Directorate General of Foreign Trade

DGFT Trade Connect Portal

User Guide for Exporters
Version 1.2

September 2024
DGFT Public User Guide for Exporters

Registration/ Login of Exporters

Step 1: Open the Trade Connect Website https://www.trade.gov.in/

Step 2: Click on Register Button (For First Time User – Not Yet registered on either Trade
Connect Portal or DGFT Customer Portal)

Step 3: User Registration Tab opens→ Select Register user as “Importer/Exporter” and fill in all
the basic details.

Step 4: After Submitting the details, user will receive the OTP for registration, then the user will
get credentials in their registered mail ID using which user logins to the website. After successful
login users will have to change password and login again.

Note:
1. Exporters/ Importers already registered on the DGFT Customer Portal i.e.,
https://www.dgft.gov.in/CP/ can utilize same email id and password to login on the Trade
Connect Portal.

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DGFT Public User Guide for Exporters

2. Ensure IEC has been linked to the logged In Email Id on DGFT Customer Portal to ensure
filling of an application for Certificate of Origin.
3. For more details refer Trade Notice No. 13/2024-25 dated 16.08.2024. Click Here
Once User Logged-In on the Trade Connect Portal, On dashboard, Linked IEC and Firm Name
will be visible.

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DGFT Public User Guide for Exporters

Registration of Digital Token/ Aadhar

Step 1: Once Exporter/ Importer Logged In on the portal, click on “My Dashboard” > “View
and Register Digital Signature Token”

Step 2: Click on “Register New DSC” or “Register for Aadhaar E-sign” for utilizing the same
during submission of an application.

Note:
1. For DSC and Aadhar related Queries may please refer User Manual.

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DGFT Public User Guide for Exporters

Get Certificate of Origin

Once Exporter/ Importer Logged In on the portal, click on “Get Certificate of Origin” menu item.
Following Screen will be visible.

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DGFT Public User Guide for Exporters

Apply Certificate of Origin

Step 1: Click on “Apply certificate of Origin”, for creation of draft for file submission.

a. For Creation of fresh/new draft, click on “Start Fresh Application”.

b. To proceed with the existing draft, select the draft and click on “Proceed with Existing
Application”.

Step 2: filling an application form Tab wise

1. Tab 1 – Basic Details
a. Pre-populated IEC details will be visible, Firm need to select the IEC Branch for which
they need to file an application.
b. Users have the option to opt for Delivery of the certificate at their premises if required.
(Charges will be added accordingly to the Invoice).
c. Click on Disclaimer to proceed.
d. Click on Save & Next to move to the next Tab.

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DGFT Public User Guide for Exporters

2. Tab 2 – Certificate Details

Certificate Details
a. Select Type of certificate, Agreement details to proceed.
b. Depending upon the selection of Agreement, list will be populated in Issuing Agencies
Tab.
c. Please select the agency and its respective office for submission of an application.
Importer Details
d. Enter Importer Name, Address and Country. (Details entered in these fields will be
visible in the Certificate of Origin).
Note: Do not enter country name in address field to avoid duplicate printing.
Invoice Details
e. Details to be added as per the fields. (Invoice Number and Date will be unique for an
IEC holder within same Financial Year, Same will be visible in the Certificate of
Origin)
Note: In Invoice Number “/, - “are allowed along with numbers and alphabets.
f. In the case of Third Country Invoicing Details, Same can be entered.
g. Click on Save & Next to move to the next Tab.

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DGFT Public User Guide for Exporters

3. Tab 3 – Export Details

a. Add Export details as per the available fields. (Same Fields will be visible in the
Certificate of Origin)
b. Sum of Items value should be same as of Invoice Value.

c. Click on Save & Next to move to the next Tab.

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DGFT Public User Guide for Exporters

4. Tab 4 – Import Details

a. Input Raw Material for respective Export Item is non mandatory for Non-Preferential
Certificate of Origin.

b. To enter preference criteria for each export item, please click on the edit button for each
item and select preference criteria as “India” from drop down. (For non-preferential
cases, “India Origin” will be shown in the Certificate of Origin)
c. Preference Criterion Value can be added as ‘0’
d. Click on Save & Next to move to the next Tab.

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DGFT Public User Guide for Exporters

5. Tab 5 – Shipment Details

a. Enter Mode of Transport, Shipment Details etc.
b. After selecting the Mode of Transport, Port of Shipment & Port of Discharge, data in
field labelled “Route” will be auto populated in editable mode. Any changes in Route
can be made accordingly.
Note:
1. Ensure Same Port of Shipment and Port of Discharge shall be visible in Route.
2. In case specific port of discharge not available in the dropdown, please select “Others” and enter
the name in the textbox.
3. Details entered in the field will be shown on the Certificate.
c. Click on Save & Next to move to the next Tab.

6. Tab 6 – Attachments
a. Attach Copy of Invoice (Mandatory)
b. Attach Other documents, if required.
c. Select Attachment Type, file from the folders, check “Attest” Checkbox if document
required to be attested by the Officer”
d. Click on “Upload Attachment”.
e. Click on Save & Next to move to the next Tab.

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DGFT Public User Guide for Exporters

7. Tab 7 – Declaration
a. Enter declaration details as per the form.
b. Click on Save & Next to move to the next Tab.

8. Tab 8 – Application Summary

a. Click on “Sign” button to digitally sign the application using registered Aadhar or DSC.
b. Once Sign on application completes, “Payment” button will be visible. Click on the
same to proceed with the payment on the Gateway.
Once the payment completed, Invoice will be downloaded at Exporter end and file number will
be generated and submitted to respective agency office.

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DGFT Public User Guide for Exporters

Submitted Applications
To Track Submitted applications, click on My Dashboard >> Submitted Applications

A. Select Scheme, Sub Scheme (Mandatory) and other parameters to view the list of Submitted
Applications.
B. On click of Action button available against each file, user will be able to download/ view,
application summary, invoice, attached documents, approved certificate copy, attested
documents etc.
C. Track Submitted File

In the above screenshot, column labelled ‘file Status’ will provide the status of the
submitted file currently is. File Status & their meaning is as follows: -
File Status Meaning
In-Process File has been submitted to the requested office for processing.
Officer raised a query, response to be submitted by the firm.
Deficient
Note: Please check point D, how to respond to the deficiency.
Approved Pending File has been approved by officer, Certificate yet to be digitally Signed.
Issuance

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DGFT Public User Guide for Exporters

Certificate has been issued by the officer.

Approved Note: Download the Issued Certificate & Attested documents requested while
submission of the application.
Rejected File has been rejected by the officer.

D. Respond to the Deficiency

Search the file, click on the action button (on the right side), click Respond Deficiency.

View “Remarks” to see the concern raised by an officer. Click on “Respond” to resubmit
the application.

On Click “Respond”, Prompt will come

Yes – Submitted application will be open in an editable mode and updates can be made as
per the requirements.

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DGFT Public User Guide for Exporters

No – Response can be provided in terms of clarification along with the attaching any
required document. (No Changes in the application submitted initially)

Click on Yes to proceed to move ahead. Enter Remarks & attach document if required,
click on Sign & Submit to digitally sign the deficiency response.

E. Download Issued Certificate & Attested Document

Search the file, click on the action button (on the right side), click View Approved Letter.

Click on View Letter to Download the Certificate.

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F. To Download Copy of Tax Invoice

Search the file, click on the action button (on the right side), click Payment Details.

Download Invoice Copy (i.e., Download Receipt)

G. Click on Action Button, to view the application details & documents attached with the
application submitted.

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DGFT Public User Guide for Exporters

View Certificate of Origin

Step 1: Click on tile to view the list of Issued Certificate of Origin and download the certificate
Copy.

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