generative-ai-in-oracle-cloud-hcm

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generative-ai-in-oracle-cloud-hcm

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Disclaimer

This document in any form, software or printed matter, contains proprietary information that is the exclusive property
of Oracle. Your access to and use of this confidential material is subject to the terms and conditions of your Oracle
software license and service agreement, which has been executed and with which you agree to comply. This
document and information contained herein may not be disclosed, copied, reproduced or distributed to anyone
outside Oracle without prior written consent of Oracle. This document is not part of your license agreement nor can it
be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates.

This document is for informational purposes only and is intended solely to assist you in planning for the
implementation and upgrade of the product features described. It is not a commitment to deliver any material, code,
or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing
of any features or functionality described in this document remains at the sole discretion of Oracle. Due to the nature
of the product architecture, it may not be possible to safely include all features described in this document without
risking significant destabilization of the code.

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Copyright © 2024, Oracle and/or its affiliates
Leveraging the power of generative AI
Generative AI excels at creating original content, and organizations can use it to
give every worker access to programs that can function as personal assistants
and help them complete repetitive tasks, brainstorm, and simplify routine daily
activities. Generative AI has the potential to help organizations transform
workforce productivity, open doors to new growth opportunities, and increase
employee satisfaction.

However, generative AI can also carry risks, including misinformation, privacy

concerns, bias, and unintended side effects. HR leaders face the challenge of
deploying the necessary technology, usage guidelines, and policies to address
these risks and maximize the business value of generative AI.

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Copyright © 2024, Oracle and/or its affiliates
Generative AI in Oracle Fusion Cloud HCM
Oracle Cloud HCM gives workers embedded generative AI assistance designed
to help them complete more tasks in less time and to help create a more
fulfilling work environment while keeping sensitive and proprietary information
secure.

"Using generative AI in HCM

applications will be a game changer
for organizations."
—Gareth Abreu, Domain Principal—HCM Business Platforms, Co-op

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Copyright © 2024, Oracle and/or its affiliates
Save time while elevating employee experience
The information shared during moments that matter, such as performance evaluations and
development conversations, heavily influences employee engagement and satisfaction.
Generative AI–powered capabilities in Oracle Cloud HCM can help organizations shorten the
time it takes to create quality content for key candidate and employee experiences, including
suggestions for goal descriptions, development advice, and performance summaries.
Customers can choose to train the generative AI model to create content that aligns with
their organization's style and tone.

Generative AI in Oracle Cloud HCM can

• Suggest descriptions for individual and team goals to help foster greater alignment,
productivity, and collaboration
• Create a performance review summary by analyzing multiple data sources to help improve
performance conversations and development suggestions

• Draft development tips for managers to help employees succeed and progress toward their
career goals

• Compose recognition notes to acknowledge an employee’s success in a style matching your

company culture

• Draft feedback comments to help improve employee performance and engagement

• Create contextual content to help guide and support employees through transactions and
workflows using your choice of third-party large language model (LLM)
• Present candidates a score with comparative details on multiple criteria, such as skills, job
history, and education, to help them understand how well they fit a job
• Enable candidates to get immediate answers in a conversational manner about the company,
hiring department, benefits, and job requirements
• Give candidates a summary of their best-fit capabilities and attributes for a position

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Transform how work gets done
Generative AI can help reduce the time it takes to complete routine tasks, which can help
your organization shift resources to more complex and strategic work. Generative AI–
powered authoring in Oracle Cloud HCM enables your workforce to quickly compose content
to streamline and simplify day-to-day HR activities, such as building knowledgebase articles,
developing surveys, and creating job postings.

With Generative AI in Oracle Cloud HCM, your employees can

• Construct knowledgebase articles to answer frequently asked questions in less time

and with less effort

• Suggest survey questions to help drive higher response rates and help you gain a
better understanding of employee needs and sentiment

• Create engaging job posting descriptions that distinctly convey a position's

requirements and success criteria

• Build career pages based on job categories to deliver tailored candidate experiences
and help drive candidate engagement
• Create concise summaries of company information and long-form content on hiring
topics, such as benefits, the workplace environment, and company culture, to help
attract and engage candidates on career sites
• Draft job and position descriptions to help inspire and motivate employees to explore
career and growth opportunities
• Innovate and expand experiences using any third-party large language model to help
improve workforce performance

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Copyright © 2024, Oracle and/or its affiliates
Deploy with Oracle Cloud HCM security and
performance
As employee demand rises for generative AI, leaders must mitigate associated concerns and
risks when deploying it across the organization. Built on Oracle’s AI infrastructure, the
generative AI capabilities in Oracle Cloud HCM are designed to deliver high levels of security
and performance within a single unified platform.

With Oracle Cloud HCM, you can

• Help reduce the complexity of deploying generative AI with an AI infrastructure

designed to deliver high levels of security and performance

• Get the best results while reducing undesirable side effects with built-in generative AI
prompts to help mitigate errors

• Give employees on-demand generative AI assistance—with actions that only an

employee’s command can trigger, allowing them to use the tools in the way they
believe is best

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Conclusion
Generative AI in Oracle Cloud HCM enables employees to improve productivity
in existing HR processes and can help them produce better results and build a
more positive working environment. By leveraging a unified HCM solution and
AI infrastructure, your organization can deploy generative AI services in less
time and with guardrails to help deliver business value faster and keep private
data secure.

Learn more about generative AI in HCM

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