Bell Helicopter Case Study
Bell Helicopter Case Study
BELL HELICOPTER
Accelerating Design Collaboration and
Innovation with 3DS Solutions and ENOVIA
UPGRADE EXPERTISE
The biggest challenge for Bell was to carry out the V6R2013x
upgrade in such a way that it did not interrupt its business.
“Having systems down, especially like ENOVIA that we rely
on every day, is significant,” Marsh stresses. “So, our first
challenge was to reduce that down time.”
Marsh said after a positive experience with Dassault Systèmes
Industry Services (DSIS) for modernizing and customizing its
systems with V6R2011, it made sense to partner with DSIS
Interactive Work Instruction
again when it came time to upgrade to the V6R2013x release.
with 3DVIA Composer
“They helped customize V6R2011 to meet Bell’s needs, so who
else would know better what those needs were when it came
to upgrading to V6R2013x?” he said. “DSIS ensured that the
enhancements we made to V6R2011 translated one-for-one
into V6R2013x, so that we could continue to do business just
as we were used to doing it.”
“Using V6R2013x out of the box works for startup companies
that don’t have existing data, but at Bell we have about 14
terabytes of data,” said Marsh. “We’ve got a large investment
in the aircraft that we’re managing with ENOVIA, and we had
to ensure that all of the product definition information migrated
correctly and functioned properly.”
Bell had a very lengthy migration path with more than 1,400
steps which DSIS helped to orchestrate. “DSIS provided beta
testing and developmental code validation on the Dassault
side,” Marsh said. “We also brought it in-house onto our
development server with Bell data, and they validated that code
and that the fixes worked on our system prior to giving it to Bell
to test in our test environment.” Apply Trade Compliance and
DSIS also sat on Bell’s executive steering committee to help IP Ownership in ENOVIA
guide decisions made throughout the migration process. “They
provided resources to mitigate problems that occurred during
the migration and a direct pipeline to 3DS R&D to communicate
our requirements and needs so those could be met with the
solution delivered,” Marsh says. “The DSIS involvement with
the V6R2013x upgrade was critical to the success of the
implementation. I personally believe without DSIS engaged,
this implementation still would not have occurred. They
reduced the time and ensured the functionality was in place
and that the product delivered was high quality.”
LESSONS LEARNED
Bell has learned a lot throughout its BSM journey about
implementations. One major lesson, Marsh stressed is to
build an environment for development and testing that is
customer representative. “That means having customer data,
customizations and the schema which those are built on, so
that you can test and be confident that those behaviors will
flow through into production,” Marsh explains. Entering attributes for Engineering
Change Order in ENOVIA
With upgrades every year or so, Marsh says change management
is continual, and V6R2013x has been no exception. “Our
objective was to inform our stakeholders what to expect well
in advance. We established a very robust communication
plan, which included an effort to encourage testing from the
business,” Marsh says.
Bell’s implementation team communicated frequently, Marsh
stressed, through many different avenues. They hosted ‘lunch
and learn’ events, created websites and relied heavily on
repeated email communication.
Training also was thorough and conducted well in advance
of GoLive with users across the organization and among
or registered trademarks of Dassault Systèmes or its subsidiaries in the U.S. and/or other countries. All other trademarks are owned by their respective owners. Use of any Dassault Systèmes or its subsidiaries trademarks is subject to their express written approval.
contractors and partners. “We reached out to all constituents –
Starrag Heckert Simulation
©2015 Dassault Systèmes. All rights reserved. 3DEXPERIENCE®, the Compass icon and the 3DS logo, CATIA, SOLIDWORKS, ENOVIA, DELMIA, SIMULIA, GEOVIA, EXALEAD, 3D VIA, 3DSWYM, BIOVIA, NETVIBES, and 3DEXCITE are commercial trademarks
from engineers and contractors to manufacturing engineering,
in DELMIA V6
quality stakeholders, suppliers and even the FAA and our
customers,” Marsh stresses. “We ensured that they knew how
to navigate to get the information they needed to support our
business.”
Marsh says the biggest lesson learned from the V6R2013x Focus on Bell Helicopter
upgrade, however, is to make a very robust plan. “Plan for
mistakes; plan for challenges; staff the plan; identify issues Products: Bell Helicopter, a wholly owned subsidiary
early and get risks mitigated,” he advises. “Ensure that you’ve of Textron Inc., is an industry-leading producer of
got engagement from all areas of the business validating that commercial and military, manned and unmanned
your business needs are still being met. And plan in such a vertical-lift aircraft and the pioneer of the
way that your implementation can be event- or gate-driven, revolutionary tiltrotor aircraft.
not date-driven. There’s always a time factor, but you want to
ensure you get the functionality required. You don’t want to Revenue: $4.3 Billion USD (2014)
break things that are working.”
Overall productivity of Bell’s teams has improved noticeably Employees: 8,500+
with V6R2013x. “With ENOVIA for our entire enterprise, the
information around the product or the aircraft is available and Headquarters: Fort Worth, Texas, USA
visible to everyone that needs the data, not only the engineers,
which is the way it was in the past,” Cloud says. “And because For more information
ENOVIA is the primary for most of the product data and sends www.bellhelicopter.com
it to CAMS and SAP as the secondary systems, we are seeing
an increase in the quality, with fewer errors created from data
conversions or human input, of what is communicated from
engineering to the shop floor.”
Our 3DEXPERIENCE® platform powers our brand applications, serving 12 industries, and provides a
rich portfolio of industry solution experiences.
Dassault Systèmes, the 3DEXPERIENCE® Company, provides business and people with virtual universes to imagine sustainable innovations. Its
world-leading solutions transform the way products are designed, produced, and supported. Dassault Systèmes’ collaborative solutions foster social innovation,
expanding possibilities for the virtual world to improve the real world. The group brings value to over 190,000 customers of all sizes in all industries in more than
140 countries. For more information, visit www.3ds.com.