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FAQ

FAQ

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Anar Nurgaliyeva
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13 views

FAQ

FAQ

Uploaded by

Anar Nurgaliyeva
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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FAQ.

How can I change my corporate email password myself ?


1. Open your Google Account. You might need to sign in.
2. Under "Security," select Signing in to Google.
3. Choose Password. You might need to sign in again.
4. Enter your new password, then select Change Password.

How to recover your corporate email password if you forgot it ?


You need to write a ticket for password recovery corporate email from your personal email to IT Helpdesk
(link: https://helpdesk.nu.edu.kz).

Which account should I use to log into corporate PCs or information systems ?
In the format yourname.yourlastname.

How to change the password of information systems, if you are already authorized on the corporate
PC ?
Change password via Windows operating system:
1. Press Ctrl+Alt+Delete, and then select Change a password.
2. Type your old password followed by a new password as indicated, and then type the new password
again to confirm it.
3. Press Enter

How to recover the password for information systems and corporate PCs if you have forgotten it ?
You can recover password using the Password Recovery Service at https://prs.nu.edu.kz.
You must have valid access to corporate mail.

How to log into the Moodle ?


Open in the browser the address https://moodle.nu.edu.kz
Enter your username in the format yourname.yourlastname
Enter a temporary password, if the password has not been changed, or the password set through the Password
Recovery Service.

How to log into the Registrar system ?


Open in the browser the address https://registrar.nu.edu.kz
Enter your username in the format yourname.yourlastname
Enter a temporary password, if the password has not been changed, or the password set through the Password
Recovery Service.

How to log into the Library System of the University ?


Open in the browser the address https://library.nu.edu.kz
Enter your username in the format yourname.yourlastname
Enter a temporary password, if the password has not been changed, or the password set through the Password
Recovery Service.

How to log into the Student portal of the University ?


Open in the browser the address https://my.nu.edu.kz
Enter your username in the format yourname.yourlastname
Enter a temporary password, if the password has not been changed, or the password set through the Password
Recovery Service.

Where do I contact if I have any questions about IT ?


to IT Helpdesk (link: https://helpdesk.nu.edu.kz or phone: +7(7172)70-62-00).

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