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Mj Pakdel

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Mj Pakdel

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swatipmishra
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© © All Rights Reserved
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Mj Pakdel

PROFESSIONAL SUMMARY
A highly skilled and dedicated data science leader, proficient in MLOPs and GenAI with a proven track
record of creating innovative novel solutions and making data-driven decisions for large-scale enterprises.
Collaborative team player with excellent interpersonal skills and ability to effectively communicate
technical information across business units.

ML Techniques: Deep Learning: RNN, LSTM, Autoencoders, Natural Language Processing (NLP),
Large Language Models (GPT-series and BERT-series), RAG, Fine Tuning of LLM, Recommender
Systems, Regression Analysis: Linear and Nonlinear, Classification and Clustering, Time Series Analysis,
Reinforcement Learning, Optimization Techniques, Experimental Design: A/B Testing,

Leadership Skills

 Team Leadership: Directed a team of two data scientists, fostering a culture of continuous learning
and guiding them through complex project phases.
 Cross-Departmental Integration: Spearheaded the integration of machine learning technologies
across multiple business units, enhancing communication and collaboration between technical and
non-technical teams.
 Innovation Leadership: Pioneered the use of advanced machine learning models and MLOps
practices, setting benchmarks for innovation within the organization.

TECHNICAL EXPERIENCE
Programming Languages: Python, Scala, R, SQL

Software/Databases: Spark, Databricks, MLlib,i Snowflake, AWS (SageMaker, Kinesis),


Microsoft Azure, Google Cloud Platform, Apache Kafka, Apache Airflow,
Pandas, Scikit-Learn, TensorFlow, Keras, PyTorch, Docker, Kubernetes,
Tableau, Matplotlib, ggplot, Seaborn, Netezza, Vertica, MLflow,
Langchain, Hugging Face, LLaMA, Mistral

Others: Machine Learning, User Experience, Generative AI, Performance


Monitoring, Forecasting, CI/CD Pipelines, Communication MLOps,
Optimization, Automation, Project Roadmapping, Data Pipelines, Testing

PROFESSIONAL EXPERIENCE
DISNEY STREAMING, Los Angeles, CA Jul 2024 – Present
Staff AI Engineer
Developed an AI-powered chatbot for Onboarding and Internal Support
 Generative AI Implementation: Developed, and deployed an AI-powered chatbot leveraging a
Retrieval-Augmented Generation (RAG) architecture to answer employee queries related to IT
systems, HR policies, compliance protocols, and operational guidelines.
 Integrated the chatbot with Disney’s internal document repositories, and deployed it using Azure App
Service, managed via Azure DevOps (ADO).
 Implemented MLOps best practices, including CI/CD pipelines, environment isolation, and a
monitoring dashboard to track performance, and usage metrics, reducing HR, and IT support tickets
by 35%, and streamlining onboarding processes.

PROVIDENCE HOSPITALS - UGURU, Irvine, CA Jun 2022 – Jun 2024


Staff ML Engineer
Orchestrated Supply Chain Alert System Using Generative AI at Providence Hospitals
 Generative AI Implementation: Led the design, and deployment of a cutting-edge application at
Providence Hospitals, leveraging OpenAI's large language models to predict supply chain disruptions
by analyzing supplier communications.
 Streamlined the system to automate alerts for potential delivery delays, significantly reducing manual
email analysis, and boosting supply management efficiency by 80%.
 MLOps Infrastructure Development: Spearheaded the engineering, and MLOps of a microservice
leveraging OpenAI's large language model.
 Built the service on a robust FastAPI framework, and proactively analyzed supplier communications
to forecast supply chain disruptions.
 Crafted a Kubernetes architecture that guaranteed scalability, and reliability, resulting in a 30%
reduction in operational costs due to improved resource utilization, and process automation.

Developed a Finance Department Dashboard Augmented with a Generative AI Chatbot:


 Generative AI Implementation: Enhanced the dashboard visualizing time series forecasts by
integrating a chatbot.
 Designed it to intelligently decide whether to use context and a Retrieval Augmented Generation
(RAG) process or act as an SQL agent, translating user questions into queries executed directly
against the data warehouse.
 This reduced executive inquiries by 90%, streamlining communication, and decision-making.

VIACOM/CBS, Los Angeles, CA 2020 – 2022


Senior Machine Learning Engineer
Architected and Implemented an Enhanced Recommendation Engine for Pluto TV:
 MLOps Infrastructure Development: Designed, and implemented a Kubernetes-based MLOps
infrastructure using Terraform for automated cloud infrastructure management.
 Established a robust CI/CD pipeline to streamline the deployment of a high-performance, FastAPI-
based recommendation engine.
 This infrastructure supports a platform servicing 38 million active users with a latency below 200
milliseconds.
 Data Science Implementation: Designed, and executed a two-part recommendation system.
 The first part used an ALS-based method for candidate generation through collaborative filtering,
while the second part employed a deep learning model to assess real-time viewing probabilities using
a sophisticated mix of user, and item features.
 This two-tiered approach enhanced the Pluto TV app’s user experience, contributing to a 5% increase
in user engagement metrics.

Led the Implementation of Median Mix Modeling (MMM) for Pluto TV:
 MLOps Infrastructure Development: Constructed development, staging, and production environments
in Databricks to automate two cloud-agnostic MMM applications: data collection, and model fitting.
 Used CI/CD principles for efficiency.
 Orchestrated a Kubernetes cluster for a monitoring dashboard, enhancing visual insights into
response curves.
 MLOps practices cut retraining times by 90%, allowing weekly updates, and boosting market
responsiveness.
 Data Science Implementation: Implemented strategies for managing Pluto TV's $300 million ad
budget, increasing customer acquisition, and sales.
 Developed a model using LocalSolver algorithms for MMM parameter fitting.
 This enabled continuous optimization of budget across channels, improving executive scenario
analysis.
 Achievements included a 4% boost in user acquisition with the existing budget.

NIELSEN, Tampa, FL 2015 – 2020


Lead Data Scientist
 Substituted survey variable with another variable that was driven at no cost from Nielsen panel data.
 Developed tree-based classifiers in R, which saved $7M after retiring the old survey process.
 Automated legacy software to eliminate human roles, and reduce turnaround time from over two
hours to less than one minute, freeing five employees from tedious manual tasks, and cutting costs
by $200K annually.
 Utilized tools such as Spark, Python, SQL, SAS, to perform complex data analysis.
 Implemented topic modeling algorithm (LDA) to identify industries of new clients from web scraped
data.
 Adjusted pricing strategy based on industry price elasticity, increasing client company's profit by 3%.

EDUCATION
PhD, Economics
Northern Illinois University, Dekalb, IL

MS, Applied Probability and Statistics


Northern Illinois University, Dekalb, IL

CERTIFICATIONS
AWS Certified Machine Learning Specialty, Amazon
AWS Certified Developer-Associate, Amazon
Spark Certified Developer, Databricks

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