Disclaimer: The questions given here are indicative of the format of questions in the MCQ section of the end

semester exam, and not exhaustive. The final question paper for your exam will be set by the University and will have a wide
range of questions. Please use this model paper in conjunction with your other course materials to prepare well for your exams.

Sl.No. Questions A B C D Correct Answer

Today we talk of systems approach to Operations
1 Management. Along with inputs, transformation and Control Planning Warehousing Storage Control
outputs. which is the fourth sub-system?
Processes that move information and materials to and
2 Supply chain Demand chain Process Chain Purchase chain Supply chain
from the manufacturing are referred to as which term?
One Madurai based hospital followed the McDonald's
3 Model to improve productivity in eye surgery. What is Production Line Approach TPM Approach TPS Approach JIT Approach Production Line Approach
this called?
Earlier product used to be stationary and men used to
move to build the product. The concept where men
4 Product Line Production Line Assembly Line Process Line Assembly Line
stood still and the material moved started about hundred
years back. What is this called?
A simple horizontal bar chart introduced long back by
5 Henry Gantt is commonly used even now by Scheduling Coordinating Quality Control Process Control Scheduling
organizations. What is the purpose of this chart?
Manufacturing as competitive advantage is one of the
6 factors affecting OM to-day. Which of the following is TPM JIC BPR QFD JIC
NOT one of the techniques being adopted?

There has been a distinct shift in the focus of Operations

[email protected] Cost Minimization to Value Mass production to Batch Focus on goods to Focus on Local Markets to National Cost Minimization to Value
7 Management in the last six decades. Which one of the
N7O940ESR8 following is one of the shifts taken place? Maximization Production information Markets Maximization

Operations processes are categorized in five terms. A

major aspect of one process is developing as set of
8 metrics to monitor the supply chain so that it is efficient Planning Sourcing Making Delivering Planning
and delivers high quality and value to customers. What is
this process called?
Quality, Productivity and Cost are the three critical When operations managers
success factors for any organization. Which of the Quality drives the For better quality, one has work to eliminate defects, Fewer warranty returns For better quality, one has
9
following statements is NOT True about Quality and productivity machine to sacrifice on productivity the quality and productivity means quality has improved to sacrifice on productivity
Productivity? both improve
A sustainable Operations and Supply Chain strategy
10 consists of three factors. Which of the following is NOT a Economic Prosperity Innovation Environmental Stewardship Social Responsibility Innovation
part of the same?
The internal arrangements to be done for departments,
work centers and production processes within facilities is
11 Facility Sequencing Facility Layout Facility Organizing Facility Planning Facility Layout
a crucial part of positioning strategy. What is the internal
arrangement called?
Organisations indulge in continuous improvement in all
12 forms to stay competitive. What are these called Quality control Quality circle Process control Kaizen Kaizen
collectively?

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 L.G. manufactures 2000 washing machines deploying a
labor force of 200. They consumed materials worth
13 rupees one crore. The selling price of the washing Total productivity Partial productivity Multifactor productivity Overall productivity Multifactor productivity
machine is Rs 8000. If they calculate productivity using
the above data, what will that be called?

Organization adopt MTS i.e. Make to stock. In such

Customer satisfaction & Inventory cost & customer Customer service level & Inventory cost & customer
14 situation they need to make a trade-off between two Inventory cost & Overall cost
Employee satisfaction service level Customer delight service level
factors. Identify these factors from the following.

There are different production environments. One of

15 these is also called Configuration Management and an ETO ATO MTS MTO ATO
example is that of computers. Identify the same.
There are different production environments. In one of
16 these, customer is involved in the design stage. Identify ETO MTS MTO ATO ETO
the same from the following:
A considerable amount of time and effort is wasted in
redesigning products and production system till the
17 DFMA DFL SQC QFD QFD
customer needs are met. By developing one tool, this
wastage can be minimized. Name this tool.
QFD consists of four stages. In the third stage, certain
documents help to translate the columns of the technical
Production plan & Process Process plan & Quality Process plan & quality Production plan & delivery Process plan & Quality
18 features deployment matrix into critical process and
plan control charts specification plan control charts
product parameters. Identify these two documents from
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N7O940ESR8 the following:
In earlier days, the various functions in the organizations
19 worked in isolation. The design department used to tell Under the Wall Approach Over the Wall Approach Over the Roof Approach Under the Roof Approach Over the Wall Approach
"we design it, you build it". What is this approach called?

At the time of design, features can be built in to prevent

20 Quality Circle Poka Yoke SMED Kaizen Poka Yoke
inadvertent errors. What is this feature called?
In one type of layout, it is easier to handle breakdown of
21 equipment by transferring the job to another machine. Process Layout Product Layout Hybrid Layout Fixed Position Layout Process Layout
Which is this layout?
In one type of layout, the investment in Fixed Assets is
22 more compared to the other layouts. Identify the same Process Layout Product Layout Hybrid Layout Fixed Position Layout Product Layout
from the following.
A good plant layout is one in which minimum movement
23 of materials take place. Which of the following is the unit Cubic metres Square metres Kilogram metres Kilometres Kilogram metres
of measure for identifying the efficient layout?
There are few well defined principles of facility layout.
24 Which of the following is NOT one of the Principles of Principle of usage Principle of Safety Principle of Rigidity Principle of Compactness Principle of Rigidity
Facility Layout?
There are four major inventory costs. Transit insurance
25 costs are a part of one of these costs. Identify from the Ordering costs Holding costs Back order costs Capacity costs Ordering costs
following costs. which includes transit insurance costs.

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 There are four major inventory costs. Loss due to
deterioration costs are a part of one of these costs.
26 Ordering costs Holding costs Back order costs Capacity costs Holding costs
Identify from the following costs which includes loss due
to deterioration costs.
There are different techniques of Inventory
Management. In which of those techniques, the item
27 FSN Analysis ABC Analysis SDE Analysis VED Analysis ABC Analysis
classification is based on annual consumption value of
materials?
About 40 years back organizations started using a
28 computerized system called MRP. For scheduling which Scheduling of Manpower Scheduling of Materials Scheduling of Machinery Scheduling of Money Scheduling of Materials
of the following resources was this technique adopted?

MRP system has inputs from various functional areas.

29 Demand Forecast Capacity Constraints Manpower availability Cash availability Demand Forecast
Which of the following are the inputs from Marketing?
Which facility location quantitative method involves
assigning variable weights to each factor and the
30 Equal weights Method Variable weights Method Weight cure Rating Method Factor Rating Method Factor Rating Method
locations are then rated by a common scale for each
factor?

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Sharing or publishing the contents in part or full is liable for legal action.