USER MANUAL

SAFETY INFORMATION .................................................................................................................................................... 4

EMERGENCY CASE............................................................................................................................................................ 5

ENVIRONMENT PROTECTION ........................................................................................................................................... 5

PRODUCT LIMITED WARRANTY ....................................................................................................................................... 6

ABOUT MACHINE ............................................................................................................................................................. 7

TECHNICAL SPECIFICATIONS ................................................................................................................................................ 8

Machine details ............................................................................................................................................................... 8
Keyboard ......................................................................................................................................................................... 8
Android devices ............................................................................................................................................................... 8
Personal computer .......................................................................................................................................................... 8
MACHINE OVERVIEW .......................................................................................................................................................... 9
Indicator LED ................................................................................................................................................................... 9
Connecting Port............................................................................................................................................................. 10
Smart Button ................................................................................................................................................................. 11
Wireless Keyboard Detail .............................................................................................................................................. 12
Operation menu on machine ........................................................................................................................................ 12
Operation menu on computer....................................................................................................................................... 15

INSTALLATION PROCEDURES - OPTIONAL ...................................................................................................................... 20

MOUNTING BRACKETS – PLEASE CONTACT SALES DEPARTMENT ..................................................................................... 20

GETTING STARTED ......................................................................................................................................................... 23

QUICK STARTUP ............................................................................................................................................................. 23

SETUP THE BATTERY FOR MACHINE .................................................................................................................................. 24

INSERT THE CARTRIDGE ..................................................................................................................................................... 25
POWER ON THE PRINTER ................................................................................................................................................... 25

EXTERNAL DEVICES CONNECTIONS ................................................................................................................................ 26

EXTERNAL SENSOR ............................................................................................................................................................ 26

ENCODER ........................................................................................................................................................................... 27
COMBINE EXTERNAL SENSOR AND ENCODER ................................................................................................................... 28
ALARM ............................................................................................................................................................................... 29
INPUT AND OUTPUT .......................................................................................................................................................... 30

OPERATION WITH KEYBOARD ........................................................................................................................................ 30

MESSAGE ............................................................................................................................................................................. 30
CREATE FIRST MESSAGES .......................................................................................................................................................... 30
WITH KEYBOARD – STANDALONE MODE ..................................................................................................................................... 30
OPERATION ........................................................................................................................................................................... 39
SETTINGS .............................................................................................................................................................................. 39

PC APPLICATION INTRODUCTION .................................................................................................................................. 48

REQUIREMENT ........................................................................................................................... ERROR! BOOKMARK NOT DEFINED.
HARDWARE SETUP .................................................................................................................................................................. 48
SOFTWARE SETUP ................................................................................................................................................................... 48
Install application.......................................................................................................................................................... 48
Install driver .................................................................................................................................................................. 49
Install driver on Window 8 ............................................................................................................................................ 55
SOFTWARE USING .................................................................................................................................................................. 59

USER MANUAL CM100H v1.0 | Updated 05/07/2018 2

 Printer Controller Interface ........................................................................................................................................... 60
Create new message ..................................................................................................................................................... 60

OPERATION WITH SMARTPHONE .................................................................................................................................. 81

SETUP CONNECTION................................................................................................................................................................ 81
CREATE FIRST MESSAGES .......................................................................................................................................................... 83
CREATE 2D STATIC BARCODE WITH SMARTPHONE ......................................................................................................................... 84
UPDATE LOGO VIA SMARTPHONE ............................................................................................................................................... 85

APPENDIX ...................................................................................................................................................................... 87

INK CARTRIDGES MAINTENANCE....................................................................................................................................... 87

Print head cleaning ....................................................................................................................................................... 87
Wiping ........................................................................................................................................................................... 87
Important notes ............................................................................................................................................................ 88
Purging .......................................................................................................................................................................... 88
INK CARTRIDGE STORAGE PROCEDURE ............................................................................................................................. 89
For short term storing (less than one day) .................................................................................................................... 89
For long term storing (more than one day) ................................................................................................................... 89
System disposal ............................................................................................................................................................. 89
Important handling cautions ........................................................................................................................................ 89
UPDATE FIRMWARE INSTRUCTIONS.................................................................................................................................. 89
Prepare USB flash .......................................................................................................................................................... 90
Update firmware ........................................................................................................................................................... 91
Update logo .................................................................................................................................................................. 91
Update font ASCII – Latin font ...................................................................................................................................... 91
Update Custom String ................................................................................................................................................... 91
Update font GB2312 - Chinese font .............................................................................................................................. 91
Update Pinyin ................................................................................................................................................................ 92
Machine default ............................................................................................................................................................ 92

TROUBLE SHOOTING .................................................................................................... ERROR! BOOKMARK NOT DEFINED.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 3

SAFETY INFORMATION
 STOP PRINTING BEFORE INSERTING OR REMOVING THE
CARTRIDGE.

 TURN OFF PRINTER BEFORE PLUGGED / UN-PLUGGED ANY

CABLE (ENCODER CABLE / SENSOR CABLE / ALARM
BEACON CABLE / IO CABLE).

 BE CAREFUL OF USING OTHER EXTERNAL DEVICES SUCH

AS: ENCODER / SENSOR / ALARM BEACON / POWER SUPPLY.

 DO NOT TRY TO USE OTHER CARTRIDGES THAT IS NOT

SUPPLIED FROM YOUR SUPPLIER.

 AVOID USING WITH HIGH VOLTAGE, STRONG IMPACT TO

PRINTER.

 STORE THE PRINTER IN A DUST-FREE ENVIRONMENT.

 BE CAREFUL OF UPDATING FIRMWARE AND SOFTWARE.

 WORKING TEMPERATURE: 5 - 50oC.

 USE GLOVE TO AVOID THE SHARP FROM MOUNTING

BRACKET.

 RECOMMEND USE MASK AND GLASSES TO AVOID THE INK

FLY IN AIR.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 4

EMERGENCY CASE

IN SOME SPECIAL CASE LIKE: APPEAR SMOKE ON

PRINTER, PRINT OUT CONTINUOUSLY WITHOUT CONTROL,
FIRE, EXPLOSIVE SOUND, ETC.

PLEASE REMOVE THE POWER SUPPLY IMMEDIATELY!

ENVIRONMENT PROTECTION

DON’T THROW PRINTER /

INK CARTRIDGE TO
RECYCLE BIN

USER MANUAL CM100H v1.0 | Updated 05/07/2018 5

PRODUCT LIMITED WARRANTY
LIMITED WARRANTY. THE HOUSING AND CIRCUIT BOARD FOR EACH PRINTER IS
WARRANTED TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR A
PERIOD OF TWELVE (12) MONTHS FROM THE BILL OF LADING DATE. THIS LIMITED
WARRANTY DOES NOT APPLY TO SPARE PARTS, AUTHORIZED INKS, OR CARTRIDGES,
OR TO HOUSINGS AND CIRCUIT BOARDS THAT EXPERIENCE PROBLEMS RESULTING
FROM MISUSE, TAMPERING OR IMPROPER STORAGE.

 ANY NON-ORIGINAL PARTS AND UNAPPROVED OEM INKS

ARE USED.

 THE PRODUCT HAS BEEN ALTERED OR MODIFIED WITHOUT

APPROVAL FROM US.

 THERE IS DAMAGE ON THE PRINT HEAD AS A RESULT OF

IMPROPER INSTALLATION.

 DAMAGE OCCURS FROM AN ACCIDENT, SUCH AS BUT NOT

LIMITED TO, BEING DROPPED, BEING SPRAYED WITH
WATER OR OTHER LIQUIDS, CAUSED BY A NATURAL
DISASTER, CAUSED BY STOCKING OR SHIPPING
CONDITIONS.

 UNAPPROVED, WRONG OR UNSTABLE POWER SUPPLY IS

USED.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 6

ABOUT MACHINE
THANK YOU FOR PURCHASING THE CM100H HANDHELD INKJET CODER, A PRODUCT OF
CYKLOP GMBH, GERMANY. THIS PRINTER IS DESIGNED FOR PACKAGING PRINTING
APPLICATIONS POWERED BY HP THERMAL INKJET TECHNOLOGY AND VERY
COMFORTABLE TO USE ON YOUR HAND.

MACHINE BOASTS TO BE ABLE TO CONTROL VIA BLUETOOTH CONNECTION AND MOBILE

DEVICES RUNNING ON ANDROID OPERATING SYSTEMS, AND WIRELESS KEYBOARD.
EACH OPTION PROVIDES A FULL SET OF APPLICATIONS.

MACHINE PRODUCES CRISP TEXT, LOGOS, VARIABLE DATA AND BARCODES ON POROUS
AND NON-POROUS MEDIA BY AUTOMATICALLY RECOGNIZES AQUEOUS AND SOLVENT
INKS AND APPLIES THE APPROPRIATE PRINTING PARAMETERS.

THE COMPLETE PRINTERS INCLUDES 1 MACHINE AND FREE MOBILE APPLICATION TO

HELP YOU CONTROL IT VIA YOUR SMARTPHONE.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 7

TECHNICAL SPECIFICATIONS

Machine details
No Description Specifications
1 Model CM100H
2 Display LCD 2.8” automatic rotation
3 Dimensions (Lx W x H) 174 mm x 120 mm x 121 mm / 6.85 x 4.72 x 4.76 inches
4 Weight 547.6 g ~ 1.21lb
5 Power supply DC 12V – 5A
6 Battery 10.8V, 1.5Ah (1500 mAh)
7 Maximum power consumption 48W
8 Battery life 5 hours
9 Maximum resolution 600x600dpi with PC mode
10 Print speed 76m/min @ 300x300dpi
11 Optical density 5 levels
12 Operation selection Wireless keyboard, Bluetooth and PC
13 Message memory 100 messages
14 Ink solution Aqueous and Solvent
15 Menu language Multiple / selectable
16 Printable characters Windows True Fonts with PC connection
17 No. of lines Maximum 6 lines
18 Character height Maximum 12.7mm / 0.5 inches
Alphanumeric, logos, counter, date/time, expiry date,
19 Printability
Julian date, shift code, data and barcodes
20 Operating temperature 50C – 500C
21 External connections External sensor, encoder, alarm kit, etc…

Keyboard
The Machine is currently compatible with all wireless 2.0 keyboards available in the market.

Android devices
Control machine via Bluetooth connection by using Android devices from 4.0 up to.

Personal computer
 CPU: Core 2 Duo 2x2.0 GHz
 Ram: 2GB
 Hard disk space: 50 MB
 Operating system: Windows 7, Windows 8 (32, 64 bits)
 Microsoft .NET Framework 4
USER MANUAL CM100H v1.0 | Updated 05/07/2018 8
MACHINE OVERVIEW

Indicator LED

Items Detail
[1] SENSOR Default setting is don’t recognize black
conveyor
Internal sensor: Red light.
External sensor: Green light.
Sensor is activated when receives signals
[2] ALARM Reports errors during operation.
[3] BLUETOOTH Turn ON when being connected with Android
device via Bluetooth connection.
[4] PRINT Turn ON when it’s on printing mode.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 9

Connecting Port

Items Detail
[1] USB FLASH USB 2.0 flash for updating firmware, fonts and
logo
[2] USB KEYBOARD For USB 2.0 wireless keyboard receiver
[3] USB PC PORT For PC connection with USB 2.0 cable A-B.
[4] DB15 EXTENDED PORT Extend port for external sensor, encoder, alarm,
etc.
[5] 12VDC PORT Power supply.
[6] HANDLE Handle of machine.
[7] BATTERY Battery of machine. It can be unplug and
changing.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 10

Smart Button

Number of press Action

ONE SHORT PRESS Use to start a printing job / select menu items. Or
power on machine.
TWO SHORT PRESS Use to exit current menu / screen or cancel.
THREE SHORT PRESS Use to stop print at printing screen or go to
operation menu.
LONG PRESS IN 5 SECONDS Use to turn off the printer.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 11

Wireless Keyboard Detail
No Key Action

1 ENTER Confirm, save or apply

2 ESC Go to previous session

3 / Move your cursor to left/right

4 / Move your cursor up/down

5 SHIFT Press and hold “Shift” to input capitalized characters

6 INSERT Press “Insert” to insert Symbol, Logo, Counter, Date, Expired, Time,
String, Barcode, Shiftcode and Custom string into the message
7 BACKSPACE Delete your message from the left

8 TAB Move your cursor faster

9 HOME/END Move your cursor to Home/End

Operation menu on machine

Message Operation Settings

Create:
Open 1. ASCII Information Purge Start/Stop Connect PC Speed Resolution Density
2. GB2312

Use Select font Select size Delay Cartridge Update logo

Insert Menu
Edit String Random Jet Print Side
(Popup menu when press Inset)

Delete Symbol Logo Sensor Direction Print Mode

Counter Date Unit Bluetooth Update Font

Expired Time Rollover System Clock Rotate

String Barcode Password Default Language

LCD
Shift Code Custom String IO Signals Custom String
Backlight

Multi Click Shutdown Reset

Backup to Restore from

Printer Mode
USB USB

About

USER MANUAL CM100H v1.0 | Updated 05/07/2018 12

From the main screen of machine, use     arrow keys to move the cursor to the desired object.
Press Enter to save and apply settings. Otherwise, press ESC.

Message
Menu Sub Menu Description

Use the existing messages on the

Use
machine memory for printing.
Open
Edit Edit the existing message.

Delete Delete existing messages.

Select kind of font you need to use on

Select font messages. Support two kind of font:
Upper Case font and Normal font.
Create new Select size of messages: support up to 6
Select size
ASCII / GB2312 sizes.

Insert menu (Symbol, Logo, Counter, Insert some needed component to your
Date, Expired, Time, String, Barcode, messages.
Shift Code)

Show all information needed to monitor

Information
your printing process.

Operation
Menu Description

Start or Stop printing job. Combine and press CTRL + SHIFT +

Start / Stop ENTER on keyboard to fast Start / Stop print.

All of nozzle on cartridge will push out ink. After purged you will
Purge
see 2 lines of ink on substrate.

Connect or Disconnect machine from PC.

Connect PC / Disconnect PC
Please stop print first, before go to Connect PC menu.

Settings

Menu Description
Speed Set print speed for the machine or select to enable encoder.
Resolution Set your desired resolution.
Density Set optical density of the print.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 13

 Set the distance since the sensor receives signal to the start of printing. Or
Delay
the delay distance after printer take a print command.
Display the current level of ink in the cartridge. Or kind of current cartridge
Cartridge
is plugged to machine.
Update Logo Update logo or image from USB to the machine memory.
String Set the chain of data to insert into the print.
Prevents the print head from clogging due to the extended down time
Random Jet between prints. This will be useful when you print on Solvent base ink with
decap time is low.
Print Side Select nozzle side on the cartridge: Odd, Even or Auto switch
Sensor Select External or Internal sensor.
Set print direction: : left right, : right left, : reverse left right,
Directions
: reverse right left.
Print Mode Select printing mode: Sensor mode and Continuous mode.
Unit Select desired measurement inch/mm.
Turn on Bluetooth connection to help you can search the printer via app
Bluetooth
on Android devices.
Update different font sizes for machine via USB flash contain of full
Update Fonts
firmware.
Rollover Set different date depending on specific production hour.
System clock Set time and date for your system clock.
Rotate Select your screen modes: Auto-rotate, Lock rotate and Other.
Set to authorize different level of users, or to protect the machine from
Password
unauthorized users.
Default Reset machine to factory default.
Select your interface language. Or add more interface language from USB
Language
flash.
IO signals The extend button to re-start machine. This will help in some special case.
Update the custom strings via USB flash that are created from application
Custom string
on PC.
Adjust the time that turn on the light of screen. Your screen will become
LCD Backlight black but all activity still working. Turn on screen by press any key on
keyboard.
Multi Click Enable or Disable shortcut Smart Button and adjust Encoder to roll menu.
Shutdown Select the time for machine auto shutdown.
Reset the memory of Counter variable on message. The memory of
Reset Counter will help you save the current value of Counter event you stop
print or machine is turned off.

Backup to usb some information as: Message, Settings, Logo, Custom

Backup to USB
String, Language.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 14

 Restore from USB some information as: Message, Settings, Logo, Custom
Restore from USB
String, Language.
Printer Mode Have 2 modes: Handheld and Standard.
Display current firmware version on printer and allow your update new
About
firmware to machine.

Operation menu on computer

Printer Control
Setting all printing parameters for the message before start printing.
Be sure to stop the printing mode before setting the parameters.

Print Head
Switch Nozzle
Select nozzle sides, ODD or EVEN.
Turn on ODD to print on the ODD side (with 300 x 300dpi).
Turn on EVEN to print on the EVEN side (with 300 x 300dpi).

USER MANUAL CM100H v1.0 | Updated 05/07/2018 15

Auto Switch Nozzle
Select ON for automatically changing nozzles between ODD and EVEN. And then select the
number of changing. Otherwise, select OFF.

Random Jet
Periodically purge to clean the print head.
Turn ON Status and set the time for purging in the Time by click up or down at or input the
desired value.
This value is adjustable from 10s to 9,000s.

Encoder
Encoder is recommended to optimize maximum print quality.
Turn ON Encoder to operate Machine with encoder. Print speed of Machine will be automatically
synchronized with conveyor speed.
Turn OFF Encoder to disable encoder. Input your desired speed at Speed to synchronize with the
speed of the conveyor.
Max Speed: shows the maximum speed you can achieve with the current resolution and density.
NOTES:
 Ensure your encoder is working if it is ON and can detect the objects.
 To make a test print without conveyor, turn OFF encoder.

Printer

Unit
Select your measurement Inches or Millimeters.

Direction
Select your print direction Left to Right or Right to Left.
Select Rotate View to print upside down.

Rotate View
Upside down the current design of your message.

Density
Select your desired optical density. There are 5 levels to select.

Resolution DPI
Select your desired resolution. There are 7 levels to select.

Printing Mode
Select your printing mode: Continuous Mode or Sensor Mode.
Sensor Mode

USER MANUAL CM100H v1.0 | Updated 05/07/2018 16

 Machine prints when sensor is triggered.
 Select Internal to print with a built-in sensor on Machine.
 Set Delay before and Delay after print to have your message printed at the desired position.
 Select External to print with external sensor.
 Input distance from external sensor to the print head, set Delay before and Delay after print to
have your message printed at the desired position.
 Go to Repeat Sensor to input how many prints to be repeated.

 Go to Fixed Length to input the value or select the value by click up or down at .
Continuous Mode
Machine will print continuously when a sensor is triggered for the first time.
When Continue mode is applied, distance between the messages on the same object should to be
set.

 Go to Fixed Length to input the value or select the value by click up or down at .

Printing Status

Machine is connected to PC.

Machine is disconnected from PC.

Displays the current speed of conveyor synchronized by encoder.

Displays the number of pages printed (left) per the total pages to print (right).
Select page to start / end printing, apply for counter, barcode,
data field. The data will continue to be printed from the start
page. Ink level will show ink-volume when we insert cartridge
into printer.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 17

Printer Controller

Print: Select to print

Pause: Select to temporary stop printing

Stop: stop printing. This must be applied before adjusting parameters or editing the message.

Please tick check here if you don’t want to repeat data.

Settings POD. When you insert POD fields in template, this button will popup.

Designing messages

New template: Create new message with free template design.

Open: Open message from PC.

Save template: Save message to PC.

Export to .tiff files: Export message in Tiff format.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 18

 Delete: Delete object.

Cut: Cut object.

Copy: Copy object.

Paste: Paste object.

Select Tool: Select to function and edit each object on the message.

Hand Pan: Move designing area to right/left to function on the hidden area in case your message
is not fully displayed on the screen.

Shapes: Select image to insert into message: Line, Rectangle, Square, Circle and Oval.

Static Text: Insert characters and barcodes.

Data Fields: Insert data.

Serial Number: Insert counter.

Shift Code: insert shift code.

Image: Insert image or logo.

POD: Insert POD fields.

Tools

Purge: all of nozzle on cartridge will push out some ink. This will help
clean all cartridge.

Ink Cost: calculate number of printing job, ink price, price for each
print.

Event Log: view all of action that user did on application.

Convert logo: using export image to .hex file and update into printer.

Languages: Change interface languages on PC app.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 19

INSTALLATION PROCEDURES - OPTIONAL
MOUNTING BRACKETS – PLEASE CONTACT SALES
DEPARTMENT

No Item Quantity

[1] Machine 1
[2] Base Clamp 1

[3] Clamps 3

[4] Allen Key 6 1

[5] Round bar short 3

[6] Round bar long 1

[7] Screws M8x20 8
Step 1
Installation anti-shock into the printer.
The new skid plate will automatic detect product directional movement.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 20

Please setup machine with minimum distance that you could. Closer distance for better printing quality.
We are recommend from 1-3 mm.
Step 2
Installing the base clamp to the side of the conveyor.

Step 3
Installing the clamps to the round bar.

Step 4

Select the suitable bar length for each case.

Horizontal setup
This setup will be used to print on carton box, bottle, tray, pipe, etc…

USER MANUAL CM100H v1.0 | Updated 05/07/2018 21

Vertical setup
This setup will be used to print on paper, film, and other flat substrates.
NOTES:
With default machine, we don’t support this setup. You need buy more accessories (round bar and
clamps).
Step a

Add more clamp to bracket.

Step b

Add one more vertical round bar.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 22

NOTES:
Make sure the brackets are mounted firmly to avoid vibration and sway of the print head. This will
affect the print quality.

GETTING STARTED
Install the machine on your conveyor according to the installation instructions. See the Quick Start
Guide for more information.
 Set print direction and appropriate throw distance to obtain best print quality (1-3 mm).
 Insert ink cartridge.
 Plug the power cord into an appropriate power source to start up the machine.
 Insert keyboard receiver to keyboard port, turn on wireless keyboard.

QUICK STARTUP
NOTES:
The machine will function with HydraJET and SoluJET ink series from us only. Trying to use
unapproved cartridges may damage the machine and void the warranty.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 23

SETUP THE BATTERY FOR MACHINE

USER MANUAL CM100H v1.0 | Updated 05/07/2018 24

INSERT THE CARTRIDGE

POWER ON THE PRINTER

USER MANUAL CM100H v1.0 | Updated 05/07/2018 25

EXTERNAL DEVICES CONNECTIONS
NOTES:
 Machine is able to operate with External Sensor, Encoder, Alarm at a time. Consult your supplier
for further supports on the settings and connections.
 To connect machine with External Sensor, Encoder, Alarm, etc…, additional connector DB15
(male) will be required.

EXTERNAL SENSOR
Machine supports NPN, PNP and Push-pull sensor types.
 Connect sensor using power supply on machine.

 Connect sensor to machine using external power supply. Below demonstration is for external power
supply of 5V.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 26

ENCODER
An encoder is recommended to ensure the best print quality regardless the inconsistent speed of
conveyor.

To calculate wheel diameter (D) depend on resolution (R) is:

D = R/( x 600) (inches).

Example: Encoder has R = 3600 (PPR),

 D = 1.90985 inches ~ 48.5 mm.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 27

COMBINE EXTERNAL SENSOR AND ENCODER
In some case you need to use external sensor and encoder to get perfect printing quality. But the
machine have one extended port only. Please do as following instruction to take external sensor and
encoder work together with machine.

See picture for this situation.

See this picture for connection pins.

NOTES:
PIN12 (12V) use for both of Encoder and External sensor.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 28

ALARM
Allow users to monitor operation of Machine from distance via the light signals from the Alarm.

This table below will show detail of each pin on DB15 port that alarm beacon will be used for:
PIN ON DB15
VALUE DESCRIPTION
PORT
5 GND
6 GND
The printer will Stop print because
some of reasons below:
STOP_LED_OUT (0V) 1. Printer on but don’t enable
7 printing.
STOP STATUS (RED LED)
2. No cartridge error.
3. Invalid cartridge error.
4. Out of ink.
User select on Start print menu. The
PRINT_LED_OUT (0V)
9 printer in printing status without any
PRINT STATUS (GREEN LED)
issue.
12 12V
13 GND
The printer get some issue and need
ALARM_LED_OUTPUT (0V) to warning to operator but it still able
15
ALARM STATUS (YELLOW LED) to print.
1. Ink low.

Error Description
ERROR DESCRIPTION
User select Stop print from menu. Printing will be stopped. Red
Stop print (Normal event)
light will turn on.
Cartridges are plugged to printers not provide from your
Invalid Cartridge
supplier whose selling this printer.
No Cartridge Have no cartridges are plugged to printer.

USER MANUAL CM100H v1.0 | Updated 05/07/2018 29

 The value of Ink Level (Setting  Cartridge  Ink Level) on
machine are lower 5.0 ml.
Ink Low We had implementing the HP Smart Card to each cartridge that
allow the printer and software automatic recognize the Real
volume of ink inside each cartridge.
The value of Ink Level on machine are lower 0.4 ml.
NOTES:
Ink Out
This warning only show on printer none use smart card(Old
version).

INPUT AND OUTPUT

Input: To trigger some functions (reset counter …). Accept NPN or dry contact.
Output: NPN signal. Active when some even occur (each print …).

OPERATION WITH KEYBOARD

From the main screen, use  and  arrow keys to select the desired menu: Message, Operation or
Settings. Press Enter to select. Press ESC to go back to the main screen.

Message
Create new or open existing messages on the machine memory.
NOTES: While doing this, please be sure you already stop printing.

Create first messages

With keyboard – Standalone mode

1. Create Latin message

USER MANUAL CM100H v1.0 | Updated 05/07/2018 30

Select Create ASCII - Latin Select Normal/Uppercase font
message

Select font size Input “Hello!”

Press “ESC” to exit. Select Input name and press Enter to

“Save” and press enter save your Messages

Press “Insert” to insert more

data, variable, barcode, logo, …

2. Create Chinese message

USER MANUAL CM100H v1.0 | Updated 05/07/2018 31

 Select Create GB2312 - Select font size
Chinese message

Input “Hello” in line 1.

Input “ni” in lines 2, predicting
words will display. Selecting
your disired word number and
press combine “Ctrl + number”
to insert into message.

Press “ESC” to exit. Select Input name and press Enter to

“Save” and press enter save your Messages

Press “Insert” to insert more

data, variable, barcode, logo, …

Symbol
Insert the following symbols into the message (extended ASCII).

USER MANUAL CM100H v1.0 | Updated 05/07/2018 32

 € ‚ ƒ „ … † ‡ ˆ ‰ ‹ ‘ ’ “ ” • – — ˜ ™ ›
¡ ¢ £ ¤ ¥ ¦ § ¨ © ª « ¬ ® ¯ ° ± ² ³ ´
µ ¶ · ¸ ¹ º » ¼ ½ ¾ ¿ × Ø Þ ÷ ø þ
á é í ó ú üñ ñ
à
á À Á ã Ã ç Ç É êêê Ê Í ÓÚ Ú Ü
ä å æ ë ö ß ÿ Ä Å ÆËÖ Ë Ö
â è î ï ô œ ù û Â È Î Ï Ô Œ Ù Û Ÿ « »
In the input section on machine, press Insert and use  or  arrow keys to move the cursor to Symbol
and press Enter. Use the arrow keys to move your cursor to the desired object and press Enter to insert
the symbols into message.
Below symbols are required be inserted from your wireless keyboard:

! “ # $ % ‘ ( ) * + , - . / : ; < = > ?
@ [ \ ] ^ _ ` { | } ~
Logo
Insert logo or image from Machine into message.
Your logo should be updated or setup in the Settings menu.
In the input section, press Insert and use  or  arrow keys to move your cursor to Logo and press
Enter. Move your cursor to the desired Logo and press Enter.
NOTES:
 Insert logo first, then input message if you need to print a logo at the beginning of the message.
 Input message, then insert logo if you need to print a logo at the end of the message.
 Logo should be inserted in the last line of your message if you are printing multiple lines to ensure
it is fully printed.

Counter
Insert product counter into the message. There are Single and Box/Lot.
In the input section, press Insert and use  or  arrow keys to move the cursor to Counter and press
Enter. Select your desired object and press Enter.
Single
Is an independent counter. This is used to count the products printed, can be a product or a box.
Move the cursor to the each object and input the value. After all values are set, move the cursor to Add
counter here and press Enter to insert the counter into the message.
 Start: start number of counter.
 Current: current number that you would like to print immediately.
 Reset: end number of counter.
 Step: count step of counter.
 Up/Down: direction of counter. Up for increase number, down for decrease number.

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 Fill zero: add 0 before each number like 09, 009, 0009…
 Add counter here: insert counter into the message.
Example
To print the following counter on each object:
001, 003, 005….101, 001, 003, 005 …
 Start: 1
 Current: 1
 Reset: 101
 Step: 2
 Up/Down: Up
 Fill zero: Enable
NOTES:
User can insert up to 6 independent counters in one message.
Box/Lot
Is a dual counter. This is used to count the box and the products in the box.
Move the cursor to the each object and input value. After complete setting for all objects, move to Add
counter here and press Enter to insert the counter into the message.

Counter 1 Counter 2

 Start: start number  Start: start number

 Current: current number  Current: current number
 Reset: end number  Reset: end number
 Step: count step  Step: count step
 Up/Down: increase or decrease  Up/Down: increase or decrease
 Fill zero: add 0 before each number  Fill zero: add 0 before each number
 Add counter here: insert counter  Add counter here: insert counter

Example
Printing on certain package a chain of digits, the first 3 digits are the number of the box containing the
package; the last 3 digits are the order of the package within the box, let’s say there are 20 packages
in the box.
Follow below steps to set counter:

Step 1 Setup Counter 1 first and insert into the message

Counter 1
 Start: 0
 Current: 0
 Reset: 200
 Step: 1

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  Up/Down: Up
 Fill zero: Enable
Step 2 Then setup Counter 2 and insert into the same message
Counter 2
 Start: 0
 Current: 0
 Reset: 100
 Step: 1
 Up/Down: Up
 Fill zero: Enable
The two counters will be printed as below:

NOTES:
 Press Enter to apply each setting.
 Setup Counter 1, then Counter 2.
 Maximum value of Reset is up to 2,000,000,000.
 Maximum value of Step is 250.
 Counter will be backup and continue in case of power failure.

Date
Insert current date into message.
In the input section of Edit Messages, press Insert, then use  or  arrow keys to move the cursor to
Date and press Enter.
 Input date format at Format.
 Press Enter to insert into message.
Format
Select your desired format below to input into the Format section. Otherwise, date will not be displayed
in the message.
 Day: d or dd.
 Month: M, MM or MMM.
 Year: yy or yyyy.
 Julian date: JJJ.
Example
 09/07/2017 : dd/MM/yyyy
 9/7/17 : d/M/yy
 9/JUL/17 : d/MMM/yy

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To insert the current date within a year (365 days), input Format JJJ. In this case, if your current date
is 09/07/2017, date displayed on your message will be 190 for perpetual year and will be 191 for leap
year (leap year the February have 29 days).
NOTES:
 Lower case or Upper case is acceptable.
 Available separators include Slash (/), Dash (-), Dot (.), Space ( ) and No separator.

Expired
Insert expired date into the message
In the input section of Edit Messages, press Insert and use  or  arrow keys to move the cursor to
Expired and press Enter.
 Input format of expired date at Format (similar format with the current date).
 Move the cursor to Expired and input the date that your product will be expired.
 Press Enter to confirm settings and insert into the message.
Example
If your manufacture date is 09/07/2017 and your product will be expired in 1 year, you are required to
input 365 at Expired. Machine will automatically calculate the expired date and insert into the message.

Time
Insert current time into the messages.
Current time must be setup in System clock while doing Settings.
In the input section, press Insert, then use  or  arrow keys to move the cursor to Time and press
Enter. Select and input your desired format and press Enter to insert into message.
 Second: s, ss.
 Minute: m, mm.
 Hour: h, hh.
 AM or PM: tt.

String
Insert a string of data as setup in the Settings.
From the input section of new message, move the cursor to the position where a string will be inserted
and press Insert.

Then use  or  arrow keys to move the cursor to String and press Enter. Select your desired string
and press Enter to insert into the message.
Define these String at Settings  String. This is the shortcut will help you don’t repeat input for one
string like: company name, company address, email, phone number…

Barcode 1D
Insert barcodes into message.

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From the input section, use the arrow keys to move the cursor to the end of the final line of your
message. Press Insert, then use  or  arrow keys to move the cursor to Barcode and press Enter.
Select Static or dynamic and press Enter.

Static barcode
Insert static 1D barcodes into your messages. We support 8 types of barcode.
 Type: select your desired barcode type (Code 39, Code 2/5, Code 128, Code 93, UPC-A, EAN,
Codabar, and Code 11).
 Width: Input width for barcode (value varies from 1 to 4).
 Height: Input height for barcode (value varies from 1 to 3).
 Text: Select Enable to display barcode value, otherwise select Disable.
 Value: Input value for your barcode.
Use  or  arrow keys to move to the cursor to your desired object and change the value. Press Enter
after each value change to save and apply settings.
Example after printed will be like this:

First print Second print Third print N-print, …

NOTES:

If you would like to print static 2D barcode. Please use with update logo support. Create 2D barcode
as image, use smartphone or application on PC to load it to machine.

 Use smartphone: see Update logo.

 Use PC: see Use Convert Logo

Dynamic barcode
Insert dynamic barcode into your messages.
 Type: select your desired barcode (Code 39, Code 2/5, Code 128, Code 93, UPC-A, EAN,
Codabar, and Code 11).
 Width: Input width for Barcode (value varies from 1 to 4).
 Height: Input height for Barcode (value varies from 1 to 3).
 Text: Select Enable to display barcode value, otherwise select Disable.
 Prefix: Input repeat value before barcode.
 Counter: setup values for your counter or dynamic data (like the Single counter).
 Suffix: Input repeat data after barcode.
Use  or  arrow keys to move to the cursor to your desired object and change the value. Press Enter
after each value change to save and apply settings.
NOTES:
Counter can be placed at the following positions of the barcode.
 At the beginning : Prefix = 0

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 In the middle : Input both Prefix and Suffix
 At the end : Suffix = 0
Example after printed will be like this:

First print Second print Third print Four print

Shiftcode
Insert Shiftcode into the message.
From the designing section, use the arrow keys to move the cursor to your desired position in the
message and press Insert. Then use  or  arrow keys to move to Shiftcode and press Enter.
 Code: input Shiftcode. Maximum 2 characters (letter or number or both).
 Time: input start time of each shift in hour: minute.
Code of each specific shift will be displayed according to each period of time of the shift.

Custom string
Insert Custom string into the message.
From the designing section, use the arrow keys to move the cursor to your desired position in the
message and press Insert. Then use  or  arrow keys to move to Custom string and press Enter.
Select your desired Custom string and press Enter to insert into the message.
Press Enter to save settings and press ESC to go back to the main menu.

Open storage messages

Open existing messages to Use / Edit / Delete.
From the main screen of machine, select Message, go to Open and press Enter to go to message
storage. Select your desired message and press Enter. Use  or  arrow keys to Use / Edit / Delete.
 Use: select existing message to print.
 Edit: select existing message to edit (see Create New).
 Delete: select message to delete.
Press ESC to go back to the main screen. Confirm “Yes” and input name for message, after complete
press Enter.

Status machine
Display settings and status of the machine. From the main screen of machine, select Message and
use down arrow keys to go to Information and press Enter.
 Ink level : Current ink in the cartridge (ml).
 Speed : Current print speed (m/min or ft. /min).
 Density : Current density.

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 Resolution : Current resolution.
 Delay : Current delay time.
 Print mode : Current print mode.
 Repeat : Number of prints repeated on the same object.
 Delay : Distance between 2 prints.
 Minimum : Number of prints left based on the current ink level, density and resolution.

Operation
Start
Change status of machine from stopped to start print.
Select Operation  Start to begin to print. Your message content along with other setting parameters
will be displayed while printing.
 Prints : number of prints have been printed.
 Ink levels : current amount of ink in the cartridge (ml).
 Speed : current speed (m/min).
 Resolution : current resolution (dpi).
Stop
Change status of machine from start printing to stop.
To stop print, press ESC to go back to the main screen. Use  or  arrow keys to go to Operation,
select Stop to stop printing.
NOTES:
 Machine should be stopped before doing other settings.
 Shortcut key to Start / Stop: CTRL + SHIFT + ENTER.
Purge
Select Operation  Purge to jet the ink out from all of nozzle this will help clean the print head.
Connect / Disconnect PC
Select to connect or disconnect Machine with PC.

Settings
From main menu select Settings to access settings menu.
From the Settings menu, use the arrow keys to move the cursor to your desired setting, press Enter to
select and begin setting.
NOTES:
Press Enter to save. Press ESC to go to main menu and apply new settings.

Speed
Set print speed with 2 print modes: None Enc. and Encoder.

None Enc (No encoder)

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Operating Machine without encoder. Under this mode, print speed must be set to synchronize with
conveyor speed to print good quality message. Input value at Value.
Encoder
Encoder is recommended where speed of the conveyor is varied. Under this mode, print speed of
Machine will be synchronized with conveyor speed to ensure the best print quality.
Ensure you have an encoder installed with machine via the DB15 connector.
NOTES:
 Minimum speed: 1m/min.
 Maximum speed: 228m/min.
From the Settings menu, use  or  arrow keys to move the cursor to Speed, press Enter. Press
Enter again at Select to choose None Enc. or Encoder mode. Press Enter to apply settings.

Resolution
Set the amount of ink drops on an inch. From the Settings menu, use  or  arrow keys to go to
Resolution, press Enter. Select your desired resolution and press Enter.
Optional resolutions with standalone mode:
 300x300 dpi
 300x150 dpi
 300x100 dpi
Optional resolutions with PC mode:

 600x600 dpi
 600x300 dpi
 600x150 dpi
 600x100 dpi
 300x300 dpi
 300x150 dpi
 300x100 dpi

Density
Set the optical density of the print.
There are 5 levels of Density to apply.
From the Settings menu, use  or  arrow keys to move the cursor to Density, press Enter. Move
the cursor to your desired density and press Enter to apply.
NOTES:
Print speed will be varied according to the resolution and the optical density.
Table below is used to explain about relationship between: Speed, Resolution and Density.

Density
1 2 3 4 5
Resolution
600x600 (With PC) 38 19 12 9 7
600x300 (With PC) 76 38 25 19 15

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 600x150 (With PC) 152 76 50 38 30
600x100 (With PC) 228 114 76 57 45
300x300 76 38 25 19 15
300x150 152 76 50 38 30
300x100 228 114 76 57 45

Delay
Delay before print and Delay after print (mm).
 Delay before print: set the distance since the sensor receives signal to the start of printing. Input
value at Value, press Enter to apply settings.
 Delay after print: set the distance that the print head will delay after it finished the previous print
and the next print. Input value at Value, press Enter to apply settings.
NOTES:
 Delay before print varies from 1 to 10,000 mm.
 Delay after print varies from 1 to 10,000 mm.

Cartridge
Display the name and current level of ink in the cartridge (had using smartcard).
From the Settings menu, use the arrow keys to go to Cartridge and press Enter.
NOTES:
 Alarm is triggered when there is 5ml left in the cartridge.
 Printer will stop print when show warning out of ink.

Update Logo
Update logos or images from USB flash to the machine memory. Be sure your new logos are available
on your USB flash.
Logos stored on your USB flash must be processed by our application See Convert logo.
Machine accepts logo with .hex format only. All logos must be named in order as LOGO1, LOGO2,
LOGO3, and LOGO4 as showed below.
Update logo via USB flash

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To update or change new logos on your machine memory, do the following steps:
 Insert USB flash into Machine (USB port 1).
 From the Settings menu, go to Update Logo and press Enter.
 Select your desired logo (1, 2, 3 or 4) and press Enter to begin updating. Be sure you name them
correctly. LOGO1 on your USB will replace LOGO1 on the machine memory and the same for other
logos.

String
Insert a string of data into messages.
From the Settings menu, use the arrow keys to go to String and press Enter. Input your strings into
the input section. Press ESC to apply and go back to the main menu.
NOTES:
 Maximum length of each string is 50 characters.
 Machine allows maximum 5 strings on the machine memory.

Random Jet
Schedule automatic jetting to clean the print head.
From the Settings menu, use arrow keys to select Random Jet and press Enter. Select Status and
press Enter.
 Select Enable and input time for jetting (second (s)) at Time.
 Select Disable to disable random jetting.
NOTES:
 Time for jetting varies from 10 to 60.000 seconds.
 This function is useful for Solvent base ink. So we recommend that, any user need enable this
function with time around 15-30 seconds to help printing quality always perfect.

Print Side
Set nozzles on 2 modes Manual and Auto.
From the Settings menu, use the arrow keys to go to Print Side and press Enter. Select Manual or
Auto by pressing Enter at Select.
 Manual: Press Enter at Value to select Odd or Even. This is applied in case one of your nozzle side
is not working. Press Enter to apply.
 Auto: Input the number that the nozzles will switch after certain prints. To automatically switch
nozzles after every print, input 1. To switch nozzles after every 25 prints, input 25.
NOTES:
 Operation with PC: Odd and Even to achieve max 600x600dpi.
 Operation with wireless keyboard: Odd or Even (max 300x300dpi)
 Operation with smart devices: Odd or Even (max 300x300dpi)

Sensor
Select Internal sensor or Button (External sensor) .

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From the Settings menu, use the arrow keys to go to Sensor and press Enter. Move to your desired
mode and press Enter to confirm.

Direction

Set print direction correlating the direction of the conveyor. Machine supports 4 directions: : left
right, : right left, : reverse left right, : reverse right left.
From the Settings menu, use the arrow keys to go to Direction and press Enter. Move to your desired
direction and press Enter to confirm.

Print Mode
Sensor mode and Continue mode.
From the Settings menu, use the arrow keys to go to Print Mode and press Enter. Select Mode and
press Enter to select Sensor or Continue mode.

Sensor mode
Machine is triggered by sensor and print.
Go to Mode and press Enter to select Sensor mode and use arrow keys to move to other settings.
Input value at Repeat to set the number of prints to be repeated on the same object. Press Enter
to confirm and go to the next setting. Valid values vary from 0 to 99.999 times.
Input value at Delay to set distance between the prints. Valid values vary from 10 to 10,000mm.
Invalid values results in error.

Continue mode
Go to Mode and press Enter to select Continue mode and use arrow keys to move to other settings.
Input value at Delay to set distance between the prints. Valid values vary from 5 to 10,000mm.
Invalid values results in error.
Immediate: print continue without sensor signal.
Level: print continue with sensor signal.

Unit
Select your desired measurement units inch or mm.
From the Settings menu, use the arrow keys to go to Unit and press Enter. Move to your desired
measurement, press Enter to select.

Bluetooth
Connect Machine to Bluetooth network.
From the Settings menu, use the arrow keys to go to Bluetooth, press Enter. Use  and  arrow
keys to turn ON or turn OFF Bluetooth (see Quick Startup).

Update Font
Update different fonts and character sizes for Machine. There is one font at a time on Machine.
Machine supports the following fonts while working with wireless keyboard.

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 Font Lines

12.7 mm 1
5.92 mm 2
3.89 mm 3
2.54 mm 4
1.69 mm 6
Steps to update different font/size:
 Insert USB flash into USB port 1 on Machine.
 From the Settings menu, go to Update Font and press Enter.
 Select your desired font/sizes (1 to 5) and press Enter to begin updating. FONT1 on your USB will
replace FONT1 on the machine memory and the same with other fonts.
Machine accepts font/sizes with .hex format only. All font/sizes must be named as showed below.

NOTES:
 Fonts being updated will replace the existing ones on the machine memory.
 Windows True Font will able to create by Font Maker after that copy them to USB flash then update
to machine.
 Machine prints true fonts while working with PC.
 Font 1 to 5 is normal font.
 Font 6 to 10 is uppercase font.

Rollover
Set different date depending on the shift schedules of your production.
From the Settings menu, use the arrow keys to move to Rollover and press Enter.
Go to Set and press Enter. Enable this function and input value at Time. Press Enter to apply (default
value is 00h: 00). Otherwise select Disable and press Enter to apply.
NOTES:
Value input varies from 0 to 23.

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System Clock
Set time and date for your system clock.
From the Settings menu, use arrow keys to go to System clock and press Enter
Go to Date, use  and arrow keys to change date value and press Enter to apply.
Go to Time, use  and arrow keys to change time value and press Enter to apply.

Rotate
This function will allow you control the direction of menu interface, it help user can easier look to the
screen and operate. With a rotate sensor inside so it can automatic adjust the interface to match with
current direction of machine.
From the Settings menu, use the arrow keys to go to Rotate and press Enter.
Select Auto or Lock rotate or others, press Enter to apply.
Screen will rotate according to the direction of the machine when Auto is selected.
Screen will be locked at the direction when Lock rotate is selected.
Otherwise select others.

Password
Set to authorize of users, or to protect the machine from unauthorized users. Machine is defaulted as
no password.
To activate password protection, from the Settings menu use arrow keys to go to Password and press
Enter. Then go to Active and select Enable to set password.
Enter old password (1234567890), then enter your new password and retype to confirm.
Maximum characters allowed for password is 10 including letters and numbers.

Default
Reset your machine settings to the factory defaults. This can be used after updating firmware or reset
machine in case errors occur during operation.

From the Settings menu, select Default and press Enter. A confirmation box will appear. Select Yes
to continue. Otherwise, select No.

Language
Select your interface language. Right now we support these language:

English (Default), Finnish, Spanish, German, French, Russian, Vietnamese, Chinese, Korean,
Portuguese and Polish.

From the Settings menu, select Language and press Enter. Use the arrow keys to move to your
desired language and press Enter to apply. Otherwise, select ESC.

NOTES:
At default setting, machine just show 6 languages at Setting  Language. If you don’t see your
desired language at menu. But it inside our support languages. Please do as following.

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Add optional language interface
For example user need change machine interface to Korean. They will need as below.

Step 1

Copy all file of machine’s firmware to root folder of USB flash. See table below for more information.

Languages File name

Index Update 00SC.txt

Finnish 01SC.txt

Spanish 02SC.txt

German 03SC.txt

French 04SC.txt

Russian 05SC.txt

Vietnamese 06SC.txt

Chinese 07SC.txt

Korean 08SC.txt

Portuguese 09SC.txt

Polish 10SC.txt

Step 2

After copy all file to USB, looking at file 00SC.txt (Index update). Open and edit of this file content to
“08” (this mean Index update will become to Korean – 08SC.txt). Save and closed this file.

Step 3

Insert USB flash to machine. Go to Settings menu. Press F12. Please wait a moment for machine
update new Index of language.

Step 4

 Go to Settings  Language  Enter. You will see “Korean” will appear at the bottom of menu
language.
 Select “Korean”, press Enter.
 Press F12 to complete operation. Please wait a moment, the machine will read file 08SC.txt
and update to memory.

The machine will exit Settings menu and return Main menu with new Korean language interface.

NOTES:

You need do exactly 4 steps above and also press F12 with 2 times.

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IO signals
Select start/ stop the coder from the button.

From the Settings menu, select IO signals and press Enter. Then select input to active Start/ Stop.

Custom string
Update and select the Custom string.

To update the Custom string by USB flash, from the Settings menu, select Custom string and press
Enter. Then select the desired Custom string number or select all to update and then press Enter, wait
until return the Settings menu.

LCD Backlight
Adjust the time that turn on the light of screen. Your screen will become black but all activity still working.
Turn on screen by press any key on keyboard.

From the Settings menu, use the arrow keys to go to LCD Backlight and press Enter. Use the arrow
keys to move to your desired time and press Enter to apply, otherwise choose None.
Multi Click

Enable or Disable shortcut smart Button. This function will help us prevent action jump menu when we
click button so fast.

From the Settings menu, use the arrow keys to go to Multi Click and press Enter. Select Enable or
Disable, press Enter to apply.
Shutdown

Select time for shutdown printer. Printer will automatic shutdown with time is set, it help we save battery
if don't print immediate.

From the Settings menu, use the arrow keys to go to Shutdown and press Enter. Use the arrow keys
to move to your desired time and press Enter to apply, otherwise choose None.
Reset

Reset the memory of Counter variable on message. The memory of Counter will help you save the
current value of Counter event you stop print or machine is turned off.

From the Settings menu, use the arrow keys to go to Reset and press Enter.

Backup to USB

All settings on printer as: Message, Logo, Settings, Custom string will export to file and save on usb. It
help we save the time for create on the new printer.

Restore from USB

All settings on printer as: Message, Logo, Settings, Custom string will import to file and save on usb. It
help we save the time for create on the new printer.

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Printer mode
Handheld used for normal handheld.

Standard will enable some advance settings allow you hang printer on conveyor and use external
sensor, encoder to work with this printer.

About
 See information of the current firmware.
 Update to a different firmware (see Appendix 1).

PC APPLICATION INTRODUCTION
Hardware setup
Do as below on machine.

 Step 1: connect USB cable from machine to PC.

 Step 2: open Operation menu, select “Connect PC”. If cannot select, please stop print first, then
select again.

Software setup
Install application
NOTES:

 Please install the Microsoft .NET Framework 4.0 or newer. Use this link
http://www.microsoft.com/en-us/download/details.aspx?id=17851

 If you are using Window 8, the Microsoft .NET Framework has been integrated to system.

Extract setup RAR file. Right click select Install on MSI file

USER MANUAL CM100H v1.0 | Updated 05/07/2018 48

 Click Next Click Next or select other path

Click Next Waiting for complete!

Install driver
When plug your machine to computer. Your Window will search the driver for machine, but it will not
able to success install driver. You need install by manual.

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 Searching driver software…

Cannot successfully installed driver.

Please do as following:

Extract driver. Get it from us. Open Manage function.

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Look at Other devices. “Thermal Inkjet Coder” is our machine.

Right click. Select Update Driver Software.

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Select Browse my computer for driver software.

Select Browse to locate to driver folder.

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Locate to folder driver.

Click Next to continue.

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Got security issue with Window. No problem, “Install this driver software anyway”!

Wait a moment, and here your driver installed success.

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 Look at Device Manager, you will see Thermal InkJet Coder device appear here.
NOTES:
If your PC uses Window 8 64bits, please do one next step Disable signature enforcement
before you install the driver.

Install driver on Window 8

Press the Win + C keyboard combination to bring up the Charms Bar, then click on the Settings Charm.

We need to head into the Modern Control Panel, so go ahead and click on the Change PC settings
link.

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When the Control Panel opens, switch over to the “Update & recovery” section.

Then click on the Recovery option on the left hand side.

Once selected, you will see an advanced startup section appear on the right hand side. You will need
to click on the “Restart now” button.

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Once your Computer has rebooted you will need to choose the Troubleshoot option.

Then head into Advanced options.

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Then Startup Settings.

Since we are modifying boot time configuration settings, you will need to restart your Computer one
last time.

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Finally, you will be given a list of startup settings that you can change. The one we are looking for is
“Disable driver signature enforcement”. To choose the setting, you will need to press the F7 key.

That’s all there is to it. Your PC will then reboot and you will be able to install unsigned drivers without
any error message.

Software Using
Make sure Hardware Setup has been did.

After installed, open Controller application.

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Printer Controller Interface

Setting all printing parameters for the message before start printing. Be sure to stop the printing mode
before setting the parameters.

Create new message

Click DESIGNING to open design template. From the designing section, select New Template. A new
window pops up.

 Name your message at Name.

 Input Width and Height of your message. Height of the message is default at 12.7mm.
 Select measurement: Centimeters, Millimeters, Inches, Pixel.

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 Select OK to save settings and begin designing message.

NOTES:
Be sure the objects are completely located in the template. Any parts projected out of this section
will be missed print.

Static text object

 From the Designing section, select Static Text and click on the designing section. Static
Text window will pop up.
 Input content from your keyboard. You can select any font type (Window True Font), any font size
and input in any language.

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 Format your content just like functioning on Microsoft Word, including font, size, bold, italic,
underline, left, center and right align.

 Position of the text can be aligned in 2 directions: Vertical Alignment and Horizontal Alignment.

 Vertical Alignment: Top, Center, and Bottom.

 Horizontal Alignment: Left, Center, Right.

 Select Barcode to create if barcode is needed.

 Tab Barcode will pop up.

 Press  button to finish your input.

Your static text will appear on the template. Right now you can adjust position, size of this text also.

Use the roll button to zoom in or zoom out the template.

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If you would like to convert above string to barcode format. Please check at “Barcode” check box. The
window input will open new barcode tabs.

 Click on tab Barcode. A new window will pop up to set the parameters for the barcode.

 Select your desired type of barcode at Barcode Type.

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 Look at below Barcode type and Linear to set parameters according to your specific requirements
for each barcode.

 Place your barcode within the Margin.

 Left Margin: align barcode from the left.

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 Right Margin: align barcode from the right.

 Top Margin: align barcode from top.

 Bottom Margin: align barcode from bottom.

 Unit of Measure: choose unit of for margin: Centimeter, Inch, and Pixel.

 Text Margin: set distance from the text (barcode data) to the bottom edge of barcode.

 Barcode module width: adjust width of barcode.

 Barcode module height: adjust height of barcode.

 Display Barcode data: show/hide barcode data.

When all parameters are set, go back to Static Barcode, select to confirm and apply settings.

No barcode will be generated if the data input is incorrect.

Set the position of the object.

 X: Align object from the left.

 Y: Align object from the top.

 Angle: rotate the object

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Data field object

From the Designing section, select Data Fields and click on the designing section. Data Fields
window will pop up.

Click Load Data, Connect database window will pop up. There are two options for loading data:
Database Information and File Information.

 Database Information: load database from your server.

Input server’s name, Database’s name, Username and Password of your server.
 File Information: load database from your local file.
Click Select to choose the desired file (Text, Excel, CSV or Access file).

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Click Connect to connect the file to the message after loading successfully.
Choose the column of data which is need to be printed (by click on name of column), then click add

button to add column to data field compose box. You can add more column, add some static text,
format font, size, type…

 Select Barcode to create if barcode is needed. See setting barcode from Static text object.

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NOTES:
For type of Data Matrix barcode, select GS1 Compatible, and input the Application Identity number
for the data before each data field.

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Shift code object

From the Designing section, select Shift Code and click on the designing section. Shift Code
window will pop up.

 The firmware supports to create up to 5 shift codes.

To create each shift code with any two digits: number, letter or symbol. Select font, size and then select
time to display shift code.
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Image object

From the Designing section, select Image and click on the designing section. Image window will
pop up.

Select your desired image at File.

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Set Threshold Convert Properties as your requirement.

Select Variable Image if need to print many images. Select images at Folder.

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Choose data field at Field

Select Ok to finish.

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Convert logo
This function is help you create logo under .hex format use for update logo to machine via USB flash.

Step 1
Open Controller application. Go to Tool  Convert Logo.

Step 2:
Go to Browse to select your desired logo.

Step 3
Adjust the Threshold, background color (Normal, Inverse).

Step 4
Select to name your logo (LOGO1, LOGO2, LOGO3, and LOGO4) and save it to USB flash.

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On machine. Insert the USB flash to machine. Go to Settings  Logo  Select the name of logo
that you just created. Wait a moment, the machine will update logo from USB flash to itself memory.

POD INSTRUCTION
Install new application that support POD functions. Please ask supplier for installation file.

Step 1
Connection printer to pc which installed the PC application control.

Step 2
Run application, see at low right side. Click on button POD Setting.

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Set up the POD parameter, please take a look on this table for detail:

ITEMS PURPOSE DESCRIPTION

Active POD function for
Enable
application.
Select which print mode using
POD Mode
for POD printing.
Select character use to slit the
Split Character
data field in one data package.
Encoding Select encode mode for data.
Beginning / Ending byte of data
Start Package
package.
Select protocol for POD The sender should support
Connection Type
function. these protocol.
IP IP Address of data sender.
Port Port number of data sender.

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After adjust the setting, click on Save button.

NOTES:
Please Turn off the Window System Firewall or Allow Access Network the application if Window
Firewall show up the warning.

Step 3
Go to Designing,

Create new template.

Add new static text field to your template as below picture.

Click on POD button at right side.

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Setup and insert the POD field to your template as below picture:

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We support totally 20 POD field. Each filed will able to adjust the font / size / format or encode the POD
field to barcode also. This will the same with barcode for text and counter function.

Click on Check button to completed setup POD field.

After finish insert POD field, it look like above picture.

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Step 4
Next go to Save your template and return to Printer Control screen to begin printing.

POD demo application

Use the POD Demo app to send data to CM100 PC Application.

Run the POD Testing Demo app.

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Setting your received IP address / port number which installed the CM100 PC app. In case you test on
the same PC. Let’s them to 127.0.0.1.

Input data to Field 1 – Field 20 depend on what field you insert to your template.

Click to Send Data button to send data to your receiver.

Click on Start / Stop button to control start print and stop print on CM100.

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OPERATION WITH SMARTPHONE

Setup connection
Step 1
On machine go to Setting  Bluetooth  Select Enable, to active the Bluetooth connection on
machine. Setup pin code and the name of machine will be show on smartphone.
Step 2
Please contact your seller to get the APK file for install the Android app.
Step 3
Run application. Taps on “printers” button, the application will automatic search all of machine in
range near with Android device via Bluetooth.
Step 4
Taps on the button show the name of machine that you need to connect. Select “Connect”, input
the PIN code the same with you has been set on machine at Step 1. Select Ok to completed
connection.
Step 5
Return home screen of application to send command to machine.

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These picture show how to search, setup PIN and connect to machine with a smartphone and an
application.

1 2

3 4

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 5

Create first messages

Taps on “messages” Select Message designer

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 Select font type Select font size input text to
messages line then tap Send
button

Create 2D static barcode with smartphone

The application on smartphone will support you create new 2D barcode then you can send it directly to
machine, don’t need to use USB flash or PC application.

These step below will show you how to created 2D barcode:

Taps on “barcode” button Select “Code QR (2D)” Input barcode value. Adjust
Width, Height…

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 Taps on “Generate barcode” Taps on “Use this image” Select logo number on
button. Select “Yes” to open machine
Logo Sender

Update logo via smartphone

Do as following steps to update the logo via your smartphone.

Taps on “settings” Taps on “logo” Taps “Choose image”

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 Select image on your phone Taps “Use this image” Select convert mode

Select logo number on machine Waiting for sending process Open Messages Designer.
Taps “logo” button

Select “Logo exist” Select number logo on machine Taps send button. Select “Send”

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APPENDIX
INK CARTRIDGES MAINTENANCE
Print head cleaning
As Machine is working, if the print quality is degraded, please check on the ink level in the cartridge:
 If the cartridge is out of ink, change the new cartridge.
 If the cartridge isn’t out of ink, the degraded print quality may be caused by the ink-spray, dust, or
paper fiber being collected and built up on the surface of the nozzles plate. To maintain the print
quality of the cartridge follow these wiping and purging tips.

Wiping
[1]: Materials needed: a lint-free, soft cloth, and de-ionized water.
[2]: Moisten the cloth with de-ionized water. Tap water also works but de-ionized water is recommended
since the tap water contains impurities that can damage the print head.
[3]: Wipe slowly across the long-axis with the cartridge facing down as shown.
[4]: There are two lines of ink on the moistened cloth after wiping.

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Important notes
 To avoid scratching the orifice plate, do not apply excessive force or use a dry or abrasive cloth.
 To avoid clogging the nozzles, make certain that the lint free cloth and de-ionized water used do
not have a high percentage of suspended particles.
 Do not shake the cartridge as ink pressure will damage the nozzles.

Purging
[1]: If the cartridge sits inactive and uncapped for a period of time, the ink may dry and form a viscous
plug at the nozzles. The dried ink plug can cause misdirected drops and eventually block the nozzles.
White streaks may be visible in the printed text or graphic. To fix this problem, purge the ink plug out
of the nozzles. Printing alone may be inefficient in removing ink plugs from the nozzles. See the
description above about how to run the Purge function in the machine (10.4).

[2]: Then wipe the cartridge with a moist, lint-free cloth to remove the excess ink on the surface of
nozzle plate.

[3]: After that print a few lines of text or graphics at high resolution to utilize more nozzles and push
more ink out.

[4]: Finally, check the printed image. If the print quality can’t be recovered, repeat this procedure several
times. If it still doesn’t work, change the print cartridge.

The cartridge before [1] and after [2] cleaning:

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INK CARTRIDGE STORAGE PROCEDURE
For short term storing (less than one day)
 Leave the cartridge in the machine, capped. Capping cartridge is always recommended to prevent
the nozzles from drying out or becoming clogged due to ink’s solvent evaporation or dusting.

 Wipe and/ or purge the cartridge next time it is used until good print quality is achieved.

For long term storing (more than one day)

 Remove the cartridge from the machine.
 Remember that all inkjet print cartridges produce a small amount of ink residue that may build up
on the cartridge nozzles during printing. We need to wipe the cartridge to remove these ink residues
from the nozzles plate.
 Tightly cape the print cartridge by sealing tape.
 Leave the cartridge uncapped and place it in an airtight container with moist, dust- free cloth or
sponge to prevent cartridge’s nozzles from drying out or becoming clogged. Close the container
tightly.
 Wipe and/ or purge the print cartridge next time it is used until getting the good print quality is
achieved.

System disposal
 Keep the print head connected to the ink reservoir when disposing of system.
 Place the entire system in a plastic bag to avoid ink leakage.

Important handling cautions

 The cartridge has to be stored in a nozzle-up position.
 Never squeeze the ink reservoir as this will push ink out of the print head.
 To avoid getting air in the print head, never shake, drop or hit the print head.
 To avoid getting air in the print head, never hold the print head more than 10 inches above the ink
reservoir when removing the system for storage.
 To avoid ink leakage, never hold the print head below the reservoir.

UPDATE FIRMWARE INSTRUCTIONS

NOTES:
 Be sure there is no power failure while firmware is being updated.
 All data and settings will be lost while updating new firmware.
 Cartridge should be removed from the machine to avoid failure.
 Everything connected with the machine (exclude keyboard) should be removed from the machine.

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Prepare USB flash
 Prepare USB flash disk less than 8GB.

 Format USB flash disk with file system FAT / FAT32 and allocation unit size 64 kilobytes. See
photo below

 Extract firmware folder (.RAR file) to USB flash disk.

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 Insert USB flash disk into USB port 1 on machine.

Update firmware
 From the main menu, use the arrow keys to go to Settings  About  Update Firmware  Yes.
 This process will take 3 minutes.
 When update is complete, use the arrow keys to go to Settings  Default  Yes.
 After default complete, at Main Menu and press F12.
 Press combine Ctrl + Shift + Alt + K to update logo when startup printer.

Update logo
When update is complete, go to Settings  Update logo and do the following updates:

 Update Logo  Logo 1.

 Update Logo  Logo 2.
 Update Logo  Logo 3.
 Update Logo  Logo 4.
 Select All to update all logo.
You can skip this step if it not need to you.

Update font ASCII – Latin font

This process will take 5 - 7 minutes.
 Update Font  Font 12.7 mm
 Update Font  Font 5.92 mm
 Update Font  Font 3.89 mm
 Update Font  Font 2.54 mm
 Update Font  Font 1.69 mm
NOTES:
This step must be updated to make sure your Edit Messages on machine work well.

Update Custom String

This process will take 3 - 4 minutes.
Go to Settings  Custom String and do the following updates:
 Update Custom String  Custom String 1.
 Update Custom String  Custom String 2.
 ...
 Update Custom String  Custom String 19.
 Update Custom String  Custom String 20.
 Select All to update all Custom string.
You can skip this step if it not need to you.

Update font GB2312 - Chinese font

This Process will take 100 – 120 minutes.
 Settings  Defaults  Yes.
 Back Main Menu  Press combine Ctrl + Shift + C  Update font interface show on.

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  Wait until update font show finish.
NOTES:
 This step must be updated to make sure your Edit Messages on machine work well.
 Should be remove battery and using power supply for this action. This helps us avoid battery
exhaustion while updating.

Update Pinyin
After complete update font GB2312, we will continue updating Pinyin – tools support we input Chinese
message. This process will take 1 minutes.

 Settings  Defaults  Yes.

 Back Main Menu  Press combine Ctrl + Shift + P  Update font interface show on.
 Wait until update font show finish.
NOTES:
This step must be updated to make sure you can input Chinese font in to Message.

Machine default
Set your machine to factory defaults. Go to Settings  Default  Yes.

NOTES:
This step must be execute to make sure all new function on machine work well and no more error
happened.

THANK FOR YOUR READING!

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HANDHELD I N K J E T P R I N T E R

A product from

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Thank you!

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