your overall business mission and plan and the key
commitments established in your policy (pollution prevention, continual
improvement, and compliance).Be exible in your objectives. De ne a desired
result and let the people responsible determine how to achieve the result. Keep
your objectives simple initially, gain some early successes, and then build on
them. Communicate objectives (as well as your progress in achieving them)
across the organization. Consider a regular report on progress at sta
meetings.To obtain the views of interested parties, consider holding an open
house or establishing a focus group with people in the community. These
activities can have other payo s as well. Make sure your objectives and targets
are realistic. Determine how you will measure progress towards achieving them.
Keep in mind that your suppliers service or materials) can help you in meeting
your objectives and targets (e.g., by providing more environmentally friendly
products).
Setting of Objectives
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What is Six Sigma? Statistics in Quality Common used Distribution in Quality Business Process Management Kaoru Ishikawa’s Basic S
Tools The seven new management and planning tools Voice of the customer VOC Data collecting tools Project charter Quality F
Deployment Using Benchmarking to achieve Process Improvement Team Management in improvement Projects Team Managements Sk
Management Tools Process Analysis Tools Measurement Systems in Quality Measurement System Analysis Statistical Process Cont
control chart Failure Mode and E ects Analysis Lean Enterprise 5S or Visual Management Total Productive Maintenance Error Proo
Kanban System The Kaizen Event One Piece Flow Process Capability Regression Analysis Hypothesis Testing Analysis of Vari
ANOVA Multivariate Tools Nonparametric Tests Design of Experiments Design for Six Sigma