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Ch 6-Orienting Training and Developing Employees-2022

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6 views

Ch 6-Orienting Training and Developing Employees-2022

Uploaded by

gentil.leitao
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Orienting,

Training, and
Developing
Employees
Chapter 6
LEARNING
OUTCOMES
• List the characteristics of an effective orientation process
• Describe the benefits of employee orientation
• Discuss the systems approach to training and
development
• Describe the components of a training-needs assessment
• Identify the principles of learning and how they facilitate
training
• Identify the types of training and development methods
used for all levels of employees
• Describe training programs that are currently popular
and emerging trends
• Explain how a career development program integrates
individual and organizational needs
• Discuss how an employee’s career development can be
enhanced
DEFINITION
Orientation
A structured process for new
employees to become familiar
with the organization and their
work; critical to socialization,
which is the embedding of
organizational values, beliefs,
and accepted behaviours
BENEFITS OF
ORIENTATION
• Lower turnover

• Increased productivity

• Improved employee morale

• Lower recruiting and training costs

• Reduction of anxiety

This Photo by Unknown Author is licensed under CC BY-SA


CHARACTERISTICS OF SUCCESSFUL
ORIENTATION PROCESSES

• Continuous process

• Cooperative process
(HR & Line manager)

• Careful planning

• Follow-up and evaluation

*It is important to identify the goals of the


orientation and to ensure that the methods
used achieve their goals.
This Photo by Unknown Author is licensed under CC BY-SA
What should be
included in
Orientation Process?

This Photo by Unknown Author is licensed under CC BY-SA


IMPORTNACE OF ORIENTATION!

This Photo by Unknown Author is licensed under CC BY-SA

Copyright © 2017 by Nelson Education Ltd. 7


10 Best Practices
to Improve
Employee
Onboarding
https://www.youtube.com/
watch?v=sakIHJNwxmU
WELCOME TO THE
JUNGLE
1. Who should be in charge of orienting new
employees at the Jungle Gym? Why?

2. What possible legal liabilities is the


company facing? Why?

3. Ideas for an effective orientation process


that Jimmy's Jungle Gym should use.
Consider what should be done prior to, on, and
after the first day of employment
DEFINITION
Training

The acquisition of skills,


behaviours, and abilities to
perform current work
DEFINITION
Development

The acquisition of skills,


behaviours, and abilities to
perform future work or to solve
an organizational problem
Training and Development:
Instructional Systems Design
(ADDIE)

• Needs Assessment

• Program Design

• Program Development

• Training Implementation

• Evaluation of Training
Phase 1: Conducting the Needs Assessment

How important is this What competencies What competencies What is the gap
issue to the success do employees need? do employees have? between the need
of the organization? and the have?

Organizational level Task level Person level


Phase 2: Designing the Program

Instructional goals Trainee characteristics Learning principles


describe the skills and knowledge readiness and motivation of trainees Clear outcomes
the company wants people to have: Relevance
“Employees will be able to Activity
demonstrate the following skills Solving problems
within 6 months: problem-solving, Feedback
conflict resolution, and effective
team meetings.”
Phase 3: Developing the Program

CREATE CONTENT TEST THE PROGRAM REVIEW BY SUBJECT EXPERT


OR BENCHMARKING
Phase 4: Implementing the Program

Examine what is to be learned Determine who will be the


trainer
Consideration of required skills and abilities
to train
Training Methods
• On-the-job training
• Apprenticeship training (when an employee
needs to learn a specific skill or trade)
• Co-operative and internship programs
• Classroom instruction
• Self-directed learning
• Simulation
• E-learning
• Special projects or tasks
• Seminars and conferences
• Case studies
• Management games/ Role-playing
• Coaching
Phase 5: Evaluating the Program

REACTIONS LEARNING BEHAVIOUR RESULTS


Training Focus
Emerging Trends:

• Leadership development
• Change management
• Online and mobile learning
• Virtual reality
• Team-work
Training Focus
• Basic skills
• Team-work
Dynamic process

Individuals responsible for


own career planning
CAREER
DEVELOPMENT Organization responsible for
supplying information about
mission and providing support

Organizational needs linked


with individual needs
Top management providing
complete support

FAVOURABLE
CONDITIONS FOR Ensuring employees know of
organization’s goals so that their
CAREER own goals can be incorporated
DEVELOPMENT

Ensuring that HRM practices


support career development
MENTORSHIP
• Managers and executives who
provide guidance and support to
more junior and less-experienced
employees
• Some organizations create formal
mentor relationships

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