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Slidesgo Behind The Scenes The Art of Hotel Housekeeping Excellence 20241124211220vfi7

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14 views9 pages

Slidesgo Behind The Scenes The Art of Hotel Housekeeping Excellence 20241124211220vfi7

Uploaded by

FISEK
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Hotel Housekeeping

SLIDE 1: WHAT IS HOUSEKEEPING?


Housekeeping means maintaining cleanliness and order in hotels, offices, or homes.
It involves cleaning, organizing, and taking care of spaces.
A well-organized housekeeping department ensures guest satisfaction.
Slide 2: Responsibilities of
Housekeeping Sta
Cleaning rooms and common areas: Sweeping,
mopping, dusting, and vacuuming.
Changing bed linens: Making beds and replacing
sheets and pillowcases.
Replacing amenities: Restocking soap, shampoo,
towels, and other items.
Inspecting rooms: Checking for damages or
maintenance needs.
Slide 3: Skills Needed in Housekeeping
Attention to detail: Noticing small things that need cleaning or
fixing.
Time management: Completing tasks quickly and efficiently.
Communication skills: Reporting issues to supervisors or
working with other staff.
Physical fitness: Carrying heavy items and standing for long
hours.
Slide 4: Tools and Equipment
Cleaning tools: Vacuum cleaners, mops, brooms,
and dusters.
Chemicals: Detergents, disinfectants, and polishes.
Laundry equipment: Washing machines, dryers,
and irons.
Safety gear: Gloves, masks, and protective clothing.
Slide 5: Creating Memorable Experiences
Housekeeping goes beyond cleaning; it’s about creating memorable experiences for guests. Small touches, like arranging towels into
shapes or leaving personal notes, can transform a stay into something special, showcasing the creativity and warmth of the housekeeping
team.
Slide 6: Safety in Housekeeping

Use chemicals carefully: Follow instructions and


wear gloves.
Avoid heavy lifting: Ask for help with heavy
objects.
Watch for hazards: Wet floors, sharp objects, or
broken items.
Proper equipment maintenance: Ensure tools
work properly and safely.
SLIDE 8: TIPS FOR EFFECTIVE HOUSEKEEPING
Plan your tasks: Create a daily checklist.
Work as a team: Help each other to finish tasks faster.
Stay organized: Keep cleaning tools and supplies in order.
Learn and improve: Attend training and practice new skills.
Thanks!
FILIP PERMUS

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