Scribd
Upload
26 views

How to Have 7 Hard Conversations

Uploaded by

MECHANICAL123
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
26 views

How to Have 7 Hard Conversations

Uploaded by

MECHANICAL123
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 9

How to Have 7 Hard

Conversations

And key questions


to guide them
1. Engaging
Unresponsive Peers
Who: Your Peers

You cannot thrive anywhere alone.

How can we remove friction between


our teams?

How can collaboration unlock a new


level?

How can I help you win?

Grow the pie together and you won’t


need to fight over each slice.
2. Addressing
Performance Gaps
Who: Your Underperformers

You need people in the right seat or off


the bus.

Why do you believe they'll improve

Why are they struggling: "Skill or


Will"?

Why do they want to continue, "Ego


or Growth"?

Ignoring your C-players is inviting your


A-players to leave.
3. Becoming
Indispensable
Who: Your Boss

Align your goals to ensure they achieve


their goals.

What is their professional ambition?

What are they being held


accountable to?

What problem is my team uniquely


suited to solve?

Their promotion creates space for


yours.
4. Growing from
Vendor to Partner
Who: Your Customers

No matter your role, you exist to serve


someone.

What is causing them acute pain?

What have they tried before to solve


the issue?

What is the value of resolving the


problem permanently?

They’ll tell you how to win if you listen.


5. Retaining Top
Talent
Who: Your Stars

People will follow if you lead with humility


and clarity:

What shared values unite this team?

What does winning look like?

What am I missing?

Help them see the potential you see.


6. Building a positive
sum community
Who: Your Network

Accelerate collisions that generate


energy & value.

How can I help someone skip a step?

How can I add value expecting


nothing in return?

How can I attract like-minded


leaders?

Find ways that their success fuels


yours.
7. Stopping Yourself
from Playing Small
Who: You

The stories we tell ourselves matter:

What's the worst that would happen if


I fail?

What's the best that happens when I


succeed?

What's can I offer that nobody can?

If you can be your own worst critic,


you can also be your own biggest fan.
Leadership isn't about
having all the answers.
It's about asking
the right questions.

Follow Me On LinkedIn

Marsden Kline
Building a Modern Mom & Pop Shop.
Helping 1M leaders level-up.

You might also like