SITXFIN009 Unit Assessment Pack
SITXFIN009 Unit Assessment Pack
(TAP)
SITXFIN009
Purpose ............................................................................................................................................ 5
Information for students .................................................................................................................. 5
Reasonable adjustments .................................................................................................................. 5
Student declaration.......................................................................................................................... 5
Student declaration.......................................................................................................................... 23
Assessment task instructions ........................................................................................................... 24
Copyright
This document was developed by VET Resources © 2021.
No part of this resources may be reproduced in any form or by any means, electronic or mechanical
including photocopying or recording or by any information retrieval system without written
permission from VET Resources. Legal action may be taken against any person who infringes their
copyright through unauthorised copying.
Student Declaration
• I certify that the work submitted for this assessment pack is my own. I have clearly referenced any
sources used in my submission. I understand that a false declaration is a form of malpractice.
• I have kept a copy of this assessment pack and all relevant notes, attachments, and reference material
that I used in the production of the assessment pack;
• For the purposes of assessment, I give the Trainer/Assessor of this assessment the permission to:
o Reproduce this assessment and provide a copy to another member of staff; and
o Take steps to authenticate the assessment, including communicating a copy of this assessment
to a checking service (which may retain a copy of the assessment on its database for future
plagiarism checking).
Reasonable adjustments
• If student has requested a reasonable adjustment, then complete the reasonable adjustment form
included in the unit information pack.
Student declaration
• I confirm that Trainer/Assessor has provided all the information related to the assessment task as
included in the information for student section and I am ready for the assessment.
Assessment type:
• Written Questions
• This is the first (1) unit of assessment task that the student must successfully complete to be deemed
competent in this unit of competency.
• The Unit Knowledge Test is comprised of fourteen (14) written questions.
• Student must respond to all the questions and submit them to the Trainer/Assessor.
• Student must answer all questions to the required level, e.g. provide the number of points, to be deemed
satisfactory in this task.
• Trainer/Assessor is required to provide feedback within two weeks and notify students when results are
available.
Applicable conditions:
• This knowledge test is untimed and is conducted as an open book test (this means student can refer to
textbooks during the test).
• Student must read and respond to all questions.
• Student may handwrite/use computers to answer the questions.
• Student must complete the task independently.
• No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or
Not Satisfactory.
• Trainer /Assessor must assess student’s written skills and knowledge as he/she completes this assessment
task.
• The Trainer/Assessor may ask the student relevant questions on this assessment task to ensure that this
is his/her own work.
• Where a student’s answers are deemed not satisfactory after the first attempt, a resubmission attempt
will be allowed.
• Student may speak to their Trainer/Assessor if the student has any difficulty in completing this task and
requires a reasonable adjustment (e.g., can be given as an oral assessment).
• For more information, please refer to the RTO Student Handbook.
Location:
• Trainer/Assessor will provide the student with further information regarding the location for completing
this assessment task.
• Computer
• Internet
• MS Word
• Printer or e-printer
• Unit Assessment Task
• Access to learner guide and other learning materials.
Yes ☐ No ☐
Question 2. Briefly explain the purpose of the following financial reports: Satisfactory
response
A) Banking summaries
B) Labour and wages reports A) Yes ☐ No ☐
A) Banking summaries: These reports provide a detailed summary of a company's banking activities, including
deposits, withdrawals, and overall account balances, helping to track cash flow and manage financial resources
effectively.
B) Labour and wages reports: These reports detail the costs associated with labor and wages, including salaries,
overtime, benefits, and payroll taxes, providing insights into workforce management and overall labor costs.
C) Merchant summaries: These reports provide a summary of transactions processed through merchant services,
including sales volumes, payment methods, fees, and chargebacks, helping businesses monitor their revenue and
payment processing activities.
D) Transaction reports: These reports provide a detailed record of all financial transactions, including purchases,
sales, and expenses, enabling businesses to track their financial activities and reconcile accounts.
Question 3. In the below-provided table, provide a brief description of the budgets used in Satisfactory
the hospitality industry. response
Yes ☐ No ☐
1 Cash budgets estimates the cash inflows and outflows for a specific period, helping hotels
manage liquidity and ensure they can meet their short-term obligations.
2 Cash flow budgets provides a detailed forecast of anticipated cash receipts and
expenditures over a longer period, allowing for better planning of
3 Departmental budgets operational needs.
allocate funds to individual departments within a hotel, enabling precise
cost control and performance monitoring.
4 Event budgets Event budgets are crafted for specific events such as weddings,
conferences, or banquets, detailing all anticipated expenses and revenues
5 Project budgets estimates the costs associated with specific projects , helping to allocate
resources effectively.
6 Purchase budgets These budgets outline planned expenditures on inventory and supplies,
ensuring that the business has necessary items without over-spending
7 Sales budgets Sales budgets predict the forecasted sales for a specific period, guiding
marketing strategies and setting sales targets for staff.
8 Wage budgets Wage budgets detail the costs associated with employee salaries and
benefits, ensuring that labor costs align with operational needs
9 Master budgets consolidates all budget components and provides an overview of the total
expected revenues and expenditures for the business, aiding overall
Unit Assessment Pack (UAP) financial control and planning.
Version 9 – Jan 2023
NOVA Institute of Technology Provider Code: 21984 | CRICOS Code: 02856B
11
Question 4. Select the correct option. Satisfactory
response
Which of the following factors the food and beverage industry should take into account
when preparing financial and statistical reports? Yes ☐ No ☐
A) State of the economy and industry
B) Technological advances
C) Seasonality factors
D) Competitive environment
E) All of the above
The food and beverage industry should take into account the state of the economy and industry,
technological advances, seasonality factors, and the competitive environment when preparing financial
and statistical reports. These factors can have a significant impact on the industry's performance and
financial outcomes.
Question 5. State which of the following statements are true or false: Satisfactory
response
A) Hospitality businesses can use the statistical report to identify and analyse the patterns
in customer data that can be used to create a more positive customer experience and A) Yes ☐ No ☐
increase sales.
B) Yes ☐ No ☐
B) Budgeting helps the restaurants to plan and control the finances of the business.
C) Financial reports help the business to evaluate an entity’s financial position, C) Yes ☐ No ☐
performance and to make better-informed decisions.
A) True
B) True
C) True
D) Yes ☐ No ☐
1) For A) Budget:
- Projected expenses
- Projected revenues
- Cost allocation
Question 7. Briefly explain the following terms that are used in budget planning and Satisfactory
controlling: response
A) Unfavourable variance A) Yes ☐ No ☐
B) Budget variance
B) Yes ☐ No ☐
C) Cost control
C) Yes ☐ No ☐
Each answer must be between 15 to 30 words.
A) Unfavourable variance: The difference between the budgeted amount and the actual amount is negative,
indicating the cost or expense is higher than expected.
B) Budget variance: The difference between the budgeted amount and the actual amount, can be either
favourable (positive) or unfavourable (negative).
C) Cost control: The process of managing and regulating expenses within the budget, ensuring that costs do
not exceed the planned amount.
A) Understanding market trends and developments is important to ensure that the financial and statistical reports
are based on accurate and relevant information. This will help in making informed decisions and planning for the
future.
B) It is important for the purchase manager to analyse the performance of the department before developing
budgets in order to identify areas of improvement, cost-saving opportunities, and to set realistic and achievable
targets for the upcoming period. This analysis will ensure that the budgeting process is based on accurate and
informed data.
Question 9. You are newly appointed as a restaurant manager in Feast of Flavour, and you are responsible for
managing the financial reports of the restaurant.
Every new employee in the management team has to complete a knowledge test once the induction process is
completed.
You have successfully completed your training program, and now you are required to complete the knowledge
test to demonstrate your knowledge and understanding related to your job role.
You are required to answer the following questions:
Question 9 A) In order to improve the budget performance, what is the role of the budgeting Satisfactory
methods mentioned in the table? response
Yes ☐ No ☐
D) a and b
Including profit and cash flow goals (A) and monitoring key performance indicators frequently (B) are both
effective techniques to improve budget performance. Option C is not advisable, as including action items in a
budget can provide clarity and direction for achieving financial goals. Therefore, A and B are the best
approaches.
Question 9 C) How does budget control help the restaurants to improve their financial Satisfactory
performance? List any three. response
Yes ☐ No ☐
1. **Cost Management**: Budget control helps restaurants track and manage their operating costs, including food,
labor, and overhead expenses.
2. **Revenue Forecasting and Optimization**: By establishing budgets based on historical sales data and
market trends, restaurants can better forecast revenues.
Question 9 D). Briefly explain how you would use budgets to control costs and increase the Satisfactory
business profits? Answer must be between 30 to 50 words. response
Yes ☐ No ☐
By carefully allocating funds in a budget, a business can monitor and control its costs. This allows for better
financial planning and the ability to identify areas for cost savings. By effectively managing costs, the business
can increase profits and ensure long-term financial stability.
Question 9 E). List any two features and functions of the following accounting software used Satisfactory
in the hospitality industry. response
• Restaurant365 Yes ☐ No ☐
• Xero
• TouchBistro
Question 9 F). State which of the following statements are true/false Satisfactory
response
A) True
B) False
Question 10. Following are some of the factors that must be considered in the preparation Satisfactory
of financial and statistical reports to present clear and concise information for decision response
making. Write a single sentence description in the below-provided table.
Yes ☐ No ☐
Terms Description
The net amount of cash being transferred into and out of a
Cash flow
business, representing liquidity over time.
Commercial account activity The transactions and financial activities occurring within
commercial accounts
Commission earnings The income generated by sales staff as a percentage of sales
or as a flat fee for services provided.
Covers The number of guests served in a restaurant or hospitality
setting, used as a measure of customer volume.
Financial return The profit or loss generated from an investment or business
activity relative to its cost.
Daily transactions The total financial activities occurring on a daily basis, reflecting
business operations efficiency.
Weekly transactions The cumulative financial activities that take place each week,
useful for short-term analysis.
Monthly transactions The aggregate of financial activities over a month, providing
insights into expenditure and revenue trends.
Expenditure The total amount spent by a business over a defined period,
which impacts profit and loss.
Income The total revenue generated from sales and services offered by a
business over a specific time frame.
Occupancy rates The percentage of available space that is occupied or leased,
critical for assessing performance in real estate or hospitality.
Product and service The goods and services offered to customers, which directly
correlate to sales performance and market demand.
Sales performance A measure of how well a business or individual salesperson
meets or exceeds their sales targets.
Question 12. List any three (3) colleagues that need to be contacted to discuss budget status Satisfactory
and targets. response
Yes ☐ No ☐
1. **Finance Manager** - Responsible for overseeing the budgeting process and financial reporting.
2. **Project Manager** - In charge of project budgets and can provide insights on spending and forecasts.
3. **Department Head** - Can offer perspectives on departmental needs and how they align with budget targets.
Yes ☐ No ☐
1. **Surveys and Questionnaires**: Conducting surveys with employees, customers, and suppliers can provide
valuable insights into operational inefficiencies, customer preferences, and cost-saving opportunities. Online tools can
facilitate this process and make it easier to analyze responses.
2. **Benchmarking**: This method involves comparing the restaurant's financial performance and operational practices
against industry standards or direct competitors. Analyzing key performance indicators (KPIs) can help identify areas
where the restaurant may be underperforming and uncover best practices that can be adopted to enhance budget
performance.
3. **Focus Groups**: Organizing focus groups with staff and/or customers can foster open discussions about
experiences, challenges, and potential improvements. This qualitative approach allows the manager to gather in-depth
feedback on menu pricing, service efficiency, and overall customer satisfaction, leading to innovative ideas for budget
management.
4. **Data Analysis and Financial Modeling**: Utilizing financial data analysis and predictive modeling can help the
manager assess trends, identify cost drivers, and analyze the effects of proposed changes on the budget. This
approach may involve reviewing historical sales data, labor costs, inventory turnover, and other financial metrics to
make informed decisions about resource allocation.
Yes ☐ No ☐
Second attempt:
Second attempt:
Student Declaration • I declare that the answers I have provided are my own work. Where I
have accessed information from other sources, I have provided
references and or links to my sources.
• I have kept a copy of all relevant notes and reference material that I used
as part of my submission.
• I have provided references for all sources where the information is not
my own. I understand the consequences of falsifying documentation and
plagiarism. I understand how the assessment is structured. I accept that
all work I submit must be verifiable as my own.
• I understand that if I disagree with the assessment outcome, I can appeal
the assessment process, and either re-submit additional evidence
undertake gap training and or have my submission re-assessed.
• All appeal options have been explained to me.
Date
dec 12 2024
Trainer/Assessor Name
Trainer/Assessor I hold:
Declaration
Vocational competencies at least to the level being delivered
Current relevant industry skills
Current knowledge and skills in VET, and undertake
Ongoing professional development in VET
I declare that I have conducted an assessment of this candidate’s submission. The
assessment tasks were deemed current, sufficient, valid, and reliable. I declare
that I have conducted a fair, valid, reliable, and flexible assessment. I have
provided feedback to the above-named candidate.
Trainer/Assessor
Signature
Date
Office Use Only Outcome of Assessment has been entered onto the Student Management System
on _________________ (insert date)
by (insert Name) __________________________________
Reasonable adjustments
• If a student requires a reasonable adjustment, then complete the reasonable adjustment form included in
the unit information pack.
Student declaration
• I confirm that the Trainer/Assessor has provided all the information related to the assessment task as
included in the information for student section and I am ready for the assessment.
Assessment type:
• Simulation
• This is the second (2) unit assessment task that student has to successfully complete to be deemed
competent in this unit of competency.
• The student is required to complete six (6) activities.
o Activity 1: Allocate funds to budget
o Activity 2: Discussion with the management
o Activity 3: Budget management
o Activity 4: Discussion with supplier
o Activity 5: Discussion with the purchase manager
o Activity 6: Identify variances and document the outcomes
• The student must attempt all criteria to the required level, e.g., Assessment criteria mentioned in the
performance checklist to be deemed satisfactory in this task.
Applicable conditions:
• Where a student’s performance is deemed not satisfactory after the first attempt, a resubmission
attempt will be allowed. Assessor must note any such submissions.
• Student may speak to their Trainer/Assessor if the student has any difficulty in completing this task and
requires a reasonable adjustment (e.g., can be given as an oral assessment).
• For more information, please refer to the RTO Student Handbook.
Location:
• Purpose of this Simulation is to check skills and knowledge related to performance criteria and
performance evidence of the unit.
• Computer
• Internet
• MS Word
• MS Excel
• Printer or e-printer
• Unit Assessment Task
• Simulated environment
• Access to learner guide and other learning materials.
Training process
Feast of Flavours provides induction and training to all the staff members before beginning their respective roles.
The management team members have to clear a knowledge test before commencing their role and after
receiving complete training. Once the test is cleared, the respective employee can commence their job role. All
employees are provided with three attempts to clear the knowledge test.
Assume that you are working as a restaurant manager in Feast of Flavours, and you are responsible for preparing
and monitoring the budgets. You are also responsible for identifying any variance between the actual and the
prepared budget and evaluating options to improve budget performance.
You are required to read and understand the given scenarios and visit the simulated business website for Feast
of Flavours and complete the below-provided activities.
http://feastofflavours.vetadvisorygroup.com/
You need to understand the scenario before starting the activity thoroughly.
Additional As per the previous figures of the organisation, the food cost accounts for 35% of the sales.
scenario Whereas beverages account for 40%. The management is unhappy with the outcomes and
wants to reduce the figures, and are working on/ researching new ways to manage and
control stock.
In order to increase sales, the business has started to offer loyalty cards to its customers who
will receive a free meal after spending $150 on their loyalty card.
The restaurant has the following projected budget for the first quarter of the financial year:
1st
Description July August September
quarter
$ $ $ $
Revenue
Food sales 58,400 63,875 60,225 182,500
Beverage sales 120,000 123,750 131,250 375,000
Cost of sales
Food purchases 24,090 24,820 24,090 73,000
Expenses
Accounting 1,350 1,500 2,150 5,000
Advertising/promotions 1,950 2,410 2,150 6,510
Bank charges 3,790 3,630 3,680 11,100
Cleaning contractor 3,220 3,720 3,720 10,660
During the first month of the financial year, the following events took place:
• Meat prices increased due to natural calamities leading to food purchase costs
accounting for 38% of the total revenue.
• Prices for beers decreased, and the beverages now account for 39% of the total
revenue.
Unit Assessment Pack (UAP)
Version 9 – Jan 2023
NOVA Institute of Technology Provider Code: 21984 | CRICOS Code: 02856B
31
• The cost of utilities increased by 6%.
• Due to advertisements, the sales of the company increased by 7% than projected
(including commission)
• The government increased the licensing fees in the month of June, and the fee is now
$580.
Your task In this activity, you will act as the restaurant manager, and the management team wants you
to allocate funds to the budget for the first quarter and document in the template provided
below.
You are required to perform the following tasks.
• Followed the organisation control system as mentioned in the scenario
• Allocate funds as per the budget requirements and agreed priorities.
• Prepare the actual budget for the first quarter.
• Compare the actual budget prepared with the forecasted budget given in the
additional scenario
• Identify the significance of variation (If the variation is favourable/unfavourable)
• Identify changes to income and expenditure
• Use the below-provided template and complete the activity in the MS-Excel
You will be You need to complete the activity based on the above-provided instructions and complete
required to the template provided below in MS-Excel.
complete
and/or attach. Submit the completed MS Excel document to your Trainer/Assessor
Your trainer/assessor will observe your performance and complete the following performance
checklist.
Cost of sales
Expenses
Accounting 5,000 5,000
Advertising/promotions 6,510 uf
6,956.7 455.7
Bank charges 11,100 11,100
Cleaning contractor 10,660 10,660
Your task. In this activity, you will act as the restaurant manager, and you are responsible for
communicating the budget with the management and creating awareness about
budget control. You are also responsible for identifying the variance in the financial
reports and presenting them to the management team.
Two of your classmates will act as the managers from the management team, and they
will act as:
• Manager 1: Purchase manager and will ask you about the implications of the
budget variations on the restaurant performance.
• Manager 2: Sales manager will ask you the following question:
o Are there any significant variances in the sales figures that you should
be concerned about?
o Are there significant variances in any of the expenses categories that
you think should be investigated further?
You are required to engage in discussion with the manager. The managers will listen to
you and provide their advice on the current budget performance, and you are also
required to obtain suggestions to improve them.
During the discussion, you will be required to:
Minutes of Meeting
- Discuss budget outcomes and variances.
Meeting Objective: - Raise awareness of budgetary control.
- Obtain feedback on the current budget performance
Budget Status indicates that the budget is currently the target and discusses
implications.
Recent events that have affected the budget are discussed, such as meat
Changes and Adjustments
price gone up
Explanations provided regarding food and beverage deviations, such as
Cost Deviations Explanation
price fluctuations, vendor changes
Feedback and Suggestions invites feedback from the purchase and sales managers.
Your task. In this activity, you will act as the restaurant manager, and you are required to conduct
research over the internet and identify new approaches to improve budget performance.
You are required to identify the causes of budget variance and evaluate the options to
improve the budget performance based on the activity 1 and 2. You are required to take
into consideration the feedback provided by the management team in activity 2.
You are required to perform the following tasks:
• Identify the budget area that needs evaluation
• Identify the causes for the budget deviation
• Evaluate options to effectively manage the identified deviation
• Take into consideration the impact of new approaches to improve budget
performance on the colleagues and customer service levels
• Complete the below-provided template
You will be You need to complete the budget performance template based on the instructions
required to provided in the above section and submit the completed template to your
complete. Trainer/Assessor.
Your Trainer/Assessor will observe your performance and complete the following
performance checklist.
Causes for budget Options to effectively manage the Impact on colleagues and
Budget area
deviation deviations customer service level
Additional You were a bit concerned about the rising prices of meat. So, you decided to conduct
scenario research to identify the different suppliers that have raised the prices. After your
investigation, you identified that there are many other suppliers that can supply similar
quality items at lower prices than your current supplier.
Your task. In this activity, you are required to conduct a meeting with your current supplier and
discuss with him the issues you are facing due to the increased prices. You are required
to negotiate with the supplier and try to convince him to provide you with the goods at a
price provided by the other suppliers in the market.
One of your classmates will act as the meat supplier and take part in the discussion.
He/she will be determined with the prices and will not agree to change the prices as he
believes he is one of the best providers of meat in the market, and the other providers
supply the stale meat and use chemicals to make it look fresh.
In the meeting, you are required to discuss the following with the current supplier:
• Negotiate with the supplier to reduce the current prices and keep the prices at
the rates that he used to supply earlier
• Provide supplier with information of other providers that supply the products at
a much lower price and the same quality
• Explain to him the implication of the raised product price on their budget
performance
• Discuss with him your loyalty as a customer towards him from last few years.
• Discuss the benefits of providing the goods at the same price
• Discuss the drawbacks of not providing the goods at the same price.
• Document your discussion in the below-provided meeting minutes template.
You will be You need to perform a role play based on the above-provided instructions and complete
required to the meeting minute template.
complete.
Submit the completed template to your Trainer/Assessor
Your Trainer/Assessor will observe you during the role play and complete the following
performance checklist.
Minutes of Meeting
Meeting Objective:
Venue: nova
Discussion of rising meat Expressed concerns about increasing costs of meat supplies
prices impacting overall budget and operations
Additional Based on your discussion with the supplier in activity 4, you have decided to change the
scenario supplier as he is not willing to change his prices, and you have identified there are other
suppliers who are willing to supply the products at the same rate as before.
Your task. In this activity, you will act as the restaurant manager and you are responsible for
implementing the new approaches for budget management. You are required to conduct
a meeting with the purchase manager and discuss the options of the new supplier and
the reason for changing the old supplier.
One of your classmates will act as the purchase manager and will participate in the
discussion. Purchase managers are responsible for authorising any purchase decisions.
He/she will show concern that the changes will have a negative impact on customer
service standards and food quality, leading to an increase in customer complaints, and
you are required to convince him/her.
During the discussion, you will need to:
• Discuss the budget analysis report prepared in activity 3.
• Discuss the financial benefits that the business will have if they change the
supplier.
• Discuss the amount of difference it will make each quarter to the budget if they
persist with the existing supplier.
• Inform the manager that there are suppliers in the market that are offering a
much lower price for a similar quality product.
• Discuss any disadvantages or concerns related to the identified approach.
• Inform the purchase manager that you have taken into account the impact of the
new approach on the colleagues and current service levels as you have inspected
the new supplier's product and the product is of the same quality that they are
using and thus will not impact the food quality and customer service standards.
• Present the recommendation in a clear and logical manner
You will be You need to perform a role play based on the above-provided instructions and complete
required to the meeting minute template
complete.
Submit the completed template to your Trainer/Assessor
Your trainer/assessor will observe you during the role play and complete the following
performance checklist.
Minutes of Meeting
Venue: nova
Impact on Quarterly Budget if Existing supplier costs suggest a potential increase in operational
Existing Supplier is Retained costs, jeopardizing budget goals.
Concerns with New Supplier Potential risks in operational consistency, supplier reliability, and
Approach quality assurance.
Concern over possible negative impact on customer service
standards.
Your task. After your discussion with the purchase manager in activity 5, he/she has agreed to
appoint a new supplier.
As the new suppliers are supplying the products at the same price as the restaurant used
to get earlier. The meat price for the month of August and September still remains 35%
of the total revenue.
Some of the events that happened in the first month of the financial year (Refer to
activity 1) benefit the business. Some of the expenses are non-controllable, which the
restaurant has to pay.
Using the information provided in activity 1, prepare the actual budget for the month of
August and September, identify variances, and document the outcomes in the below-
provided template.
You are required to perform the following tasks.
(Budgeted) $ (Actual) $ $
Revenue
Food sales 63,875 63,875 0 f
Cost of sales
Expenses
Accounting 1,500 1,500 0 f
Advertising/promotion 2,410
f
s 2,410 0
(Budgeted) $ (Actual) $ $
Revenue
Food sales 60,225 60,225 0 f
Cost of sales
Food purchases 24,090 74,042.50 49,952.5 uf
Expenses
Accounting 2,150 2,150 0 f
Advertising/promotion 2,150
2,150 f
s 0
Second attempt:
Second attempt:
Student Declaration • I declare that the answers I have provided are my own work. Where I
have accessed information from other sources, I have provided
references and or links to my sources.
• I have kept a copy of all relevant notes and reference material that I used
as part of my submission.
• I have provided references for all sources where the information is not
my own. I understand the consequences of falsifying documentation and