IGNOURC, MADURAI

INDIRA GANDHI NATIONALOPEN UNIVERSITY

REGIONAL CENTRE, MADURAI
Sikkandar Chavadi, Alanganallur Road, Madurai–625018

INDUCTION HAND BOOK

TO THE LEARNERS

Dr. G. ANBALAGAN Dr. M. SHANMUGAM

Assistant Regional Director (SG) Sr. Regional Director

IGNOU REGIONAL CENTRE,

Sikkandar Chavadi, Alanganallur Road,
MADURAI – 625 018, TAMIL NADU

Phone: (0452)–2380733, 2380775 Email: [email protected]

VISITING HOURS: Monday to Friday 9.30 am to 01.30 pm and 2.00 pm to 6.00 pm
IGNOU Website: www.ignou.ac.in RC Madurai Website: http://rcmadurai.ignou.ac.in/
Facebook Twitter YouTube
IGNOURCMadurai ignourcmadurai https://www.youtube.com/ignou
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IGNOU RC MADURAI - ESTABLISHMENT:

The Indira Gandhi National Open University (IGNOU) has established its 2nd Regional Centre in
Tamil Nadu at Madurai on 18th January 2008 in order to expand its services and to coordinate with the
Learner Support Centres in the 19 districts viz. Ariyalur, Coimbatore, Dindigul, Erode, Karur,
Madurai, Nilgiris, Pudukkottai, Ramanathapuram (Ramnad), Sivagangai, Tenkasi, Thanjavur,
Theni, Tirunelveli, Tirupur, Tiruvarur, Tiruchirapalli (Trichy), Tuticorin & Virudhunagar.

LOCATION:

Madurai is one of a rich cultural and ancient city located on the banks of Vaigai River in the state of
Tamil Nadu in southern India. The City is closely associated with the Tamil language, and the third
Tamil Sangam. The city has a number of historical monuments and cultural heritages. The world famous
Meenakshi Amman Temple is located at the mid of Madurai city attracting visitors around the world.
The temple skyline is dominated by the 14 colorful gateway towers of Meenakshi Amman Temple in
bright carvings of Hindu Gods; the Dravidian-style temple is a major pilgrimage place. Millions attend the
processions and ceremonies of April's Chithirai Festival celebrating Lords Meenakshi, Shivaand Vishnu. It
was the capital city for the great Pandya Kingdom.
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The city is an important industrial and educational hub in the south of Tamil Nadu. Many
automobile, rubber, chemical, IT and granite industries are located in the Madurai district.
The Madurai Regional Centre of IGNOU is closely located with the prime area of the city and well
connected with City Bus Services. IGNOU has constructed a permanent building for the Regional
Centre, Madurai which has Gyan Vani FM Radio Station, Computer Labs, Reception, Classrooms,
Conference Hall, e-Support Services facilities, Warehouses for study materials and library facilities.

Dear Learners,

We welcome you to IGNOU RC Madurai

Once the admissions are finalised the admission confirmation emails are being sent to the Learners. The
students’ list attached to different LSCs are once finalised sent online to the Learner Support Centres.
After that the Study Material according to the choice of the student, soft/hard copies also sent to them.
Since IGNOU has eGyankosh web repository for accessing the Digital Self Learning materials for its
learners, The Mobile Applications developed by the IGNOU for its learners are extensively used by the
learners’ viz. IGNOU Mobile App for accessing services and IGNOU e- Content App for downloading Self
Learning Materials.

Thus we are continuously in touch with the Learns through various channels and providing Support
Services for their successful completion of the programme opted by them even during the lockdown
period.

Continuous Alerts to the Students:

Continuous Alerts will be sent on different issues and occasions, like:

 Last date for online admission and last date for online Re-Registration
 Discrepancy removal in the online admission application
 Finalization of admission
 Induction Meeting
 Counselling sessions (Online/Face-to-Face)
 Practical counselling sessions at LSCs
 Last date for the submission of Assignments for the Term End Exams (TEE)
 Last date for submission of online form for the Term End Exams
 Last date for submission of Project proposal/Project Report/Internship Report etc.
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 Extension of all dates, wherever applicable

 Facebook/YouTube Live Sessions, Gyanvani FM Radio IRC Sessions & Schedules/Gyandhara
web Radio/Gyandarshan TV sessions/SWAYAM Prabha TV Live Sessions etc.
 Information for downloading the Hall Ticket
 Viva voce on the Projects etc.

With Best Wishes …..

Regional Director
IGNOU Regional Centre, Madurai
 IGNOURC, MADURAI

LEARNERS INSTRUCTIONS …Know Important Information

Dear Student,

1. Students are advised to register on the Student Portal after confirmation of their admission and
create their student account if already not registered. Students can download their Identity Card by
themselves from the Student Portal.

Link for Student Portal (after admission): https://ignou.samarth.edu.in/index.php/site/login

2. Students are advised to visit our website www.ignou.ac.in and access several Student Support
Services (under Student Support>Student Zone) like assignment questionnaires, Old question
papers, Results, Registration details and other Digital Resources.

Link: http://ignou.ac.in/ignou/studentzone

3. Students can track the status of dispatch of Study Materials from our website which is updated from
time to time

Link: http://ignou.ac.in/ignou/aboutignou/division/mpdd/material

4. If delay in dispatch of SLMs to the students by post from New Delhi, Students are advised to
utilize the digital study materials till such time.

Link: http://egyankosh.ac.in/

5. Students who opted for digital SLMs will not be getting the printed Study Materials. Therefore, such
students also need to access the digital study materials from the link above
( http://egyankosh.ac.in/) Or Download IGNOU e-Content App from Google Play store

6. Students can download the assignment questionnaire from our website. Students will have to write
Assignments and submit the same to the Learner Support Centre for evaluation before submission of
application for the Term End Exam. Submission of assignment is compulsory in order to be eligible to
give the final theory Term End Examination (TEE)

Link: https://webservices.ignou.ac.in/assignments/

7. Eligible Students are required to register separately for appearing Term End Examinations for which
a separate link will be activated on our website www.ignou.ac.in twice i.e. for June and December
Exams. Visit https://exam.ignou.ac.in/(Read all the Instructions carefully). The students are
required to create ABC ID while filling the Term-End-Examination Form otherwise their
grades/marks will be not reflected on the Academic Bank of Credit (ABC)/DigiLocker and
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might affect timely declaration of result. The creation of ABC ID has been made mandatory by
the Government. Click here to view Instruction for Creation of ABC-ID.

8. Students can access the Common Prospectus from the link given below to know more about the
Rules and Regulations of the University and also about the Programme details:

Link http://ignou.ac.in/ignou/studentzone/adminssionanouncement/1

9. Students can access Web Enabled Academic Support (WEAS) for some of the Programmes. It is an
interactive one-stop programme portal that will help the students in getting academic support.

Link: https://sites.google.com/ignou.ac.in/weas

10. Students will be able to access their Registration Details from our website
https://isms.ignou.ac.in/changeadmdata/AdmissionStatusNew.ASP after the admission data for the
session is processed and finalised.

11. An Induction Programme (either online or offline) will be conducted as soon as the admission
process for the January / July session is completed where in the students will be guided on
various aspects.

12. All the instructions will be sent to the students either to their registered email id or mobile no.

13. Students are also advised to visit our website www.ignou.ac.in and website page of RC Madurai
http://rcmadurai.ignou.ac.in at regular intervals for latest updates. Also visit the Digital Notice
Board of RC Madurai at http://rcmadurai.ignou.ac.in/studentcorner/26 and Social Media of IGNOU
HQ and Regional Centre.

14. Contact nos. (Whom to Contact for what) to resolve student queries and grievances are attached.
Besides, students can also raise their grievances online.

Please quote your Enrollment No. (10 digits) Programme Code and admission session in all your
emails / correspondence.

For any assistance send your queries by email to [email protected]

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HOW TO CHECK YOUR REGISTRATION DETAILS? …Know your Registration details

Dear Learners,
You may visit IGNOU website at www.ignou.ac.in>>StudentSupport>>StudentZone>> Registration
Status at https://isms.ignou.ac.in/changeadmdata/AdmissionStatusNew.ASP

Enter Enrollment Number, Programme Code and Enter verification code to Submit.

This web page has your all basic details, including your Name, Enrollment No. and Programme, and:
Admission Year =
Admission valid up to=
Father/ Husband/ Mother's Name =
Date of Birth =
Current Address =
Regional Centre =
Study Centre Code =
Mobile No =
Email-ID=
and, Course Registration Details etc.
Each leaner can check your admission details as per your records and, if there is any correction/
updation, you must immediately send an email at [email protected] about it along with your
supporting documents, Enrollment No. and Programme code for official reference.
 IGNOURC, MADURAI

HOW TO DOWNLOAD YOUR ID CARD? …Know these details

Link for Student Portal (after admission)

https://ignou.samarth.edu.in/

Students are advised to register on the Student Portal after

confirmation of their admission and create their student
account if already not registered.

Students can download their IDENTITY CARD by

themselves from the Student Portal.

Online Induction Meeting

IGNOU RC Madurai has been conducting of Induction Meeting in every admission cycle through
Google Meet or Other Online Meet Platforms explaining the programme delivery to the Learners,
various kinds of student support facilities to the learners and suggesting them how to successfully
complete the Programmes in the minimum duration of study with self-directed learning at their
comfort. Students are encouraged to ask their questions at the time of Induction Meeting.

Online Counselling Sessions>>Google Meet / Zoom App.

Programme wise counselling sessions are being conducted by the different Learners Support Centres in
our Region. All the approved counselling sessions are being uploaded on the RC website
(http://rcmadurai.ignou.ac.in/studentcorner/9) and also at IGNOU RC Madurai Facebook page.
The schedules have been sent to the learners through Email/SMS from the Regional Centre. The LSCs are
also sending the information about the counselling sessions to the learners through Email/Whatsapp
groups created by them.
The Online Counselling Sessions organized by other Regional Centres are also shared to the learners for
participation through online mode for the less enrollment students in Programmes as per the guidelines
of the University.
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Counselling
Schedules

Assignment (internal evaluation) submission:

The students are required to write their assignments and submit their hand-written assignments for
appearing in Term End Exams. The University uploads Assignment Question Papers for every
session/year. Web-link for downloading Assignments -
https://webservices.ignou.ac.in/assignments (Before that read your Programme Guide and Check
your Registration Eligibility for the Term End Exams)in case of any difficulty you can search the
course code with the word assignments in Google and find out the IGNOU website links (Note only
currently valid assignments alone be accepted, hence it is advisable to contact your study centre in
this regard for any query (http://rcmadurai.ignou.ac.in/click on Study Centre TAB)

Learners those unable to reach the LSC and willing to submit the assignments through email may contact
the respective Coordinator of the LSC for confirmation and submit through online mode. Detailed
instructions for Assignment submission to the Learner Support Centres for the Term End Exam has been
placed as circular in the RC Madurai website (Click on the Rolling Message)
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The last date of assignment submission is always notified at the IGNOU website and communicated
through emails of the learners.
Assignments for the courses registered shall be downloaded by the learner and written assignments
completed to be submitted to the allotted study centre as per assignment submission instruction and
schedule. The learners are advised to seek acknowledgement from their Learner Support Centre by email.

IGNOU Online Facilities:

Learner can visit various online facilities at IGNOU website. The Schedules of Gyan Darshan TVs and
GyanVani FMRadio are made available under Education Broadcast option
http://www.ignouonline.ac.in/ Schedules of Gyan Vani FM Radio/ Gyandhara Web Radio /
Gyandarshan TV Channels/Swayam Prabha TV Channels

http://ignou.ac.in/ignou/aboutignou/icc/empc/gyandarshanhttp://ign

ou.ac.in/ignou/aboutignou/icc/empc/gyanvanihttp://ignou.ac.in/ignou

/aboutignou/icc/empc/gyandhara

IGNOU Video Lessons Archive

https://www.youtube.com/ignouhttp://egyankosh.ac.in/handle/1234567

89/35033http://egyankosh.ac.in/handle/123456789/54865
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FB Live Recorded Videos

http://egyankosh.ac.in/handle/123456789/60649

Swayam Prabha DTH TV Live Sessions

https://www.swayamprabha.gov.in/index.php/live_channel/17

Facebook Page: IGNOURCMadurai

Twitter Account: ignourcmadurai

Practical Counseling Sessions:

The Schedules for the practical counseling sessions are prepared by the LSC and after approval
forwarded to the learners. It helps to understand the contents better as practical courses demand
application of theory into practice to equip you with skills and competencies. Attendance in the
practical component is mandatory. Contact your Coordinator at LSC for schedules of Practical sessions.

Term End Examination:

So far, the University is conducting only pen & paper examinations. But, during the last two cycles
keeping in view of the pandemic situation, some of the examinations were conducted through OMR
Sheet. However, the main examinations are conducted in pen& paper mode only to maintain the
quality. The Old question papers are available at IGNOU website under Students Zone.

All the student records are available on the website including Registration details,
Assignment submission status, Result checking, and Grade card status etc.
RE-REGISTRATION: linkhttps://onlinerr.ignou.ac.in

The Students of UG, PG and Certain PG Diploma Programmes are registered themselves at the
time of admission for the first semester/first year only. In order to register to the courses of the
subsequent semester/year, the online Re-Registration form will be opened at the
link https://onlinerr.ignou.ac.in Students taking Re-Registration shall follow the instructions
given in the link. Students need to register on the student Portal by clicking the "New
Registration" button. Please provide the correct mobile no. and email id. If students have
already registered on the Student Portal, they may use their username and password to log in.
Students can also download their Identity Card themselves from the Student Portal.

Students need to re-register to move on to their next semester / next year of Study. Students are
eligible for re-registration, even if they have not completed the courses registered in previous
semester/previous year of study. i.e. Completion of the previous year or previous semester is not a
prerequisite for re-registration to next year / next semester. The left- over courses of the previous
semester or previous year can be pursued along with the courses registered for the current session
but subject to within the maximum validity of the duration of the programme.

Continuous re-registration in next year or next semester enables the student to complete the
Programme within the minimum duration prescribed.
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Students may please note that the Re-Registration facility for the programmes which are offered
under "July session only" (BBARL, MSCDFSM etc.,) is not available for re-registration in the January
session which means those students who miss their re-registration in July session are required to
wait till next July session for admission to next year of study.

Students are advised to mention their Enrol. No. (10Digits) along with the programme code in all your
correspondence with the University.

(Website Model)

Students Grievance –iGRAM Portal:

iGRAM portal has been exclusively functional at IGNOU to receive around 50+ types of queries
from learners and the queries are disposed within 7 days with a reply to the learner by email
and SMS. Online Grievance Redressal meetings are conducted by the Regional Centre and
LSCs for eliciting their queries and providing advice on every aspect of their academic pursuits.

How to use IGNOU Website

Screenshots of Important Website pages as follows for your reference.

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Admission Portal https://ignou.samarth.edu.in/

IGNOU Main Website Page–Link www.ignou.ac.in

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IGNOU Student Zone http://ignou.ac.in/ignou/studentzone

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IGNOU RC Madurai Website: http://rcmadurai.ignou.ac.in/

 IGNOURC, MADURAI

Advisory:

In all communications with the University, please mention your Name, Enrollment No.,
Programme, and Mobile Number also so that we may provide you the best student support
services.

With your complete details, send us an email at official email ID [email protected] for
any query/information /help.

Students are advised to check their emails including spam folders

regularly on the updates from the RC Madurai

GRIEVANCE REDRESSAL: WHOM TO CONTACT FOR WHAT

IGNOU has a robust mechanism in place for redressal of student grievances. A Special
Online Portal–IGNOU Grievance Redress and Management (iGRAM) has been developed for
this purpose. Students can submit their grievances on iGRAM online and track the response.
iGRAM can be accessed at http://igram.ignou.ac.in/

A dedicated Student Service Centre has been setup at the HQ to respond to the queries
and grievances of the students. The Student Service Centre can be contacted at the contact
details provided below:
Contact Details of Student Service Centre (SSC)
1. General Enquiry (Student Support Services and Phone:011-29572514,
Student Grievances, pre-admission Inquiry of 29572513, 29572516
various Programmes in IGNOU, etc)
2. Director, SSC, IGNOU, Maidan Garhi, Phone:011-29572505
New Delhi – 110068 Email: [email protected],
[email protected]
For specific queries related to Admission, Study Material, Assignment, Examination,
Counselling etc. the students may contact the following:

S.No. Issues Authority to be contacted

1 Concerned Regional Centre
Identity Card, Fee Receipt, Bonafide Certificate,
Migration, Certificate, Scholarship Forms,
Change of name, correction of name/address
2. Non-receipt of study material and Registrar (MPDD), IGNOU, Maidan
assignments Garhi, New Delhi-110068
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3. Change of Elective/Medium/opting of left Concerned Regional Centre

Over electives/Deletion of excess credits
4. Credit Transfer Student Registration Division, Block
No.1&3,IGNOU,Maidan Garhi, New
Delhi-110068
5. Purchase of Audio/Video CDs Marketing Unit, EMPC, IGNOU,
MaidanGarhi,NewDelhi110068
6. Academic Content Director of the School concerned
7. Approval of a Project Synopsis Project Coordinator in the Concerned
School
8. International Students residing in India Director, International Division, IGNOU,
should contact Block-15, Section K, Maidan Garhi, New
Delhi.Tel.Nos.:29533987;29571681
E-mail: [email protected]

S. Controlling
Issues ContactNo. Officer & Email ID
No.
Telephone No.
9. Issue of Degree/ Diploma 011-29572213 Asst. Registrar [email protected]
Certificate/ Despatch of 011-29535438 011- 29572224
returned Degrees/Verification
Of Degrees/Convocation
10. Issue of Hall Ticket/Correction 011-29572209 Asst. Registrar [email protected]
in the hall ticket for 011-29572202 011- 29535064 [email protected]
handicapped student s/ Non-
receipt of hall tickets for term-
end- examination & Entrance
Test/Entrance, Test
Results/Queries related to
dispatch of attendance, list of
Examinees etc./writer
11. Declaration of results of 011-29572212 Section Officer [email protected]
Masters & Bachelors degree 011- 29536103 [email protected]
level programme/Issue of
grade card and provisional [email protected]
certificate of Masters and
Bachelors degree level prog./
Practical marks of all
programmes
12. Declaration of results of 011-29572211 Section Officer [email protected]
Masters, Bachelor and 011- 29536743 [email protected]
Diploma programme/Issue of
grade card and provisional
Certificate of Masters, Bachelor
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And Diploma level programme

13. Declaration of results of DPE 011-29572208 Section Officer [email protected]
and Certificate programme/ 011- 29536405
Issue of grade card and
provisional certificate of DPE
& Certificate level programme
14. Verification of genuineness of 011-29572210 Section Officer [email protected]
provisional certificate and 011- 29536405
Grade card/Issue of Transcript
15. Queries related to UFM cases 011-29572208 Section Officer [email protected]
011-29572208
16. Status of Project Report of all 011-29571324 Asst. Registrar [email protected]
Programmes/Dissertation and 011-29571321 011-29532294
Viva marks
17. Queries related to Assignment 011-29571325 Asst.Registrar [email protected]
Marks 011-29571319 011-29571313
18. Students general enquiries and 011-29572218 Asst.Registrar [email protected]
grievances/Issue of duplicate 011-29571313
Mark sheet
19. Discrepancy in grade card, non 011-29572206 Dy.Director/ [email protected]
updation of grade/marks in 011-29572215 Asst.Director
The grade card etc. 011-29572219

YouTube Resources
https://www.youtube.com/c/empcignou/playlists
https://www.youtube.com/@coelive2079/featured

Frequently useful Links http://www.ignou.ac.in/ignou/aboutignou/icc/ssc/frequentlylinks

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Audio and
Video
Resources

The Induction Hand Book Preparation

Dr. G. Anbalagan, ARD, RC Madurai