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NON MARRIOTT RESUME

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Âñvësh Gøüd
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31 views

NON MARRIOTT RESUME

Uploaded by

Âñvësh Gøüd
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Anvesh Goud

CONCEIARGE. (BELLMAN & DRIVER)


I am an experienced Conceiarge with proven track record of providing excellent customer service.
skilled in anticipating and responding to guests needs with a friendly , professional attitude.

[email protected] +91 6281601948 Kamareddy, Telangana, India

WORK EXPERIENCE SKILLS


BELLMAN & CONCEIARGE HOLDING VALID DRIVING LICENSE FROM
Aloft Abu Dhabi UNITED ARAB EMIRATES NO: 3 LIGHT VEHICLE
09/2023 - 07/2024, Abu Dhabi , United Arab Emirates
Achievements/Tasks Ms Office Micros Opera Opera Pms
Welcome customers upon entrance and confirm reservations
Answer the phone and make reservations, take and distribute Navigation Customer service
messages or mail and redirect calls
Acquire extensive knowledge of the premises and the nearby venues
and businesses to make the most suitable recommendations
Arrange events, excursions, transportation etc. upon request from ACHIEVEMENTS
hotel residents
Understand customer’s needs and provide them with personalized Employe Of The Month (01/2021)
solutions by suggesting activities and facilities provided by the hotel
Respond to complaints and find the appropriate solution Certificate Of Appreciation (11/2020)

Certificate Of Recognition (05/2022)


GUEST ARRIVAL EXPERT ( BELLMAN CUM DRIVER)
Sheraton Sharjah Beach Resort & Spa
11/2017 - 07/2023, UNITED ARAB EMIRATES
Achievements/Tasks
LANGUAGES
Greeted arriving and departing guests in a hospitable, friendly and
courteous manner. English
Escorting guests to their rooms, explaining the room facilities Professional Working Proficiency
Deliver luggage, messages, faxes, packages to guests and to undertake
Hindi
various other requests in order to ensure their comfort
Full Professional Proficiency
Ensure a delightful, seamless arrival and departure for our guests.
Creates 100% guest satisfaction by providing the Country Inn & Suites Telugu
experience through performance that demonstrates the standards of, Native or Bilingual Proficiency
genuine hospitality and exceeding guest expectations
Russian
Contact : : ESSAM MAHRAN [ FRONT OFFICE MANAGER] - Elementary Proficiency
[email protected]

EDUCATION INTERESTS

Board of Intermediate Education, A.P. Travelling Driving Browsing


Vidya Bhavan, Nampally, Hyderabad-500 001
04/2013, HYDERABAD, INDIA Swimming Gym Sports
Courses
C.E.C

Bord of Secondary Education


Zp high School Palwancha
05/2011, Telangana, India

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