COMM 205: Introduction to Management Information Systems

Syllabus

COURSE INFORMATION
Course title: Introduction to Management Information Systems
Course code: COMM 205 Credits: 3
Session and term: 2024W2 Class location: HA 492
Section(s): 201-202-203-204 Class times: 201 MW 09:30-11:00
202 MW 12:30-14:00
203 MW 14:00-15:30
204 MW 15:30-17:00
Course duration: Jan 06 – Apr 08 2025 Pre-requisites: n/a
Division: AIS Co-requisites: n/a

INSTRUCTOR INFORMATION
Part A: Business Technology Management
Instructor: Dr. Zorana Svedic
Email: [email protected] Office hours: By appointment
Part B: Data Management and Analysis
Instructor: TBA
Email: TBA Office hours: By appointment
Head TA: Jayden Thouli TA Office hours: Posted on Canvas
Contact TAs via Canvas Inbox

COURSE DESCRIPTION
Commerce (COMM) 205 is an introductory course in Management Information Systems. The use of information
and related information systems (IS) has become pervasive in modern-day firms. To keep up with these trends,
this course introduces students to some of the current information technology (IT)-related practices by businesses
in the twenty-first century. In achieving this objective, COMM 205 is organized into two parts: Business
Technology Management (Part A) and Data Management and Analysis (Part B).
The first third of the course (Part A) focuses on the crucial role of IT in modern-day firms and the fundamental
concepts of business technology management. Additionally, students will be introduced to database design and
data visualization concepts.
The second two-thirds of the course (Part B) emphasizes the management, analysis, and transformation of data
into usable information. To this end, students will be introduced to a widely used spreadsheet software, Microsoft
Excel, and a very popular programming language R. While COMM 205 will not make students experts in these
tools, this course will nevertheless equip students with valuable skillsets that will help them advance their
academic and professional careers. Experiential learning is heavily emphasized in this course, where students are
given the chance to apply some of the most frequently used functions, commands, and features of these tools.

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Syllabus
COURSE FORMAT
The course delivery will consist of asynchronous pre-class material, synchronous in-class activities, and
asynchronous post-class assignments. Pre-class notes for each class will be posted on Canvas. Students are
required to review the pre-class material (which may consist of visual and written contents) before we apply these
concepts covered in the pre-class material in-class. Our classes may start with a short recap of pre-class material,
followed by various individual and group activities.

LEARNING OBJECTIVES
To introduce students to the concepts, strategic role and principles of information technology in a global and
dynamic business.
To foster an interest in information technology and introduce the fundamental IT knowledge and skills applicable
to all functional areas of organizations.
To equip students with valuable skillsets in the area of data management and analysis by introducing them to the
fundamentals of Microsoft Excel and R.
By the end of this course, students will be able to:
• identify the role of IT in daily business activities;
• explain the fundamental concepts and technologies of information systems;
• describe the key issues related to managing information systems;
• recognize the importance of data and information in decision making;
• apply the following Microsoft Excel functions: IF, AND, OR, COUNTIFS, SUMIFS, VLOOKUP, INDEX, MATCH,
CONCATENATE, LEN, TRIM, SUBSTITUTE, REPLACE, FIND, SEARCH, and a few others for the purpose of
managing and analyzing data;
• practice the basics of R programming and use R for the purpose of managing and analyzing datasets.

SUSTAINABLE DEVELOPMENT GOALS (SDGS)

At UBC Sauder, we are committed to responsible business practices that can have transformative impacts on
society. One of the ways we are reinforcing our commitment to responsible business is by showcasing relevant
content in our courses via the lens of the United Nations Sustainable Development Goals.
Aligning the United Nations Sustainable Development Goals (SDGs) with an introduction to Management
Information Systems (MIS) course can help students understand how technology and information systems can
contribute to addressing global challenges.
In this course, we will touch on topics that relate to the following goals:

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Syllabus

Sustainable Development Goal Description of how and when the goal is covered in the course

Goal 4: Quality Education Information systems support e-learning platforms, student

performance tracking, and personalized learning, making education
more accessible, interactive, and tailored to individual needs. For
example, in all our classes, the in-class activities allow for remote
submission enabling students to contribute even if they are not present
during live class, which parallels SDG 4's focus on ensuring inclusive and
equitable education for all.
Goal 8: Decent Work and In our classes on Business Intelligence and Information Systems
Economic Growth Development, learning about information systems will help students
understand how technology enhances business processes and
decision-making, leading to increased productivity, and ultimately
fostering economic growth and job creation.

Goal 9: Industry, Innovation In our class on E-Business, we will discuss how information systems play
and Infrastructure a pivotal role in managing technology infrastructure, promoting
innovation, and enabling the development of e-business and e-
commerce platforms. Additionally, the class on Information Systems
Security will highlight how this is essential for ensuring the integrity and
reliability of critical infrastructure, including communication networks,
transportation systems, and energy grids. Protecting these systems
from cyber threats supports sustainable industrialization and
innovation.
Further, when we cover R during the course, we will predominantly use
financial and accounting data from public firms spanning 20 years. We
will extract insights about various firms and industries. For example,
we can examine the impact of employees on a company’s performance
or investigate how R&D investments contribute to a firm’s success.
Goal 16: Peace, Justice, and In our classes on Data Management and Business Intelligence, we will
Strong Institutions discuss how information systems can enhance transparency,
accountability, and data-driven decision-making within institutions,
promoting good governance and supporting peaceful societies.
Additionally, Information Systems Security is fundamental for building
strong institutions by safeguarding sensitive data, preventing
cybercrime, and maintaining the confidentiality of legal and judicial
records.
Goal 17: Partnerships for the In our class on Data Management, we will discuss how information
goals systems facilitate collaboration by providing communication tools, data
sharing platforms, and real-time information exchange, fostering
partnerships among various stakeholders. Further, collaboration for
Information Systems Security, both among countries and between
public and private sectors, helps foster partnerships that strengthen
cybersecurity efforts and knowledge sharing.

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ASSESSMENTS
Summary
BUSINESS TECHNOLOGY MANAGEMENT (PART A) DATA MANAGEMENT AND ANALYSIS (PART B)
Assessment Type % Assessment Type %
Polls 5 Active Learning 17
Exercises 5 Assignments (2) 8
Exam A 25 Exam B 40
Total for Part A 35 Total for Part B 65

ASSESSMENT DETAILS FOR BUSINESS TECHNOLOGY MANAGEMENT (PART A)

POLLS – 5%
Each class will start with several check-in questions to test your class preparation. There may be additional polls
throughout the class. These questions will be answered via iClicker Cloud – even if you are NOT present in class,
you can submit your answers remotely! NO make-up. You must register your iClicker account and join our course.
Note that iClicker Student can only capture your responses if you attend the section that you are enrolled in.
Students will receive 1 point for each correct answer (where applicable) + 1 participation point for answering ALL
polls during live class. Missing Polls will result in zero grade!
EXERCISES – 5%
During class, students will work in small groups to complete various exercises. These exercises can also be done
individually and remotely. All exercises must be submitted on Canvas by 11pm on the class day. NO make-up.
Missing Exercises will result in zero grade!
EXAM A – 25%
There will be one exam for the Part A, to be completed in-class via Canvas Quizzes. Exam will be based on the
class prep content, such as the required readings and video lessons, plus the material covered in the lectures.
Missing the Exam without Academic Concession will result in zero grade!

ASSESSMENT DETAILS FOR DATA MANAGEMENT AND ANALYSIS (PART B)

Active Learning in Part B can be demonstrated by participating in class discussions, answering poll questions,
completing group activities, and completing in-class exercises (details are provided below).
OPENING POLLS (OP’S) – 4%
There will be a few multiple choice questions at the beginning of the synchronous part of every lecture. Each poll
mainly covers the material in the asynchronous part of the lecture which you need to complete before the
synchronous part of the lecture. Poll may cover materials discussed in the previous lecture(s). Since polls are
normally given at the start of the lecture, students are expected to join the class on time to participate. However,
since these questions will be answered via iClicker Cloud – even if you are NOT present in class, you can submit
your answers remotely! NO make-up. You must register your iClicker account and join our course. Note that
iClicker Student can only capture your responses if you attend the section that you were enrolled in. Students will
receive 1 point for each correct answer (where applicable) + 1 participation point for answering ALL polls during
live class. Missing OP’s will result in zero grade!

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Syllabus
BREAKOUT GROUP EXERCISES (BG’S) – 4%
You will be given an exercise to be completed in a small breakout group during each class. You can team up with
your neighboring fellow students. Each breakout exercise mainly covers the material in the lecture. Since these
exercises will be administered via Canvas, you can submit your answers remotely – even if you are NOT present
in class! All BG’s must be submitted on Canvas by 11pm on the class day. NO make-up. Missing BG’s will result
in zero grade!
IN-CLASS EXERCISES (ICE’S) – 9%
An ICE will be given in the last 20 minutes of every lecture in Part B. They will be completed online via Canvas
Quizzes. While you will work on your ICE during the last 20 minutes of the classtime, you are required to submit
your ICE by 11pm next day. For example, an ICE you are given on a Monday class must be submitted by 11pm
next day, on Tuesday. NO make-up. Missing ICE’s will result in zero grade!
ASSIGNMENTS – 8%
There are two assignments for part B of the course. Each assignment is worth 4% of the final course grade, for a
total of 8% of the final course grade. Students are allowed to work with other students, but each student must
submit his/her own solutions online on Canvas. The due date for each assignment can be found on Course
Schedule below. Missing the Assignment without Academic Concession will result in zero grade!
EXAM B – 40%
There is one exam for this part of the course for a total of 40% of the final course grade. Exam is common across
all sections, taken together at the same time.
• It will only cover materials related to Microsoft Excel and R; that is, materials covered from lecture 10 up
to and including lecture 25.
• This exam will be held at a date and time to be determined by the UBC Scheduling Services.
• Exact exam dates and times will be posted on Canvas!
• Missing the Exam without Academic Concession will result in zero grade!

A student’s final course grade in COMM 205 will be calculated “as is” in accordance with the Assessment
Breakdown in this Course Outline. Please note that final course grades may be subject to adjustment to comply
with the grading guidelines enacted by the Sauder School of Business.

In other words, a student does not necessarily have to pass the exam components of the course in order to pass
the course, so long as they receive a final course grade of at least 49.50 out of 100. The reverse is also true—it is
possible for a student who passed the exam components of the course to still fail the course if they had not
performed satisfactorily in other components of the course.

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Syllabus
LEARNING MATERIALS
Required Readings
The following textbook is required for Part A. There is no textbook required for Part B:
• Information Systems for Business and Beyond (Canadian Edition)
by Shauna Roch; James Fowler; Barbara Smith; and David Bourgeois
• Free download: https://ecampusontario.pressbooks.pub/informationsystemscdn/
Canvas course website. The course will be supported in Canvas Learning Management System. Students should
familiarize themselves with the course website and content, and expect to check back for updates throughout the
term. Indeed, it should be a site you go to often to keep up with course prep information, to submit assignments,
and get other guidance. Students are responsible for reviewing all class-prep material before class and should
arrive to class prepared to discuss the topics covered.
iClicker Student class response system. You need to set up your free iClicker account and join our course via
iClicker Course Join Link for your section on Canvas. You can participate during live class using iClicker Student
website or mobile app. See this guide for details: https://lthub.ubc.ca/guides/iclicker-cloud-student-guide/
Software Tools
• Tableau Desktop: Details posted on Canvas
• Microsoft Excel
• R and R Studio: Details to be announced in class
Technology Requirements
UBC is using various tools to maintain academic integrity for Canvas exams. Minimum system requirements are:
• Hardware: Laptop
Windows:
o Processor: Intel i3 or AMD Ryzen 3; Memory/RAM: 4GB; Drive: 128GB
o Operating System: Windows 10 Education or Enterprise or Pro with release 1903 and above
Mac:
o Processor: Intel i5; Memory/RAM: 4GB; Drive: 128GB
o Operating System: macOS 10.13 (High Sierra) and above
• Software: Respondus Lockdown Browser
o Run the Online Technical Pre-Test quiz to install the Respondus LockDown Browser
Non-compliance with the requirements listed above will NOT be considered as a valid ground for academic
concession.

NO DISTRIBUTION OF RECORDINGS
There is no distribution of recordings of class. Classes are designed as and are intended to be in-person. Your
attendance is expected. If you are unable to attend, the policy regarding missed classes described in this syllabus
applies. It is your responsibility to ensure that you have the materials you need for missed classes. It is strongly
recommended that you make arrangements at the start of the semester for materials in case you miss class. For
instance, you may wish to exchange contact information with a classmate who can provide you with notes in the
event you miss class. If you believe you are an exceptional case that merits special consideration, please promptly
reach out to your instructor to advise them of your circumstances.

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ACADEMIC CONCESSIONS
Academic Concession Policy
If you miss some in-class activities (iClicker polls and/or Canvas exercises), you do NOT need academic concession.
Please remember that even if you are NOT present in-class, you should submit poll answers remotely via iClicker
Cloud, as well as, you should submit your exercises remotely via Canvas Assignments!
If you miss an Assignment or Exam, you must request academic concession through the Sauder UGO (see
“Requesting Academic Concession” below).
If a student has an Academic Concession from the Sauder UGO:
▪ The student may be excused for in-class activities. Excused activities are not calculated as part of a student’s
total grade.
▪ The due date for an individual assignment may be deferred by, at most five days (contingent on and
proportionate to the duration of the granted concession).
▪ The student’s group will proceed with the group assignments on the regular timeline. However,
notwithstanding the foregoing, the concession will be taken into account to the extent it impacts an
individual’s ability to proportionally contribute.
Requesting Academic Concession
If you experience unanticipated events or other circumstances that constitute valid grounds for academic
concession as defined by UBC’s Academic Concession Policy, complete the concession request webform.
Concessions are time-sensitive and the webform should be submitted within 48 hours of the missed deadline.
Upon submission, your request will be recorded in the UGO and you will also receive an email with further
instructions. Please read this email carefully and be sure to also refer to the relevant course syllabus for each
concession that you have requested. Please know that you should continue to work on the coursework for the
course(s) which you submitted a concession for. You should anticipate being asked to submit work or write an
exam as soon as the circumstances affecting your ability to fulfil your academic responsibilities are resolved.

COURSE-SPECIFIC POLICIES AND RESOURCES

Missed or Late Assignments, and Regrading of Assessments
▪ The course policy default is that there will be NO make-up work provided, and NO extensions to deadlines.
▪ Assignments are due in the manner specified (either in this outline or otherwise in the relevant assignment
outline) by the specified due date (Pacific Time and UBC server time). LATE assignments will score zero
grade; this is a firm policy!
▪ Equipment and/or media failure will NOT be accepted as an excuse for late submissions.
▪ Students are personally responsible for maintaining BACKUPS of their assignment files. The inability to submit
an assignment because of a lost file will NOT be accepted.
▪ In circumstances that merit an Academic Concession (for example: major illness, family bereavement),
students should notify the Head TA and obtain an Academic Concession from the UGO. In these
circumstances, an accommodation may be granted: see “Academic Concessions” above for details.

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 COMM 205: Introduction to Management Information Systems
Syllabus
▪ In the event that you feel something was missed in the grading of your work (be it mathematical error or
other), please write a brief summary of what you feel needs further attention and submit this re-grade request
with your marked work to Head TA. If you request a re-grade, it will be read from scratch and your grade may
go up or down. Each grade component is considered final one week after given to the class and will no longer
be open for re-grading or discussion.

ACADEMIC ACCOMMODATIONS
Centre for Accessibility
The Centre for Accessibility (CfA) facilitates disability-related accommodations and programming initiatives
designed to remove barriers for students with disabilities and ongoing medical conditions. If you are registered
with the CfA and are eligible for exam accommodations, it is your responsibility to book your exam writing with
the CfA using its exam reservation system: for midterm exams or quizzes, at least 7 days in advance; and final
exams, 7 days before the start of the formal exam period.

OTHER COURSE POLICIES AND RESOURCES

▪ Attendance: Students must attend the section in which they are registered with NO exceptions.
▪ Preparation: Guidance on how to prepare for each class is posted on the course website. It is each student’s
responsibility to understand what is required and to complete the necessary readings or other preparation
that is directed.
▪ Professionalism: Professionalism is required both in business and in the classroom. What does it mean in a
learning environment? Being on time and being prepared for the topic at hand. Listening to and respecting
others (instructors and peers). Giving 100% of your attention to the course and minimizing any distractions.
Students are expected to contribute during class discussions and group activities in order to enrich the learning
experience for everyone.
▪ Resources. Canaccord Learning Commons provides various resources, such as Peer Assisted Study Sessions
(PASS), presentation coaching, and communication development programs.

POLICIES APPLICABLE TO UBC SAUDER UNDERGRADUATE COURSES

At UBC Sauder, professional behaviour aligns with the school’s guiding values – rigour, respect and responsibility
– and is upheld in the UBC Sauder BCom Statement of Professionalism and Code of Conduct.
Respectfulness in the Classroom
Students are expected to be respectful of our community at all times, including community members, faculty,
staff and peers. This means being attentive and conscious of words and actions and their impact on others,
listening to people with an open mind, treating all UBC Sauder community members equally and understanding
diversity. Students who act disrespectfully toward others will be asked to leave the class and be marked as absent
for the day. They may also be removed from a team, lose credit for in-class assessments and activities, or be asked
to complete a group assignment individually. Incidents of misconduct or suspected misconduct will be
investigated.

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Syllabus
Respect for Equity, Diversity, and Inclusion
The UBC Sauder School of Business strives to promote an intellectual community that is enhanced by diversity
along various dimensions including Indigeneity (including identification as First Nation, Métis, or Inuit), race,
ethnicity, gender identity, sexual orientation, religion, political beliefs, social class, and/or disability. It is critical
that students from diverse backgrounds and perspectives be valued in and well-served by their courses.
Furthermore, the diversity that students bring to the classroom should be viewed as a resource, benefit, and
source of strength for your learning experience. It is expected that all students and members of our community
conduct themselves with empathy and respect for others.

UNIVERSITY POLICIES AND RESOURCES

UBC provides resources to support student learning and to maintain healthy lifestyles but recognizes that
sometimes crises arise and so there are additional resources to access including those for survivors of sexual
violence. UBC values respect for the person and ideas of all members of the academic community. Harassment
and discrimination are not tolerated nor is suppression of academic freedom. UBC provides appropriate
accommodation for students with disabilities and for religious observances. UBC values academic honesty and
students are expected to acknowledge the ideas generated by others and to uphold the highest academic
standards in all of their actions. Details of the policies and how to access support are available on the UBC Senate
website at https://senate.ubc.ca/policies-resources-support-student-success.
Academic Integrity
The academic enterprise is founded on honesty, civility, and integrity. As members of this enterprise, all students
are expected to know, understand, and follow the university policies and codes of conduct regarding academic
integrity. At the most basic level, this means consistently submitting only original work done by you and
acknowledging all sources of information or ideas and attributing them to others as required. This also means
you should not cheat, copy, or mislead others about what is your work; nor should you help others to do the same.
For example, it is prohibited to: share your past assignments and answers with other students; work with other
students on an assignment when an instructor has not expressly given permission; or spread information through
word of mouth, social media, or other channels that subverts the fair evaluation of a class exercise, or assessment.
Violations of academic integrity (i.e., misconduct) lead to the breakdown of the academic enterprise, and
therefore serious consequences arise and harsh sanctions are imposed. For example, incidences of plagiarism or
cheating may result in a mark of zero on the assignment or exam and more serious consequences may apply if the
matter is referred to the President’s Advisory Committee on Student Discipline. Careful records are kept in order
to monitor and prevent recurrences.
Use of Artificial Intelligence
Generative AI (Including ChatGPT) NOT Permitted
Any work submitted must be your own original work. Any use of generative artificial intelligence (AI), including
ChatGPT, is prohibited and constitutes academic misconduct. Any student suspected of submitting work that
includes AI generated content may be asked for preliminary work or other materials to evidence the student’s
original and unaided authorship. The student may also be asked to separately explain or support their work. AI
identification methods may also be employed by the instructor. After review, if it is determined by the instructor
that submitted work likely contains AI generated content, the work may receive a zero and may be subject to
further misconduct measures set out in the UBC Academic Calendar.

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Syllabus
COPYRIGHT
All materials of this course (course handouts, lecture slides, assessments, course readings, etc.) are the intellectual
property of the instructor or licensed to be used in this course by the copyright owner. Redistribution of these
materials by any means without the permission of the copyright holder(s) constitutes a breach of copyright and
may lead to academic discipline and could be subject to legal action. Any lecture recordings are for the sole use
of the instructor and students enrolled in the class. In no case may the lecture recording or part of the recording
be used by students for any other purpose, either personal or commercial. Further, audio or video recording of
classes are not permitted without the prior consent of the instructor.

ACKNOWLEDGEMENT
UBC’s Point Grey Campus is located on the traditional, ancestral, and unceded territory of the x wməθkwəy̓əm
(Musqueam) people, who for millennia have passed on their culture, history, and traditions from one generation
to the next on this site.

COURSE SCHEDULE
(Subject to change with notification and distribution of updated syllabus)

Class Assessments
Lecture Topics Readings
MW Due 11:00 pm
PART A
1 Honour Pledge
M 1/06 Information Systems Chapter 1: Information Systems C01-Q
C01-EX
2 Chapter 3: Hardware C02-Q
Hardware & Software
W 1/08 Chapter 4: Software C02-EX
3 Data Management: Chapter 5: Data C03-Q
M 1/13 Databases Data Normalization & ERD C03-EX
4 C04-Q
Info Systems Development Chapter 7: Systems Development
W 1/15 C04-EX
5 C05-Q
Info Systems Security Chapter 8: Security
M 1/20 C05-EX
6 E-Business & Chapter 10: E-Business C06-Q
W 1/22 Business Processes Chapter 11: Business Process Solutions C06-EX
7 Business Intelligence: C07-Q
Chapter 12: Decision Support
M 1/27 Tableau C07-EX
8
Exam Review Course A Evaluations
W 1/29
9
EXAM A: COVERING LECTURES 1 TO 7 – DURING REGULAR CLASS TIME
M 2/03

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Class Assessments
Lecture Topics Active Learning
MW Due 11 pm
PART B
10 Introduction to Part B OP 01 and BG 01 ICE 01: 2/08
W 2/05 Excel: Part I (IF; nested IF; AND; OR)
11 Excel: Part II (COUNTIFS; SUMIFS) OP 02 and BG 02 ICE 02: 2/13
M 2/10
12 Excel: Part III (VLOOKUP) OP 03 and BG 03 ICE 03: 2/15
W 2/12
2/17-21 NO CLASSES – MIDTERM BREAK
13 Excel: Part IV (INDEX; MATCH) OP 04 and BG 04 ICE 04: 2/27
M 2/24
14 Excel: Part V (LEFT; RIGHT; MID; OP 05 and BG 05 ICE 05: 2/29
W 2/26 CONCATENATE)
15 Excel: Part VI (LEN; TRIM; SUBSTITUTE; OP 06 and BG 06 ICE 06: 3/05
M 3/03 REPLACE)
16 Excel: Part VII (FIND; SEARCH) OP 07 and BG 07 ICE 07: 3/07
W 3/05 ASSIGNMENT B1: 3/07
17 R Programming: Part I (R programming basics) OP 08 and BG 08 ICE 08: 3/12
M 3/10
18 R Programming: Part II (R data types) OP 09 and BG 09 ICE 09: 3/14
W 3/12
19 R Programming: Part III (R Data frame) OP 10 and BG 10 ICE 10: 3/19
M 3/17
20 R Programming: Part IV (Data Wrangling I) OP 11 and BG 11 ICE 11: 3/21
W 3/19
21 R Programming: Part V (Data Wrangling II) OP 12 and BG 12 ICE 12: 3/26
M 3/24
22 R Programming: Part VI (Data Wrangling III) OP 13 and BG 13 ICE 13: 3/28
W 3/26
23 R Programming: Part VII (Merging datasets) OP 14 and BG 14 ICE 14: 4/04
M 3/31
24 R Programming: Part VIII (Other commands) OP 15 and BG 15 ICE 15: 4/09
W 4/02
25 R Programming: Review ASSIGNMENT B2: 4/11
M 4/07 Course B Evaluations
EXAM B: COVERING LECTURES 10 TO 25 [as scheduled by UBC]
Abbreviations: OP: Opening Poll; BG: Breakout Group Exercise; ICE: In-class Exercise

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