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IT's Role

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8 views

IT's Role

Uploaded by

loumrnnvalencia
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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In the ever-evolving business landscape, information technology (IT) has become a

crucial tool for businesses to function and remain competitive. These IT tools can be used in
various areas of a business including finance, marketing, and human resources. With these
advanced technologies, businesses can optimize their workflows, reduce costs, and improve
overall performance.

​ There are several ways IT can be utilized to streamline operations in various areas of a
business. Some examples of it are automation, artificial intelligence, and cloud computing.
Automation tools can automate repetitive processes and tasks including data entry, invoice
processing, and customer service inquiries, freeing up employees to focus on their core
competencies. Artificial intelligence can analyze troves of data much faster and presents
synthesized courses of action for informed decision making. Furthermore, AI can help internal
business operations through AI chatbots that can act as personal assistants helping to manage
messages, tasks, and customer inquiries. Cloud computing is an internet based tool that can store
large data and access information from any device and location without the need to install a
physical server. It also provides data back-up and real-time collaboration platforms where teams
can work together even if they are physically separated. These tools help reduce manual labor
and errors, and improve productivity and communication. However, IT’s impact on businesses
also comes with challenges such as cybersecurity risks that continue to rise due to cybercriminals
that create new ways to do corruption, theft, or unauthorized access to important data, integration
costs that require large amounts, and digital skills gap that may arise for new users. These
challenges require businesses to invest in cybersecurity measures, consider the long-term
benefits of IT, and offer programs that will upskill their workers.

​ Overall, information technology has become a crucial tool for streamlining business
operations and remaining competitive. By utilizing tools such as automation, artificial
intelligence, and cloud computing, businesses can improve overall performance and be cost
efficient. However, one should put in mind that effective use of these tools must also come with
cybersecurity measures, investment for integration, and training programs.

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