Scribd
Upload
618 views

Bilingual Training by Martti _ Professional Development Path 1 _ Module 2 Handling Challenges Quiz

Uploaded by

Abdul Salazar
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
618 views

Bilingual Training by Martti _ Professional Development Path 1 _ Module 2 Handling Challenges Quiz

Uploaded by

Abdul Salazar
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 5

You completed this test on 12/04/2024, 09:20


Your score is 90.00%

Please retake the test, you need to answer every item correctly in order to conclude the module.

CORRECT

Please put the below steps in the correct order to indicate what steps the interpreter should follow first
when faced with technical challenges that are hindering effective and smooth communication during
a spoken language video interpreting session.

Inform the provider and patient that there is a technical issue affecting the communication.

Ask the provider to move the device closer to speakers, or to an area where it can pick up a better signal.

With the provider's permission, pause the camera to see if the connection improves.

If issues persist, notify the provider that you will leave and rejoin the call. Instruct them to remain on the line.

If issues persist, offer to transfer the call to another interpreter and provide the technical support number for further
assistance.

INCORRECT
Please select below all the scenarios in which it is NOT acceptable for the interpreter to shadow-interpret
the session.

Select all that apply.

An adult patient who is fluent in English, accompanied by an LEP relative.

A minor child who is fluent in English, accompanied by an LEP parent.

An adult patient who is fluent in English and only needs assistance with medical terminology.

A minor child fluent in English, accompanied by their LEP mother. The provider requests no interpretation during
the child's speech therapy exercises and the mother agrees.

Everyone agrees for a family member to interpret for the patient, however, they have some accuracy concerns in
the interpretation.

CORRECT

When the patient's answer seems irrelevant to the provider's question, the interpreter should:

Select all that apply:

Remain in their conduit role and continue interpreting everything in the first person.

Redirect the patient by reiterating the provider's question after interpreting their initial answer.

Leave it up to the provider to redirect the patient as needed.

Omit the irrelevant answer to avoid causing any frustration and inform the provider that the patient is not
answering the question.

CORRECT

Select True or False below.

Interpreters can skip collecting the call sheet data as well as completing a pre-session during emergency
situations.

True
False

CORRECT

Select the correct action to take when interpreting high-register consent forms.

Select all that apply.

You may lower the register or simplify the language yourself to ensure the patient's understanding.

You may request more frequent pauses in order to interpret everything accurately and completely.

You may clarify any unfamiliar terms with the provider or request a moment as well as the spelling to look them
up.

If the provider is unable to explain a consent, the interpreter may withdraw from the session.

CORRECT

Select True or False below.

The interpreter must withdraw from the session if the patient is a relative or a friend, even if the provider
and/or patient insist on keeping the interpreter on the line.

True

False

CORRECT

Select True or False below.


Interpreting for law enforcement in healthcare settings (such as a police officer in a hospital) may be out of the
interpreter’s scope. The interpreter should withdraw from the session if the legal terminology is beyond their
scope.

True

False

CORRECT

Select True or False below.

The interpreter should transfer the call when reaching 120 minutes of interpreting unless the situation warrants
for the interpreter to continue interpreting. The interpreter is permitted to use their best judgment when it
comes to the long call policy but must self-evaluate and withdraw if accuracy is affected.

True

False

CORRECT

Select True or False below.

The interpreter should share their last name during the pre-session.

True

False

CORRECT

Select True or False below.


It is acceptable for the interpreter to answer any personal questions as long as they remain transparent with
the other party.

True

False

You might also like