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SP1 Skills Summary Solving Problems (5)

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16 views

SP1 Skills Summary Solving Problems (5)

Uploaded by

semajnitsuga
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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SKILL SUMMARY

SOLVING
PROBLEMS
How do you identify a challenge or issue?
Can you outline possible causes?
What are the methods for finding solutions?

KEY POINTS ADVANCED METHODS

• Making assumptions can be a good start


SOLVING PROBLEMS
to finding a solution to any problem. But
don’t always rely on them.
• Solving problems consists of moving from a • It is better to create a hypothesis and test
given situation to a desired goal situation. it to verify it.
• Solving problems is the process of designing • Design a logic tree or ask “why” five times
and carrying out a set of steps to reach a to get to the root cause of an issue.
goal. • When confronted with (almost) unsolvable
• The term “problem” usually refers to a problems, e.g., a moral or ethical dilemma,
situation where it is not immediately obvious asking for help is a good solution.
how to reach the goal.
• The ability to solve problems is a basic life
skill and is essential to our day-to-day lives –
at home, school and work.
• We solve problems every day without really
thinking about how we solve them.

CAUSES OF PROBLEMS
DID YOU KNOW
• There are a variety of reasons why problems 4 STEPS TO SOLVING PROBLEMS
can occur.
Step 1: Define the problem
• Poor communication often leads to
Make sense of and clarify the problem. Break it
problems, e.g., when you misunderstand
down.
someone or you were misunderstood.
• Having too many responsibilities can also Step 2: Brainstorm solution(s)
cause problems. Think about all possible approaches to solving
• A negative environment can make it easier the problem. It is helpful to make a list.
for problems to occur. Step 3: Choose solution(s)
Take a deeper look into the different solutions.
COMPLEX PROBLEMS
Step 4: Take action
After analyzing which approach might best, stick
• May have multiple solutions
to it and measure your progress.
• Normally requires considerable thought to
solve
• May have several causes that
• are not always obvious
• are connected

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