Our Code October2022v2
Our Code October2022v2
Contents
3 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
Being
as a business, Our Code is
here to help us make good I am proud to work for
decisions and do what’s Mott MacDonald because
right. By setting out our I already feel this trust and
commitment to acting with mutual respect throughout
our best
integrity and our expectations our business. By following see or hear anything that
of all colleagues and those Our Code and delivering undermines Our Code or puts
we work with, Our Code on these expectations we our reputation at risk, have the
challenges us to work with will foster a culture that is courage to Speak Up, even if
each other, our partners, friendly and supportive, open you are not directly affected.
clients and communities and fair. This will protect and By speaking up, you give us
in a way that builds trust enhance the good name of the opportunity to be our best
Our Code brings together all and mutual respect. Mott MacDonald, support and deliver with PRIDE – for
our continued success to win the benefit of everyone we
that makes Mott MacDonald and deliver better projects, work with. All concerns raised
unique. Building on our purpose, and ensure Mott MacDonald will be considered seriously.
remains a company we
which explains why we’re here, can all be proud of. Please take time to familiarise
Our Code provides a framework yourself with Our Code, speak
We all have a responsibility about it with your colleagues
for living our PRIDE values. to uphold Our Code. If you and come back to it whenever
you need further guidance.
James Harris
Executive chair,
Mott MacDonald Group
4 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
1 Delivering
with PRIDE
5 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
Our purpose is to improve Our Code is about doing And our people promise
society by considering social things right. explains how we’re making
outcomes in everything the company we love.
we do, relentlessly focusing Our PRIDE values
on excellence and digital are what we stand for: Together, these provide
innovation, transforming progress, respect, integrity, a framework for how we
our clients’ businesses, our drive and excellence. achieve and sustain success
communities and employee as a responsible business.
opportunities. It sets out Our proposition
why we’re here, what makes summarises how we do what
us special to our clients and we do – opening opportunities
how we’re different from with connected thinking.
our competitors.
7 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
Progress
Excellence
Integrity
Respect
Drive
We drive change and use We always care about the We deliver on our promises. We constantly stretch our
it to create opportunity. human and environmental We behave ethically and do not thinking to find extra value for
We aim to make a lasting impact of what we do. tolerate bribery or corruption. our clients and their end-users. We act on our belief that
positive difference for present We value all peoples and We uphold safety, security We work as one Mott MacDonald, there is always a better way.
and future generations. cultures, and promote equality, and wellbeing as a connecting all our skills to create We use our restless curiosity
We actively develop ourselves diversity and inclusion. fundamental right of all. the best outcomes. and leading-edge skills to
as individuals and professionals. We treat everyone with respect. We stay focused and persevere challenge and innovate.
to achieve our goals. We connect our people and
experience to turn opportunity
into the best outcomes for all.
applies
best for each other, our clients, communities • Participate fully and honestly in any
and society. Each of us must: investigation into suspected breaches
of Our Code.
• Read and be familiar with the standards • Complete mandatory training and annually
and commitments in Our Code. certify that we have acted and will continue
• Be accountable to the standards of Our Code. to act in line with Our Code.
• Make informed decisions based on our PRIDE
It does not matter where All employees of Mott MacDonald values, using our decision-making model.
Group companies must agree
you work or what you do to uphold Our Code. Suspected
for Mott MacDonald, Our breaches will be investigated.
Code applies to everyone: If a breach has occurred it may Additional expectations
all employees, regardless
of leaders and managers
result in disciplinary action, up to
and including dismissal.
of grade or role; all agency
staff and consultants; Our choice of business partners, Leaders and managers are instrumental • Be consistent and fair when holding
whether working full-time, clients and third parties, including
joint ventures, affiliated companies,
in setting expectations and reinforcing
standards. They must:
themselves and others to account on matters
covered by Our Code.
or part-time, under a suppliers and sub-contractors, can • Act courageously to address any shortcomings
permanent or temporary affect our reputation. Therefore, we • Be positive role models for Our Code and not shy away from difficult conversations.
only want to work with those who and PRIDE values. • Encourage colleagues to seek help and advice,
contract. It also applies operate in a way that is consistent • Create a working environment in which including through the Speak Up helpline, if they
to all who work in with Our Code and PRIDE values Our Code and PRIDE values are understood are unsure what to do or are concerned that
and can meet those standards. and promoted as part of everyday practice. the standards of Our Code are not being met.
Mott MacDonald-operated • Make time to listen to and address concerns
joint ventures. If a business partner or third party raised by team members, protecting them
fails to do so, we may terminate from retaliation if they speak up or help
the relationship. with an investigation.
9 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
Our
Making good decisions Is it legal? decision-
We trust our colleagues to make good decisions. making
However, not every decision is straightforward.
Does it comply with model
There may be instances when the right answer
Mott MacDonald policy?
is not clear, and you are unsure how to do the right
thing. When in doubt, it is important that you don’t
feel you need to make these difficult decisions on Is it consistent
your own. Taking five minutes to work through the with Our Code
questions in our decision-making model, either and PRIDE
on your own or with a manager or colleague, can values? Would I be
be helpful in guiding you to the right choice. comfortable
if this appeared
in the news or
Would this be on social media?
a good way to
operate if we did
things this way
all the time? Does it help to build
our ethical culture
and the reputation
of Mott MacDonald?
We recognise that from time Speaking up means using your voice Speak Up helpline
to ask a question, seek advice or report The Speak Up helpline is operated by
to time behaviour falls short a concern about misconduct, malpractice an independent third party. It allows you
of expected standards. When or suspected breaches of Our Code. to report concerns and ask questions
this happens, it is important in complete confidence, by internet
Using your voice: that concerns are raised and
This includes speaking up about any
previous concern that may not have
or telephone. It is available:
how to Speak Up dealt with. They must never been suitably addressed, anywhere in
Mott MacDonald.
• 24 hours a day, seven days a week,
every day of the year
be ignored. We therefore • free of charge
promote an open, transparent Talking to your line manager will usually
be the best course of action. However, if
• from anywhere in the world.
and safe working environment this is not possible, you can speak to another Our Speak Up helpline is also available
where you are empowered to manager, a colleague from a supporting to business partners, including contractors,
function, such as legal, human resources, secondees, agency staff, consultants, suppliers
speak up and are protected or health and safety, or you can contact the and joint venture partners, and members
when doing so. Speak Up helpline. You are free to choose of the public. Anyone wishing to report a
whichever you are most comfortable with. suspected breach of Our Code can use it.
No No No
Can you speak to your Can you speak to Can you contact a relevant
line manager? another manager? supporting function? Contact the Speak
Up helpline by
Yes Yes Yes clicking here, or
search ‘Speak Up,
Mott MacDonald’
and click on our
Contact supporting functions, Ethics page.
Contact your line manager. Speak to another manager.
e.g. HR, legal and finance.
11 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
2 Respecting
our people
We commit to respecting
others and working safely.
13 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
Bullying and harassment We treat any allegations We comply with the laws of
Bullying and harassment can of bullying and harassment the countries we work in and
take many forms including seriously and ensure we adhere to Our Code where
threatening or distressing implement our policies and that provides the higher
language or behaviour, procedures impartially, swiftly standard. We report any
physical or verbal intimidation and fairly. potentially criminal behaviour
or discrimination, and sexual to the police and/or other
harassment. These may be Safeguarding relevant authorities including
associated with an abuse We are committed to the client, where appropriate.
or misuse of power. safeguarding children,
None are acceptable. young people and adults Any inappropriate behaviour
at risk of harm. or safeguarding concerns
We value and respect each must be reported to a
other. We are committed to We have a collective safeguarding lead, via
providing a work environment responsibility to prevent [email protected],
where all can contribute, free abuse and exploitation, and to a manager or through the
from the fear of bullying or we apply appropriate measures Speak Up helpline. We seek to
harassment. All colleagues are to safeguard those in need of take swift action to support and
expected to be role models, protection, within and outside protect vulnerable people
aware of their own behaviour our organisation. We have a where concerns arise regarding
and how this may affect others. zero-tolerance approach to possible abuse or exploitation.
Anyone who observes bullying safeguarding misconduct. All concerns are investigated
or harassment must report confidentially using the
and take steps to prevent it. Speak Up process.
15 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
Acting inclusively
and embracing
equality and diversity
Ensuring that we have a diverse workforce, We value all peoples and cultures, celebrating
whose talents are harnessed through inclusive our differences and treating each other with
cultures and behaviours, is one of the ways respect, kindness and fairness. We show
we live and breathe our purpose every day. sensitivity to cultural differences and comply
We commit to creating equitable, accessible with local employment and equality legislation.
and inclusive working environments where We recruit and develop a workforce that reflects
trust, respect and psychological safety are the diversity of the communities in which we
the norm. We do not tolerate any form of work. We are fair and open in our decisions
discrimination, including where characteristics about hiring, promotion and compensation
are protected by law, which may include: because this leads to more equitable outcomes.
Operating
safely
Valuing health
and wellbeing
Speak Up
If you have a question about how we
conduct our business or suspect
a breach of Our Code, don’t keep it to
yourself. Speak to your line manager,
another manager or a colleague in legal,
human resources, health and safety or
other supporting function, as appropriate.
Our Code.
search ‘Speak Up, Mott MacDonald’.
My pledge:
19 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
3 Conducting
our business
with integrity
We commit to business practices
that are responsible, fair and
promote the highest standards
of integrity. We comply with
all legal and regulatory
requirements and respect the
customs and culture of the
countries we operate in.
20 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
Preventing bribery
and corruption
Simply, we do not tolerate any form of bribery or corruption.
They can cause harm to Mott MacDonald, cause clients
and business partners to lose trust in us and damage the
communities in which we work.
Bribery and corruption Anyone who suspects bribery or corruption Money laundering and tax evasion
We are committed to countering all forms of is taking place must report it to a manager, We are all responsible for protecting our business
bribery and corruption. We support initiatives the legal team, or through the Speak Up against money laundering or tax evasion.
to eliminate them, and work to continually helpline.
improve our anti-bribery and corruption Money laundering is the process of hiding illegal
systems and practices. All allegations of bribery are investigated. funds or making them look as though they are
Appropriate follow-up steps are taken, with legitimate. It also covers the use of legitimate
We comply with all anti-bribery and corruption breaches reported to the police and other funds to support crime or terrorism. Criminals
laws and will never offer or accept bribes, relevant authorities when necessary. may try to hide their identity or the identities
kickbacks or other improper payments. of third parties, as well as disguise the origin
We prohibit improper payments including to Fraud of the funds they are seeking to launder.
secure permits or approvals, and small payments Any fraudulent and dishonest conduct is
to speed up a routine government process unacceptable, within our organisation or in those Tax evasion and the failure to prevent its
(often known as ‘facilitation payments’). we do business with. Fraud can take many forms, facilitation, however minor, are criminal
including false representation, failing to disclose offences. Wherever they are in the world,
We conduct due diligence to mitigate the risk information and abuse of position. It is important nobody who works for us or on our behalf
that colleagues or those working on our behalf we are all vigilant to identify and report should facilitate a third-party taxpayer to
will be exposed to bribery or corruption when fraudulent or dishonest conduct. evade tax. Suspected incidences must be
working on projects or providing services. reported to a manager, the legal or finance
team, or through the Speak Up helpline.
21 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
Exchanging gifts
and hospitality
Exchanging gifts and hospitality
can generate goodwill
and be part of building and
strengthening business
relationships. However, we Before offering or accepting
do not offer or accept gifts any gift or hospitality, we
or hospitality that could consider if it is part of a regular
appear to create an improper pattern, or if it places an
advantage for Mott MacDonald, obligation to deliver something Any gift or hospitality offered
or improperly influence us in return. Close attention is or received must have a
or any third party. Everyone paid to the timing of any gifts business purpose and be
working for or with us must or hospitality, which must reasonable and proportionate,
use good judgement and never be offered or accepted in terms of value, nature and
ensure their actions cannot during a tender process. occasion. Gifts or hospitality
be viewed as inappropriate must not include cash or a
or constitute a bribe. Particular care is taken when cash equivalent. Care is applied
dealing with government or when offering or accepting
public officials or making any gift or hospitality that
charitable donations to ensure involves family members.
that such transactions do
not breach anti-bribery or All gifts and hospitality above
corruption laws. set limits must be discussed
with line management
and included within the
Mott MacDonald gifts
and hospitality register.
Respecting
international trade
and export controls
We respect and abide by national and
international trade laws, including economic
sanctions, anti-boycott provisions and import
and export controls.
Treating
ability to conduct business with governments, The support of our clients, and within their own supply sustainably and ethically and to
entities and individuals in certain countries. suppliers and partners is chains. We conduct due deliver services to our clients at
our clients,
Sanctions change frequently, and we review essential to the long-term diligence checks on our clients, the optimum value and required
and adjust our project work and business success, resilience and suppliers and partners. We quality. We endeavour to treat
relationships accordingly. We understand who
suppliers
sustainability of our business. communicate our expectations, our supply chain fairly and
we are doing business with and conduct proper Mutual respect and good monitor performance and consistently, and to pay them in
due diligence checks on business partners, governance underpin all our address any issues. This line with contractual obligations.
clients, suppliers and other third parties.
These checks include screening for breaches
and partners business relationships. includes withdrawing from
contracts if our standards We aim to always provide
of sanctions and other trade controls.
fairly We seek to work only with
those who share our values
are not being met. open and honest feedback
on performance, and to be
Any questions or concerns about international and operate in a manner We work innovatively with open to feedback on our own
trade should be reported to a manager, the consistent with Our Code suppliers and partners to performance from others.
legal team, or through the Speak Up helpline. – in their dealings with us procure goods and services
24 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
Speak Up
If you have a question about how we
conduct our business or suspect
a breach of Our Code, don’t keep it to
yourself. Speak to your line manager,
another manager or a colleague in legal,
human resources, health and safety or
other supporting function, as appropriate.
Our Code.
My pledge:
25 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
4 Protecting
our assets
and reputation
We commit to protecting our
brand, assets and reputation.
26 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
Securing information
Information security is any type of information that is Any organisation or individual
essential in every part of commercially, reputationally we intend to share
our business. It helps build or legally sensitive. confidential, sensitive
confidence and trust with information with must sign
our clients, business partners Information is only shared a confidentiality agreement
and colleagues. Information if there is a valid business in advance.
is core to our delivery of requirement and a legitimate
insightful and innovative need to know. Any information security
projects, and to our own incident must be reported
operations. Our services To protect our own data immediately by contacting
and reputation depend and information, as well as the IT Service Desk (either
on maintaining the that of our clients, business by calling or raising an
confidentiality, integrity and partners and colleagues, incident via My IT).
availability of information. we have controls in place
governing how information General questions or
We undertake to protect should be accessed, stored, concerns about information
information and never transferred and disposed of. security can also be raised
use, offer or accept it This applies to information through the Speak Up helpline.
inappropriately. This includes held electronically or on paper.
27 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
In addition, we must never expose our systems We comply with privacy and data protection
or assets to unauthorised persons, cause laws and regulatory guidance, and respect
damage to them or use them unsafely. the associated rights of our people, our
clients, and members of the communities
We use appropriate controls when sharing in which we work. Where it is unclear whether
confidential information or using portable we are processing personal information or
storage solutions. We never use unauthorised whether it is being processed in accordance
or unlicensed software, nor make unauthorised with the law and our policies, procedures,
changes to our systems or assets. and values, seek advice from line management,
local privacy practitioners, or the legal team.
Responsible public
communications
Engaging
responsibly Any public external communication must have
activity
marketing leads.
Speak Up
If you have a question about how we
conduct our business or suspect a
breach of Our Code, don’t keep it to
yourself. Speak to your line manager,
Our Code.
another manager or a colleague in legal,
human resources, health and safety or
other supporting function, as appropriate.
My pledge:
search ‘Speak Up, Mott MacDonald’.
30 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
5 Delivering
value to
society
We commit to improving
the communities and
environments in which
we operate.
31 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
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Delivering
social
outcomes
Positive and inclusive social knowledge, training, processes
outcomes are at the heart and resources to achieve this.
of our purpose, in which we We work with colleagues across
commit to improve society We support the increasing disciplines to holistically embed
and deliver benefits for the emphasis our clients place social inclusion opportunities
communities in which we work. on social value, social into other global agendas.
Our ambition extends beyond responsibility, engagement
avoiding adverse impacts. and equality. Using our social We partner with clients to
We work proactively and inclusion expertise, we advise, debate, provoke thought on
seize opportunities to deliver support and enable our clients and advance a social outcomes-
transformational change. to achieve better and more based approach in all we do.
inclusive social outcomes
for their communities.
Engaging
with our
communities
Advancing
sustainability
We are committed to respecting the human We never knowingly cause or contribute to any
rights of everyone who works for us, with us, activity or relationship that violates human rights
or who lives in the communities we operate and will address adverse human rights impacts
Speak Up
If you have a question about how we
conduct our business or suspect a
breach of Our Code, don’t keep it to
yourself. Speak to your line manager,
Our Code.
another manager or a colleague in legal,
human resources, health and safety or
other supporting function, as appropriate.
My pledge:
search ‘Speak Up, Mott MacDonald’.
36 I Mott MacDonald I Our Code Delivering with PRIDE Contents Executive chair’s Delivering Respecting Conducting our Protecting our Delivering value
message with PRIDE our people business with integrity assets and reputation to society
Our Code sets out our Our Code is key to how we Together Our Code and
standards and expectations achieve and sustain success PRIDE values help us all
on the issues that matter as a responsible business. understand what doing
to us; it is a guide for making things right means at
good choices and living our Mott MacDonald.
PRIDE values.
October 2022 – v2