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APPENDIX A (TECHNICAL SPECIFICATION OF RAAS ROBOTS)

A.1 – Robot Dimensions

Length <= 900 mm
Width <= 600 mm
Height <= 1500 mm
Ground clearance >= 50 mm
Weight, without payload <= 100 kg
Weight with full payload <= 200 kg (max 30% slope)
Lift gap RAAS wheels should not get caught between
lift (both passenger and cargo lifts) and floor
gap.

A.2 – Robot Specifications

Robot specifications Autonomous mobile robot
- Autonomous navigation
- obstacle avoidance
- on-board processing unit for real-time
data processing
- Automatic docking and charging
capability
Mapping and localisation
- ability to create and store multiple
floor maps.
- Real-time position tracking with
centimetre-level accuracy
- Dynamic path planning and re-routing
capabilities
Safety features
- Emergency stop button(s)
- Automatic speed reduction in high-
traffic areas
Others:
- API for integration with robot fleet
management systems and/or building
access systems.
- Remote monitoring and control
capabilities.
- Customisable exterior for NHB
branding purposes (optional)
Maximum forward speed Up to 5.0 m/s
Maximum backward speed 0.5 m/s
Travel direction Both forward and backward
 Turning radius 0 mm (spot turn)
Traversable gap tolerance Up to 20 mm
Active operation time More than 8 hours
Standby/idle time Up to 8.5 hours
Docking Autonomous docking to charging station.
Maximum slope incline/decline with full +/- 30% slope incline/decline
payload (Gradeability)
Maximum noise level (equivalent noise level ≤ 40 dBA
over 5 minutes)

A.3 - Battery
Battery type Rechargeable Lithium-ion based1 (UL
certified or equivalent)
Number of full charging cycles Minimum 1000 cycles
Charging Time shall be charged from 0 to 80% within 2.5
hours or better and 0 to 100% within 3.5
hours or better.
Battery lifetime > 2 years
Maintenance maintenance free preferred
Fast charging (optional) Yes

A.4 - Charging Station

Charging time ≤ 4 hours (zero to fully charge)
Input Supply 100–240 V AC, 50–60 Hz
Compliance EN60335-2-29
Charger type Floor or wall mounted
IP Rating Splash proof

A.5 – Operating Environment

Environments Multi-storey buildings, pedestrian walkways
and car parks.
Ambient temperature 5°C to 40°C
Humidity 10% to 96% non-condensing
Ingress protection (for patrolling robot) Protect against ingress of rain and water
splash
Floor conditions (for patrolling robot) Ability to operate in wet and dry floor
conditions

A.6 - Navigation
Lighting conditions Navigate in both day and night (dark)
environments
Weather Able to operate in Singapore weather
conditions.
 Additional requirements -
• Patrolling robot - Sunshine, light
rain.
• Concierge and tour guide robots –
both air conditioned and non-air-
conditioned museum/heritage centre
environments.

A.7 - Compliance

EMC EN61000-6-2 and EN61000-6-4 or equivalent

Safety standards Compliance with ISO 13482 (safety

requirements for personal care robots)

A.8 - Communication

Network Cellular 4G/LTE, 5G, Wi-Fi

A.9 – Display, Lights and audio

LCD Display - Screen size: 13.0 inch or higher
- Resolution: 1920 X 1080 pixels or
better
- Capacitive multi-touch interface.
- Multi-touch capability
- Anti-glare coating
- Wide viewing angle (>150 degree)
- IPS LCD 16M colours or better
- Display Pixel density: 200 (ppi) or
better
- 300 cd/m2 max brightness or better
- Fingerprint-resistant screen preferred
- OS: Android or iOS preferred.
- Ability to run custom apps
- Ability to play various media types
(images, videos, animations)
- On-screen keyboard for text input
- Video call capability for customer
service interactions
- Wi-Fi enabled for content updates
and remote connectivity
- IP65 rated for dust and water
resistance.
Status lights - light indicators on sides of the robot.
- ability to use different light colours to
indicate various robot statuses.
 Audio input - The robot(s) shall be equipped with a
high-quality microphone to pick up
Museum Visitors’ voices (in English)
clearly and distinctly to be able to
receive the questions within a 1m
space between the Robot and the
Museum Visitors.
With
- Background noise reduction
- Acoustic echo cancellation
- Beam forming
Audio output - Audio input must be digitally
processed and convey back the
required responses to the visitors (in
English).

- The robot(s) shall be equipped with a

high-quality speaker system to
project tour narration content clearly
and audibly to visitors.

- Robot(s) shall be able to provide

custom audio playback based on
customised responses/events/triggers
(e.g., entering/exiting lifts, answering
visitor queries etc.)

A.10 – Security Robot - Surveillance Camera

Patrolling Pre-selected routes
- schedule patrolling.
- ad-hoc patrolling.
Tele-op (optional).
Camera - PTZ or 360 degrees
- 1080p or better resolution
- 25 fps or better
- Digital zoom
Video streaming Ability to stream videos to web
dashboard/interface.

A.11 – Fleet Management

Dashboard Display/monitor
- Real-time robot locations shown on
interactive floor plan.
- Colour-coded icons to indicate robot
status (e.g., available, busy,
charging).
- Zoom and pan capabilities for
detailed view
 Robot status overview:
- battery status
- health data/error status (if any)
- camera feeds (patrolling robot)
- Record video feeds
List view of all robots with current status,
battery level, and assigned task
Quick-access buttons for individual robot
control
Robot
- task allocation
- task scheduling
- current task cancellation
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Task allocation - The robot fleet management system

shall not assign RAAS having less
battery charge than the required run-
time for the delivery and return to
charger.
Video Video event recording and playback
functionality.
Alerts Event alerts - messaging app/SMS/email

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Other technologies may be accepted provided adequate supporting documentation is
provided with the tender submission.