O.A 2022 Paper 2 Answer sheet
O.A 2022 Paper 2 Answer sheet
Apart from the job title, a job description includes the job responsibilities, required
qualifications, salary range, and work schedule.
Importance of a Well-Written Résumé:
It is important to have a well-written résumé when applying for a job because it provides a
snapshot of your qualifications, skills, work experience, and achievements to potential
employers.
Action for Low Stock:
When Ms. Bacchus recognized that there were only 90 pizza boxes in stock, the most
appropriate action for her to take would be to reorder more pizza boxes to maintain sufficient
stock levels.
Minutes of the Meeting:
Using suitable headings, the minutes of the meeting can be written based on the notes
provided on page 8.
Human Resource Office Functions:
Two functions of the human resource office include recruitment and selection of employees,
as well as employee training and development.
Factors Contributing to Employee Turnover:
Two factors that might contribute to high employee turnover in an organization are poor
management practices and lack of career growth opportunities.
Destination Sheet Completion:
Based on the details provided in the email, the Destination Sheet on page 23 needs to be
completed as per the delivery instructions outlined by Mr. Shane Denny.
Benefits of Travel Options:
A memorandum needs to be prepared to explain two benefits of each travel option to Ms.
Gayle, as requested.
Duties of a Clerk in a Dispatch Office:
Processing and organizing delivery orders.
Tracking and monitoring shipments.
Communicating with drivers and customers regarding deliveries.
Functions of an Operations Office:
Overseeing day-to-day activities and ensuring smooth operations.
Managing resources efficiently to meet organizational goals.
Implementing and improving operational processes for increased efficiency.
Differentiation between Quantity Discount and Cash Discount:
Quantity Discount: Offered based on the quantity of goods purchased.
Cash Discount: Given for prompt payment of invoices.
Explanation of CIF and E & OE:
CIF (Cost, Insurance, and Freight): Includes cost, insurance, and freight charges in the
selling price.
E & OE (Errors and Omissions Excepted): Indicates that the seller is not liable for errors or
omissions in the document.
Factors Contributing to High Employee Turnover:
Poor working conditions.
Lack of career growth opportunities.
Advantages of Photocopying Documents in a Central Location:
Centralized control and management of document copies.
Cost savings through bulk copying.
Channels of Communication for Disseminating Information:
Emails.
Meetings.
Memos.