chapter 7
chapter 7
Marketing segmentation
Example :
Target segment :¿ whom
busy women 30±45 ,
Beauty−concerned
Brand is Omachiinstant noodle
Differentiation :made ¿ potatoes , less oil , delicious
Target segment:
Brand: Vinamilk
Brand: Vinamilk
By producing a diverse product line including Vinamilk low sugar and Vinamilk skimmed fresh milk
for dieters, adding more flavors and creating Vinamilk 100% Organic for high-end customers,
Vinamilk has maintained its position as the leading brand in the diversified fresh milk market
(Vinamilk 2020).
Super Nut: A plant-based milk alternative that won the Best Dairy Alternative 2023 award,
showcasing Vinamilk's innovation in catering to health-conscious consumers.
Organic Fresh Milk: This product meets international organic standards, appealing to the growing
market of health-conscious and environmentally aware consumers.
Vinamilk Green Farm Fresh Milk: Sourced from eco-friendly farms, this product emphasizes
sustainability and high quality, reinforcing Vinamilk's commitment to environmental protection.
Low-Sugar and Fat-Free Lines: These products cater to the increasing demand for healthier options,
aligning with current market trends and consumer preferences.
Branded Yogurt Products: Vinamilk's yogurt range, which includes various flavors and formulations,
has established a strong market presence, particularly in urban areas.
Condensed Milk: A staple in Vietnamese households, Vinamilk's condensed milk products maintain a
leading position in the market, showcasing the brand's heritage and consumer trust.
Liquid Yogurt: This product line has gained popularity for its nutritional benefits and convenience,
further solidifying Vinamilk's leadership in the dairy sector.
Baby Formula: Vinamilk's baby formula products are designed to meet the nutritional needs of
infants, contributing to the company's stronghold in the dairy market.
Product differentiation
Image Differentiation
Iconic logo with blue and white colors, symbolizing purity, innocence, desire, and belief
"100% fresh milk every day" slogan and dancing cow image
Logo represents Vinamilk's ambition to be a secure and trusted dairy organization in Vietnam
Quality Differentiation
European Technology: Imports cutting-edge technology from Germany, Italy, and Switzerland
Distribution Differentiation
Agent Network: Over 1,500 primary agents and more than 5,000 smaller retail agents ensure
product availability.
Strong distribution network and dairy farm facilities
Encourages local agents and stores to expand brand reach
Image differentiation: Vinamilk has built a deeply familiar image in the minds of Vietnamese
consumers. The image of dairy cows raised with modern technology in a clean environment, along
with the image of happy cows on green pastures with children, has become iconic. This image is
deeply imprinted in the minds of consumers, especially children (Nguyen, 2022).
Quality differentiation: Vinamilk applies advanced European production technology, complying with
international standards such as ISO 50001:2011 and HACCP. The company's machinery and
equipment are imported from countries such as Italy, Switzerland and Germany, ensuring high
product quality and fast production. Notably, Vinamilk is the only manufacturer in Vietnam using
Niro spray drying technology from Denmark (Le & Tran, 2023).
Distribution differentiation: Currently, Vinamilk has a domestic distribution network of over 430
"Vietnamese Milk Dream" chain stores and more than 251,000 retail points, supermarkets, and
convenience stores across the country. Such a wide distribution network allows for the fastest and
most convenient delivery of products to customers. (Vinamilk Annual Report, 2023).
Vinamilk is positioned towards the right side of the perceptual map, indicating that the brand is
perceived as a high-quality brand. However, the brand is also in the mid-range price category, making
it a more affordable option compared to some of its high-quality, high-priced competitors such as
Nestle. Vinamilk’s unique positioning near the high-quality segment combined with its mid-range
price point suggests that the brand strikes a balance between quality and affordability.
Vinamilk is the only manufacturer in Vietnam that uses Niro spray drying technology from
Denmark, an aspect that contributes highly to the higher quality of its dairy products (Le & Tran,
2023).
In general, underlines the strategic approach by Vinamilk in offering quality dairy products at
competitive prices, hence making them affordable to a wider market while maintaining a strong
reputation for quality.
Positining statement
For families and health-conscious consumers, including children, adolescents, adults, and the elderly,
Vinamilk is the trusted provider of high-quality milk and dairy products. It offers superior nutritional
benefits tailored to every stage of life, supporting overall health and well-being. Thanks to its
advanced production processes and commitment to natural, high-standard ingredients, Vinamilk
ensures both exceptional taste and nutritional value, making it the ideal choice for individuals and
families who prioritize health and quality in their daily diet.