My Mini Project (Mr Chris)
My Mini Project (Mr Chris)
PROJECT
PROJECT TOPIC:
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THE IMPACT OF MANAGEMENT INFORMATION SYSTEM ON FINANCIAL
MANAGEMENT. (A Case Study Of Zenith Bank Plc)
NAME OF RESEARCHER:
ELIZABETH IHEANACHO
DATE:
CERTIFICATION
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Bank Plc, Fagba Branch was carried out by I "ELIZABETH IHEANACHO" a final
year Business Administration Student of JPTS Int'l for the successful completion
of two courses (Research Methodology 1 and Management Information System
1).
Mr Chris. Date
DEDICATION
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I would like to dedicate this Project Research
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ACKNOWLEDGEMENT
I want to specially thank everyone that contributed one way or the other in this
research/project work. God reward you all. Thanks and God Bless and reward
you all immensely.I Love and appreciate you all.
ABSTRACT
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This study examines The Impact of Management Information System on Financial
Management with reference to Zenith Bank Plc, Fagba branch. it analyze general
concern for every organization in recent times most especially because of the role
it plays in the acquisition of skilled and knowledge required by employees in the
performance of their job for the coherent of organizational effectiveness and it
entails the provision of necessary information to individual managers in an
organization in order to improve their productivity and efficiency in the
attainment of the overall objectives of the organization, which are profitability,
market standard, employees satisfaction and social responsibility. The data were
collected to check the reliability, validity and accuracy in the process and table
constructed for the respondents. Alternative and Null Hypothesis was used and
the statistical tables were constructed and tabulated to show respondent
background such as level of education, working experience e.t.c. 15
questionnaires were administered to the Staff members of Zenith Bank Plc, Fagba
Branch using Alternative and Null research hypothesis. The findings revealed that
companies should establish a record keeping system tailored to maintain its
management information. It therefore recommend the use of the management
information system in investment appraisal, prospective investor, merger and
acquisition, valuation of business, company tax computation and finally on
employee and business valuation evaluation.
TABLE OF CONTENT
Cover page
Tittle page
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Certification
Dedication
Acknowledgement
Abstract
LIST OF TABLES :
CHAPTER ONE:
1.0 INTRODUCTION
CHAPTER TWO:
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CHAPTER THREE:
CHAPTER FOUR
CHAPTER FIVE
5.1 Introduction
5.2 Summary
5.3 Conclusion
5.4 Recommendations
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REFERENCES
CHAPTER ONE
1.0. INTRODUCTION
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1.1 BACKGROUND OF THE STUDY
The business world has been impacted by a variety of changes, populations have
been growing rapidly;markets have been expanding often to the multinational
level; customer expectations have been rising and expanding, government
demands have been multiplying,social responsibility, ecological concern and
public institutions had been growing. As might expect,such changes are creation
intense competitive pressure, posing complex decision situations and squeezing
available resources. Organizations have responded in various ways diversifying
goods and services, rearranging organizational structures, incorporating new
technology, participating in community action programs and last but not the
least,re-examined Information System.
These changes and developments have both stimulated the need for more
useful information and provided the means of attaining it consequently
information systems are exhibiting varied and interesting effects.For
instance,computers and related equipments are applied to the collection,
processing and dissemination of information.This research project is aimed at
evaluating the impact of Management Information System on Financial
Management. It further explains the benefits of Management Information System
on Financial Management and it's advantages to the economy.
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In this study,critical analysis will be carried out to see the kind of impact
Management Information System has on the Financial Management of the case
study and also if there are needed adjustment or upgrade. Also the study also
covers how the impact of Management Information System on Financial
Management has been beneficiary to the economy.
Various Recommendations were also given by the researcher for more ways
Management Information System can impact the Financial Management in Zenith
Bank,Lagos State, Fagba Branch and highlighted more benefits it would have on
the economy.
1.3 OBJECTIVES
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*H1(Alternative Hypothesis) : Management Information System has an impact on
Financial Management
This is to clearly define with proof the Impact of Management Information System
on Zenith Bank Plc,Fagba Branch. This project is very informative and a useful tool
in decision making particularly. The general public will find this project research
very educative and useful in terms of general knowledge.
CHAPTER TWO
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Management Information System has been in existence before now.This dates as
far back as when ledgers were used to keep account and track records before the
invention of Computer System. This chapter covers all about Management
Information System ranging from the Conceptual Framework till it's summary. It
contains adequate knowledge that would be useful to any reader and the general
public.
When a system gives information to people who are not part of the
managerial staff then it will not be viewed as part of a Management Information
System (Belassi and Tukel 1996) such a system,while it may contain similar
interfaces as Management Information System is not as part of it Examples of
such systems are salary acknowledgements and excise duty statements.
Generally, Management Information System deals with information that is
systematically and routinely collected in accordance with a well-defined set of
rules(Spathis et al.., 2007). Furthermore, Management Information System is a
part of the formal information network in an organization. Information that has
great managerial planning importance is sledom obtained at golf courses.
However, this information is not part of Management Information System but
"one-shot market research data accumulated to measure the full potential of a
new product does not come within the goal of a Management Information System
by our definition seeing as such information which is systematically retained is not
collected on a regular basis"(Belassi and Tukel 1996).
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sales forecasting. Furthermore, marketing system rely on external data source
which includes customers and competition. The collected information is also
important to define various marketing strategies. We classify the role of
Information System in a firm in order to analyze the influence of Information
System on companies and organisations also determining the amount of impact
mordern Information Technology has on the company's cost structure and
examining how these effects result in changes to different properties of the
company or organization from a Perspective of agency theory and transaction
cost economics (Spathis et al.., 2007).
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information system include workforce analysis and planning, hiring, training and
job assignments (Hjelt and Bjok,2007).
In the above definitions and the ones not listed, there are similar keywords used
in all their definitions such as;
*Planning/Organising/Controlling/Coordinating/Motivating
* Process/Development
* People/Resources
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* Objectives/Goals
* Action/Efforts
All these are what Management entails and it's overall concept.
Zenith Bank was founded and incorporated by Mr. Jim Ovia, CON, as a private
limited liability company in May 1990 and commenced operations in July of the
same year as a commercial bank.From its humble beginnings of a single branch
that started off on NGN20 million (US$4 million), Zenith Bank Plc is now Nigeria’s
largest and one of Africa’s largest financial institutions by tier-1 capital, with
shareholders’ funds of NGN1.28 trillion (US$3.03 billion) and a total asset base of
over NGN9.6 trillion (US$22.80 billion).With more than 10,000 staff in its
employment globally, the Bank presently operates from over 500 branches and
business offices across all states of Nigeria, the Federal Capital Territory (FCT),
Abuja, and its foreign subsidiaries in Ghana, Sierra Leone, Gambia and United
Kingdom.
Mr Ovia chose “Zenith” as the name of the Bank, a name he reckoned had not
been used in the international and global market. In arriving at a decision, he was
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guided by his understanding of the core elements of successful branding,
including simplicity, broad-based appeal, and uniqueness. Leveraging on his
experience over the years, he was able to write the application for a banking
license, including a detailed feasibility study of the proposed Zenith Bank. He put
so much into delivering a high-quality application for a commercial banking
license because of his strong view that whatever emanates from the company
represents the company and the values of the founder. The licence for Zenith
Bank to commence operation was issued on April 22, 1990.With Mr. Ovia as
pioneer Managing Director/CEO, Zenith Bank commenced business in a duplex at
Ajose Adeogun Street, Victoria Island, Lagos, sharing the facility with another
tenant who occupied the other side of the building. As time passed, the tenant
moved elsewhere, allowing Zenith Bank to utilise the entire space. The new team
learnt quickly, following Mr. Ovia’s example of discipline, commitment and getting
results under great pressure. The management team drew up a strategic plan to
open up branches within a short time in each state capital, with a mandate for
each branch to be established and open for business within three to six
months.When Zenith Bank first opened its doors in 1990, there were no
automated teller machines (ATMs) in Nigeria, no debit or credit cards, and no
digital networks. In 1995, the need to integrate digital technologies in the
business led Mr. Jim Ovia to establish Cyberspace, a network and ICT-service
company.Initially, he set up a VSAT (very small aperture terminal) satellite, but
the military government of the day pulled it down because they were under the
impression it could be used to spy on the country. This setback did not deter him
from his digital banking ambitions though as he went ahead to use existing phone
lines to network the Bank. After a couple of meetings with the Nigerian
Telecommunications Limited (NITEL), Zenith Bank was allowed to install VSAT
dishes on the top of its buildings, using them to connect branches.Consequently,
Zenith Bank became the first bank to network its branches in Nigeria, a game-
changer for the Bank and the industry.
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that staff members have a connected personal computer or a handheld device.
The bank began digitalizing many of its processes, making it easier for customers
to transact in real-time. In 2004, the Central Bank of Nigeria (CBN) declared that
banks had to be recapitalised with a minimum of NGN25 billion or be liquidated.
Out of ninety banks in existence at the time, only twenty-five were able to raise
the funds. While some banks merged or acquired others, Zenith Bank was one of
only two banks that had no need to acquire or merge with any other financial
institution. When the Bank announced an initial public offering (IPO), the public
mood was extremely confident, and the demand for the Zenith Bank stock was so
great that the IPO was over-subscribed. The Bank was able to raise NGN48 billion,
although it could only keep just a third of that sum in accordance with the Stock
Exchange rules. Following the highly successful IPO, the Bank became a public
limited company on June 17, 2004, and was listed on the Nigerian Stock Exchange
(NSE) on October,in March 2007, Zenith Bank was licensed by the Financial
Services Authority (FSA) of the United Kingdom to establish Zenith Bank (UK)
Limited as the United Kingdom subsidiary of Zenith Bank Plc. The Bank has
witnessed significant expansion in Africa and established the following
subsidiaries: Zenith Bank (Ghana) Limited, Zenith Bank (Sierra Leone) Limited and
Zenith Bank (Gambia) Limited. The Bank also has presence in the People’s
Republic of China and the United Arab Emirates. In 2013, the Bank listed $850
million worth of its shares at $6.80 each on the London Stock Exchange (LSE).
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promotions. Many major companies are built entirely around information
systems. These include eBay, a largely auction marketplace; Amazon, an
expanding electronic mall and provider of cloud computing services; Alibaba, a
business-to-business e-marketplace; and Google, a search engine company that
derives most of its revenue from keyword advertising on Internet searches.
Governments deploy information systems to provide services cost-effectively to
citizens. Digital goods—such as electronic books, video products, and software—
and online services, such as gaming and social networking, are delivered with
information systems. Individuals rely on information systems, generally Internet-
based, for conducting much of their personal lives: for socializing, study,
shopping, banking, and entertainment.
One of the first computers used for such information processing was the UNIVAC
I, installed at the U.S. Bureau of the Census in 1951 for administrative use and at
General Electric in 1954 for commercial use. Beginning in the late 1970s, personal
computers brought some of the advantages of information systems to small
businesses and to individuals. Early in the same decade the Internet began its
expansion as the global network of networks. In 1991 the World Wide Web,
invented by Tim Berners-Lee as a means to access the interlinked information
stored in the globally dispersed computers connected by the Internet, began
operation and became the principal service delivered on the network. The global
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penetration of the Internet and the Web has enabled access to information and
other resources and facilitated the forming of relationships among people and
organizations on an unprecedented scale. The progress of electronic commerce
over the Internet has resulted in a dramatic growth in digital interpersonal
communications (via e-mail and social networks), distribution of products
(software, music, e-books, and movies), and business transactions (buying, selling,
and advertising on the Web). With the worldwide spread of smartphones, tablets,
laptops, and other computer-based mobile devices, all of which are connected by
wireless communication networks, information systems have been extended to
support mobility as the natural human condition.
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Scope/Elements
Financial decisions - They relate to the raising of finance from various resources
which will depend upon decision on type of source, period of financing, cost of
financing and the returns thereby.
Dividend decision - The finance manager has to take decision with regards to the
net profit distribution. Net profits are generally divided into two:
Retained profits- Amount of retained profits has to be finalized which will depend
upon expansion and diversification plans of the enterprise.
To ensure optimum funds utilization. Once the funds are procured, they should be
utilized in maximum possible way at least cost.
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debt equity analysis. This will depend upon the proportion of equity capital a
company is possessing and additional funds which have to be raised from outside
parties.
* Choice of factor will depend on relative merits and demerits of each source and
period of financing.
d. Investment of funds: The finance manager has to decide to allocate funds into
profitable ventures so that there is safety on investment and regular returns is
possible.
e. Disposal of surplus: The net profits decision have to be made by the finance
manager. This can be done in two ways:
g.Retained profits - The volume has to be decided which will depend upon
expansional, innovational, diversification plans of the company.
* Financial controls: The finance manager has not only to plan, procure and utilize
the funds but he also has to exercise control over finances. This can be done
through many techniques like ratio analysis, financial forecasting, cost and profit
control, etc.
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2.7 CHAPTER SUMMARY
CHAPTER THREE
Zenith Bank Plc,Fagba Branch,founded in Lagos State. Thus it is the area of the
study.
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3.3 POPULATION OF THE STUDY
A study sample is simply a systematic selected part of a population that infers its
result on the population. In essence, it is that part of a whole that represents the
whole and its members share characteristics in like similitude (Udoyen, 2019). In
this study, the researcher adopted the simple random sampling (srs.) method to
determine the sample size.
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Primary and secondary sources of data collection were used. The primary sources
include Questionnaires while the secondary sources include journals, internet,
published and unpublished articles.
The responses were analyzed using percentage tables, which provided answers to
the research questions. And the hypothesis tests were carried out.
CHAPTER FOUR
Male 8 53.3%
Female 7 46.7%
Total 15 100%
Bsc 10 66.7%
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Msc 3 20%
Phd 2 13.3%
Total 15 100%
respondents, 66.7% of the respondents are Bsc holders, 20% are Msc
2-5years 7 46.7%
5-10years 5 33.3%
Total 15 100%
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of experience, 46.7% fall within 2 – 5 years, 33.3% within 5 – 10
Statement Yes No
Management Information 15 0
System has a profound
contribution on our
Financial Management
From the responses obtained as expressed in the table above, all the respondents
constituting 100% said yes to all the options provided.
Statement Yes No
Management Information 13 2
System has made
decisions leading to the
achievement of the
organizational Financial
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objectives attainable
From the responses obtained as expressed in the table above, 86.7% respondents
said Yes and 13.3% said No to the option provided
Statement Yes No
Management Information 15 0
System has greatly
improved the
effectiveness in Financial
Management
From the responses obtained as expressed in the table above, all the respondents
constituting 100% said yes to the option provided.
Statement Yes No
Management Information 11 4
System has contributed
to the development in
Financial Management
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From the responses obtained as expressed in the table above, 73.3% of the
respondents is constituting Yes,26.7% said No to the option provided.
Statement Yes No
The Application of 12 3
Management Information
System has improved
Financial Management
Operations
Statement Yes No
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Percentage Total 66.7% 33.3%
this testing.
4.4 15 0 15
4.5 13 2 15
4.6 15 0 15
4.7 11 4 15
4.8 12 3 15
4.9 10 5 15
Total 76 14 90
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Favourable = 76/90*100. Unfavorable= 14/90*100
= 84.4%. = 15.5%
System has an overall impact on the Financial Management while the Null
the analysis in 4.3 that 84.4% viewed the impact as positive, 15.5%
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CHAPTER FIVE
5.1 Introduction
This chapter summarizes the findings into the assessment of the impact of
Management Information System on Financial Management in an organization
using Zenith Bank Plc, Fagba as case study”. The chapter consists of summary of
the study, conclusions, and recommendations.
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Chapter four analyse and presented data collected from
numerous findings that were made after the whole analysis which has given a
presentation conclusion.
5.3 Conclusions
From the study analysis, it was concluded that Management Information System
has an impact on the overall performance of an organization. More so, the area
focused in this study was the Financial Management. The study explained the
impact of MIS using Alternative and Null Hypothesis and the analysis came to a
conclusion that MIS is very important to every organisation and it's one of the
mechanism that ensures the survival of every organisation.
5.4 Recommendations
Based on the responses obtained, the researcher proffers the following
recommendations:
1. From the analysis,seeing how much impact Management Information System
has on their Financial Management,I would implore that more effort should go
into that aspect because it would further be advantageous not just to the
Financial Management but also help improve customer services and boost
Banking operations as a whole.
2. Secondly, Professional could be employed who would specialize soley on this
and strategically draft out more ways Management Information System can
better the Financial Management of the organisation.
3. Thirdly,companies should establish a record keeping system tailored to
maintain its management information.
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4. Finally,I therefore recommend the use of the management information system
in investment appraisal, prospective investor, merger and acquisition, valuation of
business, company tax computation and finally on employee and business
valuation evaluation also for effectiveness and efficiency.
REFERENCES
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LAWRENCE A APPLEY;
JOSEPH MASSIE;
GEORGE R TERRY;
JAMES L LUNDY;
PETER F. DRUCKER
KENNETH SYLEDON
Udoyen (2019)
Population Study
Information System
Baccanni 1999
Information System
Lewis 2004
Information System
Information System
Gray 2000
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