Operations Management No. 3
Operations Management No. 3
2. Role of Operations Managers: They ensure efficient use of resources, maintain quality
standards, and meet deadlines.
4. Process Strategy: Involves choosing the best approach to produce goods or deliver
services (e.g., batch, mass, or custom production).
5. Key Metrics: Tracks performance indicators like lead time, throughput, and cost per unit.
6. Scheduling: Ensures resources (people, machines) are allocated effectively to meet
production deadlines.
7. Capacity Utilization: Measures the extent to which an organization uses its production
capacity effectively.
8. Cost Management: Minimizes production costs while ensuring quality and timely
delivery.
9. Customer Focus: Tailors operations to meet customer expectations, such as faster
delivery times or personalized services.